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Aerial View of Barceló Hotel Punta Cana
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Harita ve konum

Carretera Macao, S/N, Playa Arena Gorda   23301 Punta Cana La Altagracia ,   República Dominicana  


Places of Interest

28,4 km Punta Cana Uluslararası Havalimanı

14,3 km Macao Plajı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Caribe

4.0/5 Round Indicators
| 13262 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

39% Complete

5272

Çok iyi

27% Complete

3693

Normal

15% Complete

2064

Kötü

8% Complete

1175

Çok kötü

7% Complete

1058

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Froniu84 Dublin, İrlanda. 02/22/2020

    “Great place vs price”

    Great service, clean hotel, easy access to all facilities, 24h food and drink bars, enough sun beds at the pool and near the beach. Secured, friendly personnel. English speaking at the front desk and main bars.
    Round Indicators
    dyna47 Madison, Wisconsin. 02/20/2020

    “Ignore the negative nancys.”

    My wife and I just spent 5 days here and had a great time. The grounds and the pools are beautiful and the beach is sublime. The staff was attentive and if you tip a few $$ for housekeeping and the bartenders your experience will be even better. Yes it's true the rooms are a little tired and could use some TLC in the areas such as fit and finish but it didn't distract us from have a great time. For some reason the tequila is pretty much useless as a drink but order rum and I guarantee you will feel that. There are plenty of food options and the main buffet changes daily however I will readily admit that aside from the Ala carte Japanese and Italian restaurants we found most of the food offerings to be a bit on the bland side. The sea bass in the buffet was an exception and it was excellent. Read up on Dominican cooking and you will discover they aren't like typical Caribbean islands and don't use much spice and even shy away from pepper so perhaps that's the reason. Either was we still had a great time. Taxi's into town will run you $40 roundtrip and honestly there is nothing there worth going to. Just hang out at the resort, eat, drink and work on your tan. PS, the swim up bar is a great place to hang out, meet people and just enjoy life.

    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest Thank you very much for sharing this great review of your recent stay at Occidental Caribe we are thrilled that you have enjoyed your stay with us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Álvaro Fontenla Director Occidental Caribe

    Round Indicators
    kellyjean11kk Kansas, Missouri. 02/20/2020

    “DO NOT STAY”

    Terrible! Warning, do not stay unless you want the worst experience of your life! I doubt they will post all my comments but literally everything is terrible! Mold in my bed and all in the room, toilets don't flush, tub floods and does not drain. housekeeping is terrible and it was like i was inconveniencing them to ask for clean towels and new sheets. Food is terrible at all places, the whole place is so outdated and everything is rundown! Dirty dirty dirty!

    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest We are very disappointed to read your experience during your stay in our hotel. whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotel. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. We sincerely lament reading that your stay was not as pleasant as it should have been. Álvaro Fontenla Director Occidental Caribe

    Round Indicators
    VikasGarg9 Dubai, United Arab Emirates. 02/18/2020

    “Room was old and needs renovation. Beach and common facilities are good.”

    Overall its an expensive and overpriced property to stay in. Taxi takes $40 one -way from airport , Wi-fi is not included and is charged at $12 per day. Rooms are very old , noisy and need urgent renovation. The beach and friendly staff is the savior and the only reason I am giving 3 stars and not one.

    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest We are deeply sorry to hear that you will not enjoy your experience at our hotel to the fullest, as we strive every day to make each stay unforgettable. Since we always try to improve, we sincerely appreciate your suggestions on Wi-Fi and renovation. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Álvaro Fontenla Director Occidental Caribe

    Round Indicators
    M L Allenton, WI. 02/18/2020

    “Attractive Property”

    My niece & I enjoyed a get-away from snow to sun & beach. Our room bldg. 10- 3rd floor poolside w/2 beds. While were were near the pool, theatre & lobby, we were not bothered by activity there & enjoyed the light performance from our balcony. Costuming is quite extravagant at the evening performances-a good way to cap off the evening. The room was spacious with safe, water, linen replaced daily by the lovely Roseleita(sp) who knew our names by trip end & hugged us goodbye. The activity staff, Mariposa & group, goes out of their way to encourage participation wherever they are. The beach is active & time share sellers retreat quickly with a "no" & we felt safe to wander the sand & enjoy the surf which was quite strong. We did experience several days of clouds & evening rain 3 nights; my first rip to DM, I don't know if this is an unusual pattern. The food was good, varied & we were able to get into the specialty restaurants 4 nights & enjoyed the food & service. Check out the pool bar when Sonto is there, balancing bottles on his head & doing his happy dance! My tip would be to get your beach towels at 8 AM; took us a few days to figure this out. The young woman in the hut was not friendly & at other times of the day would show us her hand with "15" circled; 15 came & went & still no towels. Other resorts exchange them all day. Overall, this is an attractive property with much offer in relaxation & amenities.

    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest We first would like to thank you for choosing our hotel for your holidays in Dominican Republic and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are very dismayed to read your comments about the service you have received in the area of towels during your stay at our hotel, especially since your comments do not reflect the usual standard of service that we strive to assure our guests. However, you can be sure that your opinion will be shared with our department head to inform you about it and act accordingly. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Álvaro Fontenla Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • şubat 22 2020
    • Dublin, İrlanda

    Froniu84

    “Great place vs price”


    Great service, clean hotel, easy access to all facilities, 24h food and drink bars, enough sun beds at the pool and near the beach. Secured, friendly personnel. English speaking at the front desk and main bars.


    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2020
    • Madison, Wisconsin

    dyna47

    “Ignore the negative nancys.”


    My wife and I just spent 5 days here and had a great time. The grounds and the pools are beautiful and the beach is sublime. The staff was attentive and if you tip a few $$ for housekeeping and the bartenders your experience will be even better. Yes it's true the rooms are a little tired and could use some TLC in the areas such as fit and finish but it didn't distract us from have a great time. For some reason the tequila is pretty much useless as a drink but order rum and I guarantee you will feel that. There are plenty of food options and the main buffet changes daily however I will readily admit that aside from the Ala carte Japanese and Italian restaurants we found most of the food offerings to be a bit on the bland side. The sea bass in the buffet was an exception and it was excellent. Read up on Dominican cooking and you will discover they aren't like typical Caribbean islands and don't use much spice and even shy away from pepper so perhaps that's the reason. Either was we still had a great time. Taxi's into town will run you $40 roundtrip and honestly there is nothing there worth going to. Just hang out at the resort, eat, drink and work on your tan. PS, the swim up bar is a great place to hang out, meet people and just enjoy life.


    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest Thank you very much for sharing this great review of your recent stay at Occidental Caribe we are thrilled that you have enjoyed your stay with us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Álvaro Fontenla Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2020
    • Kansas, Missouri

    kellyjean11kk

    “DO NOT STAY”


    Terrible! Warning, do not stay unless you want the worst experience of your life! I doubt they will post all my comments but literally everything is terrible! Mold in my bed and all in the room, toilets don't flush, tub floods and does not drain. housekeeping is terrible and it was like i was inconveniencing them to ask for clean towels and new sheets. Food is terrible at all places, the whole place is so outdated and everything is rundown! Dirty dirty dirty!


    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest We are very disappointed to read your experience during your stay in our hotel. whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotel. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. We sincerely lament reading that your stay was not as pleasant as it should have been. Álvaro Fontenla Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2020
    • Dubai, United Arab Emirates

    VikasGarg9

    “Room was old and needs renovation. Beach and common facilities are good.”


    Overall its an expensive and overpriced property to stay in. Taxi takes $40 one -way from airport , Wi-fi is not included and is charged at $12 per day. Rooms are very old , noisy and need urgent renovation. The beach and friendly staff is the savior and the only reason I am giving 3 stars and not one.


    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest We are deeply sorry to hear that you will not enjoy your experience at our hotel to the fullest, as we strive every day to make each stay unforgettable. Since we always try to improve, we sincerely appreciate your suggestions on Wi-Fi and renovation. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Álvaro Fontenla Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2020
    • Allenton, WI

    M L

    “Attractive Property”


    My niece & I enjoyed a get-away from snow to sun & beach. Our room bldg. 10- 3rd floor poolside w/2 beds. While were were near the pool, theatre & lobby, we were not bothered by activity there & enjoyed the light performance from our balcony. Costuming is quite extravagant at the evening performances-a good way to cap off the evening. The room was spacious with safe, water, linen replaced daily by the lovely Roseleita(sp) who knew our names by trip end & hugged us goodbye. The activity staff, Mariposa & group, goes out of their way to encourage participation wherever they are. The beach is active & time share sellers retreat quickly with a "no" & we felt safe to wander the sand & enjoy the surf which was quite strong. We did experience several days of clouds & evening rain 3 nights; my first rip to DM, I don't know if this is an unusual pattern. The food was good, varied & we were able to get into the specialty restaurants 4 nights & enjoyed the food & service. Check out the pool bar when Sonto is there, balancing bottles on his head & doing his happy dance! My tip would be to get your beach towels at 8 AM; took us a few days to figure this out. The young woman in the hut was not friendly & at other times of the day would show us her hand with "15" circled; 15 came & went & still no towels. Other resorts exchange them all day. Overall, this is an attractive property with much offer in relaxation & amenities.


    Director General ocaribe - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest We first would like to thank you for choosing our hotel for your holidays in Dominican Republic and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are very dismayed to read your comments about the service you have received in the area of towels during your stay at our hotel, especially since your comments do not reflect the usual standard of service that we strive to assure our guests. However, you can be sure that your opinion will be shared with our department head to inform you about it and act accordingly. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Álvaro Fontenla Director Occidental Caribe

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