The check-in time for the Barceló Ponent Playa is from 14.00, while the hotel departs at noon. You can enjoy food and beverages depending on the time of arrival of the first day.

The Barceló Ponent Playa has parking for hotel guests. Ask at reception for the exact cost of parking.

Yes, the Barceló Ponent Playa hotel is a hotel adapted for people with reduced mobility. Ask at the hotel reception about the adapted services and facilities.

No, pets are not allowed at the Barceló Ponent Playa.

Yes, the Barceló Ponent Playa offers food and drink options for guests with intolerances to food.

The wireless Wi-Fi connection is free of charge for hotel guest at the Barceló Ponent Playa.

The staff of the Barceló Ponent Playa will pleased to attend you in the following languages: English, German, Russian, Polish, French.

No, the Barceló Ponent Playa provides room service. Consult all of our hotel’s dining options during your stay.

Yes, breakfast at the Barceló Ponent Playa is included in the hotel guest's accommodation.

Reduction of postlaws in common areas and leisure areas (subject to recommendations from the health authority at each moment). The decorative elements not necessary (mainly stationery) have been removed in the rooms. Equipment for staff from the hotel, washing of bed linen and bathroom at temperatures higher than 60ºc.

The buffet and snack service are available, although in some areas it is attended by the kitchen staff and restaurant. There are still 2 meals for lunch (lunch and dinner). The Lobby Bar and Pool Bar spaces offer their service as usual, although it is necessary to respect the guest’s booking. For this purpose, the table has been distributed for each area, respecting the 1.5 metre wide design.

All Inclusive Service: breakfast, lunch, dinner*, snack service and a selection of drinks for this accommodation type, entertainment activities and evening entertainment options. In accordance with the measures described above.

*Themed restaurants: The restaurant has the same assigned restaurant for breakfast, lunch and dinner.

The use of a mask is compulsory at the entrance of the buffet area. The customer must bring their own mask.

We would like to inform you that following recommendations by our advisers regarding health and safety, we have eliminated gloves as a mandatory protective equipment in our buffet.

Our specialists have told us that the most safe method is frequent treatment with hydroalcohol gel, which is mandatory as long as food from our buffet is served or when in contact with any frequent contact area.

At Barceló Hotel Group, we have a high commitment to sustainability, so we prefer not to generate plastic waste if it is not strictly necessary.

If you wish, you can continue using your gloves voluntarily.

The use of masks is determined by the health authorities at each moment. Today, the use of a mask is compulsory, in the open air spaces and any closed space, as long as it is not possible to maintain a personal safety distance of at least 1.5 metres. You must bring your own masks.

There are no opening hours or times for use. They are open as previous years, leaving a space of at least 1.5 metres among the groups of sun loungers.

We have worked in a programme that picks up the activities that are suitable for children, teenagers and adults (mainly outdoors). In some of them, it may be necessary to register in advance. The night-time leisure activities are mainly in outdoor areas.

There will be no contact activities available during the entertainment activities and under the supervision of the entertainers.

The nearest beach to the hotel is Cala Ferrera, a semi-urban beach with white sand and a wide-ranging sea pass between high cliffs of 100 metres and 60 metres deep. It has a tower of lifeguard that supervises bathers from 10.00 to 18.00 every day of the week. Sun loungers and parasols have been placed in keeping with the minimum safety distance. The beach at Cala Ferrera has access for people with reduced mobility.

The island of Mallorca has 25 beaches with blue flag in 2020, as Cala Ferrera is one of them.

Bathers can expand information about the degree of occupation and the bathroom conditions here.