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Barceló Castillo Royal Level

Avenida del Castillo, s/n   35610 Caleta de Fuste, Antigua (Fuerteventura) , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

250 m Playa de El Castillo

192 m Castillo de Buenaventura

3 km Campo de golfe Salinas de Antigua

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Castillo Royal Level

4.5/5 Round Indicators
| 936 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

64% Complete

606

Muito bom

24% Complete

230

Normal

7% Complete

71

Mau

2% Complete

19

Péssimo

1% Complete

10

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    Round Indicators
    Mini_MO0 Stirling, Reino Unido. 06/20/2018 Romântico

    “Can’t wait to return”

    We can’t stop coming back to this hotel and even booked our flights to return in sept while we were still there! Our visit in May was the 3rd stay at the Royal Level except on this occasion we upgraded to a hot tub room in case the weather wasn’t great. It was certainly worth the extra money as not only could you sit outside for longer when the sun disappeared but it also gave you more outdoor space including your own private loungers and table & chairs. Check in was excellent and this was the first time we met Laura who kept in touch throughout our stay. She greeted us very warmly, provided refreshments and arranged for our luggage to be dropped off in the room. Prior to arrival I had requested a room in block 4000 as it allowed us access to the pool bar, have a swim and go to the gym without leaving the private complex.The room inside was very clean with welcome drinks & chocolates in the fridge. These rooms are like a studio that consist of a large open plan space. Your kitchen / dining area is at one end, bed/lounge area at the other end with a separate toilet cubical & shower cubical half way through. On this holiday we decided to go half board as we like to eat out a few times through our stay. The food in the restaurant was plentiful and there was always a good selection. If I was ordering eggs for breakfast or fresh meat to be cooked, I would order this first and then fill my plate with the other items I was having. This would prevent food from going cold on your plate and queuing longer than needed if it was busy. We didn’t use the hob in our room but there was plenty of utensils, plates and pans to enable us to. We also had a toaster & kettle and a tea towel was provided. I was very excited to see that the gym was finally open in block 4000 which I used everyday. Clean towels and water were provided and there was plenty of equipment to enable you to have a decent work out. I have to say this was the best holiday we’ve had and really can’t wait to return. The staff are the essence of this hotel and Laura, Jaun, Carlos, Eva, our cleaner Christine, and many others are some of thier best employees. They greeted us like old friends and made our stay so much more pleasurable. I would highly recommend this hotel and if you have the opportunity to book directly with Barcelo, it’s worth doing for all of the benefits you gain and worked out cheaper for us.

    elcastillorrpp, Guest Relations Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, I am really happy to know you had a nice stay with us! It is our main goal make the stay an experience for the guest and make the guest feel like home! We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. All of the Royal Level Staff always try to make our clients feel good during their stay and we have everything that is in our hands for it. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of your room, we are glad you enjoyed it. Housekeeper department strive daily to made up the room always perfect for guest! So thank you very much for assessing the work. Thank you again for this heartwarming review of your stay with us, we are looking forward to having you back! Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    MrsCoriander 06/16/2018 Romântico

    “June getaway”

    We had a very enjoyable stay at the Royal level. We were very impressed with the location, everything was close to hand. There was a good choice of venues for evening drinks. We particularly enjoyed a trip to El Faro, which had excellent views. We selected this location as we had family staying at the resort. So we found the location suitable for our needs. Overall a very enjoyable break! And good weather of course.

    elcastillorrpp, Guest Relations Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Dear Guest, Thank you for choosing us for your stay in Fuerteventura! We are really happy to hear you had had a nice stay at the Barceló Royal Level. We are glad you felt comfortable during your stay, if there is something good about the location of the hotel, is our clients are close to all the facilities. We also like to hear that you enjoy our Lounge Bar El Faro, I agree with you it is a fantastic place and watch the sunset with a drink at el Faro is wonderful! We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Laura Hernández Galindo Royal Level Service Manager

    Round Indicators
    Ines R 10/11/2017 Família

    “Muito bom este hôtel ”

    Estive uma semana com a minha filha no barcelo level muito bom fantástico mesmo os empregados todos mas todos muito simpáticos muito amáveis nós gostamos de tudo todo o complexo é extraordinário certamente que no próximo o ano vamos voltar muito obrigado ao barcelo...
    Round Indicators
    Ines R Canton of Neuchatel, Suíça. 10/11/2017 Família

    “Superbe”

    Bom dia venho aqui dizer que passei uma semana com a minha filha no barcelo lavel e foi muito bom , desde todos os empregados simpaticos queridos os restaurantes muito bons a comida de qualidade a suite muito bonita espaçosa confortável, tudo muito perto uma baía maravilhosa tanto linda de dia como de noite não tenho palavras tudo muito bom.... muito obrigado ao barcelo

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Estimado Hóspede, Foi com muito gosto que vos tivemos hospedados connosco no Barceló Castillo Royal Level. Ficamos extremamente satisfeitos ao saber que desfrutou da sua estadia connosco em Fuerteventura. Esperamos poder-vos dar as boas-vindas em breve. Atentamente, Alirio Pérez Gerente Geral

    Round Indicators
    marcopita2016 Funchal, Portugal. 09/27/2017 Romântico

    “UM DOS MELHORES HOTEIS QUE JÁ TIVEMOS”

    Excelente localização, todos os serviços funcionam boa comida nos restaurantes especialmente os snacks do Noray e o restaurante Ancla local perfeito para descansar e como base para passear pela Ilha vale a pena ficar nas suites premium

    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
     Estimado Hóspede, Agradecemos o tempo despendido para nos avaliar e a sua preferência pelo Barceló Castillo Royal Level. Agradecemos as suas palavras e comentários de apreço, que teremos todo o gosto em partilhar com a toda a equipa. O nosso objetivo é proporcionar uma estadia agradável e confortável aos nossos clientes e ir ao encontro das suas necessidades. Esperamos recebê-lo num futuro próximo e por favor contacte-nos se pudermos assisti-lo em alguma questão. Atenciosamente, Alirio Pérez General Manager

    CLASSIFICAÇÃO

    Round Indicators

    • junho 20 2018
    • Stirling, Reino Unido
    • Romântico

    Mini_MO0

    “Can’t wait to return”


    We can’t stop coming back to this hotel and even booked our flights to return in sept while we were still there! Our visit in May was the 3rd stay at the Royal Level except on this occasion we upgraded to a hot tub room in case the weather wasn’t great. It was certainly worth the extra money as not only could you sit outside for longer when the sun disappeared but it also gave you more outdoor space including your own private loungers and table & chairs. Check in was excellent and this was the first time we met Laura who kept in touch throughout our stay. She greeted us very warmly, provided refreshments and arranged for our luggage to be dropped off in the room. Prior to arrival I had requested a room in block 4000 as it allowed us access to the pool bar, have a swim and go to the gym without leaving the private complex.The room inside was very clean with welcome drinks & chocolates in the fridge. These rooms are like a studio that consist of a large open plan space. Your kitchen / dining area is at one end, bed/lounge area at the other end with a separate toilet cubical & shower cubical half way through. On this holiday we decided to go half board as we like to eat out a few times through our stay. The food in the restaurant was plentiful and there was always a good selection. If I was ordering eggs for breakfast or fresh meat to be cooked, I would order this first and then fill my plate with the other items I was having. This would prevent food from going cold on your plate and queuing longer than needed if it was busy. We didn’t use the hob in our room but there was plenty of utensils, plates and pans to enable us to. We also had a toaster & kettle and a tea towel was provided. I was very excited to see that the gym was finally open in block 4000 which I used everyday. Clean towels and water were provided and there was plenty of equipment to enable you to have a decent work out. I have to say this was the best holiday we’ve had and really can’t wait to return. The staff are the essence of this hotel and Laura, Jaun, Carlos, Eva, our cleaner Christine, and many others are some of thier best employees. They greeted us like old friends and made our stay so much more pleasurable. I would highly recommend this hotel and if you have the opportunity to book directly with Barcelo, it’s worth doing for all of the benefits you gain and worked out cheaper for us.


    elcastillorrpp, Guest Relations Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, I am really happy to know you had a nice stay with us! It is our main goal make the stay an experience for the guest and make the guest feel like home! We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Castillo Royal Level hotel with us and Tripadvisor readers. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. All of the Royal Level Staff always try to make our clients feel good during their stay and we have everything that is in our hands for it. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you for the wonderful description of your room, we are glad you enjoyed it. Housekeeper department strive daily to made up the room always perfect for guest! So thank you very much for assessing the work. Thank you again for this heartwarming review of your stay with us, we are looking forward to having you back! Best regards, Laura Hernández Galindo Royal Level Service Manager

    CLASSIFICAÇÃO

    Round Indicators

    • junho 16 2018
    • Romântico

    MrsCoriander

    “June getaway”


    We had a very enjoyable stay at the Royal level. We were very impressed with the location, everything was close to hand. There was a good choice of venues for evening drinks. We particularly enjoyed a trip to El Faro, which had excellent views. We selected this location as we had family staying at the resort. So we found the location suitable for our needs. Overall a very enjoyable break! And good weather of course.


    elcastillorrpp, Guest Relations Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Dear Guest, Thank you for choosing us for your stay in Fuerteventura! We are really happy to hear you had had a nice stay at the Barceló Royal Level. We are glad you felt comfortable during your stay, if there is something good about the location of the hotel, is our clients are close to all the facilities. We also like to hear that you enjoy our Lounge Bar El Faro, I agree with you it is a fantastic place and watch the sunset with a drink at el Faro is wonderful! We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Laura Hernández Galindo Royal Level Service Manager

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 11 2017
    • Família

    Ines R

    “Muito bom este hôtel ”


    Estive uma semana com a minha filha no barcelo level muito bom fantástico mesmo os empregados todos mas todos muito simpáticos muito amáveis nós gostamos de tudo todo o complexo é extraordinário certamente que no próximo o ano vamos voltar muito obrigado ao barcelo...


    CLASSIFICAÇÃO

    Round Indicators

    • outubro 11 2017
    • Canton of Neuchatel, Suíça
    • Família

    Ines R

    “Superbe”


    Bom dia venho aqui dizer que passei uma semana com a minha filha no barcelo lavel e foi muito bom , desde todos os empregados simpaticos queridos os restaurantes muito bons a comida de qualidade a suite muito bonita espaçosa confortável, tudo muito perto uma baía maravilhosa tanto linda de dia como de noite não tenho palavras tudo muito bom.... muito obrigado ao barcelo


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Estimado Hóspede, Foi com muito gosto que vos tivemos hospedados connosco no Barceló Castillo Royal Level. Ficamos extremamente satisfeitos ao saber que desfrutou da sua estadia connosco em Fuerteventura. Esperamos poder-vos dar as boas-vindas em breve. Atentamente, Alirio Pérez Gerente Geral

    CLASSIFICAÇÃO

    Round Indicators

    • setembro 27 2017
    • Funchal, Portugal
    • Romântico

    marcopita2016

    “UM DOS MELHORES HOTEIS QUE JÁ TIVEMOS”


    Excelente localização, todos os serviços funcionam boa comida nos restaurantes especialmente os snacks do Noray e o restaurante Ancla local perfeito para descansar e como base para passear pela Ilha vale a pena ficar nas suites premium


    elcastillorrpp, General Manager do(a) Barcelo Castillo Royal Level, respondeu a esta avaliação
    Estimado Hóspede, Agradecemos o tempo despendido para nos avaliar e a sua preferência pelo Barceló Castillo Royal Level. Agradecemos as suas palavras e comentários de apreço, que teremos todo o gosto em partilhar com a toda a equipa. O nosso objetivo é proporcionar uma estadia agradável e confortável aos nossos clientes e ir ao encontro das suas necessidades. Esperamos recebê-lo num futuro próximo e por favor contacte-nos se pudermos assisti-lo em alguma questão. Atenciosamente, Alirio Pérez General Manager

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