Facilities at the Occidental Madrid Este hotel

Occidental Madrid Este

Texto: 45264 Jedná se o strategický bod Madridu, a proto je tento hotel vhodný pro služební cesty i pro odpočinek. C/ Julian Camarillo, 19-21 | 28037 Madrid
+34 91 387 94 00 +34 91 3879 401
Occidental Madrid Este Texto: 45264 4 out of 5 based on 611 ratings. 611 user reviews.
Occidental Madrid Este reviewed by Josef N on . Very good Stayed there for 4 days. Breakfast okay, far from center of Madrid but metro 10min walk. Easy to take metro to city center. Service good, clean and comfortable hotel. No problem check in and check... Rating: 4
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Occidental Madrid Este

C/ Julian Camarillo, 19-21   28037 Madrid  


Places of Interest

16 km Letiště Adolfo Suárez Madrid - Barajas

9 km Výstaviště IFEMA

7 km Muzea Prado + Thyssen + Reina Sofía

9 km Golfové hřiště Olivar de la Hinojosa

Premios y Reconocimientos Prizes and awards

Názory klientů

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Occidental Madrid Este

4.0/5 Round Indicators
| 640 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

42% Complete

272

Velmi dobré

44% Complete

285

Normální

8% Complete

53

Špatné

3% Complete

20

Velmi špatné

1% Complete

11

Filtrovat podle

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    Round Indicators
    Aashish D 06/18/2017 Páry

    “Crook hotel staff”

    We stayed in this hotel and we're regretting till date. Our total money and passports got stolen from restaurant area which is supposed to be a safe place. Above all the whole incident looks to be staged by the hotel staff, as they did not cooperate at any stage. They did not even showed us the camera footage. Nor did they help in calling the police. NEVER STAY IN THIS HOTEL.
    Round Indicators
    601alicjar Bialystok, Polsko. 06/07/2017 Služební cesty

    “Unfriendly reception”

    The ladies at the reception were unfriendly and incompetent. Breakfasts were served late and as I was attending a conference I couldnt take advantage of them (even if sometimes they were prepared earlier).

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear 601alicjar, Thank you for your review. I am really astonished and concerned about your words, because the hotel is distinguished for the friendliness of our staff. Since I have not had constancy of similar problems before, please write me a private message describing the situation, so I can help you better. Receive my sincere apologies. Best regards, Alain Lago Areitioaurtena Deputy Manager

    Round Indicators
    LeroivD 05/25/2017 Páry

    “Don’t be a bull in Madrid”

    Nice modern hotel, half hour by metro/subway from downtown, only minus/stain being not having heat at the end of april/begining of may, with ouside night temperature below 10 Celsius, reason told by receptionist: a couple day ago it was 30 degrees (Celsius). OK, but now it’s pretty cold and I didn’t pay for a cold room unless it’s an icy hotel… Very tricky lobby espresso machine also… Madrid is a very nice city to visit. Puerta del Sol, Plaza Mayor, Santa Maria la Real de la Almudena Cathedral and Royal Real Palace, Lepanto garden, Plaza de Oriente, Teatro Real/Opera House, liked the pedestrian only streets/alleys from city center/downtown. Fuente de Cibeles, Paseo del Prado, Prado Museum, El Retiro park, Puerta de Alcala. Plaza de Toros (watched evening news with bulls being stabbed 5 times and so cruelly killed; don’t tell me it’s a Spanish tradition, it’s just a huge animal cruelty), Plaza de Espana with Cervantes, Don Quixote and Sancho Panza statues, Debod temple, Oeste park. Nice city for shopping too: La Vaguada mall, Mango, Massimo Dutti, Zara. Impressive public transport network: a dozen metro/subway lines and many bus lines, very clean, safe, reliable and also connecting the capital to Barajas Airport.

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear LeroivD, Thank you very much for your time and opinion. We apologize for the inconvenience with the heater in your room. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Félix López Pérez General manager

    Round Indicators
    Gian_Andrea71 Granada, Španělsko. 05/04/2017 Služební cesty

    “excellent with all comfort”

    very nice and big rooms, quite close to transport and many restaurant, kind and competent staff members. A very nice hotel where you can stay few days relaxing after long working days. Very clean with spacious king size bed, I feel the hotel deserve top grades.

    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear Gian_Andrea71, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. We will certainly relay your praising comments to all of them. We look forward to serving you again soon. Kind regards, Félix López Pérez General Manager

    Round Indicators
    Fabrice G Cesson-Sevigne, France. 05/01/2017 Služební cesty

    “TB”

    Used for business only but service was OK, seems to be a good compromise for location and room was OK. Breakfast are quite "classical" and fittted to my expectations. Prices at least for the period used are well placed

    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
     Dear Fabrice, Thank you for your review regarding your last stay at Occidental Madrid Este. We appreciate your words regarding the service provided and the location. Our breakfast offers the classical continental buffet of high quality products. We are always happy to read new comments of improvement, so we can be better day after day. Once again, thank you for the time devoted on giving us some feedback. We hope to see you again soon. Best regardsm Alain Lago Areitioaurtena Deputy Manager #PrimaveraEnMadrid

    HODNOCENÍ

    Round Indicators

    • červen 18 2017
    • Páry

    Aashish D

    “Crook hotel staff”


    We stayed in this hotel and we're regretting till date. Our total money and passports got stolen from restaurant area which is supposed to be a safe place. Above all the whole incident looks to be staged by the hotel staff, as they did not cooperate at any stage. They did not even showed us the camera footage. Nor did they help in calling the police. NEVER STAY IN THIS HOTEL.


    HODNOCENÍ

    Round Indicators

    • červen 7 2017
    • Bialystok, Polsko
    • Služební cesty

    601alicjar

    “Unfriendly reception”


    The ladies at the reception were unfriendly and incompetent. Breakfasts were served late and as I was attending a conference I couldnt take advantage of them (even if sometimes they were prepared earlier).


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear 601alicjar, Thank you for your review. I am really astonished and concerned about your words, because the hotel is distinguished for the friendliness of our staff. Since I have not had constancy of similar problems before, please write me a private message describing the situation, so I can help you better. Receive my sincere apologies. Best regards, Alain Lago Areitioaurtena Deputy Manager

    HODNOCENÍ

    Round Indicators

    • květen 25 2017
    • Páry

    LeroivD

    “Don’t be a bull in Madrid”


    Nice modern hotel, half hour by metro/subway from downtown, only minus/stain being not having heat at the end of april/begining of may, with ouside night temperature below 10 Celsius, reason told by receptionist: a couple day ago it was 30 degrees (Celsius). OK, but now it’s pretty cold and I didn’t pay for a cold room unless it’s an icy hotel… Very tricky lobby espresso machine also… Madrid is a very nice city to visit. Puerta del Sol, Plaza Mayor, Santa Maria la Real de la Almudena Cathedral and Royal Real Palace, Lepanto garden, Plaza de Oriente, Teatro Real/Opera House, liked the pedestrian only streets/alleys from city center/downtown. Fuente de Cibeles, Paseo del Prado, Prado Museum, El Retiro park, Puerta de Alcala. Plaza de Toros (watched evening news with bulls being stabbed 5 times and so cruelly killed; don’t tell me it’s a Spanish tradition, it’s just a huge animal cruelty), Plaza de Espana with Cervantes, Don Quixote and Sancho Panza statues, Debod temple, Oeste park. Nice city for shopping too: La Vaguada mall, Mango, Massimo Dutti, Zara. Impressive public transport network: a dozen metro/subway lines and many bus lines, very clean, safe, reliable and also connecting the capital to Barajas Airport.


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear LeroivD, Thank you very much for your time and opinion. We apologize for the inconvenience with the heater in your room. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Félix López Pérez General manager

    HODNOCENÍ

    Round Indicators

    • květen 4 2017
    • Granada, Španělsko
    • Služební cesty

    Gian_Andrea71

    “excellent with all comfort”


    very nice and big rooms, quite close to transport and many restaurant, kind and competent staff members. A very nice hotel where you can stay few days relaxing after long working days. Very clean with spacious king size bed, I feel the hotel deserve top grades.


    Félix L, Director General v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear Gian_Andrea71, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. We will certainly relay your praising comments to all of them. We look forward to serving you again soon. Kind regards, Félix López Pérez General Manager

    HODNOCENÍ

    Round Indicators

    • květen 1 2017
    • Cesson-Sevigne, France
    • Služební cesty

    Fabrice G

    “TB”


    Used for business only but service was OK, seems to be a good compromise for location and room was OK. Breakfast are quite "classical" and fittted to my expectations. Prices at least for the period used are well placed


    Félix L, Deputy Manager v zařízení Occidental Madrid Este, odpověděl na tuto recenzi.
    Dear Fabrice, Thank you for your review regarding your last stay at Occidental Madrid Este. We appreciate your words regarding the service provided and the location. Our breakfast offers the classical continental buffet of high quality products. We are always happy to read new comments of improvement, so we can be better day after day. Once again, thank you for the time devoted on giving us some feedback. We hope to see you again soon. Best regardsm Alain Lago Areitioaurtena Deputy Manager #PrimaveraEnMadrid

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