Kapat

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

İsterseniz dili değiştirebilirsiniz

Barceló Hotel Interiors  Guatemala City
;
map

Harita ve konum

7ª Avenida, 15-45. Zona 9   01009 Guatemala City ,   Guatemala  


Places of Interest

1,3 km La Aurora Uluslararası Havalimanı

10 km Mayan Golf Club

146 km Atilam Gölü

2 km Oakland Alışveriş Merkezi

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Guatemala City

4.5/5 Round Indicators
| 2543 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


Yorumlar

Mükemmel

52% Complete

1325

Çok iyi

33% Complete

851

Normal

8% Complete

215

Kötü

3% Complete

88

Çok kötü

2% Complete

64

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    nathalievriesde Oranjestad, Aruba. 01/08/2020 Yalnız seyahat

    “Good sleep before continueing trip”

    comfortable spacious and clean room with great bed, shower, bath tub. perfect tv screen and fast wifi friendly staff, no noise. options for buffet breafast or a la carte. other restaurants and malls in walking distance of the hotel, safe neighbourhood

    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    handopaintersllc Atlanta, Gürcistan. 01/07/2020 Aile

    “Hotel 5 estrellas *****”

    Me gustaria tener una nueva experiencia en este excelente hotel en la cuidad capital de Guatemala. I would love to stay in this amazing hotel, has great service, excellent food and also would recommend it to anyone.

    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
     Estimado Huésped Muchas gracias por compartir su experiencia de estancia en nuestro hotel con los miembros de Tripadvisor. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en el Barcelo Guatemala City Hotel. Saludos cordiales.

    Round Indicators
    familiajaviersegovia 01/06/2020

    “Careful! FRAUDULENT HOTEL”

    We made a reservation and asked the front desk lady if we would have access to Premium Level, she said YES for the rate she gave us. When we got to the hotel, they said I needed to pay $62 extra to access to the premium level. I explained to the supervisor that the other employee had said that this was included in our reservation, but she was very rude and uneducated and said "you either pay, or leave", we paid it because I did not want to ruin our vacation. I then contacted the director Larry Robles, and he was basically "yeah sorry the receptionist lied to you, not my fault, no refunds". They will do whatever they can to steal your money, they charge you for anything, even for water when you're having breakfast. Guatemala is warm, so they charge you $2 for a 500ml water bottle, they cost $0.50 at the stores, but there are none close-by. Barceló hotels tend to have the best service, I stayed away from this one because of the horrible reviews but I thought I'd give it a shot, I regretted it the moment I walked in. Stay at the Holiday Inn or Best Western, they give you what they promise and don't steal your money. Don't pay more for less.

    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
     Dear guest, We appreciate the time you took to share your concerns. Please provide us with your email address so we can communicate directly. You can rest assured that your comments have been addressed and reviewed by the entire hotel management team. Is our hope that you will give us the opportunity to better serve you in the future. Best regards.

    Round Indicators
    ExploreLovePlay 12/30/2019 Yalnız seyahat

    “Excellent hotel in an excellent location.”

    I'm still here thru 1/1 at 11:55pm. This is a beautiful hotel with comfortable beds, hot water with great shower pressure. The staff is so helpful and polite, they get the nuances right. I'm a new fan of chain Barcelo. If I had to find some things that I am not a fan of, here they are. (Still, I give this hotel five stars.) I can't say that I am a fan of the quality of the conditioner because it dries out my hair. The gym has everything I need, so I am happy. Equipment is a bit old, so I am nursing a few bruises from maneuvering myself in and out of the leg equipment. I use the USB from the TV because they don't have a USB port. I have a very comfortable bed, a balcony, coffee maker and great view. They also give me 2 bottles of water each day. I am very comfortable here and look forward to my next stay with Barcelo.

    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    Round Indicators
    coloradoclimber denver, colorado. 12/30/2019 Yalnız seyahat

    “Nice yet not well maintained”

    I can remember staying at this hotel when it was a Marriott in 2005. Barcelo has since bought this hotel and made no visible improvements, allowing the rooms and pool area to decline in quality. Like other Latin American Barcelos where I have stayed, this one appears poorly maintained. First the room...it was comfortable but the bed provided only mushy, very soft pillows not good for sleeping. The bathroom floor showed poor quality caulking between the individual tiles and the sink drain did not function; I had to pull out the drain plug so it would drain. The room windows have not been washed for many years and the air conditioning unit is operated by an older, non-digital thermostat with two functioning fan settings—high and low—as the medium setting does not work. The room air unit does not seem to have any feedback mechanism that will shut off the cool air when a certain temperature is achieved and I don’t think the temperature settings on the dial are accurate anyway. The pool water was warm and cloudy and the one night I tried to enter the spa/jacuzzi it was filled with large men who were drinking alcohol and feeding on a plate of cheesy nachos! Ugh. It’s a bit ironic that pool signs declare patrons should NOT use creams or lotions in the pool or jacuzzi; I guess food and booze drinks are okay! Hahaha. These things can be expected when there is no supervision. The front desk and welcome lobby appeared clean and spotless with lots of security men in black suits who monitor the doors and entrances. Security is very important in Guatemala but so is hotel maintenance. The premium club lounge is clean and offers a nice variety of small food dining options and an espresso machine that was very much appreciated since the room coffee maker is an older model that requires a guest to fold the paper filter and add the coffee. How about using the newer coffee pods? if I should visit Guatemala again I will stay at a modern hotel, perhaps the Cayala Marriott.

    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
     Dear Guest, Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards.

    DEĞERLENDIRME

    Round Indicators

    • ocak 8 2020
    • Oranjestad, Aruba
    • Yalnız seyahat

    nathalievriesde

    “Good sleep before continueing trip”


    comfortable spacious and clean room with great bed, shower, bath tub. perfect tv screen and fast wifi friendly staff, no noise. options for buffet breafast or a la carte. other restaurants and malls in walking distance of the hotel, safe neighbourhood


    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    DEĞERLENDIRME

    Round Indicators

    • ocak 7 2020
    • Atlanta, Gürcistan
    • Aile

    handopaintersllc

    “Hotel 5 estrellas *****”


    Me gustaria tener una nueva experiencia en este excelente hotel en la cuidad capital de Guatemala. I would love to stay in this amazing hotel, has great service, excellent food and also would recommend it to anyone.


    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
    Estimado Huésped Muchas gracias por compartir su experiencia de estancia en nuestro hotel con los miembros de Tripadvisor. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en el Barcelo Guatemala City Hotel. Saludos cordiales.

    DEĞERLENDIRME

    Round Indicators

    • ocak 6 2020

    familiajaviersegovia

    “Careful! FRAUDULENT HOTEL”


    We made a reservation and asked the front desk lady if we would have access to Premium Level, she said YES for the rate she gave us. When we got to the hotel, they said I needed to pay $62 extra to access to the premium level. I explained to the supervisor that the other employee had said that this was included in our reservation, but she was very rude and uneducated and said "you either pay, or leave", we paid it because I did not want to ruin our vacation. I then contacted the director Larry Robles, and he was basically "yeah sorry the receptionist lied to you, not my fault, no refunds". They will do whatever they can to steal your money, they charge you for anything, even for water when you're having breakfast. Guatemala is warm, so they charge you $2 for a 500ml water bottle, they cost $0.50 at the stores, but there are none close-by. Barceló hotels tend to have the best service, I stayed away from this one because of the horrible reviews but I thought I'd give it a shot, I regretted it the moment I walked in. Stay at the Holiday Inn or Best Western, they give you what they promise and don't steal your money. Don't pay more for less.


    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
    Dear guest, We appreciate the time you took to share your concerns. Please provide us with your email address so we can communicate directly. You can rest assured that your comments have been addressed and reviewed by the entire hotel management team. Is our hope that you will give us the opportunity to better serve you in the future. Best regards.

    DEĞERLENDIRME

    Round Indicators

    • aralık 30 2019
    • Yalnız seyahat

    ExploreLovePlay

    “Excellent hotel in an excellent location.”


    I'm still here thru 1/1 at 11:55pm. This is a beautiful hotel with comfortable beds, hot water with great shower pressure. The staff is so helpful and polite, they get the nuances right. I'm a new fan of chain Barcelo. If I had to find some things that I am not a fan of, here they are. (Still, I give this hotel five stars.) I can't say that I am a fan of the quality of the conditioner because it dries out my hair. The gym has everything I need, so I am happy. Equipment is a bit old, so I am nursing a few bruises from maneuvering myself in and out of the leg equipment. I use the USB from the TV because they don't have a USB port. I have a very comfortable bed, a balcony, coffee maker and great view. They also give me 2 bottles of water each day. I am very comfortable here and look forward to my next stay with Barcelo.


    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    DEĞERLENDIRME

    Round Indicators

    • aralık 30 2019
    • denver, colorado
    • Yalnız seyahat

    coloradoclimber

    “Nice yet not well maintained”


    I can remember staying at this hotel when it was a Marriott in 2005. Barcelo has since bought this hotel and made no visible improvements, allowing the rooms and pool area to decline in quality. Like other Latin American Barcelos where I have stayed, this one appears poorly maintained. First the room...it was comfortable but the bed provided only mushy, very soft pillows not good for sleeping. The bathroom floor showed poor quality caulking between the individual tiles and the sink drain did not function; I had to pull out the drain plug so it would drain. The room windows have not been washed for many years and the air conditioning unit is operated by an older, non-digital thermostat with two functioning fan settings—high and low—as the medium setting does not work. The room air unit does not seem to have any feedback mechanism that will shut off the cool air when a certain temperature is achieved and I don’t think the temperature settings on the dial are accurate anyway. The pool water was warm and cloudy and the one night I tried to enter the spa/jacuzzi it was filled with large men who were drinking alcohol and feeding on a plate of cheesy nachos! Ugh. It’s a bit ironic that pool signs declare patrons should NOT use creams or lotions in the pool or jacuzzi; I guess food and booze drinks are okay! Hahaha. These things can be expected when there is no supervision. The front desk and welcome lobby appeared clean and spotless with lots of security men in black suits who monitor the doors and entrances. Security is very important in Guatemala but so is hotel maintenance. The premium club lounge is clean and offers a nice variety of small food dining options and an espresso machine that was very much appreciated since the room coffee maker is an older model that requires a guest to fold the paper filter and add the coffee. How about using the newer coffee pods? if I should visit Guatemala again I will stay at a modern hotel, perhaps the Cayala Marriott.


    Channel Manager BarceloManager - Barcelo Guatemala City, bu yorumu yanıtladı
    Dear Guest, Although we are very surprised and dismayed by the content of your opinion regarding your visit to our Barceló Guatemala City hotel, you can rest assured that your comments have been addressed and reviewed by the entire hotel management team. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards.

    Kapat 

    Geri Bir otel bulun

    Otelin yeri Ecuador

    Seç Ecuador

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Spain

    Seç Spain

    Otelin yeri Portugal

    Seç Portugal

    Otelin yeri Túnez

    Seç Túnez

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    Gideceğim yer

      Tarihler yanlış
      Lütfen geçerli tarihleri girin

    GECE

    (İsteğe bağlı tarihler)

    0 geceler Seçilen
    1 gece Seçilen

    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

    Tamamlayıcı ve/veya ek hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Maksimum indirim tutarı; bir indirim kodu, özel bir indirim*** (pek çok odayı kapsayan, senior, yerel sakin, Y kuşağı, kalabalık aile için yapılan rezervasyonlarda uygulanan indirimler) ve my Barceló üyeliği dolayısıyla elde edilen indirimin birleştirilmesi mümkün olacak şekilde, fiyat tarifesi üzerinden uygulanmak üzere en fazla %20 olacaktır. 

    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En uygun fiyat
    garantisi
    Plus

    Çifte garantimiz:

    Barcelo.com dışında daha iyi bir fiyat bulursanız, o fiyatın aynısını uyguluyoruz.

    Rezervasyonunuz sonrasında Barcelo.com’da daha iyi bir fiyat bulmanız durumunda da düşük fiyatı geçerli sayıyoruz.

    Buradan daha fazla bilgi edinebilirsiniz