Vista do hotel Barceló Karmina Palace Deluxe

Barceló Karmina

Texto: 9205 Resort inspirado nos antigos templos maias, com exuberantes jardins e uma vista incrível para o mar a partir das Junior Suites. Avenida Vista Hermosa, 13 | 28867 | Manzanillo, Colima || México
+52 3143311300 *
Barceló Karmina Texto: 9205 4 out of 5 based on 3533 ratings. 3533 user reviews.
Barceló Karmina reviewed by Elysa B on . Muitas regras para um all inclusive... Hotel lindo, estrutura muito boa, vista maravilhosa... já o atendimento deixou à desejar, ainda mais se comparado aos padrões de atendimento dos mexicanos, sempre tão atenciosos e educados. Muitas... Rating: 4
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Barceló Karmina

Avenida Vista Hermosa, 13   28867   Manzanillo, Colima     México  


Places of Interest

32 km Aeroporto Internacional de Manzanillo

20 km Porto de Manzanillo

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Karmina

4.0/5 Round Indicators
| 3567 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

47% Complete

1691

Muito bom

32% Complete

1143

Normal

11% Complete

413

Mau

5% Complete

195

Péssimo

3% Complete

125

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    Round Indicators
    nura_mel6 04/22/2018 Viagem com amigos

    “Amazing”

    I'm now reading some of the previous good reviews and trying to find out something different to tell about this place. Everything I read is absolutely true. The rooms are super nice, the atmosphere is really cozy. But there's a thing that makes this place outstanding, the staff. I'm not afraid to say this was the best service I had in a hotel. Period. Everyone who works in this place is there to make you feel home. And for me, that was the feeling I had. This people are the best. As soon as I checked in Freddy Vera was so helpful, he sure knows how to make you feel welcomed, if you need any advise on dinners or where to go just go with him and he will gladly help you but I advise you to reserve at least half an hour for this, he's really charming and you will not want to get out of that chair!! Bottom line is, it was perfect. Thank you!
    Round Indicators
    spries518482 04/21/2018 Romântico

    “Nice hotel”

    Nice hotel is in a good location. The pools are lovely as are the surroundings. The rooms are a clean and very comfortable. The food particularly in the buffet restaurant let the hotel down and the food is not up to standard. Only warm water is available at the bars, which sits on the side of the bar unchillded and tastes awful. Drinks menus are also unavailable which makes ordering drinks difficult. The hotel also lets in day guests, who can be very noisy and roudy spoiling the ambience. We had a group of very loud roudy youngsters for the day during our stay, shouting swearing etc.. which totally spoils the day. But without these people it is very peaceful and relaxing.
    Round Indicators
    Stephen H Irricana, Canadá. 04/19/2018 Família

    “Excellent”

    I don’t write reviews often but, I am very happy to write one for the Barcelo Karmina. To be quick and to the point the service and staff were amazing very friendly and helpful, one man stood out to our family for his exceptional service and hard work.. Daniel Hernandez. When your visiting this establishment make sure you meet and say hi to Daniel he is very friendly and helpful and extremely hard working, it was a pleasure to meet him and hope he is still there when we return next. People like Daniel should be made into staff trainers due to his large smile and great work ethic and helpfulness to the guests. Overall the resort was very clean, the food was excellent. The rooms had two TVs and the balcony and bathroom were huge! I recommend this place to anyone we had a great time and look forward to returning.
    Round Indicators
    littledrummerman 04/19/2018 Romântico

    “A wonderful vacation”

    A 7 day vacation that went in a flash, we had a wonderul time. From the beautiful pools, the attentive staff, and the gorgeous plant life there is much at the Karmima to love. Here are a few of my observations. Pros: The staff were attentive and fantasic. Big shout outs to Daniel at the pools, Aide at the lobby bar, Juan Jose in the Ala Cartes, Anita in housekeeping, and those at the Concierge desk. All amazing and very hard workers. The ala cartes were very good with the Italian being our favorite. Unfortunately we did not get all of our meal at Kyoto (what we did get was excellent) but this was not due to the very hard working staff but rather a very large party of guests that monopolized the time of all the servers and kitchen. The buffets were also always spot on. The bars were very good however sometimes there can be a bit of a language barrier. Brush up on your Spanish first, we found it helpful! The grounds and the pools were gorgeous and we loved the wide variety of plant life. Also, the bathrooms were always clean (always a relief). The falcons were a special highlight. Also the vendors with their booths were great and beyond friendly. Cons: The cons were few and small, yet deserve some attention. While the large bathrooms are great (love the separate vanities) the slatted doors are dated and give little privacy. The events going into the night can be very loud. A Dior event happening during our stay kept us awake quite late several nights, with the last night being far too loud (specifically the DJ, the live band controlled their volume well). Given the cost of an all inclusive it would be worth it to consider making wifi and even limited room service included without extra fees. We've received this at other resorts without being a 'higher tier' guest. Consider the Fiesta Americana in Puerto Vallarta as an example. Overall a solid 4/5 if not a bit higher.
    Round Indicators
    Elysa B 03/03/2017 Família

    “Muitas regras para um all inclusive... ”

    Hotel lindo, estrutura muito boa, vista maravilhosa... já o atendimento deixou à desejar, ainda mais se comparado aos padrões de atendimento dos mexicanos, sempre tão atenciosos e educados. Muitas regras para um all inclusive, para jantar nos restaurantes, precisa reservar com antecedência, e se pode reservar se ficar mais de 2 noites... nós ficamos, mas achei essa regra desnecessária... o buffet é bem comercial, as bebidas são intragáveis... de máquina, sem gosto, sem gás, o melhor para tomar é a água mesmo, e de garrafa... O restaurante mexicano, fica na beira do mar, tem uma vista maravilhosa! Vale a pena reservar, só pela vista! Room service mal treinado, pedimos leite para nosso filho e a primeira frase do atendimento foi: você sabe que é cobrado esse tipo de serviço? Já no kids club, o atendimento foi excepcional! A moça, Carolina, muito atenciosa conosco e com as crianças. Muito atenta e educada! Para os padrões mexicanos, infelizmente deixou a desejar...

    Silvia G, Guest Experience Manager do(a) Barcelo Karmina, respondeu a esta avaliação
     Cara Elysa B; Agradecemos por compartilhar sua opinião sobre a sua recente férias com a gente, o nosso principal objectivo é assegurar que continuamos a oferecer aos nossos hóspedes experiências inesquecíveis e comentários nos ajudar a ele. Agradecemos o tempo que você gastou em partilhar as suas opiniões e comentários construtivos. Estamos surpresos por seu comentário relacionado com o comportamento de um dos nosso serviço de quarto garçons e estamos transmitindo seus pontos de vista directamente para a liderança responsável. No entanto, estamos satisfeitos que a interação com a maioria dos nossos membros da equipe foi positiva e ela se sentia bem atendido em todos os tempos, que é nosso objetivo final. Agradecemos suas amáveis palavras sobre a nossa equipa de entretenimento. Eles trabalham incansavelmente todos os dias para entreter os nossos hóspedes durante a sua estadia conosco, nós tivemos certeza para transmitir seus cumprimentos e temos a certeza que será feliz em saber que seus esforços são apreciados. Cordialmente, Silvia Galarza, Guest Experience Manager

    CLASSIFICAÇÃO

    Round Indicators

    • abril 22 2018
    • Viagem com amigos

    nura_mel6

    “Amazing”


    I'm now reading some of the previous good reviews and trying to find out something different to tell about this place. Everything I read is absolutely true. The rooms are super nice, the atmosphere is really cozy. But there's a thing that makes this place outstanding, the staff. I'm not afraid to say this was the best service I had in a hotel. Period. Everyone who works in this place is there to make you feel home. And for me, that was the feeling I had. This people are the best. As soon as I checked in Freddy Vera was so helpful, he sure knows how to make you feel welcomed, if you need any advise on dinners or where to go just go with him and he will gladly help you but I advise you to reserve at least half an hour for this, he's really charming and you will not want to get out of that chair!! Bottom line is, it was perfect. Thank you!


    CLASSIFICAÇÃO

    Round Indicators

    • abril 21 2018
    • Romântico

    spries518482

    “Nice hotel”


    Nice hotel is in a good location. The pools are lovely as are the surroundings. The rooms are a clean and very comfortable. The food particularly in the buffet restaurant let the hotel down and the food is not up to standard. Only warm water is available at the bars, which sits on the side of the bar unchillded and tastes awful. Drinks menus are also unavailable which makes ordering drinks difficult. The hotel also lets in day guests, who can be very noisy and roudy spoiling the ambience. We had a group of very loud roudy youngsters for the day during our stay, shouting swearing etc.. which totally spoils the day. But without these people it is very peaceful and relaxing.


    CLASSIFICAÇÃO

    Round Indicators

    • abril 19 2018
    • Irricana, Canadá
    • Família

    Stephen H

    “Excellent”


    I don’t write reviews often but, I am very happy to write one for the Barcelo Karmina. To be quick and to the point the service and staff were amazing very friendly and helpful, one man stood out to our family for his exceptional service and hard work.. Daniel Hernandez. When your visiting this establishment make sure you meet and say hi to Daniel he is very friendly and helpful and extremely hard working, it was a pleasure to meet him and hope he is still there when we return next. People like Daniel should be made into staff trainers due to his large smile and great work ethic and helpfulness to the guests. Overall the resort was very clean, the food was excellent. The rooms had two TVs and the balcony and bathroom were huge! I recommend this place to anyone we had a great time and look forward to returning.


    CLASSIFICAÇÃO

    Round Indicators

    • abril 19 2018
    • Romântico

    littledrummerman

    “A wonderful vacation”


    A 7 day vacation that went in a flash, we had a wonderul time. From the beautiful pools, the attentive staff, and the gorgeous plant life there is much at the Karmima to love. Here are a few of my observations. Pros: The staff were attentive and fantasic. Big shout outs to Daniel at the pools, Aide at the lobby bar, Juan Jose in the Ala Cartes, Anita in housekeeping, and those at the Concierge desk. All amazing and very hard workers. The ala cartes were very good with the Italian being our favorite. Unfortunately we did not get all of our meal at Kyoto (what we did get was excellent) but this was not due to the very hard working staff but rather a very large party of guests that monopolized the time of all the servers and kitchen. The buffets were also always spot on. The bars were very good however sometimes there can be a bit of a language barrier. Brush up on your Spanish first, we found it helpful! The grounds and the pools were gorgeous and we loved the wide variety of plant life. Also, the bathrooms were always clean (always a relief). The falcons were a special highlight. Also the vendors with their booths were great and beyond friendly. Cons: The cons were few and small, yet deserve some attention. While the large bathrooms are great (love the separate vanities) the slatted doors are dated and give little privacy. The events going into the night can be very loud. A Dior event happening during our stay kept us awake quite late several nights, with the last night being far too loud (specifically the DJ, the live band controlled their volume well). Given the cost of an all inclusive it would be worth it to consider making wifi and even limited room service included without extra fees. We've received this at other resorts without being a 'higher tier' guest. Consider the Fiesta Americana in Puerto Vallarta as an example. Overall a solid 4/5 if not a bit higher.


    CLASSIFICAÇÃO

    Round Indicators

    • março 3 2017
    • Família

    Elysa B

    “Muitas regras para um all inclusive... ”


    Hotel lindo, estrutura muito boa, vista maravilhosa... já o atendimento deixou à desejar, ainda mais se comparado aos padrões de atendimento dos mexicanos, sempre tão atenciosos e educados. Muitas regras para um all inclusive, para jantar nos restaurantes, precisa reservar com antecedência, e se pode reservar se ficar mais de 2 noites... nós ficamos, mas achei essa regra desnecessária... o buffet é bem comercial, as bebidas são intragáveis... de máquina, sem gosto, sem gás, o melhor para tomar é a água mesmo, e de garrafa... O restaurante mexicano, fica na beira do mar, tem uma vista maravilhosa! Vale a pena reservar, só pela vista! Room service mal treinado, pedimos leite para nosso filho e a primeira frase do atendimento foi: você sabe que é cobrado esse tipo de serviço? Já no kids club, o atendimento foi excepcional! A moça, Carolina, muito atenciosa conosco e com as crianças. Muito atenta e educada! Para os padrões mexicanos, infelizmente deixou a desejar...


    Silvia G, Guest Experience Manager do(a) Barcelo Karmina, respondeu a esta avaliação
    Cara Elysa B; Agradecemos por compartilhar sua opinião sobre a sua recente férias com a gente, o nosso principal objectivo é assegurar que continuamos a oferecer aos nossos hóspedes experiências inesquecíveis e comentários nos ajudar a ele. Agradecemos o tempo que você gastou em partilhar as suas opiniões e comentários construtivos. Estamos surpresos por seu comentário relacionado com o comportamento de um dos nosso serviço de quarto garçons e estamos transmitindo seus pontos de vista directamente para a liderança responsável. No entanto, estamos satisfeitos que a interação com a maioria dos nossos membros da equipe foi positiva e ela se sentia bem atendido em todos os tempos, que é nosso objetivo final. Agradecemos suas amáveis palavras sobre a nossa equipa de entretenimento. Eles trabalham incansavelmente todos os dias para entreter os nossos hóspedes durante a sua estadia conosco, nós tivemos certeza para transmitir seus cumprimentos e temos a certeza que será feliz em saber que seus esforços são apreciados. Cordialmente, Silvia Galarza, Guest Experience Manager

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