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Interiores del hotel Occidental The Public
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map

Mapa e localização

Kocatepe Mah 25   Abdulhak Hamit Cad , Beyoglu   Istanbul  


Places of Interest

20,4 km Atatu¨rk Int’l

900 m Estação de metro de Taksim

141,62 m Paragem de elétrico

3,2 km Estação de comboios de Sirkeci

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Istanbul

4.5/5 Round Indicators
| 137 Avaliações

CLASSIFICAÇÃO TOTAL

Round Indicators

CLASSIFICAÇÃO DETALHADA

Round Indicators

Relação qualidade/preço

Round Indicators

Localização

Round Indicators

Qualidade do sono

Round Indicators

Quartos

Round Indicators

Limpeza

Round Indicators

Serviço


Opiniões

Excelente

72% Complete

100

Muito bom

15% Complete

21

Normal

9% Complete

13

Mau

0% Complete

1

Péssimo

1% Complete

2

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    Round Indicators
    Burhan M 07/15/2019 Família

    “Very decent. Reception staff needs to improve.”

    Stayed there for 6 nights. Overall a decent experience. Very nice location. Breakfast is good with very helpful staff. The only concern we had with this hotel was the reception (except the manager, I believe, she was sweet) rest of the reception staff was rude, did not really care for your requests, and always too busy chatting with each other rather than dealing with the guests) Reception really needs to change the staff. Not good at all. Other than that a very decent stay. We had a connecting room for our kids and we all enjoyed. Fast internet as well.

    cmbarceloturkey, Guest Relations Manager do(a) Barceló Istanbul, respondeu a esta avaliação
     Dear Mr. Burhan, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are glad to read that you really enjoyed our unbeatable location.We also greatly appreciate your comments on the quality and variety of our buffets. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, The Barceló Team

    Round Indicators
    MHSME Dubai, Emirados Árabes. 07/15/2019 Família

    “Good location”

    Good location if you want to be close to Taksim square. Airport bus service very close and convenient. Good value for money. Service is not good. Takes a long time and multiple requests to get simple requests attended to. Housekeeping could do a better job cleaning the rooms on a daily basis.

    cmbarceloturkey, Guest Relations Manager do(a) Barceló Istanbul, respondeu a esta avaliação
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We lament hearing that the service provided by house keeping fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Barceló Team

    Round Indicators
    vzare2019 07/12/2019 Romântica

    “10 out of 10 excellent hotel, roof bar every night of my stay with exceptional service from Mr ahmed there.”

    Used the roof bar every night of my stay with exceptional service from Mr ahmed there. Very clean room, location is also very good, very good foods servers at this hotel, will highly recommend it to anyone visiting istanbul.

    cmbarceloturkey, Guest Relations Manager do(a) Barceló Istanbul, respondeu a esta avaliação
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Thank you once more for sharing your experience with us and look forward to serving you again soon. Sincerely, The Barceló Istanbul Team

    Round Indicators
    Departure61922891712 Campinas, SP. 05/13/2019 Viagem a sós

    “Ótima localização”

    Hotel com ótima localização. Pessoal da recepção muito educado e disponível pra atender e dar informações. O quarto é confortável e silencioso. O café da manhã é excelente. Precisei de transporte de madrugada e a recepção prontamente chamou um táxi.
    Round Indicators
    Sherpa18132029263 Lisboa, Portugal. 05/13/2019 Romântica

    “Excelente”

    Manter a qualidade que apresentaram pois só assim continuarão a ter a excelência apresentada. A localização é muitíssimo boa pois estão perto da magnifica avenida ISTIklal que é muito bonita. Os transporte são excelentes garantindo uma excelente mobilidade.

    CLASSIFICAÇÃO

    Round Indicators

    • julho 15 2019
    • Família

    Burhan M

    “Very decent. Reception staff needs to improve.”


    Stayed there for 6 nights. Overall a decent experience. Very nice location. Breakfast is good with very helpful staff. The only concern we had with this hotel was the reception (except the manager, I believe, she was sweet) rest of the reception staff was rude, did not really care for your requests, and always too busy chatting with each other rather than dealing with the guests) Reception really needs to change the staff. Not good at all. Other than that a very decent stay. We had a connecting room for our kids and we all enjoyed. Fast internet as well.


    cmbarceloturkey, Guest Relations Manager do(a) Barceló Istanbul, respondeu a esta avaliação
    Dear Mr. Burhan, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are glad to read that you really enjoyed our unbeatable location.We also greatly appreciate your comments on the quality and variety of our buffets. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best Regards, The Barceló Team

    CLASSIFICAÇÃO

    Round Indicators

    • julho 15 2019
    • Dubai, Emirados Árabes
    • Família

    MHSME

    “Good location”


    Good location if you want to be close to Taksim square. Airport bus service very close and convenient. Good value for money. Service is not good. Takes a long time and multiple requests to get simple requests attended to. Housekeeping could do a better job cleaning the rooms on a daily basis.


    cmbarceloturkey, Guest Relations Manager do(a) Barceló Istanbul, respondeu a esta avaliação
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We lament hearing that the service provided by house keeping fell short of your expectations as the entire team put a lot of effort to maintain the highest standards of service for our guests to fully enjoy their experience among us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Barceló Team

    CLASSIFICAÇÃO

    Round Indicators

    • julho 12 2019
    • Romântica

    vzare2019

    “10 out of 10 excellent hotel, roof bar every night of my stay with exceptional service from Mr ahmed there.”


    Used the roof bar every night of my stay with exceptional service from Mr ahmed there. Very clean room, location is also very good, very good foods servers at this hotel, will highly recommend it to anyone visiting istanbul.


    cmbarceloturkey, Guest Relations Manager do(a) Barceló Istanbul, respondeu a esta avaliação
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Thank you once more for sharing your experience with us and look forward to serving you again soon. Sincerely, The Barceló Istanbul Team

    CLASSIFICAÇÃO

    Round Indicators

    • maio 13 2019
    • Campinas, SP
    • Viagem a sós

    Departure61922891712

    “Ótima localização”


    Hotel com ótima localização. Pessoal da recepção muito educado e disponível pra atender e dar informações. O quarto é confortável e silencioso. O café da manhã é excelente. Precisei de transporte de madrugada e a recepção prontamente chamou um táxi.


    CLASSIFICAÇÃO

    Round Indicators

    • maio 13 2019
    • Lisboa, Portugal
    • Romântica

    Sherpa18132029263

    “Excelente”


    Manter a qualidade que apresentaram pois só assim continuarão a ter a excelência apresentada. A localização é muitíssimo boa pois estão perto da magnifica avenida ISTIklal que é muito bonita. Os transporte são excelentes garantindo uma excelente mobilidade.


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