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Barceló Isla Canela Hotel Beach
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Harita ve konum

Paseo de los Gavilanes, s/n   21409 Ayamonte, Huelva , Andalucía   España  


Places of Interest

74 km Faro Uluslararası Havalimanı

4 km Isla Canela Golf Sahası

96 km Doñana Milli Parkı

100 m Isla Canela Plajı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Isla Canela

4.5/5 Round Indicators
| 1920 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

56% Complete

1087

Çok iyi

31% Complete

612

Normal

8% Complete

154

Kötü

2% Complete

42

Çok kötü

1% Complete

25

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Wayne P 07/11/2019 Çift

    “Barcelo Isla canela june2019”

    Second time that we have stayed in the area but first time at this hotel, after checking in we got a little lost ! finding our room. Room was good size and although it overlooked the children’s play area we didn’t experience any noise. Room was kept clean daily. Choice of food was good although wasn’t very hot some times. Really enjoyed the Moroccan night. A couple of times when we went to dinner there was a manager there who asked how our stay was going etc (which we thought was a nice touch) We went to the beach most days where there was plenty of room rather than try to get a sun bed at the hotel all in all we had a pleasant stay at the Barcelo and will look to return there

    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Isla Canela hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room. Its really important for us that our clients enjoyed our accomodations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Barcelo Isla Canela

    Round Indicators
    loubyabs Liverpool, İngiltere. 07/10/2019 Aile

    “Still as beautiful ”

    This was our second visit at this hotel we loved last year so much we booked again. The hotel is spotless the staff and entertainment team are so friendly and helpful. Over the road from the most amazing beach . Lots of lovey little stalls and shops just outside the hotel with a supermarket both front and back of hotel. U will never hunt for a sunbed anytime of day u could always just get one. The food is always lovely plenty of choice even though we are fussy eaters there is always something. The hotel has changed the evening meal to 8pm which is making u q up for which I don’t agree with. We have never done this in any hotel we have stayed in. Over all the hotel is gorgeous the entertainment team are 100%better than last year and work really hard! Lesley the TUI rep is so helpful . We can’t wait for next year! Barcelo don’t change we love you!!!💕💕

    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Isla Canela. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Best Regards, Barceló Isla Canela

    Round Indicators
    barny001 Bridgwater, İngiltere. 07/09/2019 Çift

    “unhappy customer”

    We booked this hotel because it was advertised as having a indoor heated swimming pool? It was not heated to the correct temperature and was too cold to get in. The room air conditioning was not working properly for the first days before it was fixed. We stayed for ten nights and even though the general manager went with us and a member of pool staff to check the temperature and the chlorine and ph levels the pool was still to cold and was never sorted before we left.the food was cooked and left on plates to go cold which we discussed with the manager.we will not be going back to this hotel not impressed.

    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
     Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We regret hearing that your experience was not as pleasant and relaxing as it should have been due to the temperature of the pool, however please allow me to explain that the water temperature cannot go above 25 degrees as per health and safety reasons to prevent the appearance of bacteria, our guests' safety being of course our main concern at all times. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best Regards, Barceló Isla Canela

    Round Indicators
    2032SH Londra, İngiltere. 07/09/2019 Aile

    “Sun,Sea, Views and silence”

    Short break away out of the busy season. The place is very quiet and best for couples, or young families. Teenagers will struggle. The hotel outdoor food bar is excellent and we only eat there on the last day which was a shame as it was the best food. The buffet is ok especially if you like fish. Choice is not great neither are the outdoor restaurants however food is of a excellent quality even if choice is limited. The beach is one of the most amazing things about this place it really is breath taking. Please don't go to the pirate looking bar at the end of the strip, it looks great however has nothing cocktail wise and she wan't friendly to the younger ones. Pool Table the balls missing, darts no darts available. Most things were out of service. I would go back to this hotel again. The rooms and staff are fantastic and really are friendly and accommodating. We also felt very safe here too.

    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Isla Canela hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also happy to read you found our hotel to be at a convenient location during your visit to Isla Canela. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Best Regards, Barceló Isla Canela

    Round Indicators
    julie19032019 07/09/2019 Arkadaş kaçamakları

    “Lovely hotel”

    Lovely hotel, beds so comfortable, and superb shower!! Only downfall, mealtimes are very late, breakfast and dinner starting at 8 o'clock. Will only open dining room at 7.30 a.m if going on a trip so when we went to Seville, had only 20 mins to eat breakfast.

    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Regarding your comments about schedules, please be assured that these will be taken into account for the improvement of our services. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this very kind review of our hotel and we look forward to greet you again in the future. Best Regards, Barceló Isla Canela

    DEĞERLENDIRME

    Round Indicators

    • temmuz 11 2019
    • Çift

    Wayne P

    “Barcelo Isla canela june2019”


    Second time that we have stayed in the area but first time at this hotel, after checking in we got a little lost ! finding our room. Room was good size and although it overlooked the children’s play area we didn’t experience any noise. Room was kept clean daily. Choice of food was good although wasn’t very hot some times. Really enjoyed the Moroccan night. A couple of times when we went to dinner there was a manager there who asked how our stay was going etc (which we thought was a nice touch) We went to the beach most days where there was plenty of room rather than try to get a sun bed at the hotel all in all we had a pleasant stay at the Barcelo and will look to return there


    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Isla Canela hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room. Its really important for us that our clients enjoyed our accomodations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Barcelo Isla Canela

    DEĞERLENDIRME

    Round Indicators

    • temmuz 10 2019
    • Liverpool, İngiltere
    • Aile

    loubyabs

    “Still as beautiful ”


    This was our second visit at this hotel we loved last year so much we booked again. The hotel is spotless the staff and entertainment team are so friendly and helpful. Over the road from the most amazing beach . Lots of lovey little stalls and shops just outside the hotel with a supermarket both front and back of hotel. U will never hunt for a sunbed anytime of day u could always just get one. The food is always lovely plenty of choice even though we are fussy eaters there is always something. The hotel has changed the evening meal to 8pm which is making u q up for which I don’t agree with. We have never done this in any hotel we have stayed in. Over all the hotel is gorgeous the entertainment team are 100%better than last year and work really hard! Lesley the TUI rep is so helpful . We can’t wait for next year! Barcelo don’t change we love you!!!💕💕


    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Isla Canela. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Best Regards, Barceló Isla Canela

    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2019
    • Bridgwater, İngiltere
    • Çift

    barny001

    “unhappy customer”


    We booked this hotel because it was advertised as having a indoor heated swimming pool? It was not heated to the correct temperature and was too cold to get in. The room air conditioning was not working properly for the first days before it was fixed. We stayed for ten nights and even though the general manager went with us and a member of pool staff to check the temperature and the chlorine and ph levels the pool was still to cold and was never sorted before we left.the food was cooked and left on plates to go cold which we discussed with the manager.we will not be going back to this hotel not impressed.


    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
    Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We regret hearing that your experience was not as pleasant and relaxing as it should have been due to the temperature of the pool, however please allow me to explain that the water temperature cannot go above 25 degrees as per health and safety reasons to prevent the appearance of bacteria, our guests' safety being of course our main concern at all times. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best Regards, Barceló Isla Canela

    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2019
    • Londra, İngiltere
    • Aile

    2032SH

    “Sun,Sea, Views and silence”


    Short break away out of the busy season. The place is very quiet and best for couples, or young families. Teenagers will struggle. The hotel outdoor food bar is excellent and we only eat there on the last day which was a shame as it was the best food. The buffet is ok especially if you like fish. Choice is not great neither are the outdoor restaurants however food is of a excellent quality even if choice is limited. The beach is one of the most amazing things about this place it really is breath taking. Please don't go to the pirate looking bar at the end of the strip, it looks great however has nothing cocktail wise and she wan't friendly to the younger ones. Pool Table the balls missing, darts no darts available. Most things were out of service. I would go back to this hotel again. The rooms and staff are fantastic and really are friendly and accommodating. We also felt very safe here too.


    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Isla Canela hotel with us and Tripadvisor readers. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also happy to read you found our hotel to be at a convenient location during your visit to Isla Canela. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Best Regards, Barceló Isla Canela

    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2019
    • Arkadaş kaçamakları

    julie19032019

    “Lovely hotel”


    Lovely hotel, beds so comfortable, and superb shower!! Only downfall, mealtimes are very late, breakfast and dinner starting at 8 o'clock. Will only open dining room at 7.30 a.m if going on a trip so when we went to Seville, had only 20 mins to eat breakfast.


    Guest Relations Manager Barcelo_Isla_Canela - Barcelo Isla Canela, bu yorumu yanıtladı
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Regarding your comments about schedules, please be assured that these will be taken into account for the improvement of our services. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this very kind review of our hotel and we look forward to greet you again in the future. Best Regards, Barceló Isla Canela

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