Barceló Hotel Pool  Tucancún Beach
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Mapa a poloha

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo ,   México  


Places of Interest

18,9 km  Mezinárodní letiště Cancún

6 km Golfové hřiště Golf Pok-Ta-Pok (autor: Robert Trent Jones Jr.)

0 km Pláž Tucancún

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Tucancún

4.0/5 Round Indicators
| 6989 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

45% Complete

3190

Velmi dobré

30% Complete

2132

Normální

13% Complete

953

Špatné

6% Complete

422

Velmi špatné

4% Complete

292

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    Round Indicators
    championfox Leicester, Spojené království. 01/21/2019 Pro jednotlivce

    “Fantastic as always 5*”

    My fourth stay (November 2018) in two years which tells you how much I love this place. Only experienced a handful of minor issues in those visits and they were either resolved satisfactorily by the staff or they weren’t significant enough to complain about. None of those issues would be important enough to mention here. However some people do like to moan about everything. You’re in beautiful Cancun – relax and enjoy yourselves!! The views are magnificent. Plenty of choice for food and drink. So many fine staff members to mention who often go above the call of duty including Xavier Narvaez (entertainment), Vicente Santos (buffet restaurant), Felix Yam, Alex Palma and Pablo Cornelio (lobby bar), Michelle Lopez (pool bar), Angelica Rosas and Maria de la Cruz (premium club) and Maday Molina (reception). Always a value for money holiday – even though prices can shoot up at busy times, understandably – and I’m going back in March for more of the same enjoyment. Thank you as always.

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear championfox: We would like to thank you for choosing our hotel once again for your vacation and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read that we continue to fulfill your wishes and holiday needs year after year. We are very grateful for your praise for our staff, whose kindness and kindness is one of the greatest strengths of our hotel and I pledge to congratulate all of them on their behalf for the contribution to your well-being during your stay at our hotel. We hope to have the great pleasure of having your visit again. Best regards, Paulina Arroyo Management Assistant.

    Round Indicators
    TrailBlazer818177 01/20/2019 Pro jednotlivce

    “Nice hotel”

    I really liked the hotel. Very clean kind and profesional staff without exception specially in the reception and entertainment team. Also the hotel is very secure. even i forget my secure hotel safe, open for 24 hours .my money was inside and hadn't't lost anything 😉.

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear TrailBlazer818177: We want to thank you for your kind comments, your detailed opinion will be a good reference for all the people who are planning to visit our hotel. We hope you will give us the opportunity to receive it again in your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    Round Indicators
    Journey42628710622 Hickory Hills, Illinois. 01/20/2019 Krátké dovolené s přáteli

    “Stay was amazing”

    This hotel, along with the staff, was fantastic. Food was on point. Drinks were cold and service was stellar. The rooms were clean and perfect. It was nice to open the window and hear the ocean breeze.

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear Journey42628710622: Nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Esperamos recibirlo nuevamente en su próxima visita a Cancún. Saludos Cordiales, Paulina Arroyo Asistente de Gerencia.

    Round Indicators
    peterrQ4019GI 01/17/2019 Pro jednotlivce

    “Great time in Cancun”

    This hotel has some great staff is makes your stay even better. I look forward being able to stay there again and hopefully for a longer stay this time. When I left it felt like I was leaving friends.

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear peterrQ4019GI: Le damos las gracias por compartir su opinión sobre su estancia en el hotel. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Sus comentarios nos motivan para seguir ofreciendo un servicio de calidad y ayudarnos a lograr el objetivo de hacer sentir a nuestros visitantes como en casa. Esperamos recibirlo pronto. Saludos cordiales, Paulina Arroyo Asistente de Gerencia.

    Round Indicators
    patcarsr Chitown. 01/17/2019 S rodinou

    “Tucancun”

    Good service, good location, good staff. Food and drinks need improvement. I have stayed at this resort 8 times over the last 12 years. However, the food and drink quality and choices have gradually decreased over the last few years. The "seafood" restaurant (la Cariboya) needs serious improvement..

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear patcarsr: First of all, we would like to thank you for choosing our hotel once again for your vacation and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read that we continue to fulfill your wishes and holiday needs year after year. We greatly appreciate your observations, be assured that they will be transmitted to the corresponding areas for your knowledge and follow-up. We hope to have you again on your next vacation. Best regards from the entire Occidental Tucancun Team. Paulina Arroyo Management Assistant.

    HODNOCENÍ

    Round Indicators

    • leden 21 2019
    • Leicester, Spojené království
    • Pro jednotlivce

    championfox

    “Fantastic as always 5*”


    My fourth stay (November 2018) in two years which tells you how much I love this place. Only experienced a handful of minor issues in those visits and they were either resolved satisfactorily by the staff or they weren’t significant enough to complain about. None of those issues would be important enough to mention here. However some people do like to moan about everything. You’re in beautiful Cancun – relax and enjoy yourselves!! The views are magnificent. Plenty of choice for food and drink. So many fine staff members to mention who often go above the call of duty including Xavier Narvaez (entertainment), Vicente Santos (buffet restaurant), Felix Yam, Alex Palma and Pablo Cornelio (lobby bar), Michelle Lopez (pool bar), Angelica Rosas and Maria de la Cruz (premium club) and Maday Molina (reception). Always a value for money holiday – even though prices can shoot up at busy times, understandably – and I’m going back in March for more of the same enjoyment. Thank you as always.


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear championfox: We would like to thank you for choosing our hotel once again for your vacation and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read that we continue to fulfill your wishes and holiday needs year after year. We are very grateful for your praise for our staff, whose kindness and kindness is one of the greatest strengths of our hotel and I pledge to congratulate all of them on their behalf for the contribution to your well-being during your stay at our hotel. We hope to have the great pleasure of having your visit again. Best regards, Paulina Arroyo Management Assistant.

    HODNOCENÍ

    Round Indicators

    • leden 20 2019
    • Pro jednotlivce

    TrailBlazer818177

    “Nice hotel”


    I really liked the hotel. Very clean kind and profesional staff without exception specially in the reception and entertainment team. Also the hotel is very secure. even i forget my secure hotel safe, open for 24 hours .my money was inside and hadn't't lost anything 😉.


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear TrailBlazer818177: We want to thank you for your kind comments, your detailed opinion will be a good reference for all the people who are planning to visit our hotel. We hope you will give us the opportunity to receive it again in your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    HODNOCENÍ

    Round Indicators

    • leden 20 2019
    • Hickory Hills, Illinois
    • Krátké dovolené s přáteli

    Journey42628710622

    “Stay was amazing”


    This hotel, along with the staff, was fantastic. Food was on point. Drinks were cold and service was stellar. The rooms were clean and perfect. It was nice to open the window and hear the ocean breeze.


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear Journey42628710622: Nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Esperamos recibirlo nuevamente en su próxima visita a Cancún. Saludos Cordiales, Paulina Arroyo Asistente de Gerencia.

    HODNOCENÍ

    Round Indicators

    • leden 17 2019
    • Pro jednotlivce

    peterrQ4019GI

    “Great time in Cancun”


    This hotel has some great staff is makes your stay even better. I look forward being able to stay there again and hopefully for a longer stay this time. When I left it felt like I was leaving friends.


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear peterrQ4019GI: Le damos las gracias por compartir su opinión sobre su estancia en el hotel. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Sus comentarios nos motivan para seguir ofreciendo un servicio de calidad y ayudarnos a lograr el objetivo de hacer sentir a nuestros visitantes como en casa. Esperamos recibirlo pronto. Saludos cordiales, Paulina Arroyo Asistente de Gerencia.

    HODNOCENÍ

    Round Indicators

    • leden 17 2019
    • Chitown
    • S rodinou

    patcarsr

    “Tucancun”


    Good service, good location, good staff. Food and drinks need improvement. I have stayed at this resort 8 times over the last 12 years. However, the food and drink quality and choices have gradually decreased over the last few years. The "seafood" restaurant (la Cariboya) needs serious improvement..


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear patcarsr: First of all, we would like to thank you for choosing our hotel once again for your vacation and for sharing this wonderful opinion about your recent stay with us. It is very gratifying to read that we continue to fulfill your wishes and holiday needs year after year. We greatly appreciate your observations, be assured that they will be transmitted to the corresponding areas for your knowledge and follow-up. We hope to have you again on your next vacation. Best regards from the entire Occidental Tucancun Team. Paulina Arroyo Management Assistant.

    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an All Inclusive paradise in Cancun.

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