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Interior do hotel Barceló Santa Cruz Contemporáneo

Occidental Santa Cruz Contemporáneo

Texto: 41770 Hotel moderno, ideal tanto para casais como para famílias e estrategicamente localizado em Rambla de Santa Cruz. Rambla de Santa Cruz 116, Santa Cruz de Tenerife | 38001
+34 922 27 15 71 -
Occidental Santa Cruz Contemporáneo Texto: 41770 3.5 out of 5 based on 812 ratings. 812 user reviews.
Occidental Santa Cruz Contemporáneo reviewed by RoniMoya on . Noite Básica Próximo ao Centro Boa localização, com excelente pequeno almoço e bom atendimento. O quarto que fiquei era básico, sem muito conforto, sem isonorizacao e pequeno. Não está muito mal para se dormir uma noite e ir... Rating: 3
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Occidental Santa Cruz Contemporáneo

Rambla de Santa Cruz 116, Santa Cruz de Tenerife   38001  


Places of Interest

15,3 km Aeroporto de Tenerife Norte

7 km Playa de las Teresitas

8,6 km Porto de Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Occidental Santa Cruz Contemporáneo

3.5/5 Round Indicators
| 820 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

25% Complete

206

Muito bom

41% Complete

338

Normal

20% Complete

167

Mau

8% Complete

72

Péssimo

4% Complete

37

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    Round Indicators
    halseywatsonn Guildford, Reino Unido. 02/19/2017 Romântico

    “Stop Over”

    Good location, well organised pleasant hotel. does what it says really well, there is a good vibe about the hotel, having the bar café a bit separate gives it an independent feel - Breakfast was brilliant
    Round Indicators
    meiksansr Riga, Látvia. 02/16/2017 Romântico

    “All GOOD!”

    Just want we were expecting in all aspects. The cleanliness of the room, breakfast and I believe also the lunch (though we did not have one but the dining area was full so I believe it was great as well)!
    Round Indicators
    Natalie S Bridgend, Reino Unido. 02/08/2017 Romântico

    “A disappointment”

    From the photos and the hotel name, we expected better than this but were really disappointed with the room quality in particular. Overall it felt neglected. We paid additional for the superior room with balcony/terrace but I would say this didn't seem worth it as the room was only adequate sized, certainly not luxurious in any way and the balcony was tiny (they didn't even attempt to put a table with the two sad chairs out there) and was always in shadow. To make it worse, you look directly on to another hotel opposite that had large, fully equipped balconies that are bathed in sunshine! The room was verging on cold and there was no heating method. Blankets (70's style) were the option if you were cold in bed, which to be fair was comfortable, but hardly a solution to a comfortable, relaxing room temperature. The windows weren't very well soundproofed and the road outside was pretty noisy. The room had totally inadequate storage/wardrobe space and the furniture all looked cheap or past its best. Overall felt more like 'digs' so don't be fooled by the hotel photos which flatter it massively. The bathroom once had a bath but that had been taken out but they hadn't adjusted the simple, practical things like where to put your bottles accordingly so they had to live on the floor...and it leaked over the floor. The main public areas have at least some design and are in good order, but still not large enough or inviting enough to just spend some time if you want to avoid being in your depressing room but don't want to have to pay to sit in a cafe or whatever. The lift lobby areas are such wasted space as with some plants, lighting, screens, books etc, they could be nice places to sit - especially since the sun deck is closed for the winter period. We knew that the pool was closed, but we didn't realise you weren't even allowed to sit on the deck, which was one of the reasons for choosing this hotel so very annoying. Last moan is breakfast, which we booked and paid for in advance based on other reviews. This was inferior to almost every other hotel we've stayed in - only 2 cereals, no non-dairy milk options, terrible bread (and toaster) and coffee so we ended up buying our own cereal and suitable milks to take down to the breakfast room. The only saving grace is the location but I really couldn't recommend this hotel - they seem either lazy to improve or not to have the budget. For a short, business trip probably o.k.

    , Manager do(a) Occidental Santa Cruz Contemporaneo, respondeu a esta avaliação
     Dear Natalie, Although we sincerely regret your disappointment with your stay in our Occidental Santa Cruz Contemporáneo Hotel , we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Please receive our sincerest apologies for not fulfilling your expectations . The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Santa Cruz and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Kind Regards, The Management.

    Round Indicators
    RoniMoya Carcavelos, Portugal. 07/11/2016 Negócios

    “Noite Básica Próximo ao Centro”

    Boa localização, com excelente pequeno almoço e bom atendimento. O quarto que fiquei era básico, sem muito conforto, sem isonorizacao e pequeno. Não está muito mal para se dormir uma noite e ir trabalhar. O centro é muito próximo e está numa área de fácil acesso à restaurantes e comércio. O primeiro quarto que me deram era insuportavelmente quente e pequeno. Ao reclamar, me mudaram para um melhor. Se necessitasse trabalhar nesta área de novo, não me importaria de retornar à esse hotel. Mas só por uma noite.
    Round Indicators
    Carmo L Funchal, Portugal. 11/14/2014 Romântico

    “hotel de cidade”

    Com muita pena quero salientar que este hotel é muito barulhento. O quarto ao lado do meu fez contante barulho e nem de manhã há sossego pois acordei com o funcionario da manutenção a falar alto. Hotel sem qualquer isolamento. Pequeno almoço agradável , e bar muito simpático.

    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 19 2017
    • Guildford, Reino Unido
    • Romântico

    halseywatsonn

    “Stop Over”


    Good location, well organised pleasant hotel. does what it says really well, there is a good vibe about the hotel, having the bar café a bit separate gives it an independent feel - Breakfast was brilliant


    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 16 2017
    • Riga, Látvia
    • Romântico

    meiksansr

    “All GOOD!”


    Just want we were expecting in all aspects. The cleanliness of the room, breakfast and I believe also the lunch (though we did not have one but the dining area was full so I believe it was great as well)!


    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 8 2017
    • Bridgend, Reino Unido
    • Romântico

    Natalie S

    “A disappointment”


    From the photos and the hotel name, we expected better than this but were really disappointed with the room quality in particular. Overall it felt neglected. We paid additional for the superior room with balcony/terrace but I would say this didn't seem worth it as the room was only adequate sized, certainly not luxurious in any way and the balcony was tiny (they didn't even attempt to put a table with the two sad chairs out there) and was always in shadow. To make it worse, you look directly on to another hotel opposite that had large, fully equipped balconies that are bathed in sunshine! The room was verging on cold and there was no heating method. Blankets (70's style) were the option if you were cold in bed, which to be fair was comfortable, but hardly a solution to a comfortable, relaxing room temperature. The windows weren't very well soundproofed and the road outside was pretty noisy. The room had totally inadequate storage/wardrobe space and the furniture all looked cheap or past its best. Overall felt more like 'digs' so don't be fooled by the hotel photos which flatter it massively. The bathroom once had a bath but that had been taken out but they hadn't adjusted the simple, practical things like where to put your bottles accordingly so they had to live on the floor...and it leaked over the floor. The main public areas have at least some design and are in good order, but still not large enough or inviting enough to just spend some time if you want to avoid being in your depressing room but don't want to have to pay to sit in a cafe or whatever. The lift lobby areas are such wasted space as with some plants, lighting, screens, books etc, they could be nice places to sit - especially since the sun deck is closed for the winter period. We knew that the pool was closed, but we didn't realise you weren't even allowed to sit on the deck, which was one of the reasons for choosing this hotel so very annoying. Last moan is breakfast, which we booked and paid for in advance based on other reviews. This was inferior to almost every other hotel we've stayed in - only 2 cereals, no non-dairy milk options, terrible bread (and toaster) and coffee so we ended up buying our own cereal and suitable milks to take down to the breakfast room. The only saving grace is the location but I really couldn't recommend this hotel - they seem either lazy to improve or not to have the budget. For a short, business trip probably o.k.


    , Manager do(a) Occidental Santa Cruz Contemporaneo, respondeu a esta avaliação
    Dear Natalie, Although we sincerely regret your disappointment with your stay in our Occidental Santa Cruz Contemporáneo Hotel , we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Please receive our sincerest apologies for not fulfilling your expectations . The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Santa Cruz and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Kind Regards, The Management.

    CLASSIFICAÇÃO

    Round Indicators

    • julho 11 2016
    • Carcavelos, Portugal
    • Negócios

    RoniMoya

    “Noite Básica Próximo ao Centro”


    Boa localização, com excelente pequeno almoço e bom atendimento. O quarto que fiquei era básico, sem muito conforto, sem isonorizacao e pequeno. Não está muito mal para se dormir uma noite e ir trabalhar. O centro é muito próximo e está numa área de fácil acesso à restaurantes e comércio. O primeiro quarto que me deram era insuportavelmente quente e pequeno. Ao reclamar, me mudaram para um melhor. Se necessitasse trabalhar nesta área de novo, não me importaria de retornar à esse hotel. Mas só por uma noite.


    CLASSIFICAÇÃO

    Round Indicators

    • novembro 14 2014
    • Funchal, Portugal
    • Romântico

    Carmo L

    “hotel de cidade”


    Com muita pena quero salientar que este hotel é muito barulhento. O quarto ao lado do meu fez contante barulho e nem de manhã há sossego pois acordei com o funcionario da manutenção a falar alto. Hotel sem qualquer isolamento. Pequeno almoço agradável , e bar muito simpático.


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