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İsterseniz dili değiştirebilirsiniz

Barceló Hotel Restaurant Terrace Bávaro Palace Deluxe
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map

Harita ve konum

Carretera Bávaro, Km. 1   23301 PO Box 3177 Bávaro, Higuey ,   República Dominicana  


Places of Interest

17,8 km Punta Cana Uluslararası Havalimanı

The Lakes Golf Sahası (by P.B. Dye)

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Premium Level at Barceló Bávaro Palace

4.5/5 Round Indicators
| 382 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

60% Complete

233

Çok iyi

18% Complete

70

Normal

11% Complete

44

Kötü

3% Complete

14

Çok kötü

5% Complete

21

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    JorgeSepulveda Providencia, Şili. 01/01/2020 Aile

    “Amazing experience ”

    We had a fantastic experience at the hotel. Multiple pools to choice. Soft sand beach and water sports are available. The pirate island water park is great for kids including artificial waves and different slides. At night try the Japanese and French restaurants. Kids club is available from 9 AM until 11 PM the girls in charge are very nice and concerned about the kids. You may also visit the Casino and the Theater (one show per day). I could go on and on. Weather is sunny and hot. Drinks are ok. If you are a golf player this is your place also. As usual trips to other places are offered (dolphins, sharks, and the like).
    Round Indicators
    M8880QZsaras 12/27/2019 Aile

    “Premium level service”

    I visited punta cana and stayed at this hotel for the third time. This time I was pleasantly surprised with how welcoming the staff from the premium level is. Above all, Sandra Sanchez was always available and made our breakfast and stay ever more enjoyable.

    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
     Dear Guest, Firstly we would like to thank you for choosing our Barceló Bavaro Palace hotel for your holidays, and for this review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear We are delighted to know that your time with us was to your satisfaction and we will not miss to share your wonderful comments with the rest of the team, thanks as well for letting us know that you felt welcome due to the performance and assistance of our human team. Once more we thank you for sharing your experience with us and look forward to host you again soon. Regards, César Güílamo General Manager Barceló Bávaro Palace.

    Round Indicators
    MQTL2016 12/12/2019 Çift

    “Impressive location and awesome premium level staff”

    I shall state that our vacation was wonderful at Premium Level at Barcelo Bavaro Palace, and we have been kindly and carefully treated upon arrival by Mr. XAVIER SERRANO during Premium Level check-in process. This gentleman proved to be very helpfull, friendly and concerned about guests well being. Congratulations Barcelo and thank you very much, Mr. XAVIER.

    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
     Dear Guest, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. We have no words to express our happiness for such a great review, it looks like the whole team was able to be there whenever you needed, the level of service you have experienced is what we aim to, being able to accomplish this, encourage us to work harder in order to make this happen to every one of our guests. I will share this review with our staff; they need to be aware that their job is being noticed with a great result. Hope to host you soon!!! Regards, César Güílamo General Manager Barceló Bávaro Palace.

    Round Indicators
    Eladio M 11/10/2019

    “This is amazing hotel!”

    Let me just say that I am super impressed by the staff at this hotel, especially by Odali Lado, Jennisferd Arias, Mirelle Bobtichon. The staff was so nice and friendly. The hotel is also gorgeous, elegant and classy!

    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
     Dear Guest, Thank you so much, we really appreciate that you contact us to letting us know that you had a delightful holiday with us. We are glad that you had a wonderful time in our little paradise and our food were to your liking, It’s a pleasure to know that in general you were satisfied with the service of our staff as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests. It would be a pleasure for us to welcome you again during a future visit in the Dominican Republic. Best Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    Round Indicators
    ErnestB60 Lithonia, Gürcistan. 11/02/2019

    “Great property and overall experience! Hope to visit again.”

    My wife and I have experienced the resort that we can honestly say that we look forward to returning to. We looked at various properties to spend our vacation during her schools’ Fall break (Oct 10-14). Given this was the offseason, we felt we would get reduced rates. We decided to try this property based on favorable reviews regarding the overall experience of guests and that had several specialty ala carte restaurants featuring different cuisines. We are older (late 50’s) and rationalized that though ‘All You Can Eat’ buffets can be nice and fun, we were looking for a different type of dining experience. Once we decided on this property, we began making plans for our trip. We chose the Premium level given the additional amenities that came with it, such as a special registration area, the ability to make dinner reservations prior to arrival and special access to other areas of the property. Julay Mecerdes was the member of the Premium team that I communicated with frequently via email. We can’t say enough good things about her responsiveness to our emails. She even sent menus for all the restaurants on the property, which helped us with meal planning. Upon our arrival, she would ironically be the person that assisted us with check-in. Over the course of our stay, we met several of her colleagues at the Premium desk such as Roberto, Wandy and Nefretity, all who were extremely helpful. In our opinion, our room had to be one of the best on the property (3203). It was steps away from the beach and back walkway, provided a beautiful view of the ocean and away from the elevator. The room was spacious and also had a double rainfall shower. I really appreciated how I could use the back walkway to access the both the main building and All Adult property with a less than 10 minute walk. Regarding the food, I thought the restaurants we went to were pretty good. I believe the best meal we had was at Chez Gourmet. The ribeye was seasoned well and extremely tender. The beef ribs were good at Santa Fe and Hoya 19. The lamb chops were good at La Brisa. Breakfast was pretty good at La Dolce Vita. Ask for Yessica as your server as she did an outstanding job seeing to our needs., I thought the best drinks were at Hoya 19. The rum punch is a drink you should consider ordering at their bar. Premium also provided access to the hydrotherapy pools at the Spa. During our stay, specials were run on several massage offerings ($1/minute for up to 140 minutes). With prices like this, we both got massages (Deep Tissue) and really enjoyed them. The grounds were beautiful and well kept. Each morning, we saw workers dragging the beach for seaweed and cleaning around the pool areas. While many spoke only a little English, they brightened up when we attempted to speak Spanish. I believe that went a long way towards the great service we got from all staff members we encountered. Asking how they were doing (Como esta) went a long way. We both want to thank all the staff member s for helping to make this a memorable vacation for us.

    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
     Dear Guest, We are glad to read your nice review because this is the best way to motivate our human team to continuous in our effort to reinforce the level of service and satisfaction in our guests. Thanks for your kind comments about our facilities, infrastructure; we really appreciate that everything was of your liking! It is a pleasure for us to know that we met your expectations 100% and that we were able to provide you a delightful stay with us and is gratifying to know that your felt safety in our property, we do a big effort in order to create a safe environment that satisfies our clients’ requirements, especially on a special time when they do not expect more than relax and enjoy their holidays. Best Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    DEĞERLENDIRME

    Round Indicators

    • ocak 1 2020
    • Providencia, Şili
    • Aile

    JorgeSepulveda

    “Amazing experience ”


    We had a fantastic experience at the hotel. Multiple pools to choice. Soft sand beach and water sports are available. The pirate island water park is great for kids including artificial waves and different slides. At night try the Japanese and French restaurants. Kids club is available from 9 AM until 11 PM the girls in charge are very nice and concerned about the kids. You may also visit the Casino and the Theater (one show per day). I could go on and on. Weather is sunny and hot. Drinks are ok. If you are a golf player this is your place also. As usual trips to other places are offered (dolphins, sharks, and the like).


    DEĞERLENDIRME

    Round Indicators

    • aralık 27 2019
    • Aile

    M8880QZsaras

    “Premium level service”


    I visited punta cana and stayed at this hotel for the third time. This time I was pleasantly surprised with how welcoming the staff from the premium level is. Above all, Sandra Sanchez was always available and made our breakfast and stay ever more enjoyable.


    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
    Dear Guest, Firstly we would like to thank you for choosing our Barceló Bavaro Palace hotel for your holidays, and for this review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear We are delighted to know that your time with us was to your satisfaction and we will not miss to share your wonderful comments with the rest of the team, thanks as well for letting us know that you felt welcome due to the performance and assistance of our human team. Once more we thank you for sharing your experience with us and look forward to host you again soon. Regards, César Güílamo General Manager Barceló Bávaro Palace.

    DEĞERLENDIRME

    Round Indicators

    • aralık 12 2019
    • Çift

    MQTL2016

    “Impressive location and awesome premium level staff”


    I shall state that our vacation was wonderful at Premium Level at Barcelo Bavaro Palace, and we have been kindly and carefully treated upon arrival by Mr. XAVIER SERRANO during Premium Level check-in process. This gentleman proved to be very helpfull, friendly and concerned about guests well being. Congratulations Barcelo and thank you very much, Mr. XAVIER.


    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
    Dear Guest, Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us. We have no words to express our happiness for such a great review, it looks like the whole team was able to be there whenever you needed, the level of service you have experienced is what we aim to, being able to accomplish this, encourage us to work harder in order to make this happen to every one of our guests. I will share this review with our staff; they need to be aware that their job is being noticed with a great result. Hope to host you soon!!! Regards, César Güílamo General Manager Barceló Bávaro Palace.

    DEĞERLENDIRME

    Round Indicators

    • kasım 10 2019

    Eladio M

    “This is amazing hotel!”


    Let me just say that I am super impressed by the staff at this hotel, especially by Odali Lado, Jennisferd Arias, Mirelle Bobtichon. The staff was so nice and friendly. The hotel is also gorgeous, elegant and classy!


    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
    Dear Guest, Thank you so much, we really appreciate that you contact us to letting us know that you had a delightful holiday with us. We are glad that you had a wonderful time in our little paradise and our food were to your liking, It’s a pleasure to know that in general you were satisfied with the service of our staff as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests. It would be a pleasure for us to welcome you again during a future visit in the Dominican Republic. Best Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

    DEĞERLENDIRME

    Round Indicators

    • kasım 2 2019
    • Lithonia, Gürcistan

    ErnestB60

    “Great property and overall experience! Hope to visit again.”


    My wife and I have experienced the resort that we can honestly say that we look forward to returning to. We looked at various properties to spend our vacation during her schools’ Fall break (Oct 10-14). Given this was the offseason, we felt we would get reduced rates. We decided to try this property based on favorable reviews regarding the overall experience of guests and that had several specialty ala carte restaurants featuring different cuisines. We are older (late 50’s) and rationalized that though ‘All You Can Eat’ buffets can be nice and fun, we were looking for a different type of dining experience. Once we decided on this property, we began making plans for our trip. We chose the Premium level given the additional amenities that came with it, such as a special registration area, the ability to make dinner reservations prior to arrival and special access to other areas of the property. Julay Mecerdes was the member of the Premium team that I communicated with frequently via email. We can’t say enough good things about her responsiveness to our emails. She even sent menus for all the restaurants on the property, which helped us with meal planning. Upon our arrival, she would ironically be the person that assisted us with check-in. Over the course of our stay, we met several of her colleagues at the Premium desk such as Roberto, Wandy and Nefretity, all who were extremely helpful. In our opinion, our room had to be one of the best on the property (3203). It was steps away from the beach and back walkway, provided a beautiful view of the ocean and away from the elevator. The room was spacious and also had a double rainfall shower. I really appreciated how I could use the back walkway to access the both the main building and All Adult property with a less than 10 minute walk. Regarding the food, I thought the restaurants we went to were pretty good. I believe the best meal we had was at Chez Gourmet. The ribeye was seasoned well and extremely tender. The beef ribs were good at Santa Fe and Hoya 19. The lamb chops were good at La Brisa. Breakfast was pretty good at La Dolce Vita. Ask for Yessica as your server as she did an outstanding job seeing to our needs., I thought the best drinks were at Hoya 19. The rum punch is a drink you should consider ordering at their bar. Premium also provided access to the hydrotherapy pools at the Spa. During our stay, specials were run on several massage offerings ($1/minute for up to 140 minutes). With prices like this, we both got massages (Deep Tissue) and really enjoyed them. The grounds were beautiful and well kept. Each morning, we saw workers dragging the beach for seaweed and cleaning around the pool areas. While many spoke only a little English, they brightened up when we attempted to speak Spanish. I believe that went a long way towards the great service we got from all staff members we encountered. Asking how they were doing (Como esta) went a long way. We both want to thank all the staff member s for helping to make this a memorable vacation for us.


    General Manager Javier C - Premium Level at Barcelo Bavaro Palace, bu yorumu yanıtladı
    Dear Guest, We are glad to read your nice review because this is the best way to motivate our human team to continuous in our effort to reinforce the level of service and satisfaction in our guests. Thanks for your kind comments about our facilities, infrastructure; we really appreciate that everything was of your liking! It is a pleasure for us to know that we met your expectations 100% and that we were able to provide you a delightful stay with us and is gratifying to know that your felt safety in our property, we do a big effort in order to create a safe environment that satisfies our clients’ requirements, especially on a special time when they do not expect more than relax and enjoy their holidays. Best Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace

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