Barceló Sevilla Renacimiento Hotel Interiors
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Barceló Sevilla Renacimiento

Isla de la Cartuja   41092 Sevilla , Andalucía   España  


Places of Interest

12,2 km Sevilla Havalimanı

500 m Isla Mágica Tematik Parkı

4 km Kongre ve Sergi Sarayı (FIBES)

1,5 km La Cartuja Olimpik Stadyumu

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

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Barceló Sevilla Renacimiento

4.0/5 Round Indicators
| 3108 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

49% Complete

1525

Çok iyi

34% Complete

1066

Normal

11% Complete

349

Kötü

3% Complete

104

Çok kötü

2% Complete

64

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    jodiepearson Londra, İngiltere. 06/14/2018 İş

    “Business Stay & Meeting Hire”

    The hotel is spacious, very clean and there is a good breakfast selection. The staff are very helpful (especially Margaret on Reception - her English is good) and accommodating. The meeting room space was excellent, we had an outdoor garden area to breakout onto and enjoy the sunshine. The hotel is a little bit further out of the city but only 15mins to the Airport. I would recommend this hotel for business.

    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
     Dear Jodie, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Barceló Sevilla Renacimiento was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Breakfast in the hotel is specially made to delight the most demanding palates, and to be able to meet the guests expectations. It has been a pleasure for us to read that we pleased you. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Barceló Sevilla Renacimiento is located in a quiet area of Seville, next to parks, the river, an amusement park, theatres and museums. Getting to the city centre is possible by bike, taxi, car, or walking. It is not necessary to take a taxi, because just next to the hotel a bus stop is located, with connections with the most important districts in Seville, such as Macarena quarter, Nervion Quarter, Alameda de Hércules, Triana or Santa Cruz quarter. The trip by bus, has a cost of 1,80€. In future occasions, we recommend you to contact the concierge in the hotel's hall to get more information about the means of transport. In addition, do not hesitate to look for the information about the hotel's location in this website. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    azzouni2018 Londra, İngiltere. 06/12/2018 Aile

    “Hotel to remember”

    Excellent location, comfortable room and most importantly very nice and helpful staff. It was a weekend stay, and my wife and I enjoyed it very much. I travel a great deal and stay at top hotels, My wife and I saw this hotel as very special in every aspect including reasonable room rates and a breakfast of variety and quality. I am a senior at a known travel concern, and I intend to promote this hotel to our customers.

    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Sevilla Renscimiento hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Once more I thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    mbeltran2018 06/12/2018 Aile

    “Very good service incredible building very good locatieated pool area extremely slippery.”

    Very good service and location. The theme park Isla Magica in just a five minute walk from the hotel which is fantastic. The hotel is located next to the river where rowing regattas take place literally in front of the hotel. You have the option of getting a taxi from the hotel to the centre of Sevilla where all the famous bars are located just ten minutes away. The only problem I had is that the heated pool serounding floor serface is extremely slippery and my son got a concussion as a result of this which is a shame. Even adults have difficulty walking there. If this simple problem where rectified I would go again.

    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
     Dear Guest, In Barceló Sevilla Renacimiento we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We really do apologize for the matter you describe regarding the pool area, and we hope your son got better quickly. Please, in future occasions do not hesitate in contact the guest experience manager to inform about the situation. We checked the floor surface to detect imperfections, and we are improving now the area you mentioned. We are sorry to read that you could not fully enjoy the experience with us, due to the location of the hotel. I would like to inform you, that this aspect is minutely detailed in Tripadvisor. Barceló Sevilla Renacimiento is located in Isla de la Cartuja, a green area next to Guadalquivir river, the best place to practice sports like running, kayaking, canoeing, walking, biking, and very well connected to the city centre by car, taxi, bus, or bike. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Seville. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    ocay268094 Kazablanka, Fas. 05/03/2018 Aile

    “Personel felaket”

    Genelde pozitif bir insanım ancak bu otel in personelinin ayrımcılığı ilgisiz ve kaba tavırları nedeniyle kızgınım Oda temizliği berbattı Odaya sinmiş berbat bir koku vardı Müşterilerine 1 şişe suyu ikram etmeyi bile düşünememelerine şaşırdım Resepsiyon da ve Restaurant ta umursamaz çalışanlar bar Otelin adına ve konumuna yazık

    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
     Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Sevilla Renacimiento hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We have taken good note of your comments and are truly sorry you did not feel attended enough in the reception, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay in Seville and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    165irfant İstanbul, Türkiye. 10/29/2017 İş

    “Oda da su yok”

    Fiyat olarak ortalamanın üzerinde olan bu otelde, kahvaltı salonuna yakın olan blokta ( A2 ) bulunan odalarda sabah kahvaltı salonunun gürültüsü ile uyanabilirsiniz. En şaşırtıcı Odada Ne Mini barda ücretli ne de promosyon ücretsiz su bulunmaması şaşırttı. Aşağıdaki bardan su satın almak zorunda kaldık.

    DEĞERLENDIRME

    Round Indicators

    • haziran 14 2018
    • Londra, İngiltere
    • İş

    jodiepearson

    “Business Stay & Meeting Hire”


    The hotel is spacious, very clean and there is a good breakfast selection. The staff are very helpful (especially Margaret on Reception - her English is good) and accommodating. The meeting room space was excellent, we had an outdoor garden area to breakout onto and enjoy the sunshine. The hotel is a little bit further out of the city but only 15mins to the Airport. I would recommend this hotel for business.


    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
    Dear Jodie, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Barceló Sevilla Renacimiento was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Breakfast in the hotel is specially made to delight the most demanding palates, and to be able to meet the guests expectations. It has been a pleasure for us to read that we pleased you. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Barceló Sevilla Renacimiento is located in a quiet area of Seville, next to parks, the river, an amusement park, theatres and museums. Getting to the city centre is possible by bike, taxi, car, or walking. It is not necessary to take a taxi, because just next to the hotel a bus stop is located, with connections with the most important districts in Seville, such as Macarena quarter, Nervion Quarter, Alameda de Hércules, Triana or Santa Cruz quarter. The trip by bus, has a cost of 1,80€. In future occasions, we recommend you to contact the concierge in the hotel's hall to get more information about the means of transport. In addition, do not hesitate to look for the information about the hotel's location in this website. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2018
    • Londra, İngiltere
    • Aile

    azzouni2018

    “Hotel to remember”


    Excellent location, comfortable room and most importantly very nice and helpful staff. It was a weekend stay, and my wife and I enjoyed it very much. I travel a great deal and stay at top hotels, My wife and I saw this hotel as very special in every aspect including reasonable room rates and a breakfast of variety and quality. I am a senior at a known travel concern, and I intend to promote this hotel to our customers.


    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Sevilla Renscimiento hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Once more I thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Marcos Otero General Manager Barceló Sevilla Renacimiento

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2018
    • Aile

    mbeltran2018

    “Very good service incredible building very good locatieated pool area extremely slippery.”


    Very good service and location. The theme park Isla Magica in just a five minute walk from the hotel which is fantastic. The hotel is located next to the river where rowing regattas take place literally in front of the hotel. You have the option of getting a taxi from the hotel to the centre of Sevilla where all the famous bars are located just ten minutes away. The only problem I had is that the heated pool serounding floor serface is extremely slippery and my son got a concussion as a result of this which is a shame. Even adults have difficulty walking there. If this simple problem where rectified I would go again.


    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
    Dear Guest, In Barceló Sevilla Renacimiento we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We really do apologize for the matter you describe regarding the pool area, and we hope your son got better quickly. Please, in future occasions do not hesitate in contact the guest experience manager to inform about the situation. We checked the floor surface to detect imperfections, and we are improving now the area you mentioned. We are sorry to read that you could not fully enjoy the experience with us, due to the location of the hotel. I would like to inform you, that this aspect is minutely detailed in Tripadvisor. Barceló Sevilla Renacimiento is located in Isla de la Cartuja, a green area next to Guadalquivir river, the best place to practice sports like running, kayaking, canoeing, walking, biking, and very well connected to the city centre by car, taxi, bus, or bike. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Seville. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    DEĞERLENDIRME

    Round Indicators

    • mayıs 3 2018
    • Kazablanka, Fas
    • Aile

    ocay268094

    “Personel felaket”


    Genelde pozitif bir insanım ancak bu otel in personelinin ayrımcılığı ilgisiz ve kaba tavırları nedeniyle kızgınım Oda temizliği berbattı Odaya sinmiş berbat bir koku vardı Müşterilerine 1 şişe suyu ikram etmeyi bile düşünememelerine şaşırdım Resepsiyon da ve Restaurant ta umursamaz çalışanlar bar Otelin adına ve konumuna yazık


    General Manager BarceloRenacimiento - Barcelo Sevilla Renacimiento, bu yorumu yanıtladı
    Dear Guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Sevilla Renacimiento hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Thorough cleaning is an absolute must for Barceló and we follow very strict protocols to guarantee satisfying results regarding hygiene and cleanliness in our hotels, for future occasions we strongly encourage you to contact our réception in the event of finding any area of uncleanliness , this will give us an opportunity to bring your remarks to the attention of our housekeeping management. We have taken good note of your comments and are truly sorry you did not feel attended enough in the reception, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay in Seville and that we will have the opportunity to restore your faith in our company in the near future. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    DEĞERLENDIRME

    Round Indicators

    • ekim 29 2017
    • İstanbul, Türkiye
    • İş

    165irfant

    “Oda da su yok”


    Fiyat olarak ortalamanın üzerinde olan bu otelde, kahvaltı salonuna yakın olan blokta ( A2 ) bulunan odalarda sabah kahvaltı salonunun gürültüsü ile uyanabilirsiniz. En şaşırtıcı Odada Ne Mini barda ücretli ne de promosyon ücretsiz su bulunmaması şaşırttı. Aşağıdaki bardan su satın almak zorunda kaldık.


    Barceló Sevilla Renacimiento Hotel Views

    A luxurious urban hotel on the banks of the Guadalquivir River

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