Habitación del hotel Occidental Querétaro
map

Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Lieux d’intérêt

31,7 km Aéroport Intercontinental de Querétaro

8,17 km Centre de congrès Querétaro

3,9 km Stade La Corregidora

Premios y Reconocimientos

Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Occidental Querétaro

3.5/5 Round Indicators
| 359 Commentaires

ÉVALUATION TOTALE

Round Indicators

ÉVALUATION DÉTAILLÉE

Round Indicators

Rapport qualité-prix

Round Indicators

Emplacement

Round Indicators

Qualité de la literie

Round Indicators

Chambres

Round Indicators

Propreté

Round Indicators

Service


Excellent

33% Complete

121

Très bien

31% Complete

112

Normal

17% Complete

62

Mauvais

8% Complete

29

Très médiocre

9% Complete

35

Filtrer par

Classer par

    Round Indicators
    davidbarreraroens 09/24/2018 En famille

    “Weekend”

    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.

    RadaiC2, Director General de Occidental Queretaro, a répondu à cet avis
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    Round Indicators
    Lois D Santiago, Chili. 09/22/2018 Professionnel

    “Weekly work stop”

    We have to visit Queretaro almost weekly and enjoy having a great hotel to rest and recover from a long visit.The staff is always very kind and helpful this is our favorite place to stay in the Queretaro Mexico area.

    RadaiC2, Director General de Occidental Queretaro, a répondu à cet avis
     We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    Round Indicators
    dieciseis 09/16/2018 En famille

    “Well Priced, Not great customer service ”

    We visited this hotel due to so many positive reviews leading up to the trip. The location seemed ideal given how close it was to the main area of the city. But because it is on the other side of the road (which is actually a major highway - it is impossible to get anywhere without taking an Uber across. (That being said Uber is very cheap and easy to access) The money you save in accommodations from this very well priced today gets up spent in their restaurant which I found incredibly over priced considering it was the least authentic cuisine we tasted when hoping for a taste of Mexico. Room cleaning was hit and miss (sometimes 11am sometimes 5pm) and customer service was on and off. I would recommend this as an okay and safe place to spend the night. But visit the Centro for all your food and drink and culture!

    RadaiC2, Director General de Occidental Queretaro, a répondu à cet avis
     We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

    Round Indicators
    Leo1838 Tel Aviv, Israël. 08/07/2018 Professionnel

    “It's nice”

    and comfortable if you come for business. Staff at the desk are terrible unfriendly and don't like helping at all, while janitors, waiters and rest of the staff are very kind. Only one small in-door pool, with 2 cameras in it (interesting what they would want to monitor).

    Radai C, Director General de Occidental Queretaro, a répondu à cet avis
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    bellanemo Toronto, Canada. 07/24/2018 En famille

    “No towels, no cleaning, wrong key, etc”

    The personal at reception are not friendly or welcoming. Electronics key was programmed for another room. My son vomited on front of the door because we couldn’t get in and he was feeling sick... once I got the right key, my son took a shower and NO TOWELS !! I went back to reception for a towel (my son was in shower), notified of the VOMIT. They said they would clean it but THE VOMIT WAS AL OVER THE FRONT DOOR THE NEXT MORNING !!!! We couldn’t even roll our luggage out of the room. On another note, I booked with booking.com The website advertised bathtub in the room, there wasn’t. The front desk said there aren’t any at the hotel. The hotel should ensure descriptions are accurate. Glad we just stayed one night....

    Radai C, Director General de Occidental Queretaro, a répondu à cet avis
     We were very disappointed to read your experience during your stay in our Occidental Queretaro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

    ÉVALUATION

    Round Indicators

    • septembre 24 2018
    • En famille

    davidbarreraroens

    “Weekend”


    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.


    RadaiC2, Director General de Occidental Queretaro, a répondu à cet avis
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    ÉVALUATION

    Round Indicators

    • septembre 22 2018
    • Santiago, Chili
    • Professionnel

    Lois D

    “Weekly work stop”


    We have to visit Queretaro almost weekly and enjoy having a great hotel to rest and recover from a long visit.The staff is always very kind and helpful this is our favorite place to stay in the Queretaro Mexico area.


    RadaiC2, Director General de Occidental Queretaro, a répondu à cet avis
    We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    ÉVALUATION

    Round Indicators

    • septembre 16 2018
    • En famille

    dieciseis

    “Well Priced, Not great customer service ”


    We visited this hotel due to so many positive reviews leading up to the trip. The location seemed ideal given how close it was to the main area of the city. But because it is on the other side of the road (which is actually a major highway - it is impossible to get anywhere without taking an Uber across. (That being said Uber is very cheap and easy to access) The money you save in accommodations from this very well priced today gets up spent in their restaurant which I found incredibly over priced considering it was the least authentic cuisine we tasted when hoping for a taste of Mexico. Room cleaning was hit and miss (sometimes 11am sometimes 5pm) and customer service was on and off. I would recommend this as an okay and safe place to spend the night. But visit the Centro for all your food and drink and culture!


    RadaiC2, Director General de Occidental Queretaro, a répondu à cet avis
    We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

    ÉVALUATION

    Round Indicators

    • août 7 2018
    • Tel Aviv, Israël
    • Professionnel

    Leo1838

    “It's nice”


    and comfortable if you come for business. Staff at the desk are terrible unfriendly and don't like helping at all, while janitors, waiters and rest of the staff are very kind. Only one small in-door pool, with 2 cameras in it (interesting what they would want to monitor).


    Radai C, Director General de Occidental Queretaro, a répondu à cet avis
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    ÉVALUATION

    Round Indicators

    • juillet 24 2018
    • Toronto, Canada
    • En famille

    bellanemo

    “No towels, no cleaning, wrong key, etc”


    The personal at reception are not friendly or welcoming. Electronics key was programmed for another room. My son vomited on front of the door because we couldn’t get in and he was feeling sick... once I got the right key, my son took a shower and NO TOWELS !! I went back to reception for a towel (my son was in shower), notified of the VOMIT. They said they would clean it but THE VOMIT WAS AL OVER THE FRONT DOOR THE NEXT MORNING !!!! We couldn’t even roll our luggage out of the room. On another note, I booked with booking.com The website advertised bathtub in the room, there wasn’t. The front desk said there aren’t any at the hotel. The hotel should ensure descriptions are accurate. Glad we just stayed one night....


    Radai C, Director General de Occidental Queretaro, a répondu à cet avis
    We were very disappointed to read your experience during your stay in our Occidental Queretaro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

    Fermer 

    Précédent Recherchez un hôtel

    Hôtels en El Salvador

    Sélectionner El Salvador

    Hôtels en Costa Rica

    Sélectionner Costa Rica

    Hôtels en Équateur

    Sélectionner Équateur

    Hôtels en Guatemala

    Sélectionner Guatemala

    Hôtels en Nicaragua

    Sélectionner Nicaragua

    Hôtels en Mexique

    Sélectionner Mexique

    Hôtels en Aruba

    Sélectionner Aruba

    Hôtels en Espagne

    Sélectionner Espagne

    Hôtels en Allemagne

    Sélectionner Allemagne

    Hôtels en Bulgarie

    Sélectionner Bulgarie

    Hôtels en République Tchèque

    Sélectionner République Tchèque

    Hôtels en Italie

    Sélectionner Italie

    Hôtels en Greece

    Sélectionner Greece

    Hôtels en Portugal

    Sélectionner Portugal

    Hôtels en Maroc

    Sélectionner Maroc

    Hôtels en Égypte

    Sélectionner Égypte

    Emmenez-moi de

    TOUT A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    à

      Dates erronées
      Veuillez saisir des dates valides

    NUITS

    (Dates optionnelles)

    0 nuits Sélectionnées

    Un code de remise* ou promotionnel (qui apparaît également sous le nom de "code promo") est une combinaison de lettres et/ou de numéros qui représentent une réduction sur le prix normal. Si vous disposez d’un code de réduction, indiquez-le et vous bénéficierez de la réduction correspondante qui sera appliquée sur cette même réservation. Une fois introduit, les prix indiqués à la première étape du processus de réservation comprennent déjà la réduction appliquée. 

    La remise n'est pas applicable sur les prix des suppléments et/ou des services supplémentaires, ni sur les prix des dernières chambres disponibles à la vente. Un seul code de remise sera accepté par réservation et il ne sera validé qu’au moment d’effectuer la réservation.** 

    Le montant maximal de remise cumulée sera au maximum du 25 % sur le tarif dans des hôtels d’Amérique latine et d’un maximum de 20 % sur le tarif des hôtels d’Europe et de Méditerranée, mais la remise est cumulable avec un code de remise, une remise spéciale** (remises pour les réservations de plusieurs chambres, senior, résident, génération Y, famille nombreuse, etc.) et la remise pour les membres my Barceló sera possible. 

    *Barceló se réserve le droit d’accepter l’application des remises rendues publiques. 

    **L’application du code de remise n’est pas valable à votre arrivée à l’hôtel, car la remise n’est applicable qu’au moment d’effectuer la réservation. 

    ***L’hôtel vous demandera à votre arrivée des documents justificatifs officiels et en vigueur afin de vérifier le respect des conditions des codes de réduction et des remises spéciales. En cas de non-présentation des documents ou de non-respect des conditions, l’hôtel se réserve le droit de recouvrer les montants des tarifs réduits sur la réservation d’origine.

    Téléchargement des tarifs en cours...
    Aucun tarif disponible pour cet hôtel

    Meilleur prix
    garanti
    Plus

    Notre double garantie:

    Si vous trouvez un meilleur prix ailleurs que sur Barcelo.com, nous adaptons le nôtre.

    Si vous trouvez un meilleur prix sur Barcelo.com après avoir effectué votre réservation, nous l’appliquerons également.

    Vous bénéficierez en outre d’une remise supplémentaire allant jusqu’à 10 %. Pour plus d’informations