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Habitación del hotel Occidental Querétaro
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map

Mapa e localização

Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Places of Interest

31,7 km Aeroporto Intercontinental de Querétaro

8,17 km Centro de convenções Querétaro

3,9 km Estádio La Corregidora

Premios y Reconocimientos

Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Occidental Querétaro

3.5/5 Round Indicators
| 532 Avaliações

CLASSIFICAÇÃO TOTAL

Round Indicators

CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

Round Indicators

Localização

Round Indicators

Qualidade do sono

Round Indicators

Quartos

Round Indicators

Limpeza

Round Indicators

Serviço


Opiniões

Excelente

35% Complete

187

Muito bom

28% Complete

154

Normal

16% Complete

87

Mau

8% Complete

47

Péssimo

10% Complete

57

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    Round Indicators
    Lois D Santiago, Chile. 06/16/2019 Negócios

    “Great Place to stay and work”

    We try to always stay in Barcelo Hotels as the quality is superior and great for both work (almost every week) and also relaxing after work or taking a great family vacation. The service and the staff at every Barcelo has been excellent

    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Quretaro hotel and are delighted to read that we were able to match your holiday expectations.

    Round Indicators
    Maps60999062328 04/15/2019 Romântica

    “Nice Hotel, Good value.”

    Skip room service, if you can. The rest is 5 stars. Brevity is a virtue. To ask me to write a review with at least 200 characters. when 50 will suffice, is asinine. Completely asinine, asinine, phew, y got to 200.

    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    Trek51992784082 Bonita, Califórnia. 11/19/2018 Família

    “Great Stay”

    My family and I received great service and enjoyed delicious food. We booked a suite and any questions we had towards the front desk was answered immediate and timely. I stayed for 4 days and 3 nights with zero complaints. The employees were very attentive and kind.

    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
     Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

    Round Indicators
    EstherYFB Munique, Alemanha. 10/23/2018 Família

    “Dirty, dirty, dirty, no maintenance in years, booking page deceiving. Never again”

    We had to stop in Queretaro while driving north. I tried to book via the web page (Barceló.com) and I saw the price of 790 mxn. When I tried to pay the amount was changed to 1294 mxn, so I called and they simply answered, yes it is because of taxes and gratuities. When I asked which gratuities they corrected they were just taxes, when I challenged that taxes where about 64% then they offered the price of 980mxn. I had no much time so I accepted. Arrived around midnight and we saw the room was dirty, floor was not vacuumed or mopped and bathroom was the same. We were really tired so we tried to avoid a fuss. Room was next to ventilation so it was noisy. Next morning we went down to have breakfast and plates were dirty, we asked them to be changed and they just “cleaned” them with a tissue and put it back... my son was curious about the pool, we went there and the water had a very suspicious look. We left as early as we could and reported what we saw. Answer was: yes, we know, we are sorry.

    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
     Thank you for sharing a review of Occidental Queretaro. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    Round Indicators
    davidbarreraroens 09/24/2018 Família

    “Weekend”

    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.

    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
     Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

    CLASSIFICAÇÃO

    Round Indicators

    • junho 16 2019
    • Santiago, Chile
    • Negócios

    Lois D

    “Great Place to stay and work”


    We try to always stay in Barcelo Hotels as the quality is superior and great for both work (almost every week) and also relaxing after work or taking a great family vacation. The service and the staff at every Barcelo has been excellent


    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Quretaro hotel and are delighted to read that we were able to match your holiday expectations.

    CLASSIFICAÇÃO

    Round Indicators

    • abril 15 2019
    • Romântica

    Maps60999062328

    “Nice Hotel, Good value.”


    Skip room service, if you can. The rest is 5 stars. Brevity is a virtue. To ask me to write a review with at least 200 characters. when 50 will suffice, is asinine. Completely asinine, asinine, phew, y got to 200.


    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    CLASSIFICAÇÃO

    Round Indicators

    • novembro 19 2018
    • Bonita, Califórnia
    • Família

    Trek51992784082

    “Great Stay”


    My family and I received great service and enjoyed delicious food. We booked a suite and any questions we had towards the front desk was answered immediate and timely. I stayed for 4 days and 3 nights with zero complaints. The employees were very attentive and kind.


    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
    Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 23 2018
    • Munique, Alemanha
    • Família

    EstherYFB

    “Dirty, dirty, dirty, no maintenance in years, booking page deceiving. Never again”


    We had to stop in Queretaro while driving north. I tried to book via the web page (Barceló.com) and I saw the price of 790 mxn. When I tried to pay the amount was changed to 1294 mxn, so I called and they simply answered, yes it is because of taxes and gratuities. When I asked which gratuities they corrected they were just taxes, when I challenged that taxes where about 64% then they offered the price of 980mxn. I had no much time so I accepted. Arrived around midnight and we saw the room was dirty, floor was not vacuumed or mopped and bathroom was the same. We were really tired so we tried to avoid a fuss. Room was next to ventilation so it was noisy. Next morning we went down to have breakfast and plates were dirty, we asked them to be changed and they just “cleaned” them with a tissue and put it back... my son was curious about the pool, we went there and the water had a very suspicious look. We left as early as we could and reported what we saw. Answer was: yes, we know, we are sorry.


    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
    Thank you for sharing a review of Occidental Queretaro. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

    CLASSIFICAÇÃO

    Round Indicators

    • setembro 24 2018
    • Família

    davidbarreraroens

    “Weekend”


    This was an excelente experience because this Is a very quiet and peacefull hotel and the services were very good. It is a little far from Queretaro's downtown but YouTube can get a taxi easily. Hope to visit soon again.


    RadaiC2, Director General do(a) Occidental Queretaro, respondeu a esta avaliação
    Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Queretaro hotel and are delighted to read that we were able to match your holiday expectations.

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