Arredores do hotel Occidental Madrid Este

Barceló Imagine

Texto: 125070 Um hotel vanguardista concebido para oferecer a máxima descontração, num ambiente moderno e junto ao maior centro de negócios a nível nacional. AGUSTN DE FOX, 32 | 28036 | Madrid || Espaa
( 34) 917327019 *
Barceló Imagine Texto: 125070 5 out of 5 based on 22 ratings. 22 user reviews.
Barceló Imagine reviewed by Christopher G on . Needs improvment My family and I have stayed at Barcelo hotels previously and rate them highly. When the opportunity to visit Madrid presented itself we were intrigued by their "Imagine" hotel and despite the hefty... Rating: 3
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Barceló Imagine

AGUSTN DE FOX, 32   28036   Madrid     Espaa  


Pontos de interesse

12 km Aeroporto Adolfo Suárez Madrid-Barajas

500 m Estação de Chamartín

7 km IFEMA

1,7 km Hospital La Paz

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Imagine

5.0/5 Round Indicators
| 20 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

85% Complete

17

Muito bom

5% Complete

1

Normal

15% Complete

3

Mau

0% Complete

0

Péssimo

0% Complete

0

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    Round Indicators
    Christopher G 04/21/2018 Família

    “Needs improvment”

    My family and I have stayed at Barcelo hotels previously and rate them highly. When the opportunity to visit Madrid presented itself we were intrigued by their "Imagine" hotel and despite the hefty cost decided to take a short break there. We were attracted by the funky look of the hotel and its musical theme and hoped that given its newness we might bag ourselves a good introductory deal. Therefore it was with a high degree of expectation that I arrived midweek to be joined by my family a day later. Things started well. As I pulled up in a taxi a doorman rushed to assist me with my bags. Check in was complicated by my credit card being rejected which was entirely my bank's fault. Eventually I made it to my family bedroom which was very large. Freshly decorated and with an excellent bathroom I was impressed by the numerous bluetooth connection points and USB charging stations though a little disappointed not to find any complementary drinking water or nibbles. During our stay we had a number of gripes, yes the hotel is new but guests pay a premium to stay here. The pool was cordoned off due to cold weather which is understandable but the whole surrounding terrace felt very neglected. Its furnished to a high standard but all the tables remained bare and to get a drink I had to go into the hotel and request someone to come and serve us. There were no candles in the evening nor glasses and we felt the hotel preferred its guests to be indoors in the admittedly very smart bar area. A trip to the roof terrace was awarded with a great view of Madrid however it is still under construction. The bar was not stocked and a general state of disorder prevailed. There was a partially wrapped sink awaiting fitting. There is no restaurant menu just bar meals and deviations from this are discouraged. I wanted to order a couple of bowls of chips via room service which took several conversations and I was informed more than once that I could only get chips by ordering fish and chips as that was what was on the menu. I eventually got what I wanted but was charged excessively. Each morning we enjoyed an excellent breakfast buffet that had almost everything you could ever want, including a honeycomb from which you could obtain fresh honey. One niggle was that the only coffee available was espresso which could be mixed with milk however we'd have preferred a little more variety. If ordered from reception there's a small discount but for a family of four however the bill still works out at sixty euros so make sure to eat your fill. We found that the USB ports in our room struggled to charge all of our devices and that one day the tea and coffee were not replenished. Not a serious matter but annoying given the cost of this hotel. In accordance with its musical theme tunes are played in almost every area. This grates a bit after a while, especially as those songs don't really marry up with my own tastes. By all means have some music in the bar area in the evening however I could do without Rick Astley and Phil Collins at breakfast. As we awaited our departure taxi my children had great fun jumping up and down on the illuminated keyboard and playing the drums in reception. The happy mood was saddened somewhat when the doorman told them to take their shoes off the seats as they rested. When we left he did not assist us with our bags, come to think of it he also ignored my family struggling with their bags when they arrived. Located some distance out of the centre of town the nearby Chamartin station provided a quick route in. It'll take you around 30 mins. If you're not confident negotiating public transport the surrounding area doesn't offer much in the way of bars or restaurants and I'd recommend staying nearer or putting money aside for Ubers. Reception, bar and restaurant staff were charming and a credit to Barcelo
    Round Indicators
    VirginiaMm666 Motril, Espanha. 04/18/2018 Negócios

    “Estancia de lujo e inmejorable”

    Tuve la suerte de alojarme en este espectacular hotel, todo muy moderno y nuevo. Excelente trato de todo el personal, habitaciones muy completas con todo lujo de detalles, cama muy cómoda y estancia muy tranquila, no se escuchan ruidos, todo de 10, repetiré sin duda!!
    Round Indicators
    noveldera Boca del Rio, México. 04/18/2018

    “Nuevo ”

    La comodidad de su cama y almohadas ,es un hotel nuevo con un aire urbano muy cuidado en su diseño, su baño es digitalizado todo ,me gusto mucho su terraza y su ubicación las habitaciones son muy exquisitas
    Round Indicators
    Angela_Bento Lisboa, Portugal. 04/02/2018 Família

    “Family trip”

    We found a very new hotel, with a very clean and nice decoration. The room was very good, plenty of space. We book a family room (two connected rooms), a nice option when traveling with kids. Very good breakfast with a lot of options. Staff very kindly.

    Barceló I, Guest Relations Manager do(a) Barceló Imagine, respondeu a esta avaliação
     Dear Angela_Bento, Thank you very much for having shared your lovely review about your recent stay in Madrid. We are pleased to know you have had an enjoyable time with us! We have opened our hotel barely a month ago - it is great to read we are on the correct way towards an excellent service. We hope to have the chance of welcoming you back very soon again - westill have a lot to share with you! Best regards, The Management

    Round Indicators
    Elviajero1975 Palma de Maiorca, Espanha. 03/30/2018 Negócios

    “Great Rock & roll hotel close to Chamartin train station”

    This is a brand new hotel with a creative concept: music. There is a big floor piano in the lobby as the one from American film BIG with Tom Hanks. There are vinyl discos on the walls and apparently there will be live music concerts in the pool terrace in Summer. The room is superb: very spacious and bright, fully equipped with all you might need and a mega king-size bed. The breakfast is outstanding: there is a wide selection of healthy options such as fresh fruit, smoothies, natural juices and yogurts. Very friendly and helpful staff, ready to suggest where to go and what to visit in Madrid. Easy access to Chamartin train station, well connected to the city main attractions.

    Barceló I, Guest Relations Manager do(a) Barceló Imagine, respondeu a esta avaliação
     Dear Elviajero1975, Thank you very much for having chosen Barceló Imagine for your recent stay in Madrid, and for having dedicated your time to share your opinion with the TripAdvisor community. It is a true pleasure to know how much you enjoyed your stay with us, and that our team has taken a good care of you. Breakfast is definitely our huge strength - we are willing to offer an alternative to the taste of everyone: from the classic toasts to spirulina smoothies. We hope to have the chance of welcoming you back soon again - we still have a lot to share with you. Best wishes, The Management

    CLASSIFICAÇÃO

    Round Indicators

    • abril 21 2018
    • Família

    Christopher G

    “Needs improvment”


    My family and I have stayed at Barcelo hotels previously and rate them highly. When the opportunity to visit Madrid presented itself we were intrigued by their "Imagine" hotel and despite the hefty cost decided to take a short break there. We were attracted by the funky look of the hotel and its musical theme and hoped that given its newness we might bag ourselves a good introductory deal. Therefore it was with a high degree of expectation that I arrived midweek to be joined by my family a day later. Things started well. As I pulled up in a taxi a doorman rushed to assist me with my bags. Check in was complicated by my credit card being rejected which was entirely my bank's fault. Eventually I made it to my family bedroom which was very large. Freshly decorated and with an excellent bathroom I was impressed by the numerous bluetooth connection points and USB charging stations though a little disappointed not to find any complementary drinking water or nibbles. During our stay we had a number of gripes, yes the hotel is new but guests pay a premium to stay here. The pool was cordoned off due to cold weather which is understandable but the whole surrounding terrace felt very neglected. Its furnished to a high standard but all the tables remained bare and to get a drink I had to go into the hotel and request someone to come and serve us. There were no candles in the evening nor glasses and we felt the hotel preferred its guests to be indoors in the admittedly very smart bar area. A trip to the roof terrace was awarded with a great view of Madrid however it is still under construction. The bar was not stocked and a general state of disorder prevailed. There was a partially wrapped sink awaiting fitting. There is no restaurant menu just bar meals and deviations from this are discouraged. I wanted to order a couple of bowls of chips via room service which took several conversations and I was informed more than once that I could only get chips by ordering fish and chips as that was what was on the menu. I eventually got what I wanted but was charged excessively. Each morning we enjoyed an excellent breakfast buffet that had almost everything you could ever want, including a honeycomb from which you could obtain fresh honey. One niggle was that the only coffee available was espresso which could be mixed with milk however we'd have preferred a little more variety. If ordered from reception there's a small discount but for a family of four however the bill still works out at sixty euros so make sure to eat your fill. We found that the USB ports in our room struggled to charge all of our devices and that one day the tea and coffee were not replenished. Not a serious matter but annoying given the cost of this hotel. In accordance with its musical theme tunes are played in almost every area. This grates a bit after a while, especially as those songs don't really marry up with my own tastes. By all means have some music in the bar area in the evening however I could do without Rick Astley and Phil Collins at breakfast. As we awaited our departure taxi my children had great fun jumping up and down on the illuminated keyboard and playing the drums in reception. The happy mood was saddened somewhat when the doorman told them to take their shoes off the seats as they rested. When we left he did not assist us with our bags, come to think of it he also ignored my family struggling with their bags when they arrived. Located some distance out of the centre of town the nearby Chamartin station provided a quick route in. It'll take you around 30 mins. If you're not confident negotiating public transport the surrounding area doesn't offer much in the way of bars or restaurants and I'd recommend staying nearer or putting money aside for Ubers. Reception, bar and restaurant staff were charming and a credit to Barcelo


    CLASSIFICAÇÃO

    Round Indicators

    • abril 18 2018
    • Motril, Espanha
    • Negócios

    VirginiaMm666

    “Estancia de lujo e inmejorable”


    Tuve la suerte de alojarme en este espectacular hotel, todo muy moderno y nuevo. Excelente trato de todo el personal, habitaciones muy completas con todo lujo de detalles, cama muy cómoda y estancia muy tranquila, no se escuchan ruidos, todo de 10, repetiré sin duda!!


    CLASSIFICAÇÃO

    Round Indicators

    • abril 18 2018
    • Boca del Rio, México

    noveldera

    “Nuevo ”


    La comodidad de su cama y almohadas ,es un hotel nuevo con un aire urbano muy cuidado en su diseño, su baño es digitalizado todo ,me gusto mucho su terraza y su ubicación las habitaciones son muy exquisitas


    CLASSIFICAÇÃO

    Round Indicators

    • abril 2 2018
    • Lisboa, Portugal
    • Família

    Angela_Bento

    “Family trip”


    We found a very new hotel, with a very clean and nice decoration. The room was very good, plenty of space. We book a family room (two connected rooms), a nice option when traveling with kids. Very good breakfast with a lot of options. Staff very kindly.


    Barceló I, Guest Relations Manager do(a) Barceló Imagine, respondeu a esta avaliação
    Dear Angela_Bento, Thank you very much for having shared your lovely review about your recent stay in Madrid. We are pleased to know you have had an enjoyable time with us! We have opened our hotel barely a month ago - it is great to read we are on the correct way towards an excellent service. We hope to have the chance of welcoming you back very soon again - westill have a lot to share with you! Best regards, The Management

    CLASSIFICAÇÃO

    Round Indicators

    • março 30 2018
    • Palma de Maiorca, Espanha
    • Negócios

    Elviajero1975

    “Great Rock & roll hotel close to Chamartin train station”


    This is a brand new hotel with a creative concept: music. There is a big floor piano in the lobby as the one from American film BIG with Tom Hanks. There are vinyl discos on the walls and apparently there will be live music concerts in the pool terrace in Summer. The room is superb: very spacious and bright, fully equipped with all you might need and a mega king-size bed. The breakfast is outstanding: there is a wide selection of healthy options such as fresh fruit, smoothies, natural juices and yogurts. Very friendly and helpful staff, ready to suggest where to go and what to visit in Madrid. Easy access to Chamartin train station, well connected to the city main attractions.


    Barceló I, Guest Relations Manager do(a) Barceló Imagine, respondeu a esta avaliação
    Dear Elviajero1975, Thank you very much for having chosen Barceló Imagine for your recent stay in Madrid, and for having dedicated your time to share your opinion with the TripAdvisor community. It is a true pleasure to know how much you enjoyed your stay with us, and that our team has taken a good care of you. Breakfast is definitely our huge strength - we are willing to offer an alternative to the taste of everyone: from the classic toasts to spirulina smoothies. We hope to have the chance of welcoming you back soon again - we still have a lot to share with you. Best wishes, The Management

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