Barceló Jerez Montecastillo & Convention Center  Hotel Barceló Jerez Montecastillo & Convention Center  Superior Room
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Harita ve konum

AV De Montecastillo, Ctra. Jerez - Arcos, Km. 6   11406 Jerez de la Frontera, Cádiz , Andalucía   España  


Places of Interest

15 km La Parra, Jerez

300 m Montecastillo Golf Sahası (Jack Nicklaus tarafından tasarlanmıştır)

26 km Santa María Limanı

Premios y Reconocimientos

Prizes and awards

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Barceló Jerez Montecastillo & Convention Center

4.5/5 Round Indicators
| 262 Görüşler

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54% Complete

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    Round Indicators
    JKLP Glasgow. 10/16/2018 Çift

    “Great Value Golf Resort”

    My wife and I stayed for 4 nights as part of a touring holiday. We stayed in a one bedroom villa which offered space and a large balcony. The living area decor though was dull and the tiles on the floor appeared to be in need of replacement. However if we returned to this resort we would choose again the villa option. The food is buffet style and of a reasonably high standard, although a la Carte is available if required. A nice touch at breakfast is the smoothie blended by a nutritionist to suit your needs. The golf course ranked among my personal favourites in Spain, and the swimming pool and garden sunbathing area I thought were excellent. Worthy of mention is the friendliness of the staff and in particular Lorena.
    Round Indicators
    Fernand M Miami Beach, Florida. 09/24/2018 Arkadaş kaçamakları

    “Never more, even is next to Jerez circuit.”

    First at all we can not sleep as the smell at the hotel was disgusting, really disgusting and strong. THe Rooms you feel are not finished as you see the air conditioned control at the wall not functioning, they made the solution with splits, ridiculous and a lot to say about the management of that situation. The water at the bathroom seems not being cleaned in months, the bottom is brown and the color is disgusting. THey had not functioning restaurants or pools...they send us to the brother hotel 300 meters down hill, ridiculous and is like a joke all the situation. Last but not less important...ants, bugs and other insects are your buddies at the room, really a plague of ants. We were a group of people, racing at the circuit and all the rooms had the same problem. Sorry, better a pension!

    Director General César G - Barcelo Jerez Montecastillo & Convention Center, bu yorumu yanıtladı
     Dear customer, Thank you for sharing a review of Barceló Jerez Montecastillo. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service, please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. We do apologize for the technical problems you encountered, there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. Our Resort, consists of two different buildings. One of them is the Barceló Montecastillo Golf (5 *) and the other one is the Barceló Jerez Montecastillo (4 *). These buildings have a distance between them of only about 200 meters. Both in our own website and in the information provided by the collaborating companies, it is clearly stated that the 4 * building shares the facilities and services with the 5 * building. We apologize for any inconvenience this may have caused during your stay. We sincerely regret reading that you found ants in your room. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology, the presence of insects is unfortunately unavoidable. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely, César Gómez Director General Barceló Montecastillo Resort Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209

    Round Indicators
    Christopher W 09/23/2018 Arkadaş kaçamakları

    “Superb golf trip with aging friends!”

    We are staying at this great hotel/ golf/convention centre and have an all inclusive package. The golf course is quite challenging, with tricky greens but what makes the holiday is the food and the staff. Raphael in the dining room and Francisco in the bar have been brilliant in looking after us and have made the holiday a joy. While we do not want too many people to know about this place we feel that the staff need recognition
    Round Indicators
    lovetotravel239 Boston, Massachusetts. 09/22/2018 Çift

    “Convention Center is gross”

    Previous reviews must’ve been for the premium main hotel vs Convention Center. We’re at the convention center in a ground floor room and it’s barely tolerable, luckily we’re only here one night. There’s an awful septic smell when entering the lobby, and permeates vaguely thruout. The room itself appears as if it was once flooded and sort of redone. The closet smells disgustingly moldy. Walls have chipped paint and are scuffed up, really grubby. Booked the room with some airline rewards points... total disappointment. As mentioned above thank goodness only here one night.

    Director General César G - Barcelo Jerez Montecastillo & Convention Center, bu yorumu yanıtladı
     Dear customer, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Jerez Montecastillo hotel. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion. We regret all the inconveniences during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, César Gómez Director General Barceló Montecastillo Resort Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209

    Round Indicators
    Nicola B 09/19/2018 Çift

    “Golfers paradise!”

    Just returned from a long weekend with my husband as part of a large group. Beautiful spacious room with a lovely view over the golf course. The spa is well worth a visit. The breakfast buffet is superb with plenty of food choices. I've been told the golf course is marvellous - but I don't play so can't confirm this. The only minor criticism is that some of the staff need to smile more.

    DEĞERLENDIRME

    Round Indicators

    • ekim 16 2018
    • Glasgow
    • Çift

    JKLP

    “Great Value Golf Resort”


    My wife and I stayed for 4 nights as part of a touring holiday. We stayed in a one bedroom villa which offered space and a large balcony. The living area decor though was dull and the tiles on the floor appeared to be in need of replacement. However if we returned to this resort we would choose again the villa option. The food is buffet style and of a reasonably high standard, although a la Carte is available if required. A nice touch at breakfast is the smoothie blended by a nutritionist to suit your needs. The golf course ranked among my personal favourites in Spain, and the swimming pool and garden sunbathing area I thought were excellent. Worthy of mention is the friendliness of the staff and in particular Lorena.


    DEĞERLENDIRME

    Round Indicators

    • eylül 24 2018
    • Miami Beach, Florida
    • Arkadaş kaçamakları

    Fernand M

    “Never more, even is next to Jerez circuit.”


    First at all we can not sleep as the smell at the hotel was disgusting, really disgusting and strong. THe Rooms you feel are not finished as you see the air conditioned control at the wall not functioning, they made the solution with splits, ridiculous and a lot to say about the management of that situation. The water at the bathroom seems not being cleaned in months, the bottom is brown and the color is disgusting. THey had not functioning restaurants or pools...they send us to the brother hotel 300 meters down hill, ridiculous and is like a joke all the situation. Last but not less important...ants, bugs and other insects are your buddies at the room, really a plague of ants. We were a group of people, racing at the circuit and all the rooms had the same problem. Sorry, better a pension!


    Director General César G - Barcelo Jerez Montecastillo & Convention Center, bu yorumu yanıtladı
    Dear customer, Thank you for sharing a review of Barceló Jerez Montecastillo. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service, please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. We do apologize for the technical problems you encountered, there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. Our Resort, consists of two different buildings. One of them is the Barceló Montecastillo Golf (5 *) and the other one is the Barceló Jerez Montecastillo (4 *). These buildings have a distance between them of only about 200 meters. Both in our own website and in the information provided by the collaborating companies, it is clearly stated that the 4 * building shares the facilities and services with the 5 * building. We apologize for any inconvenience this may have caused during your stay. We sincerely regret reading that you found ants in your room. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology, the presence of insects is unfortunately unavoidable. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Sincerely, César Gómez Director General Barceló Montecastillo Resort Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209

    DEĞERLENDIRME

    Round Indicators

    • eylül 23 2018
    • Arkadaş kaçamakları

    Christopher W

    “Superb golf trip with aging friends!”


    We are staying at this great hotel/ golf/convention centre and have an all inclusive package. The golf course is quite challenging, with tricky greens but what makes the holiday is the food and the staff. Raphael in the dining room and Francisco in the bar have been brilliant in looking after us and have made the holiday a joy. While we do not want too many people to know about this place we feel that the staff need recognition


    DEĞERLENDIRME

    Round Indicators

    • eylül 22 2018
    • Boston, Massachusetts
    • Çift

    lovetotravel239

    “Convention Center is gross”


    Previous reviews must’ve been for the premium main hotel vs Convention Center. We’re at the convention center in a ground floor room and it’s barely tolerable, luckily we’re only here one night. There’s an awful septic smell when entering the lobby, and permeates vaguely thruout. The room itself appears as if it was once flooded and sort of redone. The closet smells disgustingly moldy. Walls have chipped paint and are scuffed up, really grubby. Booked the room with some airline rewards points... total disappointment. As mentioned above thank goodness only here one night.


    Director General César G - Barcelo Jerez Montecastillo & Convention Center, bu yorumu yanıtladı
    Dear customer, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Jerez Montecastillo hotel. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion. We regret all the inconveniences during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, César Gómez Director General Barceló Montecastillo Resort Carretera Arcos Km 9 (junto al circuito) | 11406 Jerez de la Frontera | Cádiz | España Tel. +34 956 151 200 | Fax. +34 956 151 209

    DEĞERLENDIRME

    Round Indicators

    • eylül 19 2018
    • Çift

    Nicola B

    “Golfers paradise!”


    Just returned from a long weekend with my husband as part of a large group. Beautiful spacious room with a lovely view over the golf course. The spa is well worth a visit. The breakfast buffet is superb with plenty of food choices. I've been told the golf course is marvellous - but I don't play so can't confirm this. The only minor criticism is that some of the staff need to smile more.


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