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Vistas del hotel Occidental Tamarindo
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Mapa a poloha

Playa Langosta   50309 Guanacaste, Tamarindo ,   Costa rica  


Places of Interest

69,3 km Mezinárodní letiště Daniel Oduber Quirós

650 m Pláž Langosta

16 km Golfový klub Hacienda Pinilla

Premios y Reconocimientos

Prizes and awards

Názory klientů

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Occidental Tamarindo

4.0/5 Round Indicators
| 3485 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

41% Complete

1462

Velmi dobré

29% Complete

1039

Normální

16% Complete

558

Špatné

6% Complete

227

Velmi špatné

5% Complete

199

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    Round Indicators
    OCsenior Signal Hill, California, USA. 07/08/2019 S rodinou

    “Not the best Barcelo”

    Virtually every room assigned to our group of 47 persons has minor to serious flaws including failed air conditioners, toilets, showers; poor drainage in bath tubs/showers and lavatories; cracks on walls, painting overdue in many areas and rooms.

    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Good morning, Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Martin Guerrero Director General Occidental Tamarindo

    Round Indicators
    NorthStar12616272938 Richmond, Maine. 07/05/2019 S rodinou

    “Just don't do it.”

    Not as advertised in any aspect. Pictures look great resort not so much. Food was mediocre at best. Rooms smelled. Staff at bar and snack bar seemed angry ALL the time. So sad! We also stayed in another resort and the people were absolutely lovely. My guess is this staff is not paid well and they resent the guests.

    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Good afternoon, Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Martin Guerrero Director General Occidental Tamarindo

    Round Indicators
    Vacation17766059283 Columbia, Missouri. 07/05/2019 S rodinou

    “My dive adventure.”

    We flew from St. Louis Missouri to Costa Rica. On the way down to Costa Rica or Miami flight was overbooked we end up staying in Miami that night and took another flight the next morning. The people at American Airlines was helpful. We rented a car at Alamo everything went well. The country has a 13% increase in everyone’s taxes on everything starting July 1 so some of the other companies tried to jack up our rate because we left June 26 and the tax increase date was while we were visiting, I did not go for it and did not get charged ultimately. Hotel staff was great the food was good our rooms were large I would recommend this place

    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Good afternoon, Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Martin Guerrero Director General Occidental Tamarindo

    Round Indicators
    FarAway68130490520 Brooklyn, New York. 07/04/2019 Páry

    “Mold in every room. Inadequate cleaning. Staff does the bare minimum.”

    We arrived to our room to find a stained comforter and stained mirrors. Upon further inspection there was urine underneath the toilet and black mold all along the bottoms of the curtains. Not to mention other signs of poor cleaning like water stains on the shower head and dirt/dust on the night stands and telephone. It appeared as though the room had not been cleaned since the prior guests checked out. Housekeeping arrived to assess the situation and tried to explain away the stains, but they could not dispute the mold. Reception offered us a new room but the bell service was nowhere to be found so we had to transfer our own bags after traveling nearly 14 hours to arrive at the resort. The new room was an improvement but there were still signs of mold on the lamp shade. We decided this would be as good as it gets and that any further hassle would not be worth it. Reception never followed up until checkout, when they were confused as to why our room number had changed. The new room was otherwise comfortable. Air conditioning worked well. The pool is nice and direct access to the beach was a plus. Also, proximity to some great beaches like Flamingo and Conchal made for some amazing day trips. Throughout our stay it felt as if the staff did the bare minimum and made no additional effort to improve the guest experience. For example, we had made reservations at the resort's a la carte restaurant on our last night. We arrived a bit late and were immediately turned away without question or any thought to somehow accomodate us. Overall the staff seemed indifferent and uninvolved. Of note, we stayed at another Barceló location in San Jose which was superior in every way.

    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
     Good morning, We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Martin Guerrero Director General Occidental Tamarindo

    Round Indicators
    Martin C Tišnov, Česká republika. 11/29/2015 Krátké dovolené s přáteli

    “starší hotel - vynikající služby”

    Strávili jsme s přáteli 5 nocí. Na hotelu je vidět, že už má něco za sebou, ale vynikající služby, ochota personálu a výborná nabídka jídel vše nahradí. Pozor - pokoje nemají výhled na moře - hotel je chráněn pásmem mangrovů. V oceánu je koupání skoro nemožné. Spíše pro surfaře.

    HODNOCENÍ

    Round Indicators

    • červenec 8 2019
    • Signal Hill, California, USA
    • S rodinou

    OCsenior

    “Not the best Barcelo”


    Virtually every room assigned to our group of 47 persons has minor to serious flaws including failed air conditioners, toilets, showers; poor drainage in bath tubs/showers and lavatories; cracks on walls, painting overdue in many areas and rooms.


    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Good morning, Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Martin Guerrero Director General Occidental Tamarindo

    HODNOCENÍ

    Round Indicators

    • červenec 5 2019
    • Richmond, Maine
    • S rodinou

    NorthStar12616272938

    “Just don't do it.”


    Not as advertised in any aspect. Pictures look great resort not so much. Food was mediocre at best. Rooms smelled. Staff at bar and snack bar seemed angry ALL the time. So sad! We also stayed in another resort and the people were absolutely lovely. My guess is this staff is not paid well and they resent the guests.


    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Good afternoon, Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Martin Guerrero Director General Occidental Tamarindo

    HODNOCENÍ

    Round Indicators

    • červenec 5 2019
    • Columbia, Missouri
    • S rodinou

    Vacation17766059283

    “My dive adventure.”


    We flew from St. Louis Missouri to Costa Rica. On the way down to Costa Rica or Miami flight was overbooked we end up staying in Miami that night and took another flight the next morning. The people at American Airlines was helpful. We rented a car at Alamo everything went well. The country has a 13% increase in everyone’s taxes on everything starting July 1 so some of the other companies tried to jack up our rate because we left June 26 and the tax increase date was while we were visiting, I did not go for it and did not get charged ultimately. Hotel staff was great the food was good our rooms were large I would recommend this place


    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Good afternoon, Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Martin Guerrero Director General Occidental Tamarindo

    HODNOCENÍ

    Round Indicators

    • červenec 4 2019
    • Brooklyn, New York
    • Páry

    FarAway68130490520

    “Mold in every room. Inadequate cleaning. Staff does the bare minimum.”


    We arrived to our room to find a stained comforter and stained mirrors. Upon further inspection there was urine underneath the toilet and black mold all along the bottoms of the curtains. Not to mention other signs of poor cleaning like water stains on the shower head and dirt/dust on the night stands and telephone. It appeared as though the room had not been cleaned since the prior guests checked out. Housekeeping arrived to assess the situation and tried to explain away the stains, but they could not dispute the mold. Reception offered us a new room but the bell service was nowhere to be found so we had to transfer our own bags after traveling nearly 14 hours to arrive at the resort. The new room was an improvement but there were still signs of mold on the lamp shade. We decided this would be as good as it gets and that any further hassle would not be worth it. Reception never followed up until checkout, when they were confused as to why our room number had changed. The new room was otherwise comfortable. Air conditioning worked well. The pool is nice and direct access to the beach was a plus. Also, proximity to some great beaches like Flamingo and Conchal made for some amazing day trips. Throughout our stay it felt as if the staff did the bare minimum and made no additional effort to improve the guest experience. For example, we had made reservations at the resort's a la carte restaurant on our last night. We arrived a bit late and were immediately turned away without question or any thought to somehow accomodate us. Overall the staff seemed indifferent and uninvolved. Of note, we stayed at another Barceló location in San Jose which was superior in every way.


    Barcelo L, recepción v zařízení Occidental Tamarindo, odpověděl na tuto recenzi.
    Good morning, We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Martin Guerrero Director General Occidental Tamarindo

    HODNOCENÍ

    Round Indicators

    • listopad 29 2015
    • Tišnov, Česká republika
    • Krátké dovolené s přáteli

    Martin C

    “starší hotel - vynikající služby”


    Strávili jsme s přáteli 5 nocí. Na hotelu je vidět, že už má něco za sebou, ale vynikající služby, ochota personálu a výborná nabídka jídel vše nahradí. Pozor - pokoje nemají výhled na moře - hotel je chráněn pásmem mangrovů. V oceánu je koupání skoro nemožné. Spíše pro surfaře.


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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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