Barceló Hotel Pool  Royal Hideaway Playacar Resort
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Lote Hotelero No. 6, Desarrollo   77710 Playacar , Playa del Carmen   Quintana Roo  


Places of Interest

60,5 km  Mezinárodní letiště Cancún 

10 min. Playa del Carmen

Názory klientů

Není lepší odborník, než je cestovatel.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 5361 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spaní

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Pokoje

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Čistota

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Služby


Výborné

73% Complete

3920

Velmi dobré

17% Complete

925

Normální

5% Complete

298

Špatné

2% Complete

138

Velmi špatné

1% Complete

80

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    Round Indicators
    bsm44 Denver, Colorado. 09/19/2018

    “Vacation in Mexico”

    This is a very nice hotel would not hesitate to stay here again, The service is great the food was good the drinks were as ordered the bed was comfortable room service was good and the maids did a great job also.
    Round Indicators
    cruz21105 College Point, New York. 09/19/2018 Páry

    “Playacar at Royal Hideaway ”

    The best hotel & beach we ever stayed. Gated entrance, private, & very secured. No key no entry. No need for wristbands. Personal one to one with the staff. Beautiful white sand beach, 5.5 feet on the water and you can see your toes. Concierge in every building. Rooms always cleaned and the bed was ready for us at night with a chocolate mint. All inclusive, also the mini bar. If you want to relax this is the place.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Cruz, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    Round Indicators
    morales1421 Saint Clair, Michigan. 09/19/2018 Páry

    “Couples Trip”

    I really enjoyed this hotel, this is my second time in the last 3 years. If I am planning a trip to Cancun, this is the hotel I always try to reserve. I also recommend this hotel to my friends and family. The food is fantastic, the beach and swimming pool are great. This hotel is really close to the shopping mall.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Morales, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Marina S Miami Beach, Florida. 09/18/2018 Páry

    “Amazing as always”

    This was my 3rd time at Royal Hideaway and I believe you won’t find a better value and service anywhere else for the beach vacation. Great food, 5 star service, we had a problem with our room which they took care of, moved us to a different room and send us to the SPA for massage for inconvenience, thank you Arturo the manager, Jose the concierge, and everyone else who make this experience so amazing, I’ve been recommending this resort to my friends and will be back again!

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Mrs. Marina, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    terry b Marietta, Georgia. 06/25/2014

    “Nejlepší z nejlepších”

    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.

    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
     Dear Terry b, Thank you for this great review of your stay with us, we look forward to your next visit in the near future. We really appreciate your feedback. Best Wishes

    HODNOCENÍ

    Round Indicators

    • září 19 2018
    • Denver, Colorado

    bsm44

    “Vacation in Mexico”


    This is a very nice hotel would not hesitate to stay here again, The service is great the food was good the drinks were as ordered the bed was comfortable room service was good and the maids did a great job also.


    HODNOCENÍ

    Round Indicators

    • září 19 2018
    • College Point, New York
    • Páry

    cruz21105

    “Playacar at Royal Hideaway ”


    The best hotel & beach we ever stayed. Gated entrance, private, & very secured. No key no entry. No need for wristbands. Personal one to one with the staff. Beautiful white sand beach, 5.5 feet on the water and you can see your toes. Concierge in every building. Rooms always cleaned and the bed was ready for us at night with a chocolate mint. All inclusive, also the mini bar. If you want to relax this is the place.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Cruz, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!

    HODNOCENÍ

    Round Indicators

    • září 19 2018
    • Saint Clair, Michigan
    • Páry

    morales1421

    “Couples Trip”


    I really enjoyed this hotel, this is my second time in the last 3 years. If I am planning a trip to Cancun, this is the hotel I always try to reserve. I also recommend this hotel to my friends and family. The food is fantastic, the beach and swimming pool are great. This hotel is really close to the shopping mall.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Morales, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    HODNOCENÍ

    Round Indicators

    • září 18 2018
    • Miami Beach, Florida
    • Páry

    Marina S

    “Amazing as always”


    This was my 3rd time at Royal Hideaway and I believe you won’t find a better value and service anywhere else for the beach vacation. Great food, 5 star service, we had a problem with our room which they took care of, moved us to a different room and send us to the SPA for massage for inconvenience, thank you Arturo the manager, Jose the concierge, and everyone else who make this experience so amazing, I’ve been recommending this resort to my friends and will be back again!


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Mrs. Marina, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    HODNOCENÍ

    Round Indicators

    • červen 25 2014
    • Marietta, Georgia

    terry b

    “Nejlepší z nejlepších”


    Celý náš zážitek byl opravdovým potěšením. Personál pro vás udělá víc než vše, cítíte se královsky. Jídlo i pití je fantastické... pořád musím myslet na to, jak se o nás starali. Celá dovolená byla velmi relaxující, pomohla nám se zregenerovat. Jediná trochu negativní věc - pokud má vaše žena hodně kosmetiky, není ji kam dát. Koupelna je dosti malá. Vše ostatní to ale vynahradí. V roce 2015 se určitě vrátíme, oslavit naše 41. výročí.


    Community M, Gerente v zařízení Royal Hideaway Playacar, odpověděl na tuto recenzi.
    Dear Terry b, Thank you for this great review of your stay with us, we look forward to your next visit in the near future. We really appreciate your feedback. Best Wishes

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