Gastronomia do hotel Barceló Costa Vasca
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Barceló Costa Vasca

Avenida Pio Baroja, 15   20008 San Sebastián , País Vasco   España  


Places of Interest

23,1 km Aeroporto de San Sebastián

2,11 km Estação de comboios de San Sebastián

22,6 km Recinto da Feira do Bidasoa

550 m Playa de Ondarreta

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Costa Vasca

4.0/5 Round Indicators
| 2150 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

38% Complete

833

Muito bom

40% Complete

875

Normal

13% Complete

294

Mau

4% Complete

105

Péssimo

2% Complete

43

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    Round Indicators
    PedroGuedesAlmeida Porto, Portugal. 12/10/2017 Romântico

    “Muito Bom !”

    Hotel bem situado, mas não muito perto da praia num local muito tranquilo. Pessoal muito simpático, quartos muito confortáveis, espaçosos com excelente quarto de banho. A rede wifi é muito fraca e foi o ponto fraco em toda a estadia.

    -XperienceManager-, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
     Dear Pedro, First and foremost we would like to thank you for choosing our Barceló Costa Vasca hotel for your visit to San Sebastian, your satisfaction is, undoubtedly, the best reward for us all. Please accept our sincerest apologies for the difficulties you had with our Wifi service, the access may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. On the other hand, we are very pleased to read your satisfaction with the comfort of the room we accommodated you in and that you did like the bathroom. We also thank you for pointing out the kindness a of our staff, their friendliness and helpfulness being our hotels’ main strength. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, The Hotel Management Barceló Costa Vasca

    Round Indicators
    PauloGHSamy Rio de Janeiro, RJ. 10/30/2017 Romântico

    “Muita boa opção, sobretudo no auge do verão, já que dispõe de uma piscina.”

    O hotel dista cerca de 2 quilômetros da praia principal, a Concha. Mas é possível cobrir o circuito tanto a pé, sobretudo na descida, quanto na condução disponível ao longo de todo o dia pelo hotel, e gratuita. Quarto ótimo, silencioso e bem refrigerado. Também gostei muito da sala de banho. Realmente, hotel moderno e confortável.

    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
     Estimado huésped, En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro hotel Barceló Costa Vasca y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Estamos muy contentos de leer que estuvo muy satisfecho con la comodidad de la habitación en la que se alojó. En Barceló somos conscientes de que para garantizar una estancia inolvidable en nuestro hotel, nuestros alojamientos deben estar completamente equipados, contar con el mejor equipamiento y temperatura adecuada. Le damos las gracias además por su comentario sobre nuestra ubicación y nuestros servicios que ofrecemos durante el verano con el fin de proporcionar la mejor experiencia posible, adaptándonos a sus necesidades. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto. Atentamente, Departamento de Dirección Barceló Costa Vasca

    Round Indicators
    lrodolfo São Paulo, SP. 06/19/2017 Romântico

    “Muito bom hotel , com localização ruim”

    Poucas informações sobre transporte ao centro da cidade, bem como pouca orientação sobre estacionamento externo no fim de semana, procurando vender estacionamento sem necessidade. Bom café da manhã,,apartamentos amplos e confortáveis.

    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best Regard, The Hotel Management Barceló Costa Vasca

    Round Indicators
    214joserobertom São Paulo, SP. 06/16/2017 Romântico

    “Regular”

    Localização não é euim, mas poderia ser melhor. Quartos muito barulhentoa se deseja dormir alem das 8 da manha. A piscina poderia ser climatizada pois a temperatura é mais fria. O serviço de praia é inexistente. Nao oferecem nem toalhas aos hospedes que desejarem ir a praia. Dificil

    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
     Dear Guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Regarding your suggestion about the towels, please rest assured that your comments will be discussed to improve our service. I would like to apologize for the inconvenience caused by the noise, I assure you that we have taken corrective measures so that this will not happen again. Since we know the importance of a good rest. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best Regard, Management Department Barceló Costa Vasca

    Round Indicators
    CoelhoCardoso 04/09/2017 Família

    “Moderno e confortável”

    Hotel moderno com decoração típica dos hotéis da cadeia Barceló. Muito confortável e com um óptimo espaço nos quartos. Limpeza impecável. Pequeno almoço variado. Preço, uma agradável surpresa. Tem um contra, o facto de ficar um pouco distante do centro de S. Sebastian.

    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
     Dear Guest, Thank you for making our Barceló Costa Vasca your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regard, Management Department Barceló Costa Vasca

    CLASSIFICAÇÃO

    Round Indicators

    • dezembro 10 2017
    • Porto, Portugal
    • Romântico

    PedroGuedesAlmeida

    “Muito Bom !”


    Hotel bem situado, mas não muito perto da praia num local muito tranquilo. Pessoal muito simpático, quartos muito confortáveis, espaçosos com excelente quarto de banho. A rede wifi é muito fraca e foi o ponto fraco em toda a estadia.


    -XperienceManager-, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
    Dear Pedro, First and foremost we would like to thank you for choosing our Barceló Costa Vasca hotel for your visit to San Sebastian, your satisfaction is, undoubtedly, the best reward for us all. Please accept our sincerest apologies for the difficulties you had with our Wifi service, the access may be slower during peak hours when many guests login to our network, nevertheless we will pass on your comments to our techincal department for revision and improvement. On the other hand, we are very pleased to read your satisfaction with the comfort of the room we accommodated you in and that you did like the bathroom. We also thank you for pointing out the kindness a of our staff, their friendliness and helpfulness being our hotels’ main strength. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, The Hotel Management Barceló Costa Vasca

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 30 2017
    • Rio de Janeiro, RJ
    • Romântico

    PauloGHSamy

    “Muita boa opção, sobretudo no auge do verão, já que dispõe de uma piscina.”


    O hotel dista cerca de 2 quilômetros da praia principal, a Concha. Mas é possível cobrir o circuito tanto a pé, sobretudo na descida, quanto na condução disponível ao longo de todo o dia pelo hotel, e gratuita. Quarto ótimo, silencioso e bem refrigerado. Também gostei muito da sala de banho. Realmente, hotel moderno e confortável.


    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
    Estimado huésped, En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro hotel Barceló Costa Vasca y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Estamos muy contentos de leer que estuvo muy satisfecho con la comodidad de la habitación en la que se alojó. En Barceló somos conscientes de que para garantizar una estancia inolvidable en nuestro hotel, nuestros alojamientos deben estar completamente equipados, contar con el mejor equipamiento y temperatura adecuada. Le damos las gracias además por su comentario sobre nuestra ubicación y nuestros servicios que ofrecemos durante el verano con el fin de proporcionar la mejor experiencia posible, adaptándonos a sus necesidades. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto. Atentamente, Departamento de Dirección Barceló Costa Vasca

    CLASSIFICAÇÃO

    Round Indicators

    • junho 19 2017
    • São Paulo, SP
    • Romântico

    lrodolfo

    “Muito bom hotel , com localização ruim”


    Poucas informações sobre transporte ao centro da cidade, bem como pouca orientação sobre estacionamento externo no fim de semana, procurando vender estacionamento sem necessidade. Bom café da manhã,,apartamentos amplos e confortáveis.


    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best Regard, The Hotel Management Barceló Costa Vasca

    CLASSIFICAÇÃO

    Round Indicators

    • junho 16 2017
    • São Paulo, SP
    • Romântico

    214joserobertom

    “Regular”


    Localização não é euim, mas poderia ser melhor. Quartos muito barulhentoa se deseja dormir alem das 8 da manha. A piscina poderia ser climatizada pois a temperatura é mais fria. O serviço de praia é inexistente. Nao oferecem nem toalhas aos hospedes que desejarem ir a praia. Dificil


    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
    Dear Guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Regarding your suggestion about the towels, please rest assured that your comments will be discussed to improve our service. I would like to apologize for the inconvenience caused by the noise, I assure you that we have taken corrective measures so that this will not happen again. Since we know the importance of a good rest. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best Regard, Management Department Barceló Costa Vasca

    CLASSIFICAÇÃO

    Round Indicators

    • abril 9 2017
    • Família

    CoelhoCardoso

    “Moderno e confortável”


    Hotel moderno com decoração típica dos hotéis da cadeia Barceló. Muito confortável e com um óptimo espaço nos quartos. Limpeza impecável. Pequeno almoço variado. Preço, uma agradável surpresa. Tem um contra, o facto de ficar um pouco distante do centro de S. Sebastian.


    Bcostavasca, General Manager do(a) Barcelo Costa Vasca, respondeu a esta avaliação
    Dear Guest, Thank you for making our Barceló Costa Vasca your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regard, Management Department Barceló Costa Vasca

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