Hotel Beach Views  Occidental Grand Xcaret Resort
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Royal Level at Occidental at Xcaret Destination

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo ,   México  


Places of Interest

63,2 km  Cancun Uluslararası Havalimanı

5 dakika Carmen Plajı

58 km Tulum

41 km Xel há

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

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Royal Level at Occidental at Xcaret Destination

4.0/5 Round Indicators
| 14504 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

45% Complete

6615

Çok iyi

31% Complete

4603

Normal

12% Complete

1803

Kötü

5% Complete

835

Çok kötü

4% Complete

648

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Tom S 05/24/2018 Aile

    “What a trip!”

    Just got back from trip of a lifetime with my wife, three adult kids and their spouses. We enjoyed every day at the resort. We have never been at an all inclusive resort before and did our best to experience everything we could. The restaurants, the beach, the spa, the pools and the excursions! Everyone at the resort was more then accommodating. The nicest people I have ever met. The entire family related stories of how well they were treated. We would go back again tomorrow if we could!!
    Round Indicators
    germericanja Grand Prairie. 05/24/2018 Aile

    “We came back to awesomeness.”

    We enjoyed our honeymoon here in October of 2016 at a recommendation from my sister-in-law. Our 5 day stay was very pleasant and very memorable. This year we returned with our sister-in-law and stayed for 9 days. We enjoyed it so much the first time, we knew we wanted to stay longer. Our first destination to eat was Paco's Tacos and our awesome waiter Rigoberto Perez. I am sure he did not remember us from over a year ago, but we sure remembered him. The minute he sees you, he is focused on your comfort and your wishes with a great smile and fun attitude. Our glasses were never empty, and we never had to wait long for anything. He remembered us the next time and knew our preferences. What a great team member to have!! Eating breakfast at the beach buffet was our next thing we looked forward to. This time we met Marbella Gomez, our very attentive waitress. She greeted us every day with a big smile, remembered what we liked to drink in the morning, and made sure we had a bottle of water to take with us for our morning excursions. Spending time at the pool, you can swim up to the bar and get a drink, or you can give a shout to Lucy, and she will have a drink to you in no time. She won't ask twice what you want, and brings it to you the next day as soon as you have made it to the pool. Super attentive and on the go, making sure all at the pool are taken care of. All in all, the staff is super attentive, remembers you, and makes sure you are content at all times. These people work super hard, and it shows that they love their job. The resort is always clean, the landscaping is taken care of non-stop, the wildlife is cool to watch (monkeys, deer, iguanas, and many more), and you can truly relax. We stayed 9 days and never left the resort. We had unlimited access to the XCaret Park next door, which I highly recommend. We visited it 3 days and still did not get to see everything. I know we will be back to experience and see the rest. Can't wait.....
    Round Indicators
    kdv423 05/24/2018 Arkadaş kaçamakları

    “Graduation Party”

    Loved this place. Fun had by all!! One bad day due to the weather, lots of paths flooded, but overall, good food, good pools, good entertainment and lots of good booze. Will come back again with family and friends
    Round Indicators
    Dale M Columbia, Güney Carolina. 05/24/2018 Aile

    “Great Service at the Occidental at Xcaret !”

    My wife and I stayed at this resort 2 years ago and liked it enough to go back. This time we took our 2 daughters and a friend as well. Stayed 10 days. The resort is very beautiful ! Lush gardens/jungle atmosphere surrounding all of the Guest Rooms. We were greeted by monkeys every morning ! Tropical birds, iguanas, lemurs, etc. every day. There is a noticeable difference here over some of the other All Inclusives we have tried. These employees all have great attitudes and go out of their way to make you feel welcome. From the restaurants, to the Bars, to the grounds crews, they all had a smile on their face and would go out of their way to assist in any way they could. Delphino made dinners Great at the El Pescador restaurant !
    Round Indicators
    eltontoborracho Saint Louis, Missouri. 05/24/2018 Aile

    “Large, Well Kept Resort”

    I've been to a couple of all inclusive resorts, but not one like Occidental. It was right next to Xcaret park (They even had a special for all week access there!) so monkeys and other animals were frequent visitors in the mornings and night. At first, it seemed that the buildings and attractions were spaced out far (there is a shuttle, but it has to make the rounds), but the resort was easy to walk around if you took the chance. The room was large and roomy, which Julia took excellent care. The specialty restaurants were really good, with the steakhouse being our favorite. The shows were especially great- amazing energy, costumes, and vocals. My favorite shuttle spot was by the beach with Estefani. She always inquired about our trip and made great conversation. Maria was an excellent activity coordinator and I had to take multiple tequila shots while playing volleyball. My only concern was that the beach was small, which I saw from the pictures, but had an unsavory smell. We spent a lot a time at the swim up bar and the natural pool (adult only!), so it wasn't horrible to not have the beach, but there's something about having your feet in the sand without a lingering smell. Sources say it was from a storm, and I hope they have time to fix the sewage-y smell for the future. Overall, an excellent stay, especially for the price!

    DEĞERLENDIRME

    Round Indicators

    • mayıs 24 2018
    • Aile

    Tom S

    “What a trip!”


    Just got back from trip of a lifetime with my wife, three adult kids and their spouses. We enjoyed every day at the resort. We have never been at an all inclusive resort before and did our best to experience everything we could. The restaurants, the beach, the spa, the pools and the excursions! Everyone at the resort was more then accommodating. The nicest people I have ever met. The entire family related stories of how well they were treated. We would go back again tomorrow if we could!!


    DEĞERLENDIRME

    Round Indicators

    • mayıs 24 2018
    • Grand Prairie
    • Aile

    germericanja

    “We came back to awesomeness.”


    We enjoyed our honeymoon here in October of 2016 at a recommendation from my sister-in-law. Our 5 day stay was very pleasant and very memorable. This year we returned with our sister-in-law and stayed for 9 days. We enjoyed it so much the first time, we knew we wanted to stay longer. Our first destination to eat was Paco's Tacos and our awesome waiter Rigoberto Perez. I am sure he did not remember us from over a year ago, but we sure remembered him. The minute he sees you, he is focused on your comfort and your wishes with a great smile and fun attitude. Our glasses were never empty, and we never had to wait long for anything. He remembered us the next time and knew our preferences. What a great team member to have!! Eating breakfast at the beach buffet was our next thing we looked forward to. This time we met Marbella Gomez, our very attentive waitress. She greeted us every day with a big smile, remembered what we liked to drink in the morning, and made sure we had a bottle of water to take with us for our morning excursions. Spending time at the pool, you can swim up to the bar and get a drink, or you can give a shout to Lucy, and she will have a drink to you in no time. She won't ask twice what you want, and brings it to you the next day as soon as you have made it to the pool. Super attentive and on the go, making sure all at the pool are taken care of. All in all, the staff is super attentive, remembers you, and makes sure you are content at all times. These people work super hard, and it shows that they love their job. The resort is always clean, the landscaping is taken care of non-stop, the wildlife is cool to watch (monkeys, deer, iguanas, and many more), and you can truly relax. We stayed 9 days and never left the resort. We had unlimited access to the XCaret Park next door, which I highly recommend. We visited it 3 days and still did not get to see everything. I know we will be back to experience and see the rest. Can't wait.....


    DEĞERLENDIRME

    Round Indicators

    • mayıs 24 2018
    • Arkadaş kaçamakları

    kdv423

    “Graduation Party”


    Loved this place. Fun had by all!! One bad day due to the weather, lots of paths flooded, but overall, good food, good pools, good entertainment and lots of good booze. Will come back again with family and friends


    DEĞERLENDIRME

    Round Indicators

    • mayıs 24 2018
    • Columbia, Güney Carolina
    • Aile

    Dale M

    “Great Service at the Occidental at Xcaret !”


    My wife and I stayed at this resort 2 years ago and liked it enough to go back. This time we took our 2 daughters and a friend as well. Stayed 10 days. The resort is very beautiful ! Lush gardens/jungle atmosphere surrounding all of the Guest Rooms. We were greeted by monkeys every morning ! Tropical birds, iguanas, lemurs, etc. every day. There is a noticeable difference here over some of the other All Inclusives we have tried. These employees all have great attitudes and go out of their way to make you feel welcome. From the restaurants, to the Bars, to the grounds crews, they all had a smile on their face and would go out of their way to assist in any way they could. Delphino made dinners Great at the El Pescador restaurant !


    DEĞERLENDIRME

    Round Indicators

    • mayıs 24 2018
    • Saint Louis, Missouri
    • Aile

    eltontoborracho

    “Large, Well Kept Resort”


    I've been to a couple of all inclusive resorts, but not one like Occidental. It was right next to Xcaret park (They even had a special for all week access there!) so monkeys and other animals were frequent visitors in the mornings and night. At first, it seemed that the buildings and attractions were spaced out far (there is a shuttle, but it has to make the rounds), but the resort was easy to walk around if you took the chance. The room was large and roomy, which Julia took excellent care. The specialty restaurants were really good, with the steakhouse being our favorite. The shows were especially great- amazing energy, costumes, and vocals. My favorite shuttle spot was by the beach with Estefani. She always inquired about our trip and made great conversation. Maria was an excellent activity coordinator and I had to take multiple tequila shots while playing volleyball. My only concern was that the beach was small, which I saw from the pictures, but had an unsavory smell. We spent a lot a time at the swim up bar and the natural pool (adult only!), so it wasn't horrible to not have the beach, but there's something about having your feet in the sand without a lingering smell. Sources say it was from a storm, and I hope they have time to fix the sewage-y smell for the future. Overall, an excellent stay, especially for the price!