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Instalaciones del hotel Barceló Murcia Siete Coronas
;
map

Mapa a poloha

Paseo de Garay, 5   30003 Murcia   España  


Places of Interest

25,2 km Mezinárodní letiště regionu Murcia

600 m Katedrála v Murcii

180 m Justiční palác

Premios y Reconocimientos

Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Murcia Siete Coronas

4.5/5 Round Indicators
| 1227 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Názory

Výborné

48% Complete

598

Velmi dobré

36% Complete

448

Normální

9% Complete

112

Špatné

2% Complete

35

Velmi špatné

2% Complete

34

Filtrovat podle

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    Round Indicators
    Robert H miami, United States. 01/13/2020 Služební cesty

    “7 coronas”

    the hotel parking was expensive, they had you over a barrel due to the locatioon, garage spacing was small - in order to cram as many cars as posssible into the smallest space. reviw needs to be re-assessed as word mimimun should not be a restriction, is is a deterrent not to complain

    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
     Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have taken good note of your comment on the pricing of our parking and regret your disappointment since we always strive to guarantee the best value for our guests, the prices have been studied in line with those of other 4 star hotels in the area, bearing in mind our central location in the city. About the system's review you comment, we inform you that this restriction belong to TripAdvisor (the web page) and not to us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again.

    Round Indicators
    Rune S Oslo. 01/06/2020

    “Nice”

    A nice businesslike hotel. Good location, professionel service. AC is off, it heats in winter. Meaning you will have to open the window to cool down. Fairly quiet outside, so it worked fine. The hotell offers parking, but we were lucky to find free parking right outside.

    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
     Dear guest, Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. We hope to welcome you back to our hotel in the near future for yet another great stay.

    Round Indicators
    davidmY1642OM Irsko. 01/04/2020 Páry

    “Noisy rooms”

    Booked for the new year 2019 - 2020. Hotel is in perfect location and close to the centre of Mercia. It is very well presented and very clean. The main problem is the noise level from the road and soundproofing between rooms. You can actually hear EVERYTHING through the wall's and I mean EVERYTHING😘. It also seems that there is no onsite security to deal with noisy residents (people running and laughing through the corridor and banging doors going in and out of different rooms). It was like staying in a hostel in the middle of Magaluf in the height of the summer. Don't stay if you want some rest, great hotel if you a planning an all night bender. Not for me and will not be back.

    SergioR4689, Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
     Dear David, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló and we are also happy to read you found our hotel to be at a convenient location during your visit to Murcia. In other hand, we do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors and we are also disappointed to read the disturbances caused by noise and that it kept you awake all night. Had you informed a member of our Reception team I am certain this problem would have been rectified for you. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be.

    Round Indicators
    alamjohnson Glasgow, Spojené království. 01/02/2020 Páry

    “Very Good Hotel”

    Clean and Tidy... However, no Kettle and tea cups in room - Had to go the restaurant for hot water each time I needed tea. No Laundry/ Pressing iron in room, was told that this only comes with Deluxe rooms.

    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
     Dear Alam, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Murcia Siete Coronas very soon.

    Round Indicators
    evkbqw8981 Valencie, Španělsko. 12/20/2019 Páry

    “Great hotel”

    Great hotel. Room was excellent-well appointed, spacious, well insulated - you couldn’t tell there were other guests on floor. Friendly staff. Convenient location-close to old city. Good parking. Had electric scooters available in lobby. Will gladly visit again.

    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Murcia Siete Coronas hotel with us and Tripadvisor readers. We hope to see you soon so we may welcome you with our best smile and make you feel at home.

    HODNOCENÍ

    Round Indicators

    • leden 13 2020
    • miami, United States
    • Služební cesty

    Robert H

    “7 coronas”


    the hotel parking was expensive, they had you over a barrel due to the locatioon, garage spacing was small - in order to cram as many cars as posssible into the smallest space. reviw needs to be re-assessed as word mimimun should not be a restriction, is is a deterrent not to complain


    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
    Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have taken good note of your comment on the pricing of our parking and regret your disappointment since we always strive to guarantee the best value for our guests, the prices have been studied in line with those of other 4 star hotels in the area, bearing in mind our central location in the city. About the system's review you comment, we inform you that this restriction belong to TripAdvisor (the web page) and not to us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again.

    HODNOCENÍ

    Round Indicators

    • leden 6 2020
    • Oslo

    Rune S

    “Nice”


    A nice businesslike hotel. Good location, professionel service. AC is off, it heats in winter. Meaning you will have to open the window to cool down. Fairly quiet outside, so it worked fine. The hotell offers parking, but we were lucky to find free parking right outside.


    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
    Dear guest, Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. We hope to welcome you back to our hotel in the near future for yet another great stay.

    HODNOCENÍ

    Round Indicators

    • leden 4 2020
    • Irsko
    • Páry

    davidmY1642OM

    “Noisy rooms”


    Booked for the new year 2019 - 2020. Hotel is in perfect location and close to the centre of Mercia. It is very well presented and very clean. The main problem is the noise level from the road and soundproofing between rooms. You can actually hear EVERYTHING through the wall's and I mean EVERYTHING😘. It also seems that there is no onsite security to deal with noisy residents (people running and laughing through the corridor and banging doors going in and out of different rooms). It was like staying in a hostel in the middle of Magaluf in the height of the summer. Don't stay if you want some rest, great hotel if you a planning an all night bender. Not for me and will not be back.


    SergioR4689, Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
    Dear David, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló and we are also happy to read you found our hotel to be at a convenient location during your visit to Murcia. In other hand, we do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors and we are also disappointed to read the disturbances caused by noise and that it kept you awake all night. Had you informed a member of our Reception team I am certain this problem would have been rectified for you. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be.

    HODNOCENÍ

    Round Indicators

    • leden 2 2020
    • Glasgow, Spojené království
    • Páry

    alamjohnson

    “Very Good Hotel”


    Clean and Tidy... However, no Kettle and tea cups in room - Had to go the restaurant for hot water each time I needed tea. No Laundry/ Pressing iron in room, was told that this only comes with Deluxe rooms.


    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
    Dear Alam, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Murcia Siete Coronas very soon.

    HODNOCENÍ

    Round Indicators

    • prosinec 20 2019
    • Valencie, Španělsko
    • Páry

    evkbqw8981

    “Great hotel”


    Great hotel. Room was excellent-well appointed, spacious, well insulated - you couldn’t tell there were other guests on floor. Friendly staff. Convenient location-close to old city. Good parking. Had electric scooters available in lobby. Will gladly visit again.


    SergioR4689, Front Office Manager v zařízení Occidental Murcia Siete Coronas, odpověděl na tuto recenzi.
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Murcia Siete Coronas hotel with us and Tripadvisor readers. We hope to see you soon so we may welcome you with our best smile and make you feel at home.

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    Slevový* kód nebo kód promo akce (také se uvádí jako „promokód“) je kombinací písmen anebo čísel umožňující slevu z běžné ceny. Pokud máte slevový kód, zadejte jej a příslušná sleva vám bude z této rezervace odečtena. Po zadání kódu budou již ceny zobrazené v 1. kroku rezervačního procesu zahrnovat uplatněnou slevu. 

    Sleva neplatí pro ceny doplňkových anebo nadstandardních služeb ani pro ceny posledních pokojů, které jsou ještě v nabídce. Přípustný je pouze jeden slevový kód na rezervaci a bude platný pouze při provádění rezervace.** 

    Maximální výše souhrnné slevy je 20 % z ceny, přičemž je možná kombinace slevového kódu, speciální slevy*** (slevy za rezervace více pokojů, slevy senior, rezident, milleniálové, početná rodina atd.) a slevy za členství v my Barceló. 

    *Barceló si vyhrazuje právo na schválení platnosti zveřejněných slev. 

    **Využití slevového kódu neplatí při příjezdu do hotelu, sleva tedy bude uplatněna pouze při provádění rezervace. 

    ***Hotel si při hostově příjezdu vyžádá platné úřední dokumenty, aby si ověřil splnění podmínek slevových kódů a speciálních slev. V případě, že nebudou doloženy doklady nebo nebudou splněny podmínky, si hotel vyhrazuje právo doúčtovat dané částky odečtené při původní rezervaci.

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