Vistas de la playa y del hotel  Occidental Grand Xcaret Resort

Occidental at Xcaret Destination

Texto: 90234 Carmen Plajının en iyi doğal ortamı ile, Xcaret parkı dahil olmak üzere geniş eğlence olanaklarını birleştiren resort. Carretera Federal Chetumal | Puerto Juárez Km. 282 | 77710 Playa del Carmen | Solidaridad - Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Occidental at Xcaret Destination Texto: 90234 4 out of 5 based on 11416 ratings. 11416 user reviews.
Occidental at Xcaret Destination reviewed by Kate G on . Excellent Stay at the Royal Club We stayed in the Royal Club of the resort which exceeded our expectations. We were very satisfied with all the staff/service at the Royal level but special shout out to Delfino and Julian in the... Rating: 5
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Occidental at Xcaret Destination

Carretera Federal Chetumal   Puerto Juárez Km. 282   77710 Playa del Carmen   Solidaridad - Quintana Roo   México  


Places of Interest

63,2 km  Cancun Uluslararası Havalimanı 

3 km Carmen Plajı

41 km Xel há

Yalnızca birkaç adım ötede Xcaret Park

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental at Xcaret Destination

4.0/5 Round Indicators
| 11416 Görüşler

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Filtreleme kriteri

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    Round Indicators
    dxwilliams Tulsa, Oklahoma. 03/28/2017 Aile

    “Family vacation”

    For our vacation we stayed in the Royal Club. It exceeded our expectation on many levels and was well worth the additional costs. First you could stay in a relatively secluded area or you could join in with the festivities at the other pools etc. Having small children and being there during spring break it was nice to be able to choose crowded fun or peaceful seclusion. The service was spectacular. Special recognition to Victor with the Royal Club shuttle service. He was hilarious, helpful and always available. We had a ball joking around with him when a family member kept calling him brad pitt..... Additional recognition to Julian and Delfino from the Royal Club restaurant, the service was always top notch and they always made a spot for our party of 9 patrons. The one thing that stood out was how hard they worked along with the evening manager whose name escapes me. They never slowed down and continually apologized if anything took more than a couple minutes, very impressive service. Other than the Royal Club restaurant where the food was alway excellent the food was hit and miss. The favorite dish would be the brazilian sword dinner at the steak house excellent, my kids loved how the server would come to the table with the meat on a sword type stick and cut individual portions off. Our room was spotless, Mateo did a remarkable job, with 3 small children that was no small task. We went to the Xcaret park for a day, took the boat over from the hotel, kids had a ball with that. The park was very impressive, more than you could do in one day. The park evening show was fabulous. Kids and adults loved it. Was a great history lesson wrapped in amazing dance and costumes. Wish the hotel Mayan show was a little "more". Would have loved a little more beach, but a little climb over the rocks and we found a great sandy spot for sand castles, and some swimming. Kids had a ball.
    Round Indicators
    Jose C Fontana, Kaliforniya. 03/28/2017 Aile

    “Xcaret”

    Grate experience this place is wonderful The shows give you a learning experience Of the Mayan history Wonderful time this place is majic you connect with nature underground rivers all next to a beautiful beach
    Round Indicators
    Kate G 03/27/2017 Aile

    “Excellent Stay at the Royal Club”

    We stayed in the Royal Club of the resort which exceeded our expectations. We were very satisfied with all the staff/service at the Royal level but special shout out to Delfino and Julian in the restaurant! They were absolutely incredible! Funny friendly guys, it was always a pleasure seeing their faces! Victor, who worked the royal shuttle was incredible, always there when you needed him and incredibly funny! Buffet was ok, not very much authentic Mexican choices. Would be lovely if there was hot tubs at this resort, overall the pools were fun! Kind of cold but nice in the Mexican heat. Beach is small but lovely, the fish swim very close and was fun to snorkel.
    Round Indicators
    Jessica S New York City, New York. 03/27/2017

    “Something for everyone”

    The cab ride from the airport to hotel was about 45 minutes. Upon arrival, the bell hop directed us to the front desk for check in. We arrived early, so our room wasn't ready, but we were able to use all of the facilities at the resort and we were able to leave our bags with the bell hop, who would later deliver them to our room once it was ready. The hotel room was large, with two queen (maybe full) beds, TV, phone, pull out sofa, robes, two closets, mini fridge, safe. The bathroom had a shower, soaps, one sink, big mirror, and toilet. Water was hot. The room and hotel grounds in general we clean. The beach, is small. There is a beach area with chairs, swinging beds, a bar, and shaded area. There are no waves crashing here. This water is calm. Water aerobics was done here daily when I stayed. There is another beach area that has clear water and waves. It's in a rocky area so wear proper shoes. The beach area is about 40 meters or so. Water was warm. Entertainment....there is always something to do or see. The nightly entertainment was fantastic. The band, dancers, singer, choreographers, and production team put a lot of thought into their work. I appreciated that. They also have Zumba lessons, beach volleyball, pool volley ball, pool basketball, tennis courts, scuba diving, snorkeling. There are activities for children and even a small playground. The food....I recommend eating dinner at the restaurants they have on sight. I visited the Paco Tacos, which was delicious and the steakhouse had amazing service and food. Breakfast, lunch and dinner are served buffet style in the main cafeteria. The cafeteria food was ok. The staff was very nice and always willing to help or answer a question. This resort is for families, couples, and singles. This place was huge. They also have shuttles that drive you around the resort grounds.

    Social media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     We would like to thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

    Round Indicators
    andy b York, İngiltere. 03/27/2017 Çiftler

    “Absolutely stunning”

    Just returned from this place after the most amazing week ever. The weather was perfect, the staff are so friendly , the surroundings are beautiful and I can't wait to return. To wake up in the morning and look out the window to see monkeys, flamingos, deer and iguanas all roaming free around the grounds is surreal but amazing. All the staff are so friendly and will go out of their way to help you in anyway they can. Especially thanks to javier the barman. The guy is always smiling and trying to give you tequila. There's loads of choice of food and drinks, you are right on the door step of Xcaret park which in itself is a breath taking place with so much to see and do. I would thoroughly recommend this place to anyone who wants the perfect get away.

    Social media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

    DEĞERLENDIRME

    Round Indicators

    • mart 28 2017
    • Tulsa, Oklahoma
    • Aile

    dxwilliams

    “Family vacation”


    For our vacation we stayed in the Royal Club. It exceeded our expectation on many levels and was well worth the additional costs. First you could stay in a relatively secluded area or you could join in with the festivities at the other pools etc. Having small children and being there during spring break it was nice to be able to choose crowded fun or peaceful seclusion. The service was spectacular. Special recognition to Victor with the Royal Club shuttle service. He was hilarious, helpful and always available. We had a ball joking around with him when a family member kept calling him brad pitt..... Additional recognition to Julian and Delfino from the Royal Club restaurant, the service was always top notch and they always made a spot for our party of 9 patrons. The one thing that stood out was how hard they worked along with the evening manager whose name escapes me. They never slowed down and continually apologized if anything took more than a couple minutes, very impressive service. Other than the Royal Club restaurant where the food was alway excellent the food was hit and miss. The favorite dish would be the brazilian sword dinner at the steak house excellent, my kids loved how the server would come to the table with the meat on a sword type stick and cut individual portions off. Our room was spotless, Mateo did a remarkable job, with 3 small children that was no small task. We went to the Xcaret park for a day, took the boat over from the hotel, kids had a ball with that. The park was very impressive, more than you could do in one day. The park evening show was fabulous. Kids and adults loved it. Was a great history lesson wrapped in amazing dance and costumes. Wish the hotel Mayan show was a little "more". Would have loved a little more beach, but a little climb over the rocks and we found a great sandy spot for sand castles, and some swimming. Kids had a ball.


    DEĞERLENDIRME

    Round Indicators

    • mart 28 2017
    • Fontana, Kaliforniya
    • Aile

    Jose C

    “Xcaret”


    Grate experience this place is wonderful The shows give you a learning experience Of the Mayan history Wonderful time this place is majic you connect with nature underground rivers all next to a beautiful beach


    DEĞERLENDIRME

    Round Indicators

    • mart 27 2017
    • Aile

    Kate G

    “Excellent Stay at the Royal Club”


    We stayed in the Royal Club of the resort which exceeded our expectations. We were very satisfied with all the staff/service at the Royal level but special shout out to Delfino and Julian in the restaurant! They were absolutely incredible! Funny friendly guys, it was always a pleasure seeing their faces! Victor, who worked the royal shuttle was incredible, always there when you needed him and incredibly funny! Buffet was ok, not very much authentic Mexican choices. Would be lovely if there was hot tubs at this resort, overall the pools were fun! Kind of cold but nice in the Mexican heat. Beach is small but lovely, the fish swim very close and was fun to snorkel.


    DEĞERLENDIRME

    Round Indicators

    • mart 27 2017
    • New York City, New York

    Jessica S

    “Something for everyone”


    The cab ride from the airport to hotel was about 45 minutes. Upon arrival, the bell hop directed us to the front desk for check in. We arrived early, so our room wasn't ready, but we were able to use all of the facilities at the resort and we were able to leave our bags with the bell hop, who would later deliver them to our room once it was ready. The hotel room was large, with two queen (maybe full) beds, TV, phone, pull out sofa, robes, two closets, mini fridge, safe. The bathroom had a shower, soaps, one sink, big mirror, and toilet. Water was hot. The room and hotel grounds in general we clean. The beach, is small. There is a beach area with chairs, swinging beds, a bar, and shaded area. There are no waves crashing here. This water is calm. Water aerobics was done here daily when I stayed. There is another beach area that has clear water and waves. It's in a rocky area so wear proper shoes. The beach area is about 40 meters or so. Water was warm. Entertainment....there is always something to do or see. The nightly entertainment was fantastic. The band, dancers, singer, choreographers, and production team put a lot of thought into their work. I appreciated that. They also have Zumba lessons, beach volleyball, pool volley ball, pool basketball, tennis courts, scuba diving, snorkeling. There are activities for children and even a small playground. The food....I recommend eating dinner at the restaurants they have on sight. I visited the Paco Tacos, which was delicious and the steakhouse had amazing service and food. Breakfast, lunch and dinner are served buffet style in the main cafeteria. The cafeteria food was ok. The staff was very nice and always willing to help or answer a question. This resort is for families, couples, and singles. This place was huge. They also have shuttles that drive you around the resort grounds.


    Social media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    We would like to thank you for taking the time to highlight our hotel features down to the detail. We are absolutely delighted to read that you enjoyed your stay. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

    DEĞERLENDIRME

    Round Indicators

    • mart 27 2017
    • York, İngiltere
    • Çiftler

    andy b

    “Absolutely stunning”


    Just returned from this place after the most amazing week ever. The weather was perfect, the staff are so friendly , the surroundings are beautiful and I can't wait to return. To wake up in the morning and look out the window to see monkeys, flamingos, deer and iguanas all roaming free around the grounds is surreal but amazing. All the staff are so friendly and will go out of their way to help you in anyway they can. Especially thanks to javier the barman. The guy is always smiling and trying to give you tequila. There's loads of choice of food and drinks, you are right on the door step of Xcaret park which in itself is a breath taking place with so much to see and do. I would thoroughly recommend this place to anyone who wants the perfect get away.


    Social media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    We are delighted to read, that we were up to par to your standards. We thank you for your feedback, which shall serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again

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