Panoramic Suite at the El Embajador, a Royal Hideaway Hotel

El Embajador, a Royal Hideaway Hotel

Texto: 37846 Urban hotel strategically located in Santo Domingo for business and leisure travel. Avda. Sarasota, 65. Ensanche Bella Vista | 10110 | Santo Domingo || República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1124 ratings. 1124 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by Missah92_x on . Amazing Hotel! Stay here for 4 nights, before I arrived I asked if a cake could be organised for the room, the cake wasn't there when I arrived. Such a shame. But other than that the hotel the staff and the... Rating: 5
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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110   Santo Domingo     República Dominicana  


Points of Interest

20.1 mi Las Américas International Airport

11 miles El Higuero International Airport

2.4 miles Downtown Center

4 mi Zona Colonial in Santo Domingo

Premios y Reconocimientos Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1125 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

60% Complete

679

Very good

25% Complete

288

Average

6% Complete

75

Poor

4% Complete

50

Very poor

2% Complete

33

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    Round Indicators
    Missah92_x London, United Kingdom. 02/10/2018 Couples

    “Amazing Hotel!”

    Stay here for 4 nights, before I arrived I asked if a cake could be organised for the room, the cake wasn't there when I arrived. Such a shame. But other than that the hotel the staff and the scenery was amazing, I am looking to go back for a couple of nights in May. The bell boy and the staff at the front were so polite and amazing!

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Missah92_x, We greatly appreciate the valuable time you have spent sharing your impressions in relation to your recent stay at El Embajador, a Royal Hdieaway Hotel. We offer you the most sincere apologies for the incident with the cake, as it has been an unacceptable error that does not usually happen. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing while staying among us. It fills us with joy to know that we will receive you again at our facilities and we ask that you contact us in advance to compensate for the incident of your last stay, as for us the most important thing is the welfare of our valued guests, such as you are. It will always be an honor to serve you. Best Regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    colonmarcus78 Piedmont, South Carolina. 02/08/2018 Business

    “Best hotel”

    The Quality of the experience is a must for anyone staying in the capital. El Embajador truly goes above and beyond. Anything and everything is literally at your finger tips. If it’s not they will figure out how to get it. Their always consistent

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. Colon, Undoubtedly, your beautiful words honor us and manage to give us pride about the attention we have given you. We have worked hard to offer new facilities but with the same legend, because the story kept by El Embajador is simply majestic. We sincerely thank you for the time dedicated to share your extraordinary feedback and I assure you that we sincerely wish to welcome you again with open arms, ready to offer you a genuine and memorable experience. Best regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    luis m Cancun, Mexico. 02/06/2018 Business

    “The remodeling is finally finished”

    , I stay in this Hotel every time i visit santo Domingo and now that is being remodel its great, the romos and 8th floor just s confortable y dont want to go anyweare specially in a city with a lot of trafiic

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. luis m, Wow! Thank you so much for sharing this great review of your recent stay at El Embajador, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience; greater joy we feel knowing that we are always of your choice every time you visit Santo Domingo. I’m delighted you enjoyed our new contemporanean styled rooms meticulously decorated to guarantee unparalleled comfort and rest, as well as the renovations that we have implemented at a general level, all with the purpose of satisfying the needs of our customers. It is reason to rejoice to know that you have felt good with our extraordinary renovations and with our attentions. Again we thank you for this wonderful review, because feedbacks like yours are what drive us to fall more in love with our work and to offer the best services. It has been a great pleasure for us to read your comments and we look forward to serving you again very soon. Best Regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    frg0215 long island, ny. 02/03/2018 Couples

    “Outstanding Property”

    I cannot say enough good things about El Embajador. It is a gorgeous hotel with an incredibly friendly staff. From the moment you walk in, you are treated likely royalty. Very centrally located and reasonably priced as well-an excellent value. I would definitely recommend staying here on your next trip to Santo Domingo!

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr. Goldberger, Thank you! Feedback like yours is so encouraging to everyone on our team. Your comments, concerns and feedback are essential and extremely important to us and the recognition towards our dedicated employees. I would also like to thank you for have chosen us like your hotel in Santo Domingo. Our staff welcomes each guest with a great spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to team. We are delighted to see that you really enjoyed the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are very pleased to know that our recent renovations have been to your liking, for the satisfaction of our guests is that we strive to give the best of the best. It has been a great honor for us to have served you and we hope to be able to give you a hand again very soon. It's been a pleasure to meet you! Warm Regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    vaaniig San Francisco, California. 01/29/2018 Solo travel

    “Recommended”

    This Hotel is truly one of a kind. The Ambience is great, the staffs are friendly and the room is clean and comfortable. The bed and beddings are nice and comfortable. The bathroom is huge and clean. The cleaning staff were always there

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Vaaniig, Thank you very much for sharing with us and all the Tripadvisor members your experience at El Embajador, a Royal Hideaway Hotel and dedicate such excellent comments. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also appreciate your mention about the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We look forward to welcome you back very soon and make you live an unforgettable experience. Best Regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 10 2018
    • London, United Kingdom
    • Couples

    Missah92_x

    “Amazing Hotel!”


    Stay here for 4 nights, before I arrived I asked if a cake could be organised for the room, the cake wasn't there when I arrived. Such a shame. But other than that the hotel the staff and the scenery was amazing, I am looking to go back for a couple of nights in May. The bell boy and the staff at the front were so polite and amazing!


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Missah92_x, We greatly appreciate the valuable time you have spent sharing your impressions in relation to your recent stay at El Embajador, a Royal Hdieaway Hotel. We offer you the most sincere apologies for the incident with the cake, as it has been an unacceptable error that does not usually happen. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing while staying among us. It fills us with joy to know that we will receive you again at our facilities and we ask that you contact us in advance to compensate for the incident of your last stay, as for us the most important thing is the welfare of our valued guests, such as you are. It will always be an honor to serve you. Best Regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 8 2018
    • Piedmont, South Carolina
    • Business

    colonmarcus78

    “Best hotel”


    The Quality of the experience is a must for anyone staying in the capital. El Embajador truly goes above and beyond. Anything and everything is literally at your finger tips. If it’s not they will figure out how to get it. Their always consistent


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. Colon, Undoubtedly, your beautiful words honor us and manage to give us pride about the attention we have given you. We have worked hard to offer new facilities but with the same legend, because the story kept by El Embajador is simply majestic. We sincerely thank you for the time dedicated to share your extraordinary feedback and I assure you that we sincerely wish to welcome you again with open arms, ready to offer you a genuine and memorable experience. Best regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 6 2018
    • Cancun, Mexico
    • Business

    luis m

    “The remodeling is finally finished”


    , I stay in this Hotel every time i visit santo Domingo and now that is being remodel its great, the romos and 8th floor just s confortable y dont want to go anyweare specially in a city with a lot of trafiic


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. luis m, Wow! Thank you so much for sharing this great review of your recent stay at El Embajador, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience; greater joy we feel knowing that we are always of your choice every time you visit Santo Domingo. I’m delighted you enjoyed our new contemporanean styled rooms meticulously decorated to guarantee unparalleled comfort and rest, as well as the renovations that we have implemented at a general level, all with the purpose of satisfying the needs of our customers. It is reason to rejoice to know that you have felt good with our extraordinary renovations and with our attentions. Again we thank you for this wonderful review, because feedbacks like yours are what drive us to fall more in love with our work and to offer the best services. It has been a great pleasure for us to read your comments and we look forward to serving you again very soon. Best Regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 3 2018
    • long island, ny
    • Couples

    frg0215

    “Outstanding Property”


    I cannot say enough good things about El Embajador. It is a gorgeous hotel with an incredibly friendly staff. From the moment you walk in, you are treated likely royalty. Very centrally located and reasonably priced as well-an excellent value. I would definitely recommend staying here on your next trip to Santo Domingo!


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr. Goldberger, Thank you! Feedback like yours is so encouraging to everyone on our team. Your comments, concerns and feedback are essential and extremely important to us and the recognition towards our dedicated employees. I would also like to thank you for have chosen us like your hotel in Santo Domingo. Our staff welcomes each guest with a great spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to team. We are delighted to see that you really enjoyed the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We are very pleased to know that our recent renovations have been to your liking, for the satisfaction of our guests is that we strive to give the best of the best. It has been a great honor for us to have served you and we hope to be able to give you a hand again very soon. It's been a pleasure to meet you! Warm Regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • january 29 2018
    • San Francisco, California
    • Solo travel

    vaaniig

    “Recommended”


    This Hotel is truly one of a kind. The Ambience is great, the staffs are friendly and the room is clean and comfortable. The bed and beddings are nice and comfortable. The bathroom is huge and clean. The cleaning staff were always there


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Vaaniig, Thank you very much for sharing with us and all the Tripadvisor members your experience at El Embajador, a Royal Hideaway Hotel and dedicate such excellent comments. There is no better reward for us than knowing that you enjoyed your stay to the fullest and that we exceeded your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also appreciate your mention about the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We look forward to welcome you back very soon and make you live an unforgettable experience. Best Regards, Jhomercy García Báez Guest Experience Manager

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