Barceló Hotel Beach  Maya Tropical
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Mapa a poloha

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km   Mezinárodní letiště Cancún 

0 m Chac Halal Beach

35 km Archeologická oblast Tulum

30 km Xel-Ha

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Prizes and awards

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Barceló Maya Tropical

4.5/5 Round Indicators
| 6002 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

60% Complete

3653

Velmi dobré

23% Complete

1410

Normální

8% Complete

496

Špatné

4% Complete

259

Velmi špatné

3% Complete

184

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    Round Indicators
    Navigate54965922749 Ontario, Kanada. 12/13/2018 Pro jednotlivce

    “My vacation at Cancun”

    Very happy with my stay at Barcelo Maya Tropical. Staff was good, food was very good. Beach was clean and few feet away. Pools are very clean and entertaining with music and group dance. Bars are close by every where and staff happy to serve you.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
     Dear Navigate54965922749 Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The Management.

    Round Indicators
    Russell P 12/13/2018 S rodinou

    “Family Trip - Mexican Riviera Maya - Barcelo Maya Tropical”

    A very large resort with many things to keep you busy. Staff was very attentive and friendly. Quality of the Beach was very good. Specialty Restaurants were good. Lots of selection of Tequila, but Rum selection was not as plentiful. Dolphin show was short, but good. It was free. Buses are available to transport you around the resort. Had a great time with the Family, and would definitely consider this resort again.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
     Dear Rusell P Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The Management.

    Round Indicators
    TravelerVal88 Maryland. 12/10/2018 S rodinou

    “Good and bad”

    I will start from what was excellent: - Great pools with a lot of pool chairs. I liked that the pools were not just for leisure, but you could also do laps or play active games there. I wish people did not drop plastic into the pools, but it’s a complaint to the guests, not to Barceló. - Very good breakfast, and the desert chef is amazing. I don’t typically eat sweets, but here I could not say no to some of the creations. - Beautiful grounds. They had one of the best Christmas decorations I’ve seen. - Close proximity of the mall and souvenir stores. - Friendly and helpful people. Now the bad part: - Smelly and outdated room. I won’t say all of them are bad, but my room was. The a/c was working all the time, and the room still smelled wet. The bathtub had peeled paint and mold on it. - WiFi at the bar or mall three hours a day, in room WiFi can be purchased. This was like going back in time. No free WiFi on the grounds! - Drinks were watered down, meat and fish dishes tasted like cardboard. - The beach was not horrible, but it’s a concrete beach with a thin layer of sand on it. The beach was not cleaned at all the first two days. There are no umbrellas, just the palm trees that create a little bit of shade. The sea entrance is decent, but there are still rocks on the way. Overall rating... I wish the issues could be fixed, then it would be a solid 5 star hotel.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
     We would like to thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay, we also have taken note of your various constructive comments and please be assured that we value all our guests, your feedback to be of utmost importance to us. Looking forward to having you as our guest again in the near future. The Management.

    Round Indicators
    FarAway17272507458 New Westminster, Kanada. 12/10/2018 S rodinou

    “Third stay at barcelo maya!”

    We go back because it offers good value. All amenities are available, staff is friendly. Safe and clean environment. Clean rooms. Buffets are good. Several other restaurants available. Great pool setup, clean beaches. Beds could be a bit more comfortable and wifi needs to be better, but overall very worthwhile and we will be going back.

    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
     Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The Management.

    Round Indicators
    Dodo B Ottawa, Kanada. 06/25/2014

    “Excelentní pláž, pokoj/obsluha hrozná, jídlo skvělé”

    Tohle bude jednoduchá recenze. Začnu s tím dobrým. Pláž/bazén byly jedny z nejlepších, ve kterých jsem kdy byl. Spousta místa, mnoho lehátek, hodně stínu a dobrého písku. Tady není nač si stěžovat a taky jsme tu strávili většinu pobytu. Pokoj/obsluha Ty byly naopak zase jedny z nejhorších, jaké jsem kdy zažil. Mají problém s vlhkostí. Jakmile jsme vešli do pokoje, ucítili jsme odpornou plíseň. Zápach plísně setrvával, i když jsme se snažili otevírat dveře a okna jak to jen šlo. Ani klimatizace nepomohla. Budete vlhcí a vaše oblečení bude s dalšími dny vlhčí a vlhčí. Musel jsem dát všechny knížky a brožury ven, protože už taky začínaly nehezky páchnout. Polštáře mi taky nevoněly. Slyšel jsem ale, že to záleží na umístění a patře, ve kterém se váš hotel nachází. Obsluha Bude vám doneseno jídlo a pití. Na všechno ostatní můžete zapomenout. Měli jsme rozbité hodiny a televizi a nebyli schopní nám je opravit/vyměnit. Musel jsem volat aspoň pětkrát během dvou dní, než konečně někoho poslali. Otřesné. Jídlo Jídlo bylo vynikající a bufet velmi dobrý. Restaurace byly taky vynikající. Určitě lepší, než Cuba.

    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
     Dear Dodo, First of all we would like to thank you for sharing your experience at Barcelo Maya Tropical, we are glad to know the goods we really apologize for the bad. We will keep working to improve rooms, facilities and service. We really appreciate your time and comments. We would be grateful to have another opportunity to show you our true level of service. Warmest Regards to Ottawa. La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

    HODNOCENÍ

    Round Indicators

    • prosinec 13 2018
    • Ontario, Kanada
    • Pro jednotlivce

    Navigate54965922749

    “My vacation at Cancun”


    Very happy with my stay at Barcelo Maya Tropical. Staff was good, food was very good. Beach was clean and few feet away. Pools are very clean and entertaining with music and group dance. Bars are close by every where and staff happy to serve you.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
    Dear Navigate54965922749 Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The Management.

    HODNOCENÍ

    Round Indicators

    • prosinec 13 2018
    • S rodinou

    Russell P

    “Family Trip - Mexican Riviera Maya - Barcelo Maya Tropical”


    A very large resort with many things to keep you busy. Staff was very attentive and friendly. Quality of the Beach was very good. Specialty Restaurants were good. Lots of selection of Tequila, but Rum selection was not as plentiful. Dolphin show was short, but good. It was free. Buses are available to transport you around the resort. Had a great time with the Family, and would definitely consider this resort again.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
    Dear Rusell P Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The Management.

    HODNOCENÍ

    Round Indicators

    • prosinec 10 2018
    • Maryland
    • S rodinou

    TravelerVal88

    “Good and bad”


    I will start from what was excellent: - Great pools with a lot of pool chairs. I liked that the pools were not just for leisure, but you could also do laps or play active games there. I wish people did not drop plastic into the pools, but it’s a complaint to the guests, not to Barceló. - Very good breakfast, and the desert chef is amazing. I don’t typically eat sweets, but here I could not say no to some of the creations. - Beautiful grounds. They had one of the best Christmas decorations I’ve seen. - Close proximity of the mall and souvenir stores. - Friendly and helpful people. Now the bad part: - Smelly and outdated room. I won’t say all of them are bad, but my room was. The a/c was working all the time, and the room still smelled wet. The bathtub had peeled paint and mold on it. - WiFi at the bar or mall three hours a day, in room WiFi can be purchased. This was like going back in time. No free WiFi on the grounds! - Drinks were watered down, meat and fish dishes tasted like cardboard. - The beach was not horrible, but it’s a concrete beach with a thin layer of sand on it. The beach was not cleaned at all the first two days. There are no umbrellas, just the palm trees that create a little bit of shade. The sea entrance is decent, but there are still rocks on the way. Overall rating... I wish the issues could be fixed, then it would be a solid 5 star hotel.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
    We would like to thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay, we also have taken note of your various constructive comments and please be assured that we value all our guests, your feedback to be of utmost importance to us. Looking forward to having you as our guest again in the near future. The Management.

    HODNOCENÍ

    Round Indicators

    • prosinec 10 2018
    • New Westminster, Kanada
    • S rodinou

    FarAway17272507458

    “Third stay at barcelo maya!”


    We go back because it offers good value. All amenities are available, staff is friendly. Safe and clean environment. Clean rooms. Buffets are good. Several other restaurants available. Great pool setup, clean beaches. Beds could be a bit more comfortable and wifi needs to be better, but overall very worthwhile and we will be going back.


    BMAYAFASEII, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
    Thank you very much for sharing this great review of your recent stay at Barceló Tropical. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. The Management.

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Ottawa, Kanada

    Dodo B

    “Excelentní pláž, pokoj/obsluha hrozná, jídlo skvělé”


    Tohle bude jednoduchá recenze. Začnu s tím dobrým. Pláž/bazén byly jedny z nejlepších, ve kterých jsem kdy byl. Spousta místa, mnoho lehátek, hodně stínu a dobrého písku. Tady není nač si stěžovat a taky jsme tu strávili většinu pobytu. Pokoj/obsluha Ty byly naopak zase jedny z nejhorších, jaké jsem kdy zažil. Mají problém s vlhkostí. Jakmile jsme vešli do pokoje, ucítili jsme odpornou plíseň. Zápach plísně setrvával, i když jsme se snažili otevírat dveře a okna jak to jen šlo. Ani klimatizace nepomohla. Budete vlhcí a vaše oblečení bude s dalšími dny vlhčí a vlhčí. Musel jsem dát všechny knížky a brožury ven, protože už taky začínaly nehezky páchnout. Polštáře mi taky nevoněly. Slyšel jsem ale, že to záleží na umístění a patře, ve kterém se váš hotel nachází. Obsluha Bude vám doneseno jídlo a pití. Na všechno ostatní můžete zapomenout. Měli jsme rozbité hodiny a televizi a nebyli schopní nám je opravit/vyměnit. Musel jsem volat aspoň pětkrát během dvou dní, než konečně někoho poslali. Otřesné. Jídlo Jídlo bylo vynikající a bufet velmi dobrý. Restaurace byly taky vynikající. Určitě lepší, než Cuba.


    BMAYATROPICAL-GS, Gerente v zařízení Barcelo Maya Tropical, odpověděl na tuto recenzi.
    Dear Dodo, First of all we would like to thank you for sharing your experience at Barcelo Maya Tropical, we are glad to know the goods we really apologize for the bad. We will keep working to improve rooms, facilities and service. We really appreciate your time and comments. We would be grateful to have another opportunity to show you our true level of service. Warmest Regards to Ottawa. La Gerencia Barcelo Maya Tropical gteoperaciones.tropical@barcelomaya.com

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