Hotel Beach  Occidental Grand Punta Cana Resort
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Avenida España, S/N. Playa El Cortesito   23301 La Altagracia , Punta Cana   República Dominicana  


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24,2 km Punta Cana Uluslararası Havalimanı

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Occidental Punta Cana

4.0/5 Round Indicators
| 3663 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

46% Complete

1695

Çok iyi

25% Complete

949

Normal

12% Complete

456

Kötü

7% Complete

265

Çok kötü

8% Complete

298

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    as141221 Elmsford, New York. 12/13/2018 Çift

    “Great Vacation Spot”

    Awesome Experience. Much needed Getaway. Def coming back. Get the ocean view. Loved the pool/views/staff and amenties. Food is off the hook. Loved the club and people. Great vacation. Choose this place.
    Round Indicators
    683tracyf San Antonio, Teksas. 12/13/2018 Çift

    “First time in DR will be back!”

    We visited the DR for the first time for our 7th anniversary and it was great. We heard mixed reviews about Occidental but everything was perfect. We would highly recommend getting the Royal Level. You will have your our bar lounge area and separate restaurants. We are in our 40's and their were a lot of people from all ages but more of an older crowd in our early and more laid back(we enjoy both). We did have a hard time finding American football but the bar area up front was very helping and accommodating. EVERYONE was sooo helpful and nice. That is why we are already planning our next trip in a few months. The room was awesome (oceanview 21205) we will always want that room and this hotel. I also enjoyed a great massage and would recommend Nicholas. They also shuttle you next to door to several casinos which we did have luck at the Avalon. We went to the Hard rock also but no luck and 25 dollars each way not including tip. Just went once and that was enough. Beach it great and water was nice and cold. Friendly staff and always willing to help. We did stay in the Royal level area most of the time but did drink up front in the lobby the watch NFL and everyone was great! thank you for a great anniversary

    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear 683tracyf, Thank you for your feedback. We are thrilled to hear that we were able to meet your expectations on your first trip to the Dominican Republic and that our Royal Level staff made your stay even better. I will share your kind words with them. Additionally, if you have any suggestions on how we can become even better please don't hesitate to contact us. We truly hope to have the opportunity to host you again in the future. We guarantee your next stay will far surpass your expectations. It was sincerely our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    Round Indicators
    ninavp2017 Binghamton. 12/12/2018 Arkadaş kaçamakları

    “The best birthday”

    My friend had a birthday and wanted to have it at Punta Cana. After long research and my advice she picked Occidental Punta Cana. It was amazing!!! The hotel has a wonderful location, great beach with foam partys and many pools! Couple years ago whole hotel was renovated, all rooms are amazing! The whole place is extremely clean inside and outside! The food is great, all restaurants all restaurants have a great menu! On my friend's birthday she got a wonderful cake! It was unexpected and a big surprise for her! Thank you Santiago Basto!!! You are the best!!! All employees are professional, friendly and helpful!!! It was wonderful vacation! We will be back!

    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Ninavp2017, Thank you for giving us feedback. We are thrilled to hear that we were able to off you a pleasant holiday experience. We truly hope to have the opportunity to host you again in the future, we guarantee that your next stay will far surpass your expectations. It was sincerely our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    Round Indicators
    957ralphm 12/12/2018 Aile

    “Non response to requests for dinner reservations”

    I've booked a week in the Royal level for Christmas and am trying to make dinner reservations for my family. I've emailed the royal level contact posted to the website twice (puntacana.royallevel@occidentalhotels.com) but got no response. I called the posted number, got transferred to two different numbers and got hung up on. Not a good start so guess I will have to wait until I get on site and hope I can get the Christmas dinner reservations I want. Will post update of my experience when i get there.

    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear 957ralphm, Thank you for contacting us. We sincerely apologize for the difficulties you've experienced thus far in trying to contact us. Please visit the Barcelo website for the direct contact information. We truly hope to hear from you soon. We look forward to hosting you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    Round Indicators
    Betsy B Grand Rapids, Michigan. 12/12/2018 Çift

    “Excellent getaway”

    Awesome experience!! All the staff were extremely nice, entertainment was awesome and the food very good!! Nice pools and the best beach visited in Punta Cana. Overall it was an amazing and unique experience.

    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Betsy B, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are glad that in general we were able to have satisfied your expectations. We are thrilled that you were pleased with our holiday offering. That said, we are constantly refreshing and renewing our services and facilities to ensure that our guest want to return year after year so we guarantee your next visit will be far better than your last. Once again, we thank you for choosing to stay at the Occidental Punta Cana. We look forward to hosting you on your next visit to the Dominican Republic. It was our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    DEĞERLENDIRME

    Round Indicators

    • aralık 13 2018
    • Elmsford, New York
    • Çift

    as141221

    “Great Vacation Spot”


    Awesome Experience. Much needed Getaway. Def coming back. Get the ocean view. Loved the pool/views/staff and amenties. Food is off the hook. Loved the club and people. Great vacation. Choose this place.


    DEĞERLENDIRME

    Round Indicators

    • aralık 13 2018
    • San Antonio, Teksas
    • Çift

    683tracyf

    “First time in DR will be back!”


    We visited the DR for the first time for our 7th anniversary and it was great. We heard mixed reviews about Occidental but everything was perfect. We would highly recommend getting the Royal Level. You will have your our bar lounge area and separate restaurants. We are in our 40's and their were a lot of people from all ages but more of an older crowd in our early and more laid back(we enjoy both). We did have a hard time finding American football but the bar area up front was very helping and accommodating. EVERYONE was sooo helpful and nice. That is why we are already planning our next trip in a few months. The room was awesome (oceanview 21205) we will always want that room and this hotel. I also enjoyed a great massage and would recommend Nicholas. They also shuttle you next to door to several casinos which we did have luck at the Avalon. We went to the Hard rock also but no luck and 25 dollars each way not including tip. Just went once and that was enough. Beach it great and water was nice and cold. Friendly staff and always willing to help. We did stay in the Royal level area most of the time but did drink up front in the lobby the watch NFL and everyone was great! thank you for a great anniversary


    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear 683tracyf, Thank you for your feedback. We are thrilled to hear that we were able to meet your expectations on your first trip to the Dominican Republic and that our Royal Level staff made your stay even better. I will share your kind words with them. Additionally, if you have any suggestions on how we can become even better please don't hesitate to contact us. We truly hope to have the opportunity to host you again in the future. We guarantee your next stay will far surpass your expectations. It was sincerely our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    DEĞERLENDIRME

    Round Indicators

    • aralık 12 2018
    • Binghamton
    • Arkadaş kaçamakları

    ninavp2017

    “The best birthday”


    My friend had a birthday and wanted to have it at Punta Cana. After long research and my advice she picked Occidental Punta Cana. It was amazing!!! The hotel has a wonderful location, great beach with foam partys and many pools! Couple years ago whole hotel was renovated, all rooms are amazing! The whole place is extremely clean inside and outside! The food is great, all restaurants all restaurants have a great menu! On my friend's birthday she got a wonderful cake! It was unexpected and a big surprise for her! Thank you Santiago Basto!!! You are the best!!! All employees are professional, friendly and helpful!!! It was wonderful vacation! We will be back!


    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Ninavp2017, Thank you for giving us feedback. We are thrilled to hear that we were able to off you a pleasant holiday experience. We truly hope to have the opportunity to host you again in the future, we guarantee that your next stay will far surpass your expectations. It was sincerely our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    DEĞERLENDIRME

    Round Indicators

    • aralık 12 2018
    • Aile

    957ralphm

    “Non response to requests for dinner reservations”


    I've booked a week in the Royal level for Christmas and am trying to make dinner reservations for my family. I've emailed the royal level contact posted to the website twice (puntacana.royallevel@occidentalhotels.com) but got no response. I called the posted number, got transferred to two different numbers and got hung up on. Not a good start so guess I will have to wait until I get on site and hope I can get the Christmas dinner reservations I want. Will post update of my experience when i get there.


    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear 957ralphm, Thank you for contacting us. We sincerely apologize for the difficulties you've experienced thus far in trying to contact us. Please visit the Barcelo website for the direct contact information. We truly hope to hear from you soon. We look forward to hosting you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

    DEĞERLENDIRME

    Round Indicators

    • aralık 12 2018
    • Grand Rapids, Michigan
    • Çift

    Betsy B

    “Excellent getaway”


    Awesome experience!! All the staff were extremely nice, entertainment was awesome and the food very good!! Nice pools and the best beach visited in Punta Cana. Overall it was an amazing and unique experience.


    Social Media Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Betsy B, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are glad that in general we were able to have satisfied your expectations. We are thrilled that you were pleased with our holiday offering. That said, we are constantly refreshing and renewing our services and facilities to ensure that our guest want to return year after year so we guarantee your next visit will be far better than your last. Once again, we thank you for choosing to stay at the Occidental Punta Cana. We look forward to hosting you on your next visit to the Dominican Republic. It was our pleasure to serve you. Best regards, Scarlett Acosta Social Media Manager Occidental Punta Cana

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