Facade of the Barceló Mexico Reforma hotel
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Barceló México Reforma

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12,7 km Mezinárodní letiště Mexiko (MEX)

3,4 km Hlavní náměstí - Plaza de la Constitución

6,5 km Muzeum Soumaya

3,6 km Metropolitní katedrála

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló México Reforma

4.5/5 Round Indicators
| 1279 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

55% Complete

704

Velmi dobré

27% Complete

352

Normální

9% Complete

121

Špatné

3% Complete

42

Velmi špatné

4% Complete

60

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    Round Indicators
    06/23/2018 Páry

    “Barceló”

    Our stay at the Barceló in Avenida Reforma in Ciudad de México was a woderful experience. The hotel is located in the heart of the city, which made our trip easy and enjoyable. The attention to detail in service surpassed our expectations as well as the restaurants and the bar inside the hotel. Our room was beautiful and clean. Room service was excellent and we had the most enjoyable time at Barceló hotel. Thank you for your kindness and service!

    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back very soon. Fernando Romero Quality Manager

    Round Indicators
    michaelfritz2018 06/22/2018 Služební cesty

    “One day at Barceló CDMX”

    very impressive place. Very nice and helpful staff. Absolutely a recommendation and thumbs up. Room had a great view over Mexico City. Very central, good reach of museums and el centro. I will stay here next time again

    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Estimado michaelfritz2018, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back at our address very soon. Fernando Romero Quality Manager

    Round Indicators
    anacarolinamonzon 06/21/2018 S rodinou

    “Perfect stay!!!”

    The hotel and staff were wonderful! The food at the restaurant on the 12th floor Is simply delicious!! We got a very nice suite with a Beautiful View of the City! Concierge was great as well! Perfect Vacation!

    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear anacarolinamonzon, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process. Should you require any further assitance, please do not hesiate to contact us. Fernando Romero Quality Manager

    Round Indicators
    luzguz22 Baltimore, Maryland. 06/21/2018 S rodinou

    “Almost great stay.”

    The hotel is in a great location, rooms are clean and comfortable, and the breakfast buffet is delicious and varied. Only problem was room service. We had a great first experience, but when we ordered a second time, the food was cold, the server was rushed, we were missing eating utensils, and we had to wait for over an hour and a half gor the server to return and take away the folding table, which we could not fold and place outside. He finally showed up after two calls and finally speaking to a manager. We went to bed after 11:00 pm waiting for him.

    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Luzguz22, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please be assured your comments regarding the service you received has been discussed with our Manager in order to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. Looking forward to welcoming you back very soon. Fernando Romero Quality Manager

    Round Indicators
    edewing Elora, Kanada. 06/18/2018 Pro jednotlivce

    “Barceló hotel in Mexico City”

    This hotel has everything you need. It’s close to downtown and has realible taxis services . The bell boy Jesus Rodriguez was very good and spoke very clear English. He was always available and very helpful.

    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Edewing, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

    HODNOCENÍ

    Round Indicators

    • červen 23 2018
    • Páry

    “Barceló”


    Our stay at the Barceló in Avenida Reforma in Ciudad de México was a woderful experience. The hotel is located in the heart of the city, which made our trip easy and enjoyable. The attention to detail in service surpassed our expectations as well as the restaurants and the bar inside the hotel. Our room was beautiful and clean. Room service was excellent and we had the most enjoyable time at Barceló hotel. Thank you for your kindness and service!


    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back very soon. Fernando Romero Quality Manager

    HODNOCENÍ

    Round Indicators

    • červen 22 2018
    • Služební cesty

    michaelfritz2018

    “One day at Barceló CDMX”


    very impressive place. Very nice and helpful staff. Absolutely a recommendation and thumbs up. Room had a great view over Mexico City. Very central, good reach of museums and el centro. I will stay here next time again


    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Estimado michaelfritz2018, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back at our address very soon. Fernando Romero Quality Manager

    HODNOCENÍ

    Round Indicators

    • červen 21 2018
    • S rodinou

    anacarolinamonzon

    “Perfect stay!!!”


    The hotel and staff were wonderful! The food at the restaurant on the 12th floor Is simply delicious!! We got a very nice suite with a Beautiful View of the City! Concierge was great as well! Perfect Vacation!


    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear anacarolinamonzon, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process. Should you require any further assitance, please do not hesiate to contact us. Fernando Romero Quality Manager

    HODNOCENÍ

    Round Indicators

    • červen 21 2018
    • Baltimore, Maryland
    • S rodinou

    luzguz22

    “Almost great stay.”


    The hotel is in a great location, rooms are clean and comfortable, and the breakfast buffet is delicious and varied. Only problem was room service. We had a great first experience, but when we ordered a second time, the food was cold, the server was rushed, we were missing eating utensils, and we had to wait for over an hour and a half gor the server to return and take away the folding table, which we could not fold and place outside. He finally showed up after two calls and finally speaking to a manager. We went to bed after 11:00 pm waiting for him.


    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Luzguz22, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please be assured your comments regarding the service you received has been discussed with our Manager in order to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. Looking forward to welcoming you back very soon. Fernando Romero Quality Manager

    HODNOCENÍ

    Round Indicators

    • červen 18 2018
    • Elora, Kanada
    • Pro jednotlivce

    edewing

    “Barceló hotel in Mexico City”


    This hotel has everything you need. It’s close to downtown and has realible taxis services . The bell boy Jesus Rodriguez was very good and spoke very clear English. He was always available and very helpful.


    Fernando R, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Edewing, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Looking forward to welcoming you back at our address very soon! Fernando Romero Quality Manager

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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