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Barceló Tambor Beach  Hotel Beach
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Harita ve konum

Playa Tambor, Puntarenas   771-1150 Tambor ,   Costa Rica  


Places of Interest

3,2 km Tambor Havalimanı

32 m Tambor Plajı

1 km Los Delfines Golf Club

18 km Curú Milli Parkı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Tambor

4.0/5 Round Indicators
| 2727 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

48% Complete

1309

Çok iyi

25% Complete

691

Normal

13% Complete

378

Kötü

7% Complete

202

Çok kötü

5% Complete

147

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Jessica Q 04/26/2019 Aile

    “The worst idea ever”

    We stayed for 5 nights. The food was the same for everyday, same breakfast, same lunch and dinner, except they change the place of the food. The dessert area was the worst, no tasty food. The staff was not friendly, not even a gesture of good morning. about the shower, no water, no pressure, it is worst around 6pm, when everyone is showing and preparing for dinner time. The outside of the resort looks great, great maintenance, but the air conditioner and water were not in the plan fo maintenance. No free wifi, neither in the looby or restaurant. The only good food was the Japanese restaurant. The steakhouse was another scam. For sure, this is my first and last time to be at Barcelo Tambor. Barcelo Occidental Tamarindo was better than this, even though the staff has priority with European guest than us, from Guatemala.

    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
     Dear Customer, Thank you for your time in sharing your thoughts on your recent visit to our Barceló Tambor hotel, for us it is essential to have promptly the opinions of those who visit us in order to take immediate corrective actions in the different areas of our services. We greatly regret not having made your stay a satisfactory moment, in addition to not fully covering your expectations. We assume the commitment to carry out the necessary tasks to guarantee an improvement in the different topics to which you mention. We hope you accept our sincere apologies and our commitment to improve can give us the opportunity to serve you again. Atte. Raúl Arranz director Barceló Tambor Hotel

    Round Indicators
    sallymK6654XU Toronto, Kanada. 04/16/2019 Yalnız seyahat

    “Awful”

    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.

    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
     Dear Customer: We deeply regret your dissatisfaction regarding the services offered, for which I request you in the most respectful way to accept our most sincere apologies. We are committed to communicating your opinion to our personnel in charge. And in making decisions in favor of improving our services. We hope it will give us in the future the opportunity to serve you and to renew the expectations of our hotel. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    de_Lerma Lima, Peru. 04/07/2019 Aile

    “Average all included resort”

    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be

    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
     Dear Customer: Thank you for choosing our hotel Barceló Tambor, we also appreciate your detailed comment about our services, we want to assure you that each of your suggestions will be analyzed by the Management to ensure continuous improvement and thus continue to provide memorable stays to our guests. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    miguelking Medellin, Kolombiya. 03/22/2019 Arkadaş kaçamakları

    “Awful food”

    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.

    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
     Dear Customer: Thank you for your time in sending us your comment, we regret that our buffet did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We will proceed to inform our responsible chefs so that we can continuously improve our gastronomic offer. Atte. Raúl Arranz Director Hotel Barceló Tambor

    Round Indicators
    ryanwatton Atlanta, Gürcistan. 03/16/2019 Aile

    “The location was beautiful, the room not so much”

    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.

    Revenue Katia B - Barcelo Tambor, bu yorumu yanıtladı
     Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

    DEĞERLENDIRME

    Round Indicators

    • nisan 26 2019
    • Aile

    Jessica Q

    “The worst idea ever”


    We stayed for 5 nights. The food was the same for everyday, same breakfast, same lunch and dinner, except they change the place of the food. The dessert area was the worst, no tasty food. The staff was not friendly, not even a gesture of good morning. about the shower, no water, no pressure, it is worst around 6pm, when everyone is showing and preparing for dinner time. The outside of the resort looks great, great maintenance, but the air conditioner and water were not in the plan fo maintenance. No free wifi, neither in the looby or restaurant. The only good food was the Japanese restaurant. The steakhouse was another scam. For sure, this is my first and last time to be at Barcelo Tambor. Barcelo Occidental Tamarindo was better than this, even though the staff has priority with European guest than us, from Guatemala.


    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
    Dear Customer, Thank you for your time in sharing your thoughts on your recent visit to our Barceló Tambor hotel, for us it is essential to have promptly the opinions of those who visit us in order to take immediate corrective actions in the different areas of our services. We greatly regret not having made your stay a satisfactory moment, in addition to not fully covering your expectations. We assume the commitment to carry out the necessary tasks to guarantee an improvement in the different topics to which you mention. We hope you accept our sincere apologies and our commitment to improve can give us the opportunity to serve you again. Atte. Raúl Arranz director Barceló Tambor Hotel

    DEĞERLENDIRME

    Round Indicators

    • nisan 16 2019
    • Toronto, Kanada
    • Yalnız seyahat

    sallymK6654XU

    “Awful”


    The food was awful (except for Asian restaurant), the quality of the beverages was very poor. No one spoke english, including tourists. Staff was quite good. Wifi was slow as molasses, and no water to take a shower! - well for 60 seconds it trickled out.


    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
    Dear Customer: We deeply regret your dissatisfaction regarding the services offered, for which I request you in the most respectful way to accept our most sincere apologies. We are committed to communicating your opinion to our personnel in charge. And in making decisions in favor of improving our services. We hope it will give us in the future the opportunity to serve you and to renew the expectations of our hotel. Atte. Raúl Arranz Director Hotel Barceló Tambor

    DEĞERLENDIRME

    Round Indicators

    • nisan 7 2019
    • Lima, Peru
    • Aile

    de_Lerma

    “Average all included resort”


    The resort facilites are in good conditions, although it would benefit from renewal works. Beach is nice, but it is definitely not one of the most beautiful in Costa Rica. Entertainment programme is quite extensive supported by good amenities. Food variety and quality is good. Apart from the main dining area, the complex features a Japanese and steakhouse restaurants which can be only reserved on the same day. It is hard to reserve due to the high demand, we could only try the Japanese restaurant during our four nights stay. Customer service can be greatly improved. We tried to book two excursions and we couldn't take any of them which resulted quite frustrated. Finally is hard to believe that the hotel don't offer free WiFi. The cost is 12usd per day. Customer service can be


    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
    Dear Customer: Thank you for choosing our hotel Barceló Tambor, we also appreciate your detailed comment about our services, we want to assure you that each of your suggestions will be analyzed by the Management to ensure continuous improvement and thus continue to provide memorable stays to our guests. Atte. Raúl Arranz Director Hotel Barceló Tambor

    DEĞERLENDIRME

    Round Indicators

    • mart 22 2019
    • Medellin, Kolombiya
    • Arkadaş kaçamakları

    miguelking

    “Awful food”


    We paid 15 usd for buffet lunch. The food was awful. The only chicken offered was greasy fried chicken. Only seafood was conger eel. Wine tasted like vinegar and only cheap national beer was available. The buildings were rundown as if nothing has been upgraded in 20 years.


    Revenue BTAMBOR - Barcelo Tambor, bu yorumu yanıtladı
    Dear Customer: Thank you for your time in sending us your comment, we regret that our buffet did not meet your expectations, mainly because the quality and diversity of our culinary offerings is one of our strengths. We will proceed to inform our responsible chefs so that we can continuously improve our gastronomic offer. Atte. Raúl Arranz Director Hotel Barceló Tambor

    DEĞERLENDIRME

    Round Indicators

    • mart 16 2019
    • Atlanta, Gürcistan
    • Aile

    ryanwatton

    “The location was beautiful, the room not so much”


    The location, grounds, pool, wildlife are amazing. The room was not good at all. I loved the macaws and iguanas that were plentiful. The pool, staff, and food were good. The room needed a total renovation and the flooring and bathroom had mold. I only had hot water half my stay. Wifi did not work in the room as it should have. Air system was terrible. Other than the room, the stay was great.


    Revenue Katia B - Barcelo Tambor, bu yorumu yanıtladı
    Dear costumer In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Atte. Raúl Arranz Director Hotel Barceló Tambor

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    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

    Tamamlayıcı ve/veya ek hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Maksimum indirim tutarı; bir indirim kodu, özel bir indirim*** (pek çok odayı kapsayan, senior, yerel sakin, Y kuşağı, kalabalık aile için yapılan rezervasyonlarda uygulanan indirimler) ve my Barceló üyeliği dolayısıyla elde edilen indirimin birleştirilmesi mümkün olacak şekilde, fiyat tarifesi üzerinden uygulanmak üzere en fazla %20 olacaktır. 

    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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    Barcelo.com dışında daha iyi bir fiyat bulursanız, o fiyatın aynısını uyguluyoruz.

    Rezervasyonunuz sonrasında Barcelo.com’da daha iyi bir fiyat bulmanız durumunda da düşük fiyatı geçerli sayıyoruz.

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