Habitación del hotel Occidental Querétaro
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Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Places of Interest

31,7 km Mezikontinentální letiště Querétaro

8,17 km Kongresové centrum Querétaro

3,9 km Stadion La Corregidora

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Querétaro

3.5/5 Round Indicators
| 358 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Výborné

33% Complete

121

Velmi dobré

31% Complete

112

Normální

17% Complete

62

Špatné

8% Complete

29

Velmi špatné

9% Complete

35

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    Round Indicators
    davidbarreraroens 09/24/2018 S rodinou

    “Weekend”

    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.
    Round Indicators
    Lois D Santiago, Chile. 09/22/2018 Služební cesty

    “Weekly work stop”

    We have to visit Queretaro almost weekly and enjoy having a great hotel to rest and recover from a long visit.The staff is always very kind and helpful this is our favorite place to stay in the Queretaro Mexico area.

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    Round Indicators
    dieciseis 09/16/2018 S rodinou

    “Well Priced, Not great customer service ”

    We visited this hotel due to so many positive reviews leading up to the trip. The location seemed ideal given how close it was to the main area of the city. But because it is on the other side of the road (which is actually a major highway - it is impossible to get anywhere without taking an Uber across. (That being said Uber is very cheap and easy to access) The money you save in accommodations from this very well priced today gets up spent in their restaurant which I found incredibly over priced considering it was the least authentic cuisine we tasted when hoping for a taste of Mexico. Room cleaning was hit and miss (sometimes 11am sometimes 5pm) and customer service was on and off. I would recommend this as an okay and safe place to spend the night. But visit the Centro for all your food and drink and culture!

    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

    Round Indicators
    Leo1838 Tel Aviv, Izrael. 08/07/2018 Služební cesty

    “It's nice”

    and comfortable if you come for business. Staff at the desk are terrible unfriendly and don't like helping at all, while janitors, waiters and rest of the staff are very kind. Only one small in-door pool, with 2 cameras in it (interesting what they would want to monitor).

    Radai C, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    bellanemo Toronto, Kanada. 07/24/2018 S rodinou

    “No towels, no cleaning, wrong key, etc”

    The personal at reception are not friendly or welcoming. Electronics key was programmed for another room. My son vomited on front of the door because we couldn’t get in and he was feeling sick... once I got the right key, my son took a shower and NO TOWELS !! I went back to reception for a towel (my son was in shower), notified of the VOMIT. They said they would clean it but THE VOMIT WAS AL OVER THE FRONT DOOR THE NEXT MORNING !!!! We couldn’t even roll our luggage out of the room. On another note, I booked with booking.com The website advertised bathtub in the room, there wasn’t. The front desk said there aren’t any at the hotel. The hotel should ensure descriptions are accurate. Glad we just stayed one night....

    Radai C, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
     We were very disappointed to read your experience during your stay in our Occidental Queretaro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

    HODNOCENÍ

    Round Indicators

    • září 24 2018
    • S rodinou

    davidbarreraroens

    “Weekend”


    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.


    HODNOCENÍ

    Round Indicators

    • září 22 2018
    • Santiago, Chile
    • Služební cesty

    Lois D

    “Weekly work stop”


    We have to visit Queretaro almost weekly and enjoy having a great hotel to rest and recover from a long visit.The staff is always very kind and helpful this is our favorite place to stay in the Queretaro Mexico area.


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    We thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    HODNOCENÍ

    Round Indicators

    • září 16 2018
    • S rodinou

    dieciseis

    “Well Priced, Not great customer service ”


    We visited this hotel due to so many positive reviews leading up to the trip. The location seemed ideal given how close it was to the main area of the city. But because it is on the other side of the road (which is actually a major highway - it is impossible to get anywhere without taking an Uber across. (That being said Uber is very cheap and easy to access) The money you save in accommodations from this very well priced today gets up spent in their restaurant which I found incredibly over priced considering it was the least authentic cuisine we tasted when hoping for a taste of Mexico. Room cleaning was hit and miss (sometimes 11am sometimes 5pm) and customer service was on and off. I would recommend this as an okay and safe place to spend the night. But visit the Centro for all your food and drink and culture!


    RadaiC2, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

    HODNOCENÍ

    Round Indicators

    • srpen 7 2018
    • Tel Aviv, Izrael
    • Služební cesty

    Leo1838

    “It's nice”


    and comfortable if you come for business. Staff at the desk are terrible unfriendly and don't like helping at all, while janitors, waiters and rest of the staff are very kind. Only one small in-door pool, with 2 cameras in it (interesting what they would want to monitor).


    Radai C, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    HODNOCENÍ

    Round Indicators

    • červenec 24 2018
    • Toronto, Kanada
    • S rodinou

    bellanemo

    “No towels, no cleaning, wrong key, etc”


    The personal at reception are not friendly or welcoming. Electronics key was programmed for another room. My son vomited on front of the door because we couldn’t get in and he was feeling sick... once I got the right key, my son took a shower and NO TOWELS !! I went back to reception for a towel (my son was in shower), notified of the VOMIT. They said they would clean it but THE VOMIT WAS AL OVER THE FRONT DOOR THE NEXT MORNING !!!! We couldn’t even roll our luggage out of the room. On another note, I booked with booking.com The website advertised bathtub in the room, there wasn’t. The front desk said there aren’t any at the hotel. The hotel should ensure descriptions are accurate. Glad we just stayed one night....


    Radai C, Director General v zařízení Occidental Queretaro, odpověděl na tuto recenzi.
    We were very disappointed to read your experience during your stay in our Occidental Queretaro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity.

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    Sleva neplatí pro ceny doplňkových anebo mimořádných služeb ani na ceny posledních pokojů, které jsou ještě v nabídce. Je dovolen pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 25 % z ceny v hotelech v Latinské Americe a 20 % z ceny v hotelech v Evropě a Středomoří, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, millenials, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá oficiální a platné dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nedojde ke splnění podmínek, vyhrazuje si hotel právo doúčtovat dané částky odečtené při originální rezervaci.

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