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Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38580 Hotel which is a balcony facing the sea with the best views of La Gomera and Los Gigantes cliffs. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38580 4 out of 5 based on 4788 ratings. 4788 user reviews.
Barceló Santiago reviewed by Gill T on . Fantastic hotel Third time to this hotel, last year we only stayed a week and wish we had booked longer, this year we stayed 11 nights & were we glad? It is a great hotel with amazing views, asked for 5th floor room... Rating: 5
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43,4 km Tenerife Sur airport

200 m Beach of Puerto Santiago

9 km Golf course Abama

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Santiago

4.0/5 Round Indicators
| 4790 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

40% Complete

1951

Çok iyi

37% Complete

1816

Normal

14% Complete

673

Kötü

4% Complete

225

Çok kötü

2% Complete

125

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    myleaf Seaham, İngiltere. 02/23/2017 Çiftler

    “A Brilliant Holiday”

    We stayed at this hotel from the 7th to 17th February, due to some of the comments on trip advisor we were a bit anxious when we were travelling to this hotel, This was totally unfounded. What a brilliant hotel set it a fabulous location on the sea front and near to shops restaurants and bars. The reception staff were very friendly and efficient and we were quickly dealt with and allocated a great room with direct views of the Atlantic, the room was immaculate and comfortable, it did need updating but this did not affect our holiday in any way. The hotel was full during our stay but as it is a fairly large hotel with plenty of sun loungers and big pools it never seemed crowded. There is a good gym with a good range of equipment which is free to use and a great spa that is chargeable but well worth the money. Considering the number of guests the food in the buffet restaurant is amazing plenty of choice, always hot and varied and quickly refilled when running low. we loved the food and the staff are a asset to this hotel they are so friendly helpful and work so hard clearing tables and resetting them quickly for the next guests. The restaurant manager is extremely good and runs this area and his staff fantastic. We cannot praise this hotel enough and will definitely recommend this hotel to friends and family and cannot wait to return. Thank you Barcelo for making our holiday in Tenerife a wonderful vacation. Stayed 7th February for 10 brilliant nights chistine and ray wilson
    Round Indicators
    Gill T Bury, İngiltere. 02/21/2017 Çiftler

    “Fantastic hotel”

    Third time to this hotel, last year we only stayed a week and wish we had booked longer, this year we stayed 11 nights & were we glad? It is a great hotel with amazing views, asked for 5th floor room and got it. No negatives at all, and even the sun shone for us. We will be back

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Gill, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are very pleased to read that you did like the room we accommodated you in. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago. It would be nice to see you here again. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    Malene M Kopenhag, Danimarka. 02/21/2017 Aile

    “Great views and comfortable stay.”

    A very nice hotel with clean areas and a good food selection for both breakfast and dinner. Amazing views right by the ocean and in walking distance to shops and restaurants. The wifi worked well. We were staying for Valentines and the staff really did a lot of work to make it special.

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Malene, First of all, we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. The passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. We also thank you for pointing out the quality of our internet service as we are fully aware that it is a must in any hospitality in this day and age. Last but not least, we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. We hugely appreciate your sincere words about our location and valentine's day. It is a great pleasure to know that you have enjoyed your stay with us. All our team hopes to get an opportunity to welcome you here again soon! Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    sonia m 02/21/2017 Aile

    “Good Hotel - but not for the less mobile!”

    We were disappointed with the rooms - cheap furniture had wood peeling or broken off and we had broken floor tiles covered with a pull out bed. Paint on the walls had been 'patched' poorly with colours not matching exactly. Bathrooms were spacious but dated. Our room was not in the main block but off to the side down numerous steps - not good for my less mobile father. There were lifts but quite some walk from our rooms. It is quite a large hotel and was pretty busy just before Christmas. On arrival we were again disappointed the kids club was very part time due it being off peak - this only lasted a few days until lots of other children arrived for the holiday. Food was good with lots of choice. Limited number of large tables for our party of 6 - and often found small groups using the large tables which was annoying. The animation team were excellent and worked really hard. My kids were upset to leave they had such a great time. The children's pool was cold - the others far too cold and were unused by any guests during our week stay. Kids get sent out of the only usable pool for aerobics, water cycling, polo etc which was really irritating as the kids got cold and grumpy being chucked out. I am sure in warmer weather this isn't an issue. Overall we wouldn't pay as much as we did as the rooms, pools etc were not to a 4 star standard. If it came up cheap I would consider it - for the kids club if nothing else! For a day out I recommend the trip on th Flipper Uno - a pirate style cruise. We saw so many whales and dolphins - I am a keen scuba diver and I have never seen this many, or so many different types in one trip before. Crew were amazing - even got us to swim in the sea in December. Trip only cost about £50 for 3 adults and two kids and included food and drinks. I can't recommend them enough.

    Assistant General Manager santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Guest, Firstly we thank you for making our Barceló Santiago your choice hotel for your visit to Tenerife, although we regret that we fell a little short of your expectations this time around. We have read your comments about the room and we regret that it did not fulfil your expectation, we consider all your comments and I inform that we are going to work in order to improve which you have reported. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Antonio Maroto Assistant General Manager

    Round Indicators
    camelman scotland. 02/20/2017 Aile

    “A very good weeks stay.”

    Stayed here in mid Febuary and left very happy with our experience. Having check out TA before I booked ,I knew the hotel was good , but might we have issues with having a "Tired Room". Thus we booked a superior and ended up on the sixth floor (Room 626 ), in an excellent location within the hotel. The rooms was perhaps not what I would class as superior as the furniture was slightly aged and there was a few minor defects , but nothing that warranted complaining about. The Hotel is in an excellent location and views you never get bored of. Los Gigantes is in a quite location on the Island and away from the crowds. The staff were friendly and attentive and the hotel was always clean. The buffet/dining area also has amazing aspects. I did start getting slightly bored of the food section after a week, and a bit more various or even themes might have been good. In saying this my wife thought the fresh fruit and veg selection was great. I would not hesitate in recommending The Barcelo Santiago and would have given it five stars if the room quality had been slightly better along with a bit more variation in food choice over the week.

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We are very happy for the fantastic score that you have given us and we also would like to thank you for the kind remarks you wrote in your opinion about all our staff. Our aim is to provide the best attention to our guest and it’s a pleasure to know that we have achieved. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are happy to know that you fell in love the amazing views that this wonderful location offers and we look forward to welcoming you back soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2017
    • Seaham, İngiltere
    • Çiftler

    myleaf

    “A Brilliant Holiday”


    We stayed at this hotel from the 7th to 17th February, due to some of the comments on trip advisor we were a bit anxious when we were travelling to this hotel, This was totally unfounded. What a brilliant hotel set it a fabulous location on the sea front and near to shops restaurants and bars. The reception staff were very friendly and efficient and we were quickly dealt with and allocated a great room with direct views of the Atlantic, the room was immaculate and comfortable, it did need updating but this did not affect our holiday in any way. The hotel was full during our stay but as it is a fairly large hotel with plenty of sun loungers and big pools it never seemed crowded. There is a good gym with a good range of equipment which is free to use and a great spa that is chargeable but well worth the money. Considering the number of guests the food in the buffet restaurant is amazing plenty of choice, always hot and varied and quickly refilled when running low. we loved the food and the staff are a asset to this hotel they are so friendly helpful and work so hard clearing tables and resetting them quickly for the next guests. The restaurant manager is extremely good and runs this area and his staff fantastic. We cannot praise this hotel enough and will definitely recommend this hotel to friends and family and cannot wait to return. Thank you Barcelo for making our holiday in Tenerife a wonderful vacation. Stayed 7th February for 10 brilliant nights chistine and ray wilson


    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Bury, İngiltere
    • Çiftler

    Gill T

    “Fantastic hotel”


    Third time to this hotel, last year we only stayed a week and wish we had booked longer, this year we stayed 11 nights & were we glad? It is a great hotel with amazing views, asked for 5th floor room and got it. No negatives at all, and even the sun shone for us. We will be back


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Gill, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are very pleased to read that you did like the room we accommodated you in. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago. It would be nice to see you here again. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Kopenhag, Danimarka
    • Aile

    Malene M

    “Great views and comfortable stay.”


    A very nice hotel with clean areas and a good food selection for both breakfast and dinner. Amazing views right by the ocean and in walking distance to shops and restaurants. The wifi worked well. We were staying for Valentines and the staff really did a lot of work to make it special.


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Malene, First of all, we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. The passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. We also thank you for pointing out the quality of our internet service as we are fully aware that it is a must in any hospitality in this day and age. Last but not least, we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. We hugely appreciate your sincere words about our location and valentine's day. It is a great pleasure to know that you have enjoyed your stay with us. All our team hopes to get an opportunity to welcome you here again soon! Best regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Aile

    sonia m

    “Good Hotel - but not for the less mobile!”


    We were disappointed with the rooms - cheap furniture had wood peeling or broken off and we had broken floor tiles covered with a pull out bed. Paint on the walls had been 'patched' poorly with colours not matching exactly. Bathrooms were spacious but dated. Our room was not in the main block but off to the side down numerous steps - not good for my less mobile father. There were lifts but quite some walk from our rooms. It is quite a large hotel and was pretty busy just before Christmas. On arrival we were again disappointed the kids club was very part time due it being off peak - this only lasted a few days until lots of other children arrived for the holiday. Food was good with lots of choice. Limited number of large tables for our party of 6 - and often found small groups using the large tables which was annoying. The animation team were excellent and worked really hard. My kids were upset to leave they had such a great time. The children's pool was cold - the others far too cold and were unused by any guests during our week stay. Kids get sent out of the only usable pool for aerobics, water cycling, polo etc which was really irritating as the kids got cold and grumpy being chucked out. I am sure in warmer weather this isn't an issue. Overall we wouldn't pay as much as we did as the rooms, pools etc were not to a 4 star standard. If it came up cheap I would consider it - for the kids club if nothing else! For a day out I recommend the trip on th Flipper Uno - a pirate style cruise. We saw so many whales and dolphins - I am a keen scuba diver and I have never seen this many, or so many different types in one trip before. Crew were amazing - even got us to swim in the sea in December. Trip only cost about £50 for 3 adults and two kids and included food and drinks. I can't recommend them enough.


    Assistant General Manager santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Guest, Firstly we thank you for making our Barceló Santiago your choice hotel for your visit to Tenerife, although we regret that we fell a little short of your expectations this time around. We have read your comments about the room and we regret that it did not fulfil your expectation, we consider all your comments and I inform that we are going to work in order to improve which you have reported. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Antonio Maroto Assistant General Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2017
    • scotland
    • Aile

    camelman

    “A very good weeks stay.”


    Stayed here in mid Febuary and left very happy with our experience. Having check out TA before I booked ,I knew the hotel was good , but might we have issues with having a "Tired Room". Thus we booked a superior and ended up on the sixth floor (Room 626 ), in an excellent location within the hotel. The rooms was perhaps not what I would class as superior as the furniture was slightly aged and there was a few minor defects , but nothing that warranted complaining about. The Hotel is in an excellent location and views you never get bored of. Los Gigantes is in a quite location on the Island and away from the crowds. The staff were friendly and attentive and the hotel was always clean. The buffet/dining area also has amazing aspects. I did start getting slightly bored of the food section after a week, and a bit more various or even themes might have been good. In saying this my wife thought the fresh fruit and veg selection was great. I would not hesitate in recommending The Barcelo Santiago and would have given it five stars if the room quality had been slightly better along with a bit more variation in food choice over the week.


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We are very happy for the fantastic score that you have given us and we also would like to thank you for the kind remarks you wrote in your opinion about all our staff. Our aim is to provide the best attention to our guest and it’s a pleasure to know that we have achieved. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are happy to know that you fell in love the amazing views that this wonderful location offers and we look forward to welcoming you back soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager

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