Swimming Pool at the Occidental Cozumel Hotel

Occidental Cozumel

Texto: 33122 Luxusní resort situovaný na rajské pláži Cozumel je ideální pro milovníky potápění. Carretera Costera Sur Km 16.6 | 77600 San Francisco | Palancar | México
+ 52 987 872 97 30 + 52 987 872 97 39
Occidental Cozumel Texto: 33122 4 out of 5 based on 4645 ratings. 4645 user reviews.
Occidental Cozumel reviewed by christ0pherleeh on . Mr. H Not what I ordered. I wanted a room with ocean view I was informed when I got there that no ocean view was available. I am a RC member and did not get what I paid for. Very disappointed!! Beach area... Rating: 3
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Occidental Cozumel

Carretera Costera Sur Km 16.6   77600 San Francisco   Palancar   México  


Places of Interest

19,8 km Mezinárodní letiště Cozumel

300 m Pláž

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Cozumel

4.0/5 Round Indicators
| 4638 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

37% Complete

1757

Velmi dobré

32% Complete

1516

Normální

15% Complete

740

Špatné

8% Complete

385

Velmi špatné

5% Complete

242

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    Round Indicators
    alexandram1203 07/21/2017 Páry

    “Beautiful resort but never going back!”

    I did all the research before going and i read all the reviews about how terrible the food is... I should have listened. I fell in love with the scenery that I was willing to just try out the food. Big mistake. If you are paying to go to an all inclusive resort than you should enjoy the drink service and food. I liked the beach but that was it, there is not servers on the beach which is shocking to me you have to go up to the pools to get a drink in a tiny little plastic cup(no straws btw) and go back to the beach. Guys the food is HORRIBLE, like really bad we just wanted decent not 5stars just decent. We eneded up going to other resorts or out to eat because we just didnt want to go back to our resort. The thing I was most shocked about was the customer service, no one was friendly no one wanted to help you with little questions we felt as if we were bugging people. They dont smile at you or make you feel welcomed. The only people that were very nice, were the people who were trying to sell us a timeshare(dont waste your time even if your getting a "gift" which are discounts) right after we said we were not interested their faces switched and they also become unfriendly like the other people in the hotel. Pick another place we had a great time in Mexico but it really sorry for my languaged but it really sucked not being able to go back to your resort because you dreaded being there.
    Round Indicators
    kathrynk483 Tulsa, Oklahoma. 07/21/2017 S rodinou

    “Beautiful beach”

    Beautiful beach and great location. Nice resort and rooms even though I didn't receive what I booked. Nice amenities. Great pool bar. Poor customer service. Poor food. Ridiculous dress code for restaurants that are at a beach. Overall it was a great time!
    Round Indicators
    Suzanne G pennington. 07/20/2017 S rodinou

    “Mangrove jungle and beach”

    Lovely setting, beautiful hotel, great staff, family friendly yet still relaxing. (Some people really do drink too much at all inclusive and can get too loud, be aware of that). Small and hidden gem at south end of Cozumel away from the hubbub. Yet easy to get to town. Lots of hotel based excursions.
    Round Indicators
    Kathryn T Loveland, Colorado, United States. 07/20/2017 Krátké dovolené s přáteli

    “Not for the wheelchair user!”

    Wheelchair accessible room was in no way accessible! Chair would not fit next to toilet or in shower cubicle. Asked for a shower chair and was given a green plastic patio chair, not safe for a shower!! Lack of concern from management was apauling.
    Round Indicators
    gssmith1985 Clinton, Arkansas. 07/20/2017

    “If only the food was better...”

    First the great parts...Gabriella is a super star! Had a family of 10 (6 adults, 3 children, and one infant) and when there were not 4 rooms in the same building, Gabriella upgraded us to the Presidential Suite in the Royal Level for no additional charge (3 bedroom suite) and gave us an additional room. The additional amenities were nice but would not had paid for the small additions (free wifi-not consistent, free room service- though it takes an hour usually, separate small pool, private restaurant - ate there once for breakfast- slow service, and liquor in the room-but bars were everywhere). Pool activity staff was great. -very attentive to children. Hans who did scuba demo was great with kids. Rolando from Amstar was helpful in all transportation aspects - always use Amstar! Now the bad- food is very much resort food - nothing special...not even the guacamole which was more like Green Goddess dressing. Specialty restaurants were very slow in service whether just water service or the fact I went to ask about our dinner after an hour of waiting in the seafood restaurant and suddenly all our foo appeared except for one order...all was cold by then...we left and went back to the buffet. Overall, it is a good small resort with friendly staff, well kept grounds, and good beaches but do not go for the food.

    HODNOCENÍ

    Round Indicators

    • červenec 21 2017
    • Páry

    alexandram1203

    “Beautiful resort but never going back!”


    I did all the research before going and i read all the reviews about how terrible the food is... I should have listened. I fell in love with the scenery that I was willing to just try out the food. Big mistake. If you are paying to go to an all inclusive resort than you should enjoy the drink service and food. I liked the beach but that was it, there is not servers on the beach which is shocking to me you have to go up to the pools to get a drink in a tiny little plastic cup(no straws btw) and go back to the beach. Guys the food is HORRIBLE, like really bad we just wanted decent not 5stars just decent. We eneded up going to other resorts or out to eat because we just didnt want to go back to our resort. The thing I was most shocked about was the customer service, no one was friendly no one wanted to help you with little questions we felt as if we were bugging people. They dont smile at you or make you feel welcomed. The only people that were very nice, were the people who were trying to sell us a timeshare(dont waste your time even if your getting a "gift" which are discounts) right after we said we were not interested their faces switched and they also become unfriendly like the other people in the hotel. Pick another place we had a great time in Mexico but it really sorry for my languaged but it really sucked not being able to go back to your resort because you dreaded being there.


    HODNOCENÍ

    Round Indicators

    • červenec 21 2017
    • Tulsa, Oklahoma
    • S rodinou

    kathrynk483

    “Beautiful beach”


    Beautiful beach and great location. Nice resort and rooms even though I didn't receive what I booked. Nice amenities. Great pool bar. Poor customer service. Poor food. Ridiculous dress code for restaurants that are at a beach. Overall it was a great time!


    HODNOCENÍ

    Round Indicators

    • červenec 20 2017
    • pennington
    • S rodinou

    Suzanne G

    “Mangrove jungle and beach”


    Lovely setting, beautiful hotel, great staff, family friendly yet still relaxing. (Some people really do drink too much at all inclusive and can get too loud, be aware of that). Small and hidden gem at south end of Cozumel away from the hubbub. Yet easy to get to town. Lots of hotel based excursions.


    HODNOCENÍ

    Round Indicators

    • červenec 20 2017
    • Loveland, Colorado, United States
    • Krátké dovolené s přáteli

    Kathryn T

    “Not for the wheelchair user!”


    Wheelchair accessible room was in no way accessible! Chair would not fit next to toilet or in shower cubicle. Asked for a shower chair and was given a green plastic patio chair, not safe for a shower!! Lack of concern from management was apauling.


    HODNOCENÍ

    Round Indicators

    • červenec 20 2017
    • Clinton, Arkansas

    gssmith1985

    “If only the food was better...”


    First the great parts...Gabriella is a super star! Had a family of 10 (6 adults, 3 children, and one infant) and when there were not 4 rooms in the same building, Gabriella upgraded us to the Presidential Suite in the Royal Level for no additional charge (3 bedroom suite) and gave us an additional room. The additional amenities were nice but would not had paid for the small additions (free wifi-not consistent, free room service- though it takes an hour usually, separate small pool, private restaurant - ate there once for breakfast- slow service, and liquor in the room-but bars were everywhere). Pool activity staff was great. -very attentive to children. Hans who did scuba demo was great with kids. Rolando from Amstar was helpful in all transportation aspects - always use Amstar! Now the bad- food is very much resort food - nothing special...not even the guacamole which was more like Green Goddess dressing. Specialty restaurants were very slow in service whether just water service or the fact I went to ask about our dinner after an hour of waiting in the seafood restaurant and suddenly all our foo appeared except for one order...all was cold by then...we left and went back to the buffet. Overall, it is a good small resort with friendly staff, well kept grounds, and good beaches but do not go for the food.


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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód”) je kombinací písmen anebo čísel, které umožňují slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a bude vám odečtena příslušná sleva v této rezervaci. Po zadání kódu ceny zobrazené v kroku 1 rezervačního procesu již zahrnují uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Na jednu rezervaci je možné uplatnit pouze jeden slevový kód. Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    * Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    ** Hotel si při hostově ubytování vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat částky odečtené při originální rezervaci.

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