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Facade of the Barceló Mexico Reforma hotel
Premios y Reconocimientos

Prizes and awards

;
map

Mapa a poloha

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12,7 km Mezinárodní letiště Mexiko (MEX)

3,4 km Hlavní náměstí - Plaza de la Constitución

6,5 km Muzeum Soumaya

3,6 km Metropolitní katedrála

Názory klientů

Není lepší odborník, než je cestovatel.

Barceló México Reforma

4.5/5 Round Indicators
| 2156 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

57% Complete

1245

Velmi dobré

24% Complete

536

Normální

8% Complete

185

Špatné

4% Complete

88

Velmi špatné

4% Complete

102

Filtrovat podle

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    Round Indicators
    pfvidetta 09/16/2019 Služební cesty

    “Very good hotel”

    Nice hotel, good location, good staff. clean rooms. Needs to improve WiFi in the rooms as well as the elevators, waiting time. Near the major businesses and airport. Good restaurants near by. I´ve been using this hotel for one year for my business trips.

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear pfvidetta, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    Coastal58256018474 09/10/2019 Páry

    “Great hotel in a perfect location”

    Loved the hotel and location. Great bar with live music as well. Highly recommend! The rooms were clean and the entire staff that we interacted with was all very friendly. Within walking distance of many great attractions.

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Coastal58256018474, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    Mihay G 09/09/2019 Páry

    “The Premium Level caveats”

    Your Premium level experience my not be worth the extra money if you are not given the full benefits of it from the moment you arrive to the hotel. Check-in experience not the best at all, at least for my companion. We were suppose to have access to a private lounge to do the check-in but she had rather to wait over 2 hours for me to arrive to the hotel. Front desk personnel not very helpful when asked why something like that had happened. She just stood there and repeated to me a memorized verse about the hotel policies regarding the bookings (by the way, the reservation was already pre-paid so it wasn't even an issue of money).

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Mihay G, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We will be reviewing this with the corrisponding areas so we are able to offer a better stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    Round Indicators
    carlvelasquez Puerto Vallarta, Mexiko. 09/06/2019 Služební cesty

    “Great Place to stay.”

    What a fantastic place to stay when in Mexico City. Close to Everything , just few minutes walking distance away. The rooms are just what you need after a busy time in the city. Very comfortable and the staff go out of their way to please. The breakfast is great. Will definitely be back.

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear carlvelasquez, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Ena Navarro Quality and Service

    Round Indicators
    Ademius H Fullerton, Kalifornie. 09/04/2019

    “Impeccable hotel in the best location for tourists”

    My daughter and I stayed at Barcelo Reforma at the end of August for 8 days and had plenty of time to have something go wrong but nothing did. I have nothing but positive things to say about every aspect of this hotel. The service, cleanliness in and outside of the rooms, location, value, etc. This hotel is walking distance to Parque de la Alameda, Palacio de Bellas Artes, Monumento a la Revolucion, Torre Latinoamericana, zocalo, and it is on one of the most beautiful and most iconic avenues in Mexico City. The surroundings are safe throughout the day and night. When my daughter and I walked back to the hotel after the ballet at Bellas Artes at about 11:00 PM on a weekday, there were plenty of people of all ages and police presence around. In addition to the hotel restaurants, there is steakhouse (Sonora Grill) and a Japanese restaurant (Daikoku) within the hotel's building. We stayed at the premium level which was only about $20 per day which included access to the private lounge on the 12th floor where breakfast buffet and hors d'oeuvres and mid-day and evening are offered. On none of the days when we took advantage of the breakfast buffet was the lounge crowded or had run out of any of the food items. We stayed most of the day out touristing so I do not know what was offered in the lounge at mid-day and evening, but I know wine is included. We were very satisfied with food and timeliness of room service, which was reasonably priced. I definitely recommend this hotel and I will likely stay there again. I congratulate all staff for the service they provide day in day out.

    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
     Dear Ademius H, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló México Reforma was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • září 16 2019
    • Služební cesty

    pfvidetta

    “Very good hotel”


    Nice hotel, good location, good staff. clean rooms. Needs to improve WiFi in the rooms as well as the elevators, waiting time. Near the major businesses and airport. Good restaurants near by. I´ve been using this hotel for one year for my business trips.


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear pfvidetta, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • září 10 2019
    • Páry

    Coastal58256018474

    “Great hotel in a perfect location”


    Loved the hotel and location. Great bar with live music as well. Highly recommend! The rooms were clean and the entire staff that we interacted with was all very friendly. Within walking distance of many great attractions.


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Coastal58256018474, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • září 9 2019
    • Páry

    Mihay G

    “The Premium Level caveats”


    Your Premium level experience my not be worth the extra money if you are not given the full benefits of it from the moment you arrive to the hotel. Check-in experience not the best at all, at least for my companion. We were suppose to have access to a private lounge to do the check-in but she had rather to wait over 2 hours for me to arrive to the hotel. Front desk personnel not very helpful when asked why something like that had happened. She just stood there and repeated to me a memorized verse about the hotel policies regarding the bookings (by the way, the reservation was already pre-paid so it wasn't even an issue of money).


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Mihay G, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We will be reviewing this with the corrisponding areas so we are able to offer a better stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • září 6 2019
    • Puerto Vallarta, Mexiko
    • Služební cesty

    carlvelasquez

    “Great Place to stay.”


    What a fantastic place to stay when in Mexico City. Close to Everything , just few minutes walking distance away. The rooms are just what you need after a busy time in the city. Very comfortable and the staff go out of their way to please. The breakfast is great. Will definitely be back.


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear carlvelasquez, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Ena Navarro Quality and Service

    HODNOCENÍ

    Round Indicators

    • září 4 2019
    • Fullerton, Kalifornie

    Ademius H

    “Impeccable hotel in the best location for tourists”


    My daughter and I stayed at Barcelo Reforma at the end of August for 8 days and had plenty of time to have something go wrong but nothing did. I have nothing but positive things to say about every aspect of this hotel. The service, cleanliness in and outside of the rooms, location, value, etc. This hotel is walking distance to Parque de la Alameda, Palacio de Bellas Artes, Monumento a la Revolucion, Torre Latinoamericana, zocalo, and it is on one of the most beautiful and most iconic avenues in Mexico City. The surroundings are safe throughout the day and night. When my daughter and I walked back to the hotel after the ballet at Bellas Artes at about 11:00 PM on a weekday, there were plenty of people of all ages and police presence around. In addition to the hotel restaurants, there is steakhouse (Sonora Grill) and a Japanese restaurant (Daikoku) within the hotel's building. We stayed at the premium level which was only about $20 per day which included access to the private lounge on the 12th floor where breakfast buffet and hors d'oeuvres and mid-day and evening are offered. On none of the days when we took advantage of the breakfast buffet was the lounge crowded or had run out of any of the food items. We stayed most of the day out touristing so I do not know what was offered in the lounge at mid-day and evening, but I know wine is included. We were very satisfied with food and timeliness of room service, which was reasonably priced. I definitely recommend this hotel and I will likely stay there again. I congratulate all staff for the service they provide day in day out.


    PoteroHBMR, Gerente v zařízení Barcelo Mexico Reforma, odpověděl na tuto recenzi.
    Dear Ademius H, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló México Reforma was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

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