Occidental at Xcaret Destination

Family entertainment

At the Occidental at Xcaret Destination, the little ones can enjoy all the activities scheduled form them at the Kids Club, where parents can take children aged 4 to 12 every day from 09.00 to 17.00.

Children will also enjoy having fun in the pool, going on a guided tour of the dolphinarium and discovering the secrets of the local flora and fauna. The resort also has an 18-hole miniature golf course, the best opportunity to discover the hidden golfer inside you.

Take a trip to the Mayan ruins of Tulum, Xel Ha or Chichen Itzá, declared a UNESCO World Heritage Site in 1988, undoubtedly the perfect plan for the whole family ($).

Please note: The hotel offers a babysitting service with additional charge.

Come and have fun with the family in the video game room ($) where you will find top video games, Xbox and much more. Opening hours from 15.00 to 23.00 with the entertainment team.

Consult the calendar of events in Spanish here

Consult the calendar of events in English here

Evening Entertainment and Leisure

Lobby

Guests will be delighted by our traditional Mayan Welcome from 19.00 in our Lobby.

Theatre

Enjoy shows with live music in the main theatre every night from 21.00 onwards.

Palenque Disco

As a finishing touch to a perfect holiday, the hotel has a nightclub that ensures a fun-filled evening with international music and drinks included.

This great complement is only for over 18s and smoking is not permitted inside the building.

Opening hours: from 22.30 to 02.00  

Health and Wellness

Experience the highest levels of comfort and pleasure.

Thanks to a spa where even the last detail is taken care of, guests can immerse themselves in a wonderfully relaxing environment and enjoy a hydro massage and sauna session. 

The spa's massage cabins are beautifully decorated with painstaking care to create the perfect atmosphere for relaxation. Here, visitors can enjoy a wide variety of facial and body treatments that are the perfect way to disconnect the mind from everyday life. 

The fitness studio at the resort is equipped with every kind of exercise machine to give the body a full workout, and also offers classes led by professional instructors. At the Occidental at Xcaret Destination, everything is designed with guests' needs in mind.

In addition, the exclusive Royal Level has new Balinese beds just metres from the sea, offering a sublime sensory experience. The turquoise landscape of the sea, with views of Cozumel Island and surrounded by nature envelop guests in a magical experience. Each cabin provides your own private paradise, to simply relax or enjoy a personalised drinks service and private solarium. An oasis of exclusivity and escape in the heart of Riviera Maya.

Sports activities

The Occidental at Xcaret Destination is the perfect place for those who love sports and adventure. 

Guests can take part in many different activities such as archery, table tennis, shuffleboard or aerobics. 

There are also 2 tennis courts and one paddle tennis court. You can play volleyball in the complex and there is a fully equipped fitness studio where you can exercise during your stay. 

The resort has a 5 star PADI diving shop and offers excursions and classes. In addition, guests can obtain a scuba diving certificate and hire equipment.

A wide selection of non-motorised sports activities are available, both on land and in the water.

Not far from Xcaret Park, travellers can enjoy eco-tourism and adventure; they can explore the remains of a Mayan town, spot jaguars, butterflies, tropical birds and other native species in their natural habitat, scuba dive or snorkel in underwater caves and over the beautiful seabed and swim with dolphins. ($)

Please note: The only hotel offering you the Unlimited Xcaret Xperience package ($). Restrictions apply

Royal Level

The Occidental at Xcaret Destination also includes a more luxurious experience with the Royal Level Occidental at Xcaret Destination, a resort within a resort. 

Royal Level guests enjoy access to exclusive amenities and personalised service which will make their holiday a luxury experience. It includes preferential check-in, private lounge, exclusive restaurant, swimming pool area and solarium with waiter service and concierge service to assist you with spa and restaurant bookings.

Royal Level exclusive services: 

· 24-hour room service

· Fully-equipped bathroom with hot tub 

· Superior bedding and pillows 

· Bathrobe and slippers 

· Luxury toiletries 

· Minibar restocked daily 

· Preferential check-in 

· Solarium with waiter service 

· Concierge service

· Private check-in and check-out

À la carte restaurant exclusive to Royal Level guests

Nightly turndown service

· Free Wi-Fi included and access to a computer located in the lobby lounge

Resort Discount

During your stay, receive up to US$500 per room per stay in Resort Discount vouchers. 

Guests will receive the following discounts on the total value of their purchase for the following services:

· Spa

25% off: only applies to Spa services: facial massages and body treatments.  

15% off: only applies to beauty salon and Kids Spa.

· Room upgrade 25% 

· Romantic dinner 20% 

· Late check out 20% 

· Purchase of lobster in a specialty restaurant 20% 

· Laundry service 15% 

· Wine, Cava, Champagne 15% 

PLEASE NOTE: the Resort Discount benefits of the Unlimited Xcaret Xperience package cannot be combined with the hotel's benefits. 

* The value of US$500.00 (Five hundred American dollars 00/100 USCy) is the equivalent value of the discounts provided to guests; these can only be applied to the acquisition of different services and products in the hotel, until the stipulated value is reached. The services and products included are described on www.barcelo.com and in the information about Resort Discounts provided to guests during their stay. The services and products listed are not part of the All Inclusive programme and guests may only deduct the percentage indicated from the total cost of purchasing the corresponding service or product. At the time of purchase of the service or product, guests will be asked to provide their room number and wristband folio number; a discount voucher must also be signed. Guests will not receive any additional deductions at check-out. Resort Discounts cannot be totally or partially exchanged for cash and unused discounts will not be refunded. Resort Discounts cannot be combined with other discounts, offers or promotions. Additional restrictions may apply. The promotion is subject to change without prior notice. Promotion valid until 31 December 2019.

Resort Discounts allowance

All Inclusive

The full All Inclusive programme at the Occidental at Xcaret Destination offers a variety of unique services so that you don't need to worry about anything during your stay. 

All Inclusive service: 

· 3 meals per day, taxes, tips, snacks and drinks 

· 11 restaurants (2 buffet style, 5 specialty (Mexican, Asian fusion, seafood, fine cuts of meat and Italian-Mediterranean cuisine), a daytime and 2 evening snack bars, and an à la carte restaurant exclusively for the Royal Level

· 10 different bars offering national and international drinks including the nightclub

· Five fresh-water swimming pools, one salt-water pool for adults only and one fresh-water pool for children

· Fitness Centre 

· Sports: paddle tennis court, 2 tennis courts, shuffleboard, miniature golf and archery 

· Kids' club with supervised activities 

· Day and night-time entertainment 

· National drinks (soft drinks, house wine, beer, spirits, cocktails and hot drinks)

· Lounge chairs (hammocks) and towels at the swimming pool and on the beach

· Safe in the room

· Access to all of the hotel’s facilities

· Taxes and tipping

· Non-motorised water sports

Optional services ($): 

· Spa, beauty, massage and treatment salon 

· Golf course 

· Babysitting and laundry service 

· Telephone calls 

· Motorbike and car hire 

· Excursions to Tulum, Xel Ha and Chichen Itzá 

· Business rooms and convention centre 

· Medical care (24hrs) 

· Excursions

· Internet and communications

· Medical services

· Any item from the shops

· Any service from an external supplier

· 18 hole golf course

· Convention centre

· Any service not listed in the Barceló All Inclusive programme

*Services included for Royal Level are exclusive for Royal Level guests

Optional programmes ($): 

· Wedding and honeymoon programmes 

· Diving (includes certificate and equipment hire)

· Unlimited Xcaret Xperience: This package offers guests unlimited access to the Xcaret eco-archaeological park every day of their stay.

From 1 July 2018 guests must pay the Ecotax (Law of Environmental Cleanliness) of $20 MXN per room/per night. 

Cuisine

Bars and restaurants 

The Occidental at Xcaret Destination is an all inclusive hotel with drinks and meal service 24 hours a day, meaning that guests will always find somewhere to have something to eat and drink.

This resort boasts 11 restaurants, including 5 with à la carte dinners and 2 international buffets. It provides an array of culinary delights to satisfy the most discerning palates. 

The hotel also features 10 bars, including the club, where guests can enjoy a rich and varied cocktail menu and exotic drinks. 

Le Buffet 

International Buffet for breakfast, lunch and dinner. 

Opening hours:

Breakfast: from 7.00 to 11.30 

Lunch: from 12.30 to 16.00 

Dinner: 18.00 to 22.00 

Sonora Grill 

The perfect choice for dinner at an à la carte steakhouse and grill. Dress code: long trousers, shirt and closed shoes for men. 

Opening hours: 

Dinner: 18.00 to 22.00 

Los Olivos 

Dining at this à la carte restaurant with Mediterranean and Italian cuisine is a real pleasure. 

Dress code: long trousers, shirt and closed shoes for men. 

Opening hours: 

Dinner: 18.00 to 22.00 

La Hacienda 

À la carte restaurant serving authentic Mexican food. 

Dress code: long trousers, shirt and closed shoes for men. 

Opening hours: 

Dinner: 18.00 to 22.00 

D'Oriental 

À la carte restaurant offering Asian specialities and sushi for dinner. 

Dress code: long trousers, shirt and closed shoes for men. 

Opening hours: 

Dinner: 18.00 to 22.00 

El Pescador 

À la carte restaurant serving exquisite fish dishes. 

Dress code: long trousers, shirt and closed shoes for men. 

Opening hours: 

Dinner: 18.00 to 22.00 

La Piazza 

Authentic wood-fired pizza oven. 

Opening hours: from 18.00 to 6.00 

Paco's Tacos 

Traditional Mexican informal cuisine. 

Opening hours: Dinner: from 18.00 to 2.00 

The Beach Club 

International buffet right on the beachfront for breakfast and lunch. 

Opening hours:

Breakfast: 7.00 to 11.00

Lunch: 12.00 to 16.00

El Lago Snackbar

Fast food. 

Opening hours: 11.30 to 18.00

Royal Level

Exclusive restaurant with à la carte service and a gourmet menu. 

Breakfast: 7.00 to 11.00 Lunch: 12.00 to 17.00 Dinner: 18.00 to 22.00 Room service: 07.00 to 22.30

Swim-up Bar 

Opening hours: from 10.00 to 19.00 

Cangrejos Pool Bar 

Opening hours: from 10.00 to 18.00 

Flamencos Pool Bar 

Opening hours: from 10.00 to 18.00 

Caleta Bar

Opening hours: from 10.00 to 18.00 

Lobby Bar 

Lobby bar serving cocktails in a relaxed, outdoor environment. 

Opening hours: from 10.00 to noon 

Terrace bar 

Opening hours: 18.00 - 2.00 

La Bodeguita Bar (theatre) 

Opening hours: 18.00 - 23.00 

El lago Bar 

Opening hours: 10.00 - 18.00

Sports Bar 

Sports bar with a relaxed atmosphere where you can enjoy a snack or drink. 

Opening hours: from 18.00 to 1.00 

Palenque – Nightclub 

Opening hours: from 10.30 to 2.00

Please note: long trousers must be worn in all our speciality restaurants. Hot pants, shorts, flip-flops and sleeveless T-shirts are not permitted. 

Our bars and restaurants serve local and international drinks. If you would like any particular brand, it may be available at an extra cost.

No minimum stay or prior booking required (subject to availability). Smoke-free areas. 

Sustainability policy

Knowing the great importance that education and the fostering of sustainable development have, our Occidental at Xcaret Destination hotel has the commitment to promoting a lifestyle in its community based on caring for the environment, and on the conservation and spreading of the Mayan culture as a way to identify ourselves with the communities and the area which we are in. 

Our hotel has 765 rooms all under the all inclusive plan. It is situated in a unique natural setting, close to world-famous archaeological sites such as Chichen Itzá, one of the 7 Wonders of the World, just a few steps from the Xcaret Park which you can access from our main lobby area and just 10 minutes from Playa del Carmen. 

The hotel is designed to satisfy all kinds of guests, from families with children, to adults and couples who can enjoy an extensive range of activities during the day as well as evening entertainment. There are different areas to suit all your needs, from the tranquil pool, the adult pool, and the daily activities pool, to the kid’s club, the Royal Level, boardrooms and a convention centre with a 1,600 person capacity, among others. 

The Occidental at Xcaret Destination is committed to complying with national and international regulations and current legislation in terms of the environment, and making an effort to apply the best worldwide practices. 

We will develop schemes for the reduction of waste, resource conservation, habitat and species protection – all helping to protect our planet. We will also give priority to the hiring of local staff, and whenever possible we will source products and services locally in order to promote fair trade. Step by step and in a consistent manner, we will do our bit to prevent the progressive deterioration of our planet. 

The phrase which inspires us to continue on this journey is “Whatever you do counts”, thus committing ourselves to do it in our job and in our daily lives.

Excursions

Discover the best spots of the island and enjoy your holiday in the Riviera Maya!

Vacaciones Barceló belongs to the Barceló Group and is the Official Agent for Barceló Hotels & Resorts. They currently have offices in the Dominican Republic, Mexico, Costa Rica and Argentina.

Vacaciones Barceló offers the following services that can be requested when booking your hotel at barcelo.com and paid for directly at the destination:

PDF link

Telephone: 00 52 01 984 875 15 04 

Email: operacionesrm@vacacionesbarcelo.com.mx

Transfers

Book the transfer service you require, directly at Barcelo.com.

You don't need to worry about anything, you just need to arrive at this paradise and we will take care of the rest. For this purpose, we can offer you different transfer service options during Step 3 of the booking process, after you have selected your room type.

We offer transfers from and/or to:

· Cancun International Airport (CUN): US$29.50 (Bus for one to 7 passengers, price per journey)

· Cancun International Airport (CUN): US$96 (Private Service, one to 7 passengers, price per journey).

For questions related to the transfer please write to: operacionesrm@vacacionesbarcelo.com.mx

The service is provided by Vacaciones Barceló.

Additional charge of US$19 with an 8th passenger and maximum of 10.

To arrange your private transfer service, please send all your flight information (arrival, departure or both) 72 hours before your arrival at the hotel to operacionesrm@vacacionesbarcelo.com.mx as without this information the service cannot be guaranteed.

The regular rate applies to children over the age of 2.