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Barceló Hotel Interiors  Guatemala City
;
map

Mapa a poloha

7ª Avenida, 15-45. Zona 9   01009 Guatemala City ,   Guatemala  


Places of Interest

1,3 km Mezinárodní letiště La Aurora

10 km Mayan Golf Club

146 km Jezero Atilam

2 km Obchodní centrum Oakland

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló Guatemala City

4.5/5 Round Indicators
| 2543 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

Round Indicators

Čistota

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Služby


Názory

Výborné

52% Complete

1325

Velmi dobré

33% Complete

851

Normální

8% Complete

215

Špatné

3% Complete

88

Velmi špatné

2% Complete

64

Filtrovat podle

Seřadit podle

    Round Indicators
    nathalievriesde Oranjestad, Aruba. 01/08/2020 Pro jednotlivce

    “Good sleep before continueing trip”

    comfortable spacious and clean room with great bed, shower, bath tub. perfect tv screen and fast wifi friendly staff, no noise. options for buffet breafast or a la carte. other restaurants and malls in walking distance of the hotel, safe neighbourhood

    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    Round Indicators
    handopaintersllc Atlanta, Georgia. 01/07/2020 S rodinou

    “Hotel 5 estrellas *****”

    Me gustaria tener una nueva experiencia en este excelente hotel en la cuidad capital de Guatemala. I would love to stay in this amazing hotel, has great service, excellent food and also would recommend it to anyone.

    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
     Estimado Huésped Muchas gracias por compartir su experiencia de estancia en nuestro hotel con los miembros de Tripadvisor. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en el Barcelo Guatemala City Hotel. Saludos cordiales.

    Round Indicators
    familiajaviersegovia 01/06/2020

    “Careful! FRAUDULENT HOTEL”

    We made a reservation and asked the front desk lady if we would have access to Premium Level, she said YES for the rate she gave us. When we got to the hotel, they said I needed to pay $62 extra to access to the premium level. I explained to the supervisor that the other employee had said that this was included in our reservation, but she was very rude and uneducated and said "you either pay, or leave", we paid it because I did not want to ruin our vacation. I then contacted the director Larry Robles, and he was basically "yeah sorry the receptionist lied to you, not my fault, no refunds". They will do whatever they can to steal your money, they charge you for anything, even for water when you're having breakfast. Guatemala is warm, so they charge you $2 for a 500ml water bottle, they cost $0.50 at the stores, but there are none close-by. Barceló hotels tend to have the best service, I stayed away from this one because of the horrible reviews but I thought I'd give it a shot, I regretted it the moment I walked in. Stay at the Holiday Inn or Best Western, they give you what they promise and don't steal your money. Don't pay more for less.

    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
     Dear guest, We appreciate the time you took to share your concerns. Please provide us with your email address so we can communicate directly. You can rest assured that your comments have been addressed and reviewed by the entire hotel management team. Is our hope that you will give us the opportunity to better serve you in the future. Best regards.

    Round Indicators
    ExploreLovePlay 12/30/2019 Pro jednotlivce

    “Excellent hotel in an excellent location.”

    I'm still here thru 1/1 at 11:55pm. This is a beautiful hotel with comfortable beds, hot water with great shower pressure. The staff is so helpful and polite, they get the nuances right. I'm a new fan of chain Barcelo. If I had to find some things that I am not a fan of, here they are. (Still, I give this hotel five stars.) I can't say that I am a fan of the quality of the conditioner because it dries out my hair. The gym has everything I need, so I am happy. Equipment is a bit old, so I am nursing a few bruises from maneuvering myself in and out of the leg equipment. I use the USB from the TV because they don't have a USB port. I have a very comfortable bed, a balcony, coffee maker and great view. They also give me 2 bottles of water each day. I am very comfortable here and look forward to my next stay with Barcelo.

    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    Round Indicators
    Ales R Praha, Česká republika. 11/19/2015

    “Jistota v Guatemala City”

    Guatemala City není zrovna nejbezpečnější místo na Zemi, ale v Barcelo je o klid a bezpečí postaráno. Personál pofesionální, concierge ale ochotou zrovna neoplýval. Pokoje s balkóny, bazén. Dobrá a bohatá snídaně, akorát trochu překlimatizováno.

    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
     Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    HODNOCENÍ

    Round Indicators

    • leden 8 2020
    • Oranjestad, Aruba
    • Pro jednotlivce

    nathalievriesde

    “Good sleep before continueing trip”


    comfortable spacious and clean room with great bed, shower, bath tub. perfect tv screen and fast wifi friendly staff, no noise. options for buffet breafast or a la carte. other restaurants and malls in walking distance of the hotel, safe neighbourhood


    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

    HODNOCENÍ

    Round Indicators

    • leden 7 2020
    • Atlanta, Georgia
    • S rodinou

    handopaintersllc

    “Hotel 5 estrellas *****”


    Me gustaria tener una nueva experiencia en este excelente hotel en la cuidad capital de Guatemala. I would love to stay in this amazing hotel, has great service, excellent food and also would recommend it to anyone.


    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
    Estimado Huésped Muchas gracias por compartir su experiencia de estancia en nuestro hotel con los miembros de Tripadvisor. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en el Barcelo Guatemala City Hotel. Saludos cordiales.

    HODNOCENÍ

    Round Indicators

    • leden 6 2020

    familiajaviersegovia

    “Careful! FRAUDULENT HOTEL”


    We made a reservation and asked the front desk lady if we would have access to Premium Level, she said YES for the rate she gave us. When we got to the hotel, they said I needed to pay $62 extra to access to the premium level. I explained to the supervisor that the other employee had said that this was included in our reservation, but she was very rude and uneducated and said "you either pay, or leave", we paid it because I did not want to ruin our vacation. I then contacted the director Larry Robles, and he was basically "yeah sorry the receptionist lied to you, not my fault, no refunds". They will do whatever they can to steal your money, they charge you for anything, even for water when you're having breakfast. Guatemala is warm, so they charge you $2 for a 500ml water bottle, they cost $0.50 at the stores, but there are none close-by. Barceló hotels tend to have the best service, I stayed away from this one because of the horrible reviews but I thought I'd give it a shot, I regretted it the moment I walked in. Stay at the Holiday Inn or Best Western, they give you what they promise and don't steal your money. Don't pay more for less.


    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
    Dear guest, We appreciate the time you took to share your concerns. Please provide us with your email address so we can communicate directly. You can rest assured that your comments have been addressed and reviewed by the entire hotel management team. Is our hope that you will give us the opportunity to better serve you in the future. Best regards.

    HODNOCENÍ

    Round Indicators

    • prosinec 30 2019
    • Pro jednotlivce

    ExploreLovePlay

    “Excellent hotel in an excellent location.”


    I'm still here thru 1/1 at 11:55pm. This is a beautiful hotel with comfortable beds, hot water with great shower pressure. The staff is so helpful and polite, they get the nuances right. I'm a new fan of chain Barcelo. If I had to find some things that I am not a fan of, here they are. (Still, I give this hotel five stars.) I can't say that I am a fan of the quality of the conditioner because it dries out my hair. The gym has everything I need, so I am happy. Equipment is a bit old, so I am nursing a few bruises from maneuvering myself in and out of the leg equipment. I use the USB from the TV because they don't have a USB port. I have a very comfortable bed, a balcony, coffee maker and great view. They also give me 2 bottles of water each day. I am very comfortable here and look forward to my next stay with Barcelo.


    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

    HODNOCENÍ

    Round Indicators

    • listopad 19 2015
    • Praha, Česká republika

    Ales R

    “Jistota v Guatemala City”


    Guatemala City není zrovna nejbezpečnější místo na Zemi, ale v Barcelo je o klid a bezpečí postaráno. Personál pofesionální, concierge ale ochotou zrovna neoplýval. Pokoje s balkóny, bazén. Dobrá a bohatá snídaně, akorát trochu překlimatizováno.


    BarceloManager, Channel Manager v zařízení Barcelo Guatemala City, odpověděl na tuto recenzi.
    Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.

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    1 noc Vybraná

    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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