Views of Barceló Hotel Complex  Allegro Cozumel Resort
;
map

Mapa a poloha

Carretera Costera Sur Km 16.5   77600 San Francisco , Palancar   Cozumel  


Places of Interest

18,6 km Mezinárodní letiště Cozumel

300 m Pláž hotelu

Názory klientů

Není lepší odborník, než je cestovatel.

Allegro Cozumel

3.5/5 Round Indicators
| 5648 Recenze

CELKOVÉ HODNOCENÍ

Round Indicators

PODROBNÉ HODNOCENÍ

Round Indicators

Poměr kvality a ceny

Round Indicators

Umístění

Round Indicators

Kvalita spaní

Round Indicators

Pokoje

Round Indicators

Čistota

Round Indicators

Služby


Názory

Výborné

30% Complete

1695

Velmi dobré

33% Complete

1897

Normální

18% Complete

1030

Špatné

10% Complete

582

Velmi špatné

7% Complete

444

Filtrovat podle

Seřadit podle

    Round Indicators
    Lyndsey G 12/15/2018 S rodinou

    “Nice hotel avoid reception on a night staff very rude and unhelpful”

    Hotel was nice however the room for a family of 4 was very small there was no where near enough storage space resulting in us living out of suitcases on the floor not ideal. Buffet food very good however Al a cartes very poor wouldn't bother with them at all. Check-in was quick and Walter the manager was lovely however we had a issue with WiFi one day and reported to reception one the evening who was extremely unhelpful and rude even the night time manager really ruined my overall experience.
    Round Indicators
    Safari21343665483 12/15/2018 Krátké dovolené s přáteli

    “sewage smell all the time in the bathroom!!!”

    Overall, it was a beautiful hotel. ground was beautiful. beach was nice and not crowded. We stayed for 7 days. sewage odor all the time in the bathroom!! We asked to change the room but nobody cared!this is a 3 start hotel. limited restaurant. not much variety on food.
    Round Indicators
    Escape21832497111 12/12/2018 S rodinou

    “DONT WASTE YOUR MONEY”

    My family of 4 decided to extend our Cancun vacation 2 days and stay in Cozumel at the Allegro Cozumel. Overall, the resort was clean and maintained fairly well, and our kids loved the play area. Unfortunately, we had experiences with the hotel that more than offset the good times we experienced. First of all, the food reservation process was a joke. A staff member told us, you need to make reservations MONTHS in advance, so unfortunately we ate at the cafeteria for 2 days which had so-so food options. The major concern with our stay… On our last night, we were in our room getting ready when we received a knock at the door and the receptionist mentioned that THEY made a clerical mistake and WE needed to pay an additional $240 for our kids who are ages 3 and 5. I was at a loss of words, because our stay was $270, so this clerical mistake was nearly doubling our stay. Obviously, we questioned the error and I spoke to management because both the children were on the reservation, the receptionist made copies of their passports, and the kids were given their all-inclusive bracelets at check-in, so they were acknowledged and documented throughout the check-in process. At this point, management threatens to call the police unless I paid. At this point, management had reduced the fee from $240 to $60. A friend (who was traveling with us) stepped in and paid them $40 so they would not call the police. I am very thankful he agreed to pay, because I was very upset with the hotel and its management at this point, and my friend used MUCH better judgement and avoiding getting the Mexican police involved. Needless to say that ruined the remainder of my stay. I would not recommend anyone staying at this hotel.
    Round Indicators
    Maghee D 12/11/2018

    “Thanksgiving Family Trip”

    All in all an average stay, nice pools and beaches but the food and drinks were very mediocre. Staff was very nice but if you stay here I recommend getting off the resort for several meals and exploring the local cuisine.
    Round Indicators
    Culture56669574870 Ballwin, Missouri. 12/11/2018 S rodinou

    “ironman cozumel 2018”

    great full service hotel with dive club on sight and great beach, beautiful sunsets every eve, many things to do on resort or within short drive, great restaurants with variety of foods and shops on sight also, upgraded to first club which included private bar and top shelf drinks

    HODNOCENÍ

    Round Indicators

    • prosinec 15 2018
    • S rodinou

    Lyndsey G

    “Nice hotel avoid reception on a night staff very rude and unhelpful”


    Hotel was nice however the room for a family of 4 was very small there was no where near enough storage space resulting in us living out of suitcases on the floor not ideal. Buffet food very good however Al a cartes very poor wouldn't bother with them at all. Check-in was quick and Walter the manager was lovely however we had a issue with WiFi one day and reported to reception one the evening who was extremely unhelpful and rude even the night time manager really ruined my overall experience.


    HODNOCENÍ

    Round Indicators

    • prosinec 15 2018
    • Krátké dovolené s přáteli

    Safari21343665483

    “sewage smell all the time in the bathroom!!!”


    Overall, it was a beautiful hotel. ground was beautiful. beach was nice and not crowded. We stayed for 7 days. sewage odor all the time in the bathroom!! We asked to change the room but nobody cared!this is a 3 start hotel. limited restaurant. not much variety on food.


    HODNOCENÍ

    Round Indicators

    • prosinec 12 2018
    • S rodinou

    Escape21832497111

    “DONT WASTE YOUR MONEY”


    My family of 4 decided to extend our Cancun vacation 2 days and stay in Cozumel at the Allegro Cozumel. Overall, the resort was clean and maintained fairly well, and our kids loved the play area. Unfortunately, we had experiences with the hotel that more than offset the good times we experienced. First of all, the food reservation process was a joke. A staff member told us, you need to make reservations MONTHS in advance, so unfortunately we ate at the cafeteria for 2 days which had so-so food options. The major concern with our stay… On our last night, we were in our room getting ready when we received a knock at the door and the receptionist mentioned that THEY made a clerical mistake and WE needed to pay an additional $240 for our kids who are ages 3 and 5. I was at a loss of words, because our stay was $270, so this clerical mistake was nearly doubling our stay. Obviously, we questioned the error and I spoke to management because both the children were on the reservation, the receptionist made copies of their passports, and the kids were given their all-inclusive bracelets at check-in, so they were acknowledged and documented throughout the check-in process. At this point, management threatens to call the police unless I paid. At this point, management had reduced the fee from $240 to $60. A friend (who was traveling with us) stepped in and paid them $40 so they would not call the police. I am very thankful he agreed to pay, because I was very upset with the hotel and its management at this point, and my friend used MUCH better judgement and avoiding getting the Mexican police involved. Needless to say that ruined the remainder of my stay. I would not recommend anyone staying at this hotel.


    HODNOCENÍ

    Round Indicators

    • prosinec 11 2018

    Maghee D

    “Thanksgiving Family Trip”


    All in all an average stay, nice pools and beaches but the food and drinks were very mediocre. Staff was very nice but if you stay here I recommend getting off the resort for several meals and exploring the local cuisine.


    HODNOCENÍ

    Round Indicators

    • prosinec 11 2018
    • Ballwin, Missouri
    • S rodinou

    Culture56669574870

    “ironman cozumel 2018”


    great full service hotel with dive club on sight and great beach, beautiful sunsets every eve, many things to do on resort or within short drive, great restaurants with variety of foods and shops on sight also, upgraded to first club which included private bar and top shelf drinks


    Zavřít 

    Zpět Najděte hotel

    Hotely v El Salvador

    Vybrat El Salvador

    Hotely v Kostarika

    Vybrat Kostarika

    Hotely v Edvádor

    Vybrat Edvádor

    Hotely v Guatemala

    Vybrat Guatemala

    Hotely v Nikaragua

    Vybrat Nikaragua

    Hotely v Mexiko

    Vybrat Mexiko

    Hotely v Aruba

    Vybrat Aruba

    Hotely v Panamá

    Vybrat Panamá

    Hotely v Španělsko

    Vybrat Španělsko

    Hotely v Německo

    Vybrat Německo

    Hotely v Bulharsko

    Vybrat Bulharsko

    Hotely v Česká republika

    Vybrat Česká republika

    Hotely v Itálie

    Vybrat Itálie

    Hotely v Greece

    Vybrat Greece

    Hotely v Portugal

    Vybrat Portugal

    Hotely v Maroko

    Vybrat Maroko

    Hotely v Egypt

    Vybrat Egypt

    Budu cestovat z

    VŠE A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    do

      Nesprávná data
      Zadejte prosím platná data

    NOCI

    (Volitelná data)

    0 noci Vybrané
    1 noc Vybraná