Barceló Hotel Pool  Tucancún Beach
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Mapa a poloha

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo ,   México  


Places of Interest

18,9 km  Mezinárodní letiště Cancún

6 km Golfové hřiště Golf Pok-Ta-Pok (autor: Robert Trent Jones Jr.)

0 km Pláž Tucancún

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Tucancún

4.0/5 Round Indicators
| 7271 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

46% Complete

3354

Velmi dobré

30% Complete

2205

Normální

13% Complete

976

Špatné

5% Complete

436

Velmi špatné

4% Complete

301

Filtrovat podle

Seřadit podle

    Round Indicators
    booffree 03/21/2019 S rodinou

    “Meh”

    The check-in lines were long and slow. There was no welcome drink or anything special from a hospitality perspective. The beach was nice and clean. The Mexican restaurant had great food and service - the rest of the food was just meh. The drinks were usually watered down and the bars often understaffed. The rooms were outdated and in need of a refresh - doors rotting apart at the bottoms, stains on the ceilings, chipped tiles, missing grout, stained upholstery. The entertainment staff was disappointing - some scheduled events did not occur even when we signed up to participate and they did little to solicit participation. There are much better places to stay in Cancun.
    Round Indicators
    Rosemary M Carrollton, Texas. 03/21/2019 S rodinou

    “Family spring break vacation (with young adults)”

    My husband and I stayed with our 3 kids (23, 21, and 18) for 5 nights. With exceptional customer service, comfortable villa and clean surroundings, Occidental Tucancun was above and beyond. Buffets were very adequate (breakfasts were especially good -- and multiple times I saw employees replacing serving trays before empty when they sat out too long. We never had long waits as they had multiple restaurants and plenty of staff to cover the number staying during spring break. The dinners by reservation were a treat due to the VERY attentive staff who would get off-menu items in addition to recommending dishes on menu. For an all-inclusive, food taste got 3.5 of 5 stars from us...not as good as a Royal Caribbean Cruise, but very adequate.
    Round Indicators
    Navigator56357599513 03/21/2019 Krátké dovolené s přáteli

    “Definitely seek out all of the restaurants”

    We stayed for a last-minute trip & really enjoyed the hotel. The lobby bar served great drinks & always had friendly people. We did not seek out all of the restaurants, but definitely should have. We only ate at the main buffet, not impressed with the food. The pools are GREAT, never too crowded nor overrun with children. Would definitely stay again but try the rest of the food.
    Round Indicators
    Thea P 03/20/2019 Krátké dovolené s přáteli

    “Spring break”

    Execelente great food and hotel! The entertainment was awesome Nacho was the best with his friendly customer service!!! Everyone was so nice, housekeeping keep rooms nice and clean!!!! The shows were entertaining and great to watch !

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear Thea P: We would like to thank you for your comment praising your recent visit to our hotel and we are delighted to know that we were able to fulfill your expectations. We hope to have the great pleasure of receiving it and can continue enjoying this paradisiacal place that is Cancun. Best regards, Paulina Arroyo Management Assistant.

    Round Indicators
    Go57825042304 03/20/2019 Páry

    “Great Spring Break Vacation!!!”

    Loved this place so much , great people working there and great place to stay and socialize. I loved the food that they had at the mexico lindo and loved spending time at the bars by the pools Bartenders are great and make it easy to meet new people over simple conversation.

    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
     Dear Go57825042304: We appreciate your opinion about your vacation at our hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. We hope to have the pleasure of receiving you again in your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    HODNOCENÍ

    Round Indicators

    • březen 21 2019
    • S rodinou

    booffree

    “Meh”


    The check-in lines were long and slow. There was no welcome drink or anything special from a hospitality perspective. The beach was nice and clean. The Mexican restaurant had great food and service - the rest of the food was just meh. The drinks were usually watered down and the bars often understaffed. The rooms were outdated and in need of a refresh - doors rotting apart at the bottoms, stains on the ceilings, chipped tiles, missing grout, stained upholstery. The entertainment staff was disappointing - some scheduled events did not occur even when we signed up to participate and they did little to solicit participation. There are much better places to stay in Cancun.


    HODNOCENÍ

    Round Indicators

    • březen 21 2019
    • Carrollton, Texas
    • S rodinou

    Rosemary M

    “Family spring break vacation (with young adults)”


    My husband and I stayed with our 3 kids (23, 21, and 18) for 5 nights. With exceptional customer service, comfortable villa and clean surroundings, Occidental Tucancun was above and beyond. Buffets were very adequate (breakfasts were especially good -- and multiple times I saw employees replacing serving trays before empty when they sat out too long. We never had long waits as they had multiple restaurants and plenty of staff to cover the number staying during spring break. The dinners by reservation were a treat due to the VERY attentive staff who would get off-menu items in addition to recommending dishes on menu. For an all-inclusive, food taste got 3.5 of 5 stars from us...not as good as a Royal Caribbean Cruise, but very adequate.


    HODNOCENÍ

    Round Indicators

    • březen 21 2019
    • Krátké dovolené s přáteli

    Navigator56357599513

    “Definitely seek out all of the restaurants”


    We stayed for a last-minute trip & really enjoyed the hotel. The lobby bar served great drinks & always had friendly people. We did not seek out all of the restaurants, but definitely should have. We only ate at the main buffet, not impressed with the food. The pools are GREAT, never too crowded nor overrun with children. Would definitely stay again but try the rest of the food.


    HODNOCENÍ

    Round Indicators

    • březen 20 2019
    • Krátké dovolené s přáteli

    Thea P

    “Spring break”


    Execelente great food and hotel! The entertainment was awesome Nacho was the best with his friendly customer service!!! Everyone was so nice, housekeeping keep rooms nice and clean!!!! The shows were entertaining and great to watch !


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear Thea P: We would like to thank you for your comment praising your recent visit to our hotel and we are delighted to know that we were able to fulfill your expectations. We hope to have the great pleasure of receiving it and can continue enjoying this paradisiacal place that is Cancun. Best regards, Paulina Arroyo Management Assistant.

    HODNOCENÍ

    Round Indicators

    • březen 20 2019
    • Páry

    Go57825042304

    “Great Spring Break Vacation!!!”


    Loved this place so much , great people working there and great place to stay and socialize. I loved the food that they had at the mexico lindo and loved spending time at the bars by the pools Bartenders are great and make it easy to meet new people over simple conversation.


    ASISTENTEGERENCIAL, Asistente de Gerencia. v zařízení Occidental Tucancun, odpověděl na tuto recenzi.
    Dear Go57825042304: We appreciate your opinion about your vacation at our hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. We hope to have the pleasure of receiving you again in your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an All Inclusive paradise in Cancun.

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