These beautiful gardens are surrounded by beautiful gardens and are perfect for traveling with family or friends.
Occidental at Xcaret Destination - All Inclusive
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The 5-star Occidental at Xcaret Destination hotel is an all-inclusive hotel located in Mexico, in the heart of the Riviera Maya. Its spectacular combination of natural and cultural settings will inspire you to embark on an unparalleled experience. This impressive complex has 765 rooms and suites surrounded by beautiful jungle gardens with a terrace or balcony. It also boasts riverbed formations, 7 swimming pools, and a private cove with soft white sand and tropical palm trees.
The hotel's dining options include 11 bars and 11 restaurants to suit all tastes.
Located in the heart of the Riviera Maya
Carretera Federal Chetumal,Puerto Juarez Km 282, Playa del Carmen, Mexico
+529848715400 xcaret@occidentalhotels.com-
Cancun International Airport
37 miles
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Playa del Carmen
5.4 miles
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Xel-Há
27 miles
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Xcaret Park
Just a few steps away
Why choose the Occidental at Xcaret Destination Hotel?
Make your reservation and enjoy the best service
Xcaret Park
All-Inclusive
Weddings
Location
Sustainability Policy
Royal Level at Occidental at Xcaret Destination: indulge in the most exclusive experience
Elevate your stay with Royal Level and enjoy exclusive luxury and meticulous details in first person at the Occidental at Xcaret Destination hotel. This select concept offers exclusive amenities, personalized service, private access areas, and first-class benefits. To enjoy these services, you must book one of the Royal Level rooms.
Minibar
restocked daily
À la carte restaurant
exclusively for
Royal Level guests
Private Concierge
Service
Occidental Xcaret at Destination Hotel Rooms
For an unforgettable stay at the 5-star Occidental Xcaret at Destination Hotel, we offer 765 rooms and suites on Playa del Carmen with all the amenities. Designed to ensure maximum comfort and fully equipped, the hotel's layout is ideal for traveling with family or friends. In addition, Royal Level rooms and suites offer extra exclusivity and exceptional services.
Deluxe
Details
- Balcony/Terrace
- Wi-Fi connection (free of charge)
- Air conditioning
Deluxe Concierge
Details
- Welcome Gift
- Balcony/Terrace
- Wi-Fi connection (free of charge)
Deluxe Plus
Details
- Welcome Gift
- Balcony/Terrace
- Wi-Fi connection (free of charge)
Junior Suite
Details
- Sitting area
- Welcome Gift
- Balcony/Terrace
Royal Level Luxury
Details
- Welcome Gift
- Balcony/Terrace
- Bathtub
Royal Level Suite
Details
- Jacuzzi
- Sitting area
- Welcome Gift
Romance Suite - Royal Level
Details
- Jacuzzi
- Wi-Fi connection (free of charge)
- Minibar
2 habitaciones conectadas
Details
- Balcony/Terrace
- Wi-Fi connection (free of charge)
- Minibar
Royal Level Master Suite
Details
- Jacuzzi
- Sitting area
- Welcome Gift
Facilities and Services at Occidental Xcaret Destination Hotel
The services and facilities of this hotel are designed to make your stay in Playa del Carmen unforgettable while enjoying a varied cuisine, moments of relaxation, and fun. The Occidental at Xcaret Destination All-Inclusive Hotel allows you to forget about everything and think only about your vacation. The Occidental at Xcaret Destination Hotel is also a unique venue for weddings, meetings, and events of any kind.
Cuisine
The Occidental at Xcaret Destination is an All-Inclusive hotel with 24-hour food and beverage service, meaning guests will always find something to eat and drink.
The Occidental at Xcaret Destination Hotel features 11 restaurants, 5 with à la carte dining and 2 international buffets, all offering various culinary experiences to satisfy the most demanding palates. The hotel also has 11 bars, including a nightclub where guests can enjoy a rich and varied menu of cocktails and exotic drinks.
Health and wellness
The Spa at the Occidental at Xcaret Destination hotel offers guests a wide variety of massages, body and facial treatments that will allow guests to enjoy a complete experience of wellness and harmony during their stay. In addition, the hotel also offers beauty services. A great team of professionals attends to guests' needs to make their stay in Playa del Carmen is therapeutic for body and mind.
All-Inclusive
The All-Inclusive Program at the Occidental at Xcaret Destination Hotel in Mexico is a great way to experience a relaxing and unforgettable vacation. Enjoy this Riviera Maya resort with the All-Inclusive Program, and don't worry about anything during your stay, as it includes a wide range of dining, sports, activities for the family's youngest members, and exclusive services in the room.
Royal Level
Occidental at Xcaret Destination also includes a more luxurious experience for our guests in the Royal Level Occidental at Xcaret Destination, a a boutique hotel within the resort.
Weddings
Immersed in the Riviera Maya, this 5-star hotel offers an idyllic location for such a special day. Celebrate your wedding at the Occidental at Xcaret Destination Hotel with the perfect setting, thanks to its outdoor beauty that combines lush vegetation with the gentleness of its crystal clear waters. In addition to a beautiful setting overlooking the sea, the hotel offers customized wedding packages and a banquet hall to enjoy a memorable day.
Meetings and Events
Strategically located for easy access from Cancun International Airport and just a few minutes from the famous Playa del Carmen, the Occidental at Xcaret Destination Hotel has facilities designed to host meetings and events of any kind.
Unlimited Xcaret Xperience
Enjoy unforgettable moments of fun and relaxation! Includes access to more than 40 cultural attractions and exhibitions
Unlimited Xplor Xperience
Unlimited access to Xplor Park and Xplor Fuego during your entire stay!
Other Services
Swimming Pools and Outdoor Areas
Surrounded by tropical beauty, the all-inclusive Occidental at Xcaret Destination Resort on the Riviera Maya captivates guests with its spectacular gardens, 2 Mayan ruins, and a unique cove where guests can relax while sunbathing or swimming among tropical fish.
Located next to the spectacular and breathtaking natural wonder of Xcaret Eco-Archaeological Park and in the heart of the Riviera Maya and Playa del Carmen, this glorious resort features riverbed formations, 5 freshwater pools, an adults-only saltwater pool and a children's pool, an exclusive Swim-Up Bar and a private cove with soft white sand.
The landscape surrounding the complex is impressive, with its lushness and color, the best backdrop for a dream vacation with the whole family.
Explore the map of the resort here
Sustainability Policy
Understanding the importance of education and the promotion of sustainable development, Occidental at Xcaret Destination is committed to promoting a lifestyle in the community that is based on caring for the environment and conserving and spreading the Mayan culture, all of which allow the hotel to connect with the community and the planet.
Our all-inclusive hotel has 765 rooms and is located in a unique natural setting, close to world-famous archaeological sites such as Chichen Itza, one of the 7 Wonders of the World. The hotel is just steps away from Xcaret Park, accessed from our main lobby, and a mere 10 minutes from Playa del Carmen.
The hotel has been designed to satisfy guests of all kinds, from families with children to adults and couples, who can enjoy an extensive range of daytime activities and evening entertainment. There is an area to suit your needs, from a tranquil pool, an adult pool, and a daily activities pool, to a kid’s club, the Royal Level, boardrooms, and a convention center that can accommodate up to 1,290 guests.
The Occidental at Xcaret Destination Hotel is committed to complying with national and international regulations and current environmental legislation by striving to apply the best practices worldwide.
We will develop measures to reduce waste, conserve resources, and protect habitats and species, helping to protect our planet. We will also prioritize hiring local staff, and whenever possible, we will source products and services locally to promote fair trade. Step by step and consistently, we will do our best to prevent the progressive deterioration of our planet.
The phrase that drives us to follow this path is "What you do counts," with a commitment to do so in our work and daily lives.
Sports
The Occidental at Xcaret Destination Hotel is perfect for sports and adventure enthusiasts.
Among the activities at the Occidental at Xcaret Destination Hotel, the following are featured:
- Archery
- Ping-Pong
- Shuffleboard
- Aerobics
- 2 tennis and 1 paddle tennis courts
- Complete Gym
- PADI 5 star dive store, tour and lesson service. We also offer the possibility of obtaining scuba diving certificates and equipment rental.
- Wide selection of non-motorized sports activities, both for land and water.
In addition, steps away from Xcaret Park, travelers who want to enjoy ecotourism and adventure can explore the remains of a Mayan village, dive through ancient caves and underwater gardens, swim with dolphins, observe jaguars, butterflies, tropical birds, and other native species in their natural habitat. ($)
Please Note: The only hotel that offers the Unlimited Xcaret Xperience Package ($). Restrictions apply.
Xcaret Park, the ultimate journey through Mexican fauna and flora, is just a stone's throw from the hotel
Xcaret Park transcends the idea of a theme park; is a project born from the love for nature and Mexico. The park carries out conservation programs, and all of its species are native to Mexico and live in the wild. It is an open-air park without cages.
Occidental at Xcaret Destination Hotel Reviews
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Frequently Asked Questions about Occidental Xcaret Destination Hotel
Yes, the Occidental Xcaret Destination has 7 swimming pools, 5 of which are freshwater, one saltwater and one for children. On the hotel's official website you will find more information about this and other facilities.
Prices at the Occidental Xcaret Destination may vary depending on the stay (dates, hotel policies, etc.). Choose your dates on our website to see the price.
The Occidental Xcaret Destination features different activities, such as 24-hour food and beverage service, 11 restaurants and 11 bars, a health and wellness center with facial and body treatments, personalized wedding packages and banquet hall, 9 meeting rooms and 3 boardrooms, and unlimited access to Xcaret Park and Xplor Park with a wide variety of attractions and exhibits available, among others.
Check-in time at the Occidental at Xcaret Destination Hotel starts at 3:00 pm. Check-out from the hotel is at 11:00 am. Once you check out, you can still enjoy the hotel's facilities and services for an additional charge.
Yes, the Occidental at Xcaret Destination Hotel is adapted for guests with reduced mobility. Check with the hotel reception desk for adapted services and facilities.
No, the Occidental at Xcaret Destination Hotel does not allow guests to bring their pets.
Yes, the Occidental at Xcaret Destination Hotel offers alternatives for guests with food sensitivities and allergies. We recommend that guests notify the hotel staff about their needs to evaluate our options better.
The Occidental at Xcaret Destination Hotel provides free WiFi for all guests.
The reception team at the Occidental at Xcaret Destination Hotel will be happy to assist you in Spanish, English, and French.
Yes, the Occidental at Xcaret Destination Hotel offers room service for guests. You will find information on food and beverages, prices, and opening hours at the hotel. Premium Level guests have room service included. Check with the hotel.
Yes, guest accommodation includes breakfast at the Occidental at Xcaret Destination Hotel.
The minimum age to access the spa & wellness area at Occidental at Xcaret Destination is 18. The entrance to the spa has an additional cost for hotel guests. Please check our rates. The spa is accessible to children.
The Occidental at Xcaret Destination Hotel offers parking at no additional cost for hotel guests.