Hotel Beach Views  Occidental Grand Xcaret Resort

Occidental at Xcaret Destination

Texto: 90234 Carmen Plajının en iyi doğal ortamı ile, Xcaret parkı dahil olmak üzere geniş eğlence olanaklarını birleştiren resort. Carretera Federal Chetumal | Puerto Juárez Km. 282 | 77710 Playa del Carmen | Solidaridad - Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Occidental at Xcaret Destination Texto: 90234 4 out of 5 based on 12246 ratings. 12246 user reviews.
Occidental at Xcaret Destination reviewed by 3dunjab on . Vacation Very humid. Very big resort! A lots of walk. Wi-fi is very bad. Food and staffing- great. Love the beach! Shopping could improve. It is big resort but has only couple stores. I love it, this is only... Rating: 5
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Occidental at Xcaret Destination

Carretera Federal Chetumal   Puerto Juárez Km. 282   77710 Playa del Carmen   Solidaridad - Quintana Roo   México  


Places of Interest

63,2 km  Cancun Uluslararası Havalimanı 

3 km Carmen Plajı

41 km Xel há

Yalnızca birkaç adım ötede Xcaret Park

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 12349 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

44% Complete

5529

Çok iyi

32% Complete

3983

Normal

12% Complete

1568

Kötü

5% Complete

723

Çok kötü

4% Complete

546

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Charles A Gaithersburg, Maryland. 07/24/2017 Çiftler

    “Better than ever”

    Our third time here, first since the Occidental chain was taken over by Barcelo. We've always loved this place and if anything it's only improved. Two years ago we had some issues with the internal transportation being infrequent or in one case not running at all, we found the golf cart trams to be much more punctual and reliable this time. Fabian Garcia in the beach restaurant and snack bar as always provided excellent service with a smile. He is the heart and soul of this place. Carlos at the fish restaurant and Joel at the bellhop stand were also great.
    Round Indicators
    sahighland88 07/23/2017 Aile

    “Beautiful paradise”

    The hotel has amazing staff who are willing to help and are super friendly! Plenty of pools with lots of drinks available. The pools are big enough to not be horribly crowded. The beach is beautiful and we enjoyed relaxing. Plenty of great restaurants and lots to do around the resort. Great for couples and family.

    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     Dear sahighland88, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. It is indeed a pleasure to receive such a nice review highlighting our facilities, services, and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Kind Regards.

    Round Indicators
    coreyf555 Boston, Massachusetts. 07/23/2017 Arkadaş kaçamakları

    “Amazing Location and Staff”

    The staff were great and the resort itself was amazing. Breathtaking views mixed with a ton of activities (or lack of activities). There was what ever you were looking for at this resort. The only thing I would have liked was for the food to be a little better. It was certainly ok, I was never concerned about eating something bad, but there could have been a little better variety.

    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     Helo coreyf555, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. We are absolutely delighted to read you felt warmly welcomed and that the hotel provided a personalized and friendly atmosphere. Your feedback is extremely important to us, we will share it with our team to encourage them to continue improving. I will be glad to share your kind comments with our Management; the recognition is the best recompense to the daily effort. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    Round Indicators
    Milly F Clifton, New Jersey. 07/23/2017 Aile

    “Best vacation experience”

    I travel with my 12 year old daughter and I really enjoyed every single day in the resort, the people were so friendly and the food was great. I'm planning to comeback next year with my older daughter again. I recommend this resort to everybody

    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     Dear Milly F, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It is wonderful to read that we met and exceeded your expectations. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case. We will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. It was an honor to host you and your family and I hope that Occidental at Xcaret Destination will be your number one choice for future family vacations. Regards.

    Round Indicators
    RegBurgess Ocho Rios, Jamaika. 07/23/2017 Aile

    “Lovely hotel - more than we expected”

    You should better highlight how delightfully your large hotel fits into a beautiful and interesting tropical woodland and immediate proximity to the wonderful Xcaret Park. The food in the main dining room was interesting, varied & tasty, and the staff friendly & competent. Rooms comfortable & clean, - and where else would you see monkeys crossing your balcony! Lastly checkout- a pet peeve of mine in so many hotels - A++ to you - ours took all of 30 seconds. Burgess Family Jamaica & Florida

    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     Dear RegBurgess, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience We truly appreciate your sincere and constructive comments and we are very pleased to know you had a delightful stay with us and that we were able to fullfill all your expectations. We strive in having a great ambience to satisfy all of our guest needs, so we are very pleased to read you enjoyed your stay with us. It was an honor to host you and your family and I hope that Occidental at Xcaret Destination will be your number one choice for future family vacations. Regards.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 24 2017
    • Gaithersburg, Maryland
    • Çiftler

    Charles A

    “Better than ever”


    Our third time here, first since the Occidental chain was taken over by Barcelo. We've always loved this place and if anything it's only improved. Two years ago we had some issues with the internal transportation being infrequent or in one case not running at all, we found the golf cart trams to be much more punctual and reliable this time. Fabian Garcia in the beach restaurant and snack bar as always provided excellent service with a smile. He is the heart and soul of this place. Carlos at the fish restaurant and Joel at the bellhop stand were also great.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Aile

    sahighland88

    “Beautiful paradise”


    The hotel has amazing staff who are willing to help and are super friendly! Plenty of pools with lots of drinks available. The pools are big enough to not be horribly crowded. The beach is beautiful and we enjoyed relaxing. Plenty of great restaurants and lots to do around the resort. Great for couples and family.


    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    Dear sahighland88, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. It is indeed a pleasure to receive such a nice review highlighting our facilities, services, and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Kind Regards.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Boston, Massachusetts
    • Arkadaş kaçamakları

    coreyf555

    “Amazing Location and Staff”


    The staff were great and the resort itself was amazing. Breathtaking views mixed with a ton of activities (or lack of activities). There was what ever you were looking for at this resort. The only thing I would have liked was for the food to be a little better. It was certainly ok, I was never concerned about eating something bad, but there could have been a little better variety.


    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    Helo coreyf555, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. We are absolutely delighted to read you felt warmly welcomed and that the hotel provided a personalized and friendly atmosphere. Your feedback is extremely important to us, we will share it with our team to encourage them to continue improving. I will be glad to share your kind comments with our Management; the recognition is the best recompense to the daily effort. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Clifton, New Jersey
    • Aile

    Milly F

    “Best vacation experience”


    I travel with my 12 year old daughter and I really enjoyed every single day in the resort, the people were so friendly and the food was great. I'm planning to comeback next year with my older daughter again. I recommend this resort to everybody


    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    Dear Milly F, We would like to thank you for choosing Occidental as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It is wonderful to read that we met and exceeded your expectations. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case. We will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. It was an honor to host you and your family and I hope that Occidental at Xcaret Destination will be your number one choice for future family vacations. Regards.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Ocho Rios, Jamaika
    • Aile

    RegBurgess

    “Lovely hotel - more than we expected”


    You should better highlight how delightfully your large hotel fits into a beautiful and interesting tropical woodland and immediate proximity to the wonderful Xcaret Park. The food in the main dining room was interesting, varied & tasty, and the staff friendly & competent. Rooms comfortable & clean, - and where else would you see monkeys crossing your balcony! Lastly checkout- a pet peeve of mine in so many hotels - A++ to you - ours took all of 30 seconds. Burgess Family Jamaica & Florida


    Claudia Uscanga Hondal. Social Media & Customer Care Coordinator. OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    Dear RegBurgess, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience We truly appreciate your sincere and constructive comments and we are very pleased to know you had a delightful stay with us and that we were able to fullfill all your expectations. We strive in having a great ambience to satisfy all of our guest needs, so we are very pleased to read you enjoyed your stay with us. It was an honor to host you and your family and I hope that Occidental at Xcaret Destination will be your number one choice for future family vacations. Regards.

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