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Barceló Hotel Exterior  Aranjuez
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Plaza de la Unesco, 2. Barrio La Montaña. N-IV Salida 37 dir. Córdoba   28300 Aranjuez, Madrid ,   España  


Places of Interest

60 km Letiště Adolfo Suárez Madrid - Barajas

25 km Warner Bros Park

52,2 km Chamartín

44,5 km Nádraží Madrid Atocha

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Aranjuez

4.5/5 Round Indicators
| 2084 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

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Služby


Názory

Výborné

57% Complete

1204

Velmi dobré

32% Complete

670

Normální

6% Complete

140

Špatné

1% Complete

40

Velmi špatné

1% Complete

30

Filtrovat podle

Seřadit podle

    Round Indicators
    Noaislief1 08/29/2019

    “1 night overstay”

    We were heading to the north of Spain coming from malaga. We are a family with 2 kids. The room was very spacious and convenient and had a large bathroom with bath and shower. Nice detail was the welcoming pack with sweets. The pool was great for the kids to refresh and to play a bit.

    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
     Dear Noaislief1, We are pleased to know that, you have enjoyed the experience of staying here with us. You can also be assured that I have transmitted and shared your feedback and your ratings with all my team, with the certainty that they will be a valuable stimulus and an important motivation to continue growing and improving every day. Looking forward to welcoming you again, Kind regards, Pablo Canca General Manager

    Round Indicators
    neilfrompreston Preston, Spojené království. 08/12/2019 Páry

    “Excellent”

    Can’t understand the bad reviews. Excellent hotel spotlessly clean with really good facilities. The breakfast is outstanding adit has both free and fee parking. No hesitation to stop here again. The pool area is excellent and the gym is superb. The golf course that clearly was once run by the hotel is now run by an outside concern an is NOT in very good condition at all.

    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
     Dear neilfrompreston, First of all we would like to thank you for the review you are sharing following your recent stay among us here at Aranjuez. We are particularlly pleased to read that we were able to cover your expectations and that you took advantage of your stay. Our main goal is indeed to ensure we keep on delivering unforgettable holiday experiences to our guests, therefore your feedback is crucial in this process, as through it, we are able to undesrtand our guests' point of view so that we can adapt our services and facilities to fully satisfy them. You are right, we do not run the golf course and we are also sorry for its condition. We are actually working in creating certain sinergies with the firm that is after it to improve its appearance. It is not easy though. We hope this has not interfere with your experience and we certainlly look forward to welcoming you back soon, Kindest regards, Pablo Canca General Manager

    Round Indicators
    Happiness45805611054 07/01/2019 Páry

    “A big disappointment.”

    As already stated above many areas of the hotel are disgraceful for any hotel let alone a Baracelo hotel of this rating. I hope the management will address the points we have made and let us know the outcome.

    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
     Dear Happiness45805611054, We respect very much your decision of making your feedback public, definitely this allow us to reply in the same way, so that anyone can read it. Thank you! I am saddened that you left us with such an impression that I am not doing my job..., what a pitty!, I am sorry for that, however I appreciate you taking the time to leave us your feedback, again. As I encouraged you, should you wish to discuss your stay with me personally, I would be grateful for this opportunity. It is true that we value very much challenges and we like very demanding guests as they make us go beyond what is expected... nevertheless to be fair, we should be measured by the correct measuring stick, as it is also a matter of fact that this is a large hotel with large facilities, as you could see by yourself, and the areas that the team has to cover are also huge, more than 400 guests to serve at once, and also all the services that we offer: from the restaurant to the roomservice, the laundry, the SPA, the Convention Centre, the fitness room, and so on... this is not easy to coordinate nor to cover in a finger snap... Then in some aspects, you can rest assured that we will start from scratch, however if you want to see the outcome, you will have to come back and check them out by yourself. We look forward to welcoming you back again, Kind regards, Pablo Canca General Manager

    Round Indicators
    Stay32481416924 06/05/2019 S rodinou

    “Amazing spacious Suite”

    Amazing Suite and Jacuzzi, lovely big hotel with nice outdoor pool. Toilet facilities for the pool are not accessible, so not easy with kids. Breakfast is nice and varied, with decent choice of different food options. Staff is helpful, and the reception staff has a very good command of English. Spa operational hours limited so not much use for the guests. Location is good.

    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
     Dear Stay32481416924, We are glad and proud to offer our customers such facilities, designed to make your stay more confortable and with no competence at all, in the area. We are also happy to read that you had a good time in the outdoor pool, however we are sorry the toilets are a bit far away from it. The whole team is always keen to assist and serve our guests and visitors. We look forward to welcoming you back soon. Best Regards, Pablo Canca General Manager

    Round Indicators
    sorinr995 06/05/2019

    “Madrid”

    Very nice clean rooms, excellent breakfast, one minute walking distance from a shopping center and a very nice and big Casino. A bit too far from the city of Madrid, but excellent location if your destination is to the south of Spain.

    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
     Dear sorinr995, We are happy to read that you had a nice stay with us, enjoying not only the hotel but the surroundings too. We look forward to receiving you back, Kind regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • srpen 29 2019

    Noaislief1

    “1 night overstay”


    We were heading to the north of Spain coming from malaga. We are a family with 2 kids. The room was very spacious and convenient and had a large bathroom with bath and shower. Nice detail was the welcoming pack with sweets. The pool was great for the kids to refresh and to play a bit.


    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
    Dear Noaislief1, We are pleased to know that, you have enjoyed the experience of staying here with us. You can also be assured that I have transmitted and shared your feedback and your ratings with all my team, with the certainty that they will be a valuable stimulus and an important motivation to continue growing and improving every day. Looking forward to welcoming you again, Kind regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • srpen 12 2019
    • Preston, Spojené království
    • Páry

    neilfrompreston

    “Excellent”


    Can’t understand the bad reviews. Excellent hotel spotlessly clean with really good facilities. The breakfast is outstanding adit has both free and fee parking. No hesitation to stop here again. The pool area is excellent and the gym is superb. The golf course that clearly was once run by the hotel is now run by an outside concern an is NOT in very good condition at all.


    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
    Dear neilfrompreston, First of all we would like to thank you for the review you are sharing following your recent stay among us here at Aranjuez. We are particularlly pleased to read that we were able to cover your expectations and that you took advantage of your stay. Our main goal is indeed to ensure we keep on delivering unforgettable holiday experiences to our guests, therefore your feedback is crucial in this process, as through it, we are able to undesrtand our guests' point of view so that we can adapt our services and facilities to fully satisfy them. You are right, we do not run the golf course and we are also sorry for its condition. We are actually working in creating certain sinergies with the firm that is after it to improve its appearance. It is not easy though. We hope this has not interfere with your experience and we certainlly look forward to welcoming you back soon, Kindest regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • červenec 1 2019
    • Páry

    Happiness45805611054

    “A big disappointment.”


    As already stated above many areas of the hotel are disgraceful for any hotel let alone a Baracelo hotel of this rating. I hope the management will address the points we have made and let us know the outcome.


    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
    Dear Happiness45805611054, We respect very much your decision of making your feedback public, definitely this allow us to reply in the same way, so that anyone can read it. Thank you! I am saddened that you left us with such an impression that I am not doing my job..., what a pitty!, I am sorry for that, however I appreciate you taking the time to leave us your feedback, again. As I encouraged you, should you wish to discuss your stay with me personally, I would be grateful for this opportunity. It is true that we value very much challenges and we like very demanding guests as they make us go beyond what is expected... nevertheless to be fair, we should be measured by the correct measuring stick, as it is also a matter of fact that this is a large hotel with large facilities, as you could see by yourself, and the areas that the team has to cover are also huge, more than 400 guests to serve at once, and also all the services that we offer: from the restaurant to the roomservice, the laundry, the SPA, the Convention Centre, the fitness room, and so on... this is not easy to coordinate nor to cover in a finger snap... Then in some aspects, you can rest assured that we will start from scratch, however if you want to see the outcome, you will have to come back and check them out by yourself. We look forward to welcoming you back again, Kind regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • červen 5 2019
    • S rodinou

    Stay32481416924

    “Amazing spacious Suite”


    Amazing Suite and Jacuzzi, lovely big hotel with nice outdoor pool. Toilet facilities for the pool are not accessible, so not easy with kids. Breakfast is nice and varied, with decent choice of different food options. Staff is helpful, and the reception staff has a very good command of English. Spa operational hours limited so not much use for the guests. Location is good.


    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
    Dear Stay32481416924, We are glad and proud to offer our customers such facilities, designed to make your stay more confortable and with no competence at all, in the area. We are also happy to read that you had a good time in the outdoor pool, however we are sorry the toilets are a bit far away from it. The whole team is always keen to assist and serve our guests and visitors. We look forward to welcoming you back soon. Best Regards, Pablo Canca General Manager

    HODNOCENÍ

    Round Indicators

    • červen 5 2019

    sorinr995

    “Madrid”


    Very nice clean rooms, excellent breakfast, one minute walking distance from a shopping center and a very nice and big Casino. A bit too far from the city of Madrid, but excellent location if your destination is to the south of Spain.


    O_Aranjuez, Director General v zařízení Occidental Aranjuez, odpověděl na tuto recenzi.
    Dear sorinr995, We are happy to read that you had a nice stay with us, enjoying not only the hotel but the surroundings too. We look forward to receiving you back, Kind regards, Pablo Canca General Manager

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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