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Views of the Occidental Pera Istanbul hotel
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map

Mapa e localização

Kamer Hatun mah., Mesrutiyet Caddesi 34   34435 Istanbul , Beyoğlu   Turkey  


Puntos de Interés

21,4 km Atatu¨rk Int’l

4 km A Mesquita Azul

3,8 km Grande Bazar

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Occidental Pera Istanbul

4.0/5 Round Indicators
| 187 Avaliações

CLASSIFICAÇÃO TOTAL

Round Indicators

CLASSIFICAÇÃO DETALHADA

Round Indicators

Relação qualidade/preço

Round Indicators

Localização

Round Indicators

Qualidade do sono

Round Indicators

Quartos

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Limpeza

Round Indicators

Serviço


Opiniões

Excelente

47% Complete

89

Muito bom

28% Complete

53

Normal

12% Complete

23

Mau

5% Complete

11

Péssimo

5% Complete

11

Filtrar por

Ordenar por

    Round Indicators
    mariob476 10/30/2019 Viagem a sós

    “A minha casa em Istambul”

    Depois de 6 dias neste Hotel posso dizer que encontrei a minha casa nesta cidade, pelas seguintes razões: 1. Simpatia, disponibilidade e profissionalismo de todos os colaboradores, da recepção às senhoras que cuidam dos quartos, não esquecendo os(as) que nos mimam constantemente durante o excelente pequeno almoço; 2.A localização num dos mais icónicos e movimentados bairros de Istambul, Beyoģlu, a escassos metros do nervo central, a rua Istiklal, a artéria com mais vida da cidade; 3. Os quartos são confortáveis, dispõem de uma cama ampla e confortável, com um wc amplo e funcional, tudo irrepreensivelmente limpo, com chinelos de quarto, águas e roupões de banho. Percebe-se que nada é fruto do acaso, mas o resultado de uma direcção cuidada e sábia da Sra. D. Cristina Peres, a manager que imprime uma humana e dinâmica motivação aos seus colaboradores, assente num relacionamento de respeito e responsabilidade exemplares. O nosso reconhecimento e os nossos parabéns à Sra.D. Cristina e a todos os colaboradores que nos proporcionaram uma inesquecível estadia. Vamos voltar! Muito obrigado!

    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Guest, Thank you for making our hotels your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We hope to see you soon so we may welcome you with our best smile and make you feel at you said, your HOME in İstanbul. Kindest regards The Management

    Round Indicators
    lanreamao Londres, Reino Unido. 10/28/2019 Negócios

    “Occidental peru in summary”

    Very good experience in a warm friendly setting. The location is good for the average tourist who needs to be close to key places. Apart from the noise levels from the street on Saturday night the overall experience was very good.

    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Pera was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are also happy to read you found our hotel to be at a convenient location during your visit to İstanbul. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kindest regards The Management

    Round Indicators
    Coulsdon186338 Londres, Reino Unido. 10/23/2019 Viagem a sós

    “Brilliant hotel”

    Just come back from a week long stay at this hotel. It's a great place to stay. Very friendly, hard working staff who do everything they can to make your stay comfortable and relaxing. A visit to their indoor swimming pool and sauna is is so relaxing at the end of the day. I'm planning to go back soon.

    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kindest regards The Management

    Round Indicators
    Maria T 10/08/2019 Viagem com amigos

    “Careful”

    The deluxe room we had, was on 1st floor, we had for a view some walls and felt like prisoners. The humidity in the room was caused by mold in the room and water drops could be seen clearly. When I asked to clean my room in the morning no one did it until I got back and called the reception. Also the spa facilities were bad, the jacuzzi wasn’t working and the sauna was too dry to stay. Overall the hotel was clean and beautiful, the food was good.

    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel. Regarding the humidity, we are sorry if there was a problem in your room; we would have sent our maintenance staff immediately to repair it had we known. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kindest regards The Management

    Round Indicators
    fredericom339 Belo Horizonte, MG. 08/08/2019 Viagem a sós

    “Localização perfeita!”

    O hotel é muito bem localizado, pera ode todas as atrações, mesmo estando na parte mais nova da cidade. A quarto amplo apesar de ter escada dentro e para chegar nele. A limpeza deixou muito a desejar, muito!!!

    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Occidental we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kindest Regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 30 2019
    • Viagem a sós

    mariob476

    “A minha casa em Istambul”


    Depois de 6 dias neste Hotel posso dizer que encontrei a minha casa nesta cidade, pelas seguintes razões: 1. Simpatia, disponibilidade e profissionalismo de todos os colaboradores, da recepção às senhoras que cuidam dos quartos, não esquecendo os(as) que nos mimam constantemente durante o excelente pequeno almoço; 2.A localização num dos mais icónicos e movimentados bairros de Istambul, Beyoģlu, a escassos metros do nervo central, a rua Istiklal, a artéria com mais vida da cidade; 3. Os quartos são confortáveis, dispõem de uma cama ampla e confortável, com um wc amplo e funcional, tudo irrepreensivelmente limpo, com chinelos de quarto, águas e roupões de banho. Percebe-se que nada é fruto do acaso, mas o resultado de uma direcção cuidada e sábia da Sra. D. Cristina Peres, a manager que imprime uma humana e dinâmica motivação aos seus colaboradores, assente num relacionamento de respeito e responsabilidade exemplares. O nosso reconhecimento e os nossos parabéns à Sra.D. Cristina e a todos os colaboradores que nos proporcionaram uma inesquecível estadia. Vamos voltar! Muito obrigado!


    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Guest, Thank you for making our hotels your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We hope to see you soon so we may welcome you with our best smile and make you feel at you said, your HOME in İstanbul. Kindest regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 28 2019
    • Londres, Reino Unido
    • Negócios

    lanreamao

    “Occidental peru in summary”


    Very good experience in a warm friendly setting. The location is good for the average tourist who needs to be close to key places. Apart from the noise levels from the street on Saturday night the overall experience was very good.


    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Pera was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are also happy to read you found our hotel to be at a convenient location during your visit to İstanbul. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kindest regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 23 2019
    • Londres, Reino Unido
    • Viagem a sós

    Coulsdon186338

    “Brilliant hotel”


    Just come back from a week long stay at this hotel. It's a great place to stay. Very friendly, hard working staff who do everything they can to make your stay comfortable and relaxing. A visit to their indoor swimming pool and sauna is is so relaxing at the end of the day. I'm planning to go back soon.


    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kindest regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 8 2019
    • Viagem com amigos

    Maria T

    “Careful”


    The deluxe room we had, was on 1st floor, we had for a view some walls and felt like prisoners. The humidity in the room was caused by mold in the room and water drops could be seen clearly. When I asked to clean my room in the morning no one did it until I got back and called the reception. Also the spa facilities were bad, the jacuzzi wasn’t working and the sauna was too dry to stay. Overall the hotel was clean and beautiful, the food was good.


    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel. Regarding the humidity, we are sorry if there was a problem in your room; we would have sent our maintenance staff immediately to repair it had we known. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kindest regards The Management

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 8 2019
    • Belo Horizonte, MG
    • Viagem a sós

    fredericom339

    “Localização perfeita!”


    O hotel é muito bem localizado, pera ode todas as atrações, mesmo estando na parte mais nova da cidade. A quarto amplo apesar de ter escada dentro e para chegar nele. A limpeza deixou muito a desejar, muito!!!


    Occidental P, General Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Occidental we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future occasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kindest Regards The Management

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