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Kocatepe Mah 25   Abdulhak Hamit Cad , Beyoglu   Istanbul  


Places of Interest

20,4 km Mezinárodní letiště Atatürk

900 m Stanice metra Taksim

141,62 m Tramvajová zastávka

3,2 km Vlakové nádraží Sirkeci

Názory klientů

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Barceló Istanbul

4.5/5 Round Indicators
| 140 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

73% Complete

103

Velmi dobré

15% Complete

21

Normální

9% Complete

13

Špatné

0% Complete

1

Velmi špatné

1% Complete

2

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    Round Indicators
    Daiana S Craiova. 07/18/2019 Páry

    “Great hotel”

    We stayed at this elegant hotel for 3 nights and we had an excellent stay. The room was very nice, large, with plenty of space to deposit your luggage and your belongings. The room was very comfortable and very clean, so was the bathroom, which was on the large side, as well, and very beautifully furnished. The staff was friendly and helpful, they provided us with all the information we asked for. A lot of nice touches at Barcelo hotel, like turkish delight, providing small bottles of water everyday, which we really appreciated, as we didn't have to run to the store early in the morning, when we headed out for sightseeing. Very nice breakfast restaurant, which offered a spectacular view and plenty of food choices. The food was really good, so was the coffee and the freshly squeezed natural juices. Totally recommend!
    Round Indicators
    Burhan M 07/15/2019 S rodinou

    “Very decent. Reception staff needs to improve.”

    Stayed there for 6 nights. Overall a decent experience. Very nice location. Breakfast is good with very helpful staff. The only concern we had with this hotel was the reception (except the manager, I believe, she was sweet) rest of the reception staff was rude, did not really care for your requests, and always too busy chatting with each other rather than dealing with the guests) Reception really needs to change the staff. Not good at all. Other than that a very decent stay. We had a connecting room for our kids and we all enjoyed. Fast internet as well.

    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
     Dear Mr. Burhan, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are glad to read that you really enjoyed our unbeatable location.We also greatly appreciate your comments on the quality and variety of our buffets. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, The Barceló Team

    Round Indicators
    MHSME Dubaj, Spojené arabské emiráty. 07/15/2019 S rodinou

    “Good location”

    Good location if you want to be close to Taksim square. Airport bus service very close and convenient. Good value for money. Service is not good. Takes a long time and multiple requests to get simple requests attended to. Housekeeping could do a better job cleaning the rooms on a daily basis.

    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We lament hearing that the service provided by house keeping fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Barceló Team

    Round Indicators
    vzare2019 07/12/2019 Páry

    “10 out of 10 excellent hotel, roof bar every night of my stay with exceptional service from Mr ahmed there.”

    Used the roof bar every night of my stay with exceptional service from Mr ahmed there. Very clean room, location is also very good, very good foods servers at this hotel, will highly recommend it to anyone visiting istanbul.

    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Thank you once more for sharing your experience with us and look forward to serving you again soon. Sincerely, The Barceló Istanbul Team

    Round Indicators
    Anel S 07/09/2019 Krátké dovolené s přáteli

    “The service is amazing!!”

    We selected the hotel to celebrate a special night with friends and the personal help us to organize everything, Including all our special requirements for the room and the Coctail night celebration. They really care about the details and everything was very on point till the end, I can say that it was even more beautiful and fun than what we expected. Thanks for everything Barcelo and especially thanks to Mr. Martin for all the organization!

    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
     Dear Mrs. Suarez, Thank you very much for sharing this great review of your recent stay at Barceló Istanbul. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Barceló Istanbul Team

    HODNOCENÍ

    Round Indicators

    • červenec 18 2019
    • Craiova
    • Páry

    Daiana S

    “Great hotel”


    We stayed at this elegant hotel for 3 nights and we had an excellent stay. The room was very nice, large, with plenty of space to deposit your luggage and your belongings. The room was very comfortable and very clean, so was the bathroom, which was on the large side, as well, and very beautifully furnished. The staff was friendly and helpful, they provided us with all the information we asked for. A lot of nice touches at Barcelo hotel, like turkish delight, providing small bottles of water everyday, which we really appreciated, as we didn't have to run to the store early in the morning, when we headed out for sightseeing. Very nice breakfast restaurant, which offered a spectacular view and plenty of food choices. The food was really good, so was the coffee and the freshly squeezed natural juices. Totally recommend!


    HODNOCENÍ

    Round Indicators

    • červenec 15 2019
    • S rodinou

    Burhan M

    “Very decent. Reception staff needs to improve.”


    Stayed there for 6 nights. Overall a decent experience. Very nice location. Breakfast is good with very helpful staff. The only concern we had with this hotel was the reception (except the manager, I believe, she was sweet) rest of the reception staff was rude, did not really care for your requests, and always too busy chatting with each other rather than dealing with the guests) Reception really needs to change the staff. Not good at all. Other than that a very decent stay. We had a connecting room for our kids and we all enjoyed. Fast internet as well.


    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
    Dear Mr. Burhan, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are glad to read that you really enjoyed our unbeatable location.We also greatly appreciate your comments on the quality and variety of our buffets. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, The Barceló Team

    HODNOCENÍ

    Round Indicators

    • červenec 15 2019
    • Dubaj, Spojené arabské emiráty
    • S rodinou

    MHSME

    “Good location”


    Good location if you want to be close to Taksim square. Airport bus service very close and convenient. Good value for money. Service is not good. Takes a long time and multiple requests to get simple requests attended to. Housekeeping could do a better job cleaning the rooms on a daily basis.


    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We lament hearing that the service provided by house keeping fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Barceló Team

    HODNOCENÍ

    Round Indicators

    • červenec 12 2019
    • Páry

    vzare2019

    “10 out of 10 excellent hotel, roof bar every night of my stay with exceptional service from Mr ahmed there.”


    Used the roof bar every night of my stay with exceptional service from Mr ahmed there. Very clean room, location is also very good, very good foods servers at this hotel, will highly recommend it to anyone visiting istanbul.


    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Thank you once more for sharing your experience with us and look forward to serving you again soon. Sincerely, The Barceló Istanbul Team

    HODNOCENÍ

    Round Indicators

    • červenec 9 2019
    • Krátké dovolené s přáteli

    Anel S

    “The service is amazing!!”


    We selected the hotel to celebrate a special night with friends and the personal help us to organize everything, Including all our special requirements for the room and the Coctail night celebration. They really care about the details and everything was very on point till the end, I can say that it was even more beautiful and fun than what we expected. Thanks for everything Barcelo and especially thanks to Mr. Martin for all the organization!


    cmbarceloturkey, Guest Relations Manager v zařízení Barceló Istanbul, odpověděl na tuto recenzi.
    Dear Mrs. Suarez, Thank you very much for sharing this great review of your recent stay at Barceló Istanbul. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Barceló Istanbul Team

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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