Hotel Beach  Occidental Grand Punta Cana Resort
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Occidental Punta Cana

Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


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Occidental Punta Cana

4.0/5 Round Indicators
| 3058 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

48% Complete

1478

Çok iyi

25% Complete

781

Normal

11% Complete

354

Kötü

6% Complete

206

Çok kötü

7% Complete

239

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Joe K Cincinnati, Ohio. 07/13/2018

    “Quick Getaway with Wife and Daughter”

    Our first time to an all inclusive, check in was fairly easy, (language barrier in effect), but simple and easy. Welcoming staff and most are very friendly, various dinner venues (Long pants are required for men for dinners (along with reservations). Main pool is very large, and has a swim up bar, two whirlpools, and also has three other pools. Complex is easy to navigate, well lit and you feel safe in all areas. Entertainment options include some shows by staff, (Michael Jackson Review, circus show, dancing, etc). Beach activities include snorkeling (not much to see here, excursions available), windsurfing, kayaking, and diving excursions as well. A free scuba lesson (pool based) is offered daily, other lesson fees may apply for other activities. Complex has some small souvenir shops and met our needs for a first time visit. We would stay here again, and thoroughly enjoyed our brief stay here. We will visit again! Security can be seen often, along with grounds and cleaning staff.
    Round Indicators
    April L Evans. 07/13/2018 Aile

    “FABULOUS Service , staff and Beach Location”

    This was our first time in Punta Cana BUT def not our last!!! Hotel is just the right size and everything perfectly stationed. FOOD- Amazing and in my opinion it beats Playa del Carmen hands down(which is where we usually go).... Lots of choices... Love love loved the fast food -pizza, burgers above the rounded staircase just wish they would play music because that is a perfect hangout spot overlooking the pool. Food choices placed close to the pools beach and lobby and not far at all to walk to from any location in the hotel. STAFF- cannot say enough about the staff.... Got way better service here than in Mexico!!! All the staff were friendly and very helpful, not at all stingy with their waters... No probs at all with towel exchange and rooms cleaned perfectly every day!!! Loved that they offer hand sanitizer going into buffet as-well. BEACH- isn't this why we go to tropical destinations?... Easy walk to Beach... was beautiful, always able to find shade under a palm tree. Beach activities were fun but not too loud for those that wanted to just relax...my 18 and 21 yr old joined in and I hung out under the palm tree and read.!!! Also the parasailing was inexpensive and kiddos loved it. GYM- yes we went to the gym while on vacation🤣... And as a Barcelo chain I would be ashamed.. equipment is Old as dirt.. dark and Very Small!!! Def needs an upgrade to the gym and Spa. You can tell the hotel was remolded but they totally forgot the gym/spa.
    Round Indicators
    lreilly2017 New York City, New York. 07/12/2018 Çift

    “New Management is Ruining the Royal Club! 3 of best bartenders demoted!”

    We have all been going to the Royal Club for years and have always looked forward to seeing our favorite people in the Royal Club, they always remember your names and your preferences and felt like family. We were just there in May again and had a fabulous time. Rocio, Carmen and Genesis at the RC Bar made everyday perfect, and now they are relegated to the lobby bar??? Since new management has taken over, everyone is either being fired, demoted or just leaving in disgust! This makes no sense! These people work so hard every single day to make our stay perfect! PLEASE RESTORE THESE GIRLS TO THEIR ORIGINAL POSITIONS!!!! They do not deserve to be treated like this.
    Round Indicators
    chick43235 Columbus, Ohio. 07/12/2018 Çift

    “Always a great vacation”

    This was our 4th visit to the Occidental Punta Cana staying in the Royal Club. We absolutely love it here. The staff in the Royal office is very helpful and always pleasant. We cannot say enough about the staff at the Royal Club restaurant. Samuel and his staff are great and we looked forward to seeing them at mealtime. I can't say enough about the girls who work the beach bar. Rocio, Carmen and Genesis are Fabulous and always take care of us while we are there. We go twice a year and always look forward to seeing our Dominican Family. Our room was kept clean and the fridge was very well stocked. I work while on vacation and no issues with the wifi in the room. The Occidental has the nicest stretch of beach in Bavaro and it is kept very clean. We love the Royal club as it's only 3 buildings and comes with special amenities that you can't get anywhere else at the resort and the service we receive there is top notch. We rarely leave the Royal Club area once we check in. It's got it's own private restaurant, beach area and beach bar. Our evenings are spent relaxing at the beach bar, it's typically quiet at night which we like
    Round Indicators
    sunbound44 Montreal. 07/11/2018 Aile

    “Changes to the Royal Level beach bar staff”

    3 of the best Bartenders Genesis, Carmen and Rocio were either let go or reloacated , this is unacceptable to the Royal Club members. These bartenders knew the Royal Club members by name and were so efficient. Have been going to this hotel several times a year for many years and am very sad by these changes. We looked forward to seeing them each vacation.A hotel is a hotel, but the staff is what makes your vacation special and makes you want to return. Please bring them back, it won't be the same without them!!

    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2018
    • Cincinnati, Ohio

    Joe K

    “Quick Getaway with Wife and Daughter”


    Our first time to an all inclusive, check in was fairly easy, (language barrier in effect), but simple and easy. Welcoming staff and most are very friendly, various dinner venues (Long pants are required for men for dinners (along with reservations). Main pool is very large, and has a swim up bar, two whirlpools, and also has three other pools. Complex is easy to navigate, well lit and you feel safe in all areas. Entertainment options include some shows by staff, (Michael Jackson Review, circus show, dancing, etc). Beach activities include snorkeling (not much to see here, excursions available), windsurfing, kayaking, and diving excursions as well. A free scuba lesson (pool based) is offered daily, other lesson fees may apply for other activities. Complex has some small souvenir shops and met our needs for a first time visit. We would stay here again, and thoroughly enjoyed our brief stay here. We will visit again! Security can be seen often, along with grounds and cleaning staff.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2018
    • Evans
    • Aile

    April L

    “FABULOUS Service , staff and Beach Location”


    This was our first time in Punta Cana BUT def not our last!!! Hotel is just the right size and everything perfectly stationed. FOOD- Amazing and in my opinion it beats Playa del Carmen hands down(which is where we usually go).... Lots of choices... Love love loved the fast food -pizza, burgers above the rounded staircase just wish they would play music because that is a perfect hangout spot overlooking the pool. Food choices placed close to the pools beach and lobby and not far at all to walk to from any location in the hotel. STAFF- cannot say enough about the staff.... Got way better service here than in Mexico!!! All the staff were friendly and very helpful, not at all stingy with their waters... No probs at all with towel exchange and rooms cleaned perfectly every day!!! Loved that they offer hand sanitizer going into buffet as-well. BEACH- isn't this why we go to tropical destinations?... Easy walk to Beach... was beautiful, always able to find shade under a palm tree. Beach activities were fun but not too loud for those that wanted to just relax...my 18 and 21 yr old joined in and I hung out under the palm tree and read.!!! Also the parasailing was inexpensive and kiddos loved it. GYM- yes we went to the gym while on vacation🤣... And as a Barcelo chain I would be ashamed.. equipment is Old as dirt.. dark and Very Small!!! Def needs an upgrade to the gym and Spa. You can tell the hotel was remolded but they totally forgot the gym/spa.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 12 2018
    • New York City, New York
    • Çift

    lreilly2017

    “New Management is Ruining the Royal Club! 3 of best bartenders demoted!”


    We have all been going to the Royal Club for years and have always looked forward to seeing our favorite people in the Royal Club, they always remember your names and your preferences and felt like family. We were just there in May again and had a fabulous time. Rocio, Carmen and Genesis at the RC Bar made everyday perfect, and now they are relegated to the lobby bar??? Since new management has taken over, everyone is either being fired, demoted or just leaving in disgust! This makes no sense! These people work so hard every single day to make our stay perfect! PLEASE RESTORE THESE GIRLS TO THEIR ORIGINAL POSITIONS!!!! They do not deserve to be treated like this.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 12 2018
    • Columbus, Ohio
    • Çift

    chick43235

    “Always a great vacation”


    This was our 4th visit to the Occidental Punta Cana staying in the Royal Club. We absolutely love it here. The staff in the Royal office is very helpful and always pleasant. We cannot say enough about the staff at the Royal Club restaurant. Samuel and his staff are great and we looked forward to seeing them at mealtime. I can't say enough about the girls who work the beach bar. Rocio, Carmen and Genesis are Fabulous and always take care of us while we are there. We go twice a year and always look forward to seeing our Dominican Family. Our room was kept clean and the fridge was very well stocked. I work while on vacation and no issues with the wifi in the room. The Occidental has the nicest stretch of beach in Bavaro and it is kept very clean. We love the Royal club as it's only 3 buildings and comes with special amenities that you can't get anywhere else at the resort and the service we receive there is top notch. We rarely leave the Royal Club area once we check in. It's got it's own private restaurant, beach area and beach bar. Our evenings are spent relaxing at the beach bar, it's typically quiet at night which we like


    DEĞERLENDIRME

    Round Indicators

    • temmuz 11 2018
    • Montreal
    • Aile

    sunbound44

    “Changes to the Royal Level beach bar staff”


    3 of the best Bartenders Genesis, Carmen and Rocio were either let go or reloacated , this is unacceptable to the Royal Club members. These bartenders knew the Royal Club members by name and were so efficient. Have been going to this hotel several times a year for many years and am very sad by these changes. We looked forward to seeing them each vacation.A hotel is a hotel, but the staff is what makes your vacation special and makes you want to return. Please bring them back, it won't be the same without them!!


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