Habitación del hotel Occidental Querétaro

Occidental Querétaro

Texto: 93955 Hôtel idéal pour vos voyages d’affaires dans la ville de Santiago de Querétaro. Autopista Querétaro - México #2100 Col. Lomas de Casa Blanca Querétaro, Qro. C.P. 76080
+52 442 2 22 27 60 01800 836 7679
Occidental Querétaro Texto: 93955 4 out of 5 based on 146 ratings. 146 user reviews.
Occidental Querétaro reviewed by Russ C on . Great place for the price We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very... Rating: 4
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Occidental Querétaro

Autopista Querétaro - México #2100 Col. Lomas de Casa Blanca Querétaro, Qro. C.P. 76080  


Lieux d’intérêt

31,7 km Aéroport Intercontinental de Querétaro

8,17 km Centre de congrès Querétaro

3,9 km Stade La Corregidora

Premios y Reconocimientos Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Occidental Querétaro

4.0/5 Round Indicators
| 163 Commentaires

ÉVALUATION TOTALE

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ÉVALUATION DÉTAILLÉE

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Rapport qualité-prix

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Emplacement

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Qualité de la literie

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Chambres

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Propreté

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Service


ÉVALUATION DES VOYAGEURS

Excellent

38% Complete

63

Très bien

30% Complete

50

Normal

18% Complete

30

Mauvais

6% Complete

10

Très médiocre

6% Complete

10

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    Round Indicators
    jimenezalcalal Toluca, Mexique. 11/22/2017 En famille

    “habitacion muy pequeña”

    no regresaria en plan familiar. probablemente en plan de negocios, no fue agradable mi estancia era muy pequeña la habitacion para las dos camas matrimoniales . la atencion buena. la limpieza tambien.
    Round Indicators
    Russ C 08/27/2017 En famille

    “Great place for the price ”

    We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and easily accessible. For the money, excellent hotel !!!

    , Director General de Occidental Queretaro, a répondu à cet avis
     Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

    Round Indicators
    Vlad742007 Mexico, Mexique. 08/24/2017 Professionnel

    “Not bad”

    If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....

    , Director General de Occidental Queretaro, a répondu à cet avis
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    mcorno Humble, Texas. 07/30/2017 En famille

    “Beware this Hotel does not honor Web Rates!!!”

    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.

    , Director General de Occidental Queretaro, a répondu à cet avis
     Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    Round Indicators
    100viridianaa Mexico, Mexique. 06/26/2017 En couple

    “Good”

    It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and the noise wasn't loud but still was a little uncomfortable.

    , Director General de Occidental Queretaro, a répondu à cet avis
     Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

    ÉVALUATION

    Round Indicators

    • novembre 22 2017
    • Toluca, Mexique
    • En famille

    jimenezalcalal

    “habitacion muy pequeña”


    no regresaria en plan familiar. probablemente en plan de negocios, no fue agradable mi estancia era muy pequeña la habitacion para las dos camas matrimoniales . la atencion buena. la limpieza tambien.


    ÉVALUATION

    Round Indicators

    • août 27 2017
    • En famille

    Russ C

    “Great place for the price ”


    We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and easily accessible. For the money, excellent hotel !!!


    , Director General de Occidental Queretaro, a répondu à cet avis
    Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

    ÉVALUATION

    Round Indicators

    • août 24 2017
    • Mexico, Mexique
    • Professionnel

    Vlad742007

    “Not bad”


    If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....


    , Director General de Occidental Queretaro, a répondu à cet avis
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    ÉVALUATION

    Round Indicators

    • juillet 30 2017
    • Humble, Texas
    • En famille

    mcorno

    “Beware this Hotel does not honor Web Rates!!!”


    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.


    , Director General de Occidental Queretaro, a répondu à cet avis
    Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    ÉVALUATION

    Round Indicators

    • juin 26 2017
    • Mexico, Mexique
    • En couple

    100viridianaa

    “Good”


    It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and the noise wasn't loud but still was a little uncomfortable.


    , Director General de Occidental Queretaro, a répondu à cet avis
    Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

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