Menu

Close

Where would you like to go?
1 2
Discounts

Are you looking for a special gift? Give the gift of memories, the perfect holiday, experiences. At Barceló Hotel Group, we have the best gift for surprising your loved ones or for treating yourself. Look no further...

Buy a Barceló gift card! You can give the gift of unique memories or use it to make your own bookings for hotels or experiences and services in one of our exclusive 4 and 5 star establishments.


FAQs

Here you will find answers to the most frequently asked questions about our Gift Voucher and all the information you need to know on how to purchase or enjoy it at the Barceló Hotel Group hotels.


cmp-icon
Where can I purchase a Barceló gift voucher?

Our gift vouchers are available to purchase exclusively online at Barcelo.com. The purchase process is quick and easy.

cmp-icon
Where can I use a Barceló gift voucher?

You can use your gift voucher at any of the hotels in the Barceló chain located in Europe, North Africa and the United Arab Emirates. You can book your stay by getting in touch with our contact centre and providing the code on your voucher.


Gift cards cannot be used for hotel bookings in Mexico, Dominican Republic, Costa Rica, Cuba, El Salvador, Guatemala, Nicaragua, Aruba, Barceló hotels on intermediary websites such as Travel Agencies, Tour Operators or similar or for flight+hotel packages.

cmp-icon
Where can I book a stay using my Barceló gift voucher?

You can book your stay by getting in touch with our Call Centre or via our website. The use of the card amount will be applied directly to the hotel.

cmp-icon
How can I spend my Barceló gift voucher?

The voucher’s titleholder can redeem its amount for accommodation services or other services related to his/her stay. This includes room service, breakfasts, dinners, etc. Contact the hotel to learn the specific possibilities for each accommodation.

cmp-icon
In which currency are Barceló gift vouchers available?

Our gift vouchers are available in euros, pounds and American dollars. This is according to the corresponding country. The voucher will be redeemed in the local currency of the selected hotel.

cmp-icon
Who can use the Barceló gift voucher?

Only the titleholder of the gift voucher can use it.

cmp-icon
Does the beneficiary of a Barceló gift voucher have to stay in the hotel where they want to redeem it?

The titleholder and beneficiary of the voucher must stay in the hotel and can pay both the cost of accommodation and any other service related to his/her stay accepted at the hotel.

cmp-icon
Do Barceló gift vouchers expire?

Yes, the vouchers are only valid for 12 months from their issuance.

cmp-icon
How is a Barceló gift voucher delivered?

Gift vouchers will be sent to the email address indicated in the order. An email will also be sent to the person making the purchase.

cmp-icon
Does the total value of the Barceló gift voucher have to be redeemed all at once?

No, the voucher’s value can be used on more than one occasion. In other words, you can save the remaining balance for a stay or service at a later date.

cmp-icon
What if I lose or don’t receive my Barceló gift voucher?

As vouchers are personal and non-transferable, in the event of loss, please contact our call centre to search for the purchase and send you a duplicate.

cmp-icon
How can I check the value and valid date of my Barceló gift voucher?

You can access this information on our website or by calling our Call Centre.

cmp-icon
Can Barceló gift vouchers be exchanged for cash?

No, the vouchers cannot be exchanged for cash.

cmp-icon
On which dates can I use my gift voucher?

Gift vouchers can be used for up to 12 months after the date of purchase.

cmp-icon
What amounts are available?

Our gift vouchers are available from 50€/USD/£ up to a maximum of 2,000€/USD/£.

cmp-icon
Get the best price with MyBarceló
Register or log into the booking process and get this fantastic price for members only.
cmp-icon
Enjoy the advantages of being MyBarceló

Register or log into the booking process and enjoy these benefits.

cmp-icon
Up to 10% extra discount by accumulating stays
cmp-icon
Special attention during your stay
cmp-icon
Exclusive conditions on services offered by the hotel