Hotel Beach  Occidental Grand Punta Cana Resort
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Occidental Punta Cana

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


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24,2 km Punta Cana Uluslararası Havalimanı

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Occidental Punta Cana

4.0/5 Round Indicators
| 2958 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

48% Complete

1430

Çok iyi

25% Complete

756

Normal

11% Complete

342

Kötü

6% Complete

198

Çok kötü

7% Complete

232

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    missyoost Albany, Gürcistan. 06/13/2018 Arkadaş kaçamakları

    “40th birthday trip June 2018”

    We did the royal level. It's the only way to go. You have your own pool, beach bar with top shelf liquor and private restaurant. Samuel Zaiz, Diego amparo and Daniel peguero were so friendly and professional. They were like family by the end of the trip! We ate all our meals here. The beach was beautiful and sitting under palm trees with the wind blowing was awesome. If you run into Hector on the beach. He is legit. We did 3 excursions . Dune buggies were my favorite.

    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Guest, Friendly greetings from the Royal Level at the Occidental Punta Cana ! Thank you for sharing your feedback. We truly appreciate you rating the quality of our holiday offering so highly. Needless to say we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. We guarantee your next stay will be even better than your last. It was our pleasure to serve you. Kind regards, Luz Salcé Guest Service Manager

    Round Indicators
    Sheena A Aurora, Canada. 06/13/2018 Çift

    “Another amazing birthday trip to Occidental Punta Cana ”

    Just spent another wonderful relaxing week at occidental Punta Cana ,Royal level. I can’t begin to tell you how much we love this gem. From the time you arrive you are treated like royalty. Wisked away in a cart to the private check in,with champagne and absolutely no wait line. After a few minutes you are taken to your room,this year we had 20,107 and it was a wonderful room complete with sitting area, beautiful bathroom with rain shower head and a huge balcony with jacuzzi. The private beach is gorgeous with lots of shades and mature palms, the beach bar is a great place to meet new friends and enjoy some cocktails. The bartenders are fantastic and make some great drinks always laughing and smiling. The Royal restaurant is always top notch, breakfast, lunch and dinner. You dine in a lovely AC restaurant and we once again enjoyed every meal eaten there. The staff are friendly attentive and remember you from year to year. Your wine glass is never empty and they go way beyond to get you whatever you ask for. I enjoyed the breakfast buffet this year and ate outdoors on the patio every day. Fresh juice, fruits, cheeses, pastries, cappuccino just to mention a few choices. We did eat at the Italian restaurant, steak house, and Mexican this year and all 3 were also fantastic. I just love this hotel and can’t wait to spend my birthday here again next year.

    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Sheena, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are thrilled that once again, you were pleased with our service, renovated facilities and entertainment. We would also like to thank you for recognizing the hard work of our team members. Rest assured that I will share your comments with them. We are definitely looking forward to host you on your next visit to the Dominican Republic to continue creating unforgettable memories together. It was our pleasure to serve you. Best regards, Luz Salcé Guest Service Manager

    Round Indicators
    Nelson C 06/12/2018 Aile

    “Nice hotel”

    Overall of the hotel is good there are some bad thing like the staff dont leave you along about signing up for vip or club, the shower was alittle weak. The pool and shows are amazing food was very good. Hotel room was cozy and it comes with 2 sofa.

    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Nelson, Thank you for providing us with feedback regarding your recent stay at the Occidental Punta Cana. Although we are glad that in general you were able to enjoy your stay with us, it is disappointing to know that we were unable to meet your expectations to the fullest. We regret that this may have damaged your perception of our property, but please be sure that we always strive to provide the outstanding service that we are known for. To us, there is nothing more important than our guests' satisfaction, which is why I forwarded your comments to the management for review. We truly hope you reconsider staying with us in the future. We guarantee to, not only meet, but surpass your expectations. It was our pleasure to serve you. Sincerely, Luz Salcé Guest Service Manager

    Round Indicators
    TDominguez78 Hayward, Kaliforniya. 06/12/2018 Çift

    “Punta Cana Our New Fave Place!”

    The hotel was amazing. It was to too big or too small. The layout was easy to find your way around The only thing that we did not like was the pools closed at 7pm and the swim up bar started closing up around 5-6pm. The staff was very friendly. Santos Castillo at the pool bar is super friendly and makes the best mixed drinks. He is very entertaining too! Melvin Pena and Nordy in the lobby bar were awesome as well. They made sure everyone is taken care of. My only complaint about hte bars is they only have one type of beer in the whole resort.

    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear guest, Thank you very much for taking the time to assess your recent visit to Occidental Punta Cana and for choosing us as your vacation destination on this occasion and we trust that many more. We also hope to have the opportunity to receive you again, to not only achieve, but exceed your expectations. We have taken note of your comments about the variety of beer and we will forward them to the corresponding department. It would be an honor to allow us to be your hosts in the near future. It was a sincere pleasure to serve him. Best regards, Luz Salcé Public Relations Manager

    Round Indicators
    Angela M 06/12/2018 Aile

    “Punta Cana Vacation”

    Took a relaxing trip with my Mum earlier this year. The staff are friendly, we enjoyed the nightly entertainment and the hotel is newly renovated. The food at the buffet was good and the a la carte restaurants were really nice. We especially enjoyed the Italian restaurant. I didn't take the kids this trip, but the hotel does have a new kids club and kids pool. It's a good resort for families. The front staff went above and beyond to help us when our airport transportation failed to pick us up for the return journey. Overall, we really enjoyed our vacation. Great value for the money!

    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Angela, Thank you for taking the time to share such positive words and for giving us the opportunity to host you at Occidental Punta Cana. It is a great satisfaction for all the team at the hotel, knowing that we have fulfilled your expectations and that we have your recommendation, thanks to the excellent experience enjoyed. We will definitely forward your opinion to the outstanding staff. We hope you grant us the honor of receiving you again. It was a sincere pleasure to serve him.   Best regards, Luz Salcé Public Relations Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 13 2018
    • Albany, Gürcistan
    • Arkadaş kaçamakları

    missyoost

    “40th birthday trip June 2018”


    We did the royal level. It's the only way to go. You have your own pool, beach bar with top shelf liquor and private restaurant. Samuel Zaiz, Diego amparo and Daniel peguero were so friendly and professional. They were like family by the end of the trip! We ate all our meals here. The beach was beautiful and sitting under palm trees with the wind blowing was awesome. If you run into Hector on the beach. He is legit. We did 3 excursions . Dune buggies were my favorite.


    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Guest, Friendly greetings from the Royal Level at the Occidental Punta Cana ! Thank you for sharing your feedback. We truly appreciate you rating the quality of our holiday offering so highly. Needless to say we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. We guarantee your next stay will be even better than your last. It was our pleasure to serve you. Kind regards, Luz Salcé Guest Service Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 13 2018
    • Aurora, Canada
    • Çift

    Sheena A

    “Another amazing birthday trip to Occidental Punta Cana ”


    Just spent another wonderful relaxing week at occidental Punta Cana ,Royal level. I can’t begin to tell you how much we love this gem. From the time you arrive you are treated like royalty. Wisked away in a cart to the private check in,with champagne and absolutely no wait line. After a few minutes you are taken to your room,this year we had 20,107 and it was a wonderful room complete with sitting area, beautiful bathroom with rain shower head and a huge balcony with jacuzzi. The private beach is gorgeous with lots of shades and mature palms, the beach bar is a great place to meet new friends and enjoy some cocktails. The bartenders are fantastic and make some great drinks always laughing and smiling. The Royal restaurant is always top notch, breakfast, lunch and dinner. You dine in a lovely AC restaurant and we once again enjoyed every meal eaten there. The staff are friendly attentive and remember you from year to year. Your wine glass is never empty and they go way beyond to get you whatever you ask for. I enjoyed the breakfast buffet this year and ate outdoors on the patio every day. Fresh juice, fruits, cheeses, pastries, cappuccino just to mention a few choices. We did eat at the Italian restaurant, steak house, and Mexican this year and all 3 were also fantastic. I just love this hotel and can’t wait to spend my birthday here again next year.


    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Sheena, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are thrilled that once again, you were pleased with our service, renovated facilities and entertainment. We would also like to thank you for recognizing the hard work of our team members. Rest assured that I will share your comments with them. We are definitely looking forward to host you on your next visit to the Dominican Republic to continue creating unforgettable memories together. It was our pleasure to serve you. Best regards, Luz Salcé Guest Service Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2018
    • Aile

    Nelson C

    “Nice hotel”


    Overall of the hotel is good there are some bad thing like the staff dont leave you along about signing up for vip or club, the shower was alittle weak. The pool and shows are amazing food was very good. Hotel room was cozy and it comes with 2 sofa.


    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Nelson, Thank you for providing us with feedback regarding your recent stay at the Occidental Punta Cana. Although we are glad that in general you were able to enjoy your stay with us, it is disappointing to know that we were unable to meet your expectations to the fullest. We regret that this may have damaged your perception of our property, but please be sure that we always strive to provide the outstanding service that we are known for. To us, there is nothing more important than our guests' satisfaction, which is why I forwarded your comments to the management for review. We truly hope you reconsider staying with us in the future. We guarantee to, not only meet, but surpass your expectations. It was our pleasure to serve you. Sincerely, Luz Salcé Guest Service Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2018
    • Hayward, Kaliforniya
    • Çift

    TDominguez78

    “Punta Cana Our New Fave Place!”


    The hotel was amazing. It was to too big or too small. The layout was easy to find your way around The only thing that we did not like was the pools closed at 7pm and the swim up bar started closing up around 5-6pm. The staff was very friendly. Santos Castillo at the pool bar is super friendly and makes the best mixed drinks. He is very entertaining too! Melvin Pena and Nordy in the lobby bar were awesome as well. They made sure everyone is taken care of. My only complaint about hte bars is they only have one type of beer in the whole resort.


    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear guest, Thank you very much for taking the time to assess your recent visit to Occidental Punta Cana and for choosing us as your vacation destination on this occasion and we trust that many more. We also hope to have the opportunity to receive you again, to not only achieve, but exceed your expectations. We have taken note of your comments about the variety of beer and we will forward them to the corresponding department. It would be an honor to allow us to be your hosts in the near future. It was a sincere pleasure to serve him. Best regards, Luz Salcé Public Relations Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2018
    • Aile

    Angela M

    “Punta Cana Vacation”


    Took a relaxing trip with my Mum earlier this year. The staff are friendly, we enjoyed the nightly entertainment and the hotel is newly renovated. The food at the buffet was good and the a la carte restaurants were really nice. We especially enjoyed the Italian restaurant. I didn't take the kids this trip, but the hotel does have a new kids club and kids pool. It's a good resort for families. The front staff went above and beyond to help us when our airport transportation failed to pick us up for the return journey. Overall, we really enjoyed our vacation. Great value for the money!


    Public Relations Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Angela, Thank you for taking the time to share such positive words and for giving us the opportunity to host you at Occidental Punta Cana. It is a great satisfaction for all the team at the hotel, knowing that we have fulfilled your expectations and that we have your recommendation, thanks to the excellent experience enjoyed. We will definitely forward your opinion to the outstanding staff. We hope you grant us the honor of receiving you again. It was a sincere pleasure to serve him.   Best regards, Luz Salcé Public Relations Manager

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