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Habitación del hotel Occidental Querétaro
;
map

Mapa a poloha

Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Places of Interest

31,7 km Mezikontinentální letiště Querétaro

8,17 km Kongresové centrum Querétaro

3,9 km Stadion La Corregidora

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Querétaro

3.5/5 Round Indicators
| 532 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

35% Complete

187

Velmi dobré

28% Complete

154

Normální

16% Complete

87

Špatné

8% Complete

47

Velmi špatné

10% Complete

57

Filtrovat podle

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    Round Indicators
    Lois D Santiago, Chile. 06/16/2019 Služební cesty

    “Great Place to stay and work”

    We try to always stay in Barcelo Hotels as the quality is superior and great for both work (almost every week) and also relaxing after work or taking a great family vacation. The service and the staff at every Barcelo has been excellent

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Quretaro hotel and are delighted to read that we were able to match your holiday expectations.

    Round Indicators
    Maps60999062328 04/15/2019 Páry

    “Nice Hotel, Good value.”

    Skip room service, if you can. The rest is 5 stars. Brevity is a virtue. To ask me to write a review with at least 200 characters. when 50 will suffice, is asinine. Completely asinine, asinine, phew, y got to 200.

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    Trek51992784082 Bonita, Kalifornie. 11/19/2018 S rodinou

    “Great Stay”

    My family and I received great service and enjoyed delicious food. We booked a suite and any questions we had towards the front desk was answered immediate and timely. I stayed for 4 days and 3 nights with zero complaints. The employees were very attentive and kind.

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

    Round Indicators
    EstherYFB Mnichov, Německo. 10/23/2018 S rodinou

    “Dirty, dirty, dirty, no maintenance in years, booking page deceiving. Never again”

    We had to stop in Queretaro while driving north. I tried to book via the web page (Barceló.com) and I saw the price of 790 mxn. When I tried to pay the amount was changed to 1294 mxn, so I called and they simply answered, yes it is because of taxes and gratuities. When I asked which gratuities they corrected they were just taxes, when I challenged that taxes where about 64% then they offered the price of 980mxn. I had no much time so I accepted. Arrived around midnight and we saw the room was dirty, floor was not vacuumed or mopped and bathroom was the same. We were really tired so we tried to avoid a fuss. Room was next to ventilation so it was noisy. Next morning we went down to have breakfast and plates were dirty, we asked them to be changed and they just “cleaned” them with a tissue and put it back... my son was curious about the pool, we went there and the water had a very suspicious look. We left as early as we could and reported what we saw. Answer was: yes, we know, we are sorry.

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     Thank you for sharing a review of Occidental Queretaro. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    Round Indicators
    davidbarreraroens 09/24/2018 S rodinou

    “Weekend”

    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    HODNOCENÍ

    Round Indicators

    • červen 16 2019
    • Santiago, Chile
    • Služební cesty

    Lois D

    “Great Place to stay and work”


    We try to always stay in Barcelo Hotels as the quality is superior and great for both work (almost every week) and also relaxing after work or taking a great family vacation. The service and the staff at every Barcelo has been excellent


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Quretaro hotel and are delighted to read that we were able to match your holiday expectations.

    HODNOCENÍ

    Round Indicators

    • duben 15 2019
    • Páry

    Maps60999062328

    “Nice Hotel, Good value.”


    Skip room service, if you can. The rest is 5 stars. Brevity is a virtue. To ask me to write a review with at least 200 characters. when 50 will suffice, is asinine. Completely asinine, asinine, phew, y got to 200.


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    HODNOCENÍ

    Round Indicators

    • listopad 19 2018
    • Bonita, Kalifornie
    • S rodinou

    Trek51992784082

    “Great Stay”


    My family and I received great service and enjoyed delicious food. We booked a suite and any questions we had towards the front desk was answered immediate and timely. I stayed for 4 days and 3 nights with zero complaints. The employees were very attentive and kind.


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

    HODNOCENÍ

    Round Indicators

    • říjen 23 2018
    • Mnichov, Německo
    • S rodinou

    EstherYFB

    “Dirty, dirty, dirty, no maintenance in years, booking page deceiving. Never again”


    We had to stop in Queretaro while driving north. I tried to book via the web page (Barceló.com) and I saw the price of 790 mxn. When I tried to pay the amount was changed to 1294 mxn, so I called and they simply answered, yes it is because of taxes and gratuities. When I asked which gratuities they corrected they were just taxes, when I challenged that taxes where about 64% then they offered the price of 980mxn. I had no much time so I accepted. Arrived around midnight and we saw the room was dirty, floor was not vacuumed or mopped and bathroom was the same. We were really tired so we tried to avoid a fuss. Room was next to ventilation so it was noisy. Next morning we went down to have breakfast and plates were dirty, we asked them to be changed and they just “cleaned” them with a tissue and put it back... my son was curious about the pool, we went there and the water had a very suspicious look. We left as early as we could and reported what we saw. Answer was: yes, we know, we are sorry.


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    Thank you for sharing a review of Occidental Queretaro. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    HODNOCENÍ

    Round Indicators

    • září 24 2018
    • S rodinou

    davidbarreraroens

    “Weekend”


    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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