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Barceló Hotel Pool  Tucancún Beach
;
map

Mapa a poloha

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo ,   México  


Places of Interest

18,9 km  Mezinárodní letiště Cancún

6 km Golfové hřiště Golf Pok-Ta-Pok (autor: Robert Trent Jones Jr.)

0 km Pláž Tucancún

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Tucancún

4.0/5 Round Indicators
| 8128 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

Round Indicators

Čistota

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Služby


Názory

Výborné

48% Complete

3915

Velmi dobré

29% Complete

2384

Normální

12% Complete

1031

Špatné

5% Complete

465

Velmi špatné

4% Complete

333

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    Round Indicators
    jasmin892019 10/14/2019 Krátké dovolené s přáteli

    “Good Hotel”

    I really liked this hotel, but not sure if I would stay there again. The staff was super friendly & attentive. Good WiFi all over the hotel, and all rooms were clean. Food was okay. Great balcony view !
    Round Indicators
    Vacationer815068 10/09/2019 Páry

    “Recommendation”

    Activities are really good and the staff are really nice and helpful, Especially Billy and Marco And Lorenzo The food was not so good and too many restrictions in the hotel exists WiFi isn't free The beach really beautiful

    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear Vacationer815068: We sincerely regret not having been able to meet your expectations, we have read your comments and rest assured that we will work, all in order to regain your trust. Receive a cordial greeting.

    Round Indicators
    SusananitaBananita Ontario, Kalifornie. 10/08/2019 Krátké dovolené s přáteli

    “Great Entertainment”

    Jaír Silva was a very good entertainer, the activities he did for everyone were really fun, he taught us how to make Mexican style bracelets which we took as souvenirs. The games he had inside while it rained made me forget It was raining to begin with lol definitely a place to come back to with a great entertainer like Jaír!

    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear SusananitaBananita: Deseamos agradecer sus amables comentarios en este sitio web,estamos encantados de que haya disfrutado al programa de entretenimiento organizado por nuestro equipo de profesionales, así como de su amabilidad y entusiasmo. Ellos se aseguran de que todos los invitados se unan a las actividades diarias para que puedan tener momentos memorables entre nosotros. Sin duda compartiremos sus felicitaciones con todo el equipo. Esperamos tener el enorme placer de recibir su visita nuevamente. Saludos Cordiales,

    Round Indicators
    layescaaa Riverside, Kalifornie. 10/08/2019 Krátké dovolené s přáteli

    “Jair Silva”

    Great entertainer! He taught us how to make mexican style bracelets that we were able to take home as souvenirs. Jair was very sweet and great to be around! Not only did he provide Excellent customer service, he provided an excellent experience at the hotel.

    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear layescaaa: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you enjoyed your stay and agree with you that our attentive staff plays a key role in the overall experience of our guests. The entire team works very hard to ensure that we offer a high quality service and a different and memorable experience. We hope to have the great pleasure of receiving your visit again. Best regards,

    Round Indicators
    demimayrobertson Londýn, Spojené království. 10/08/2019 Páry

    “First Experience in Cancun was Fantastic! ”

    We stayed here from 26th September for 10 nights and we had a brilliant time! The hotel is a great all inclusive. We were not expecting a balcony with our room but was pleased to find we had one - it wasn’t a front facing ocean view room but we could still see the ocean from our side, just over the shopping mall, we were very grateful the sunsets were spectacular. The rooms are not the most modern we have stayed in but they are clean and well presented. The Staff - They were incredible and they are really what makes this hotel special. Will Alvez on reception was helpful and friendly throughout our stay. He greeted us most mornings and helped us with any queries we had, as well as assisting us with our bags. The biggest shout out goes to Secundino from the restaurant waiting team. He treated us like VIPs throughout our stay. He remembered our drinks order, and even had fresh drinks ready within a matter of seconds of our drinks running low every evening. He was very helpful with the menu, even though we liked our particular dishes so much we ordered them several times. On our last evening he sat us in the best spot in the house with the best view of the sea. His professional, amazing approach really made our trip special. Food - The buffets are mediocre. Not a large variety when it comes to choice or anything in comparison to other all inclusive buffets. The breakfast was a little disappointing - we like a full english breakfast and this is normally available in most hotels which was a shame. (This is my only negative point) We would say definitely make a reservation for the restaurants, its worth it! The Claraboya Restaurant (seafood) Very good! Would recommend the grilled seafood, beef skewers, crab cakes and caeser salad with prawns. Mexico Lindo Restaurant (mexican) Very good! Would recommend the ‘adobo de res’ and the churros. They are a must! As well as the pork tacos. The pools and beach - We spent most of our time on the beach, it wasn’t busy at all and was very enjoyable. The pools are clean and the entertainment is great. There is always someone around to get you a drink. Entertainment - Brilliant! Very amusing and really enjoyed it. We wished the shows went on longer. The pool entertainment is also fantastic. Drinks - Very good! Didn’t feel that they were too watered down however this depends on what you drink. I had the sex on the beach cocktail, and the white wine. My partner had whiskey and coke and beer - it definitely did the job we found ourselves very tipsy just after a few haha. Overall i was very happy with everything and thoroughly enjoyed staying here. I would definitely return as we had a great time. Thank you to the team at Occidental Tucancun :)

    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear demimayrobertson: We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. We hope to have the great pleasure of receiving your visit again and you can continue enjoying our facilities and services. Best regards,

    HODNOCENÍ

    Round Indicators

    • říjen 14 2019
    • Krátké dovolené s přáteli

    jasmin892019

    “Good Hotel”


    I really liked this hotel, but not sure if I would stay there again. The staff was super friendly & attentive. Good WiFi all over the hotel, and all rooms were clean. Food was okay. Great balcony view !


    HODNOCENÍ

    Round Indicators

    • říjen 9 2019
    • Páry

    Vacationer815068

    “Recommendation”


    Activities are really good and the staff are really nice and helpful, Especially Billy and Marco And Lorenzo The food was not so good and too many restrictions in the hotel exists WiFi isn't free The beach really beautiful


    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear Vacationer815068: We sincerely regret not having been able to meet your expectations, we have read your comments and rest assured that we will work, all in order to regain your trust. Receive a cordial greeting.

    HODNOCENÍ

    Round Indicators

    • říjen 8 2019
    • Ontario, Kalifornie
    • Krátké dovolené s přáteli

    SusananitaBananita

    “Great Entertainment”


    Jaír Silva was a very good entertainer, the activities he did for everyone were really fun, he taught us how to make Mexican style bracelets which we took as souvenirs. The games he had inside while it rained made me forget It was raining to begin with lol definitely a place to come back to with a great entertainer like Jaír!


    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear SusananitaBananita: Deseamos agradecer sus amables comentarios en este sitio web,estamos encantados de que haya disfrutado al programa de entretenimiento organizado por nuestro equipo de profesionales, así como de su amabilidad y entusiasmo. Ellos se aseguran de que todos los invitados se unan a las actividades diarias para que puedan tener momentos memorables entre nosotros. Sin duda compartiremos sus felicitaciones con todo el equipo. Esperamos tener el enorme placer de recibir su visita nuevamente. Saludos Cordiales,

    HODNOCENÍ

    Round Indicators

    • říjen 8 2019
    • Riverside, Kalifornie
    • Krátké dovolené s přáteli

    layescaaa

    “Jair Silva”


    Great entertainer! He taught us how to make mexican style bracelets that we were able to take home as souvenirs. Jair was very sweet and great to be around! Not only did he provide Excellent customer service, he provided an excellent experience at the hotel.


    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear layescaaa: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you enjoyed your stay and agree with you that our attentive staff plays a key role in the overall experience of our guests. The entire team works very hard to ensure that we offer a high quality service and a different and memorable experience. We hope to have the great pleasure of receiving your visit again. Best regards,

    HODNOCENÍ

    Round Indicators

    • říjen 8 2019
    • Londýn, Spojené království
    • Páry

    demimayrobertson

    “First Experience in Cancun was Fantastic! ”


    We stayed here from 26th September for 10 nights and we had a brilliant time! The hotel is a great all inclusive. We were not expecting a balcony with our room but was pleased to find we had one - it wasn’t a front facing ocean view room but we could still see the ocean from our side, just over the shopping mall, we were very grateful the sunsets were spectacular. The rooms are not the most modern we have stayed in but they are clean and well presented. The Staff - They were incredible and they are really what makes this hotel special. Will Alvez on reception was helpful and friendly throughout our stay. He greeted us most mornings and helped us with any queries we had, as well as assisting us with our bags. The biggest shout out goes to Secundino from the restaurant waiting team. He treated us like VIPs throughout our stay. He remembered our drinks order, and even had fresh drinks ready within a matter of seconds of our drinks running low every evening. He was very helpful with the menu, even though we liked our particular dishes so much we ordered them several times. On our last evening he sat us in the best spot in the house with the best view of the sea. His professional, amazing approach really made our trip special. Food - The buffets are mediocre. Not a large variety when it comes to choice or anything in comparison to other all inclusive buffets. The breakfast was a little disappointing - we like a full english breakfast and this is normally available in most hotels which was a shame. (This is my only negative point) We would say definitely make a reservation for the restaurants, its worth it! The Claraboya Restaurant (seafood) Very good! Would recommend the grilled seafood, beef skewers, crab cakes and caeser salad with prawns. Mexico Lindo Restaurant (mexican) Very good! Would recommend the ‘adobo de res’ and the churros. They are a must! As well as the pork tacos. The pools and beach - We spent most of our time on the beach, it wasn’t busy at all and was very enjoyable. The pools are clean and the entertainment is great. There is always someone around to get you a drink. Entertainment - Brilliant! Very amusing and really enjoyed it. We wished the shows went on longer. The pool entertainment is also fantastic. Drinks - Very good! Didn’t feel that they were too watered down however this depends on what you drink. I had the sex on the beach cocktail, and the white wine. My partner had whiskey and coke and beer - it definitely did the job we found ourselves very tipsy just after a few haha. Overall i was very happy with everything and thoroughly enjoyed staying here. I would definitely return as we had a great time. Thank you to the team at Occidental Tucancun :)


    AlvaroAntonio2018, Director General v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear demimayrobertson: We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. We hope to have the great pleasure of receiving your visit again and you can continue enjoying our facilities and services. Best regards,

    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an All Inclusive paradise in Cancun.

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