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Mapa e localização

Kamer Hatun mah., Mesrutiyet Caddesi 34   34435 Istanbul , Beyoğlu   Turkey  


Puntos de Interés

21,4 km Atatu¨rk Int’l

4 km A Mesquita Azul

3,8 km Grande Bazar

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Occidental Pera Istanbul

4.0/5 Round Indicators
| 115 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


Opiniões

Excelente

49% Complete

57

Muito bom

24% Complete

28

Normal

14% Complete

17

Mau

4% Complete

5

Péssimo

6% Complete

8

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    Round Indicators
    Tourist26004039124 Plovdiv, Bulgária. 05/21/2019 Família

    “Good place in the very center.”

    The room we were in was nice. The bed was comfortable. Good location of the hotel. A thematic breakfast is available each morning. It is close to the pedestrian zone. Good view to the north. There are reserved car seats in front of the hotel, but public parking is close by.
    Round Indicators
    Leandrosasimakopoulo Atenas, Grécia. 05/07/2019 Viagem com amigos

    “I strongly recommend to avoid this hotel”

    Everything was poor Bad maintenance Dirty mattress,stains everywhere,dirty curtains ,superior room with bad lighting,old decoration and just ...one chair for the two of us ... Very rude manager that was speaking to us holding a cleaning cloth and a bottle of detergent...never in my life happened something like this. Bad smell because of the very bad condition of the sewage system
    Round Indicators
    viro462 05/02/2019 Romântica

    “Poor Experience, Wont go back.”

    The staff were extremely rude, there was never an attempt to go out of their way to be friendly or nice. The rooms are average and aircons do not work. We were promised an extended checkout which we needed to pay for and then was told we couldn't have it. The bar had only 1 of the beers on the menu. Definitely wont be going back there.

    cmbarceloturkey, Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear guest, First of all, thank you for choosing Occidental Pera Istanbul during your holidays in Istanbul. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. About the late check out, sorry if we promised you, we cannot ensure it when our occupancy is almost 100% because we would need your room for the next guest. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Cordially, The Management

    Round Indicators
    SimonS3277 04/15/2019 Negócios

    “Terrible and expensive”

    Smells of sewage, bad management and dirty. Poor housekeeping as don’t keep on top of rooms and make up. Many more options available at half of the money and facilities are limited. Couldn’t eat as smell so bad in the restaurant and bar. Fortunately some good breakfast and eating places within a short walk.

    cmbarceloturkey, Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Simon, Thank you for choosing Occidental Pera to stay in Istanbul. In relation to the incidents regarding the cleaning, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion. We would like to inform you that since receiving your review a meeting has been held with our entire house keeping department with your review being used as the example to guarantee nothing like this ever happens again at our hotel. Thank you once again for choosing us, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially, The Management

    Round Indicators
    HANAN A 04/14/2019 Família

    “great hotel”

    The location of the hotel was perfect and the staff are very friendly especially Mr. Fattah there was the rooms was very cozy with nice view British embassy garden the breakfast was ok I think they need verities

    cmbarceloturkey, Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
     Dear Hanan, Thank you very much for sharing this great review of your recent stay at Occidental Pera. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, The Management

    CLASSIFICAÇÃO

    Round Indicators

    • maio 21 2019
    • Plovdiv, Bulgária
    • Família

    Tourist26004039124

    “Good place in the very center.”


    The room we were in was nice. The bed was comfortable. Good location of the hotel. A thematic breakfast is available each morning. It is close to the pedestrian zone. Good view to the north. There are reserved car seats in front of the hotel, but public parking is close by.


    CLASSIFICAÇÃO

    Round Indicators

    • maio 7 2019
    • Atenas, Grécia
    • Viagem com amigos

    Leandrosasimakopoulo

    “I strongly recommend to avoid this hotel”


    Everything was poor Bad maintenance Dirty mattress,stains everywhere,dirty curtains ,superior room with bad lighting,old decoration and just ...one chair for the two of us ... Very rude manager that was speaking to us holding a cleaning cloth and a bottle of detergent...never in my life happened something like this. Bad smell because of the very bad condition of the sewage system


    CLASSIFICAÇÃO

    Round Indicators

    • maio 2 2019
    • Romântica

    viro462

    “Poor Experience, Wont go back.”


    The staff were extremely rude, there was never an attempt to go out of their way to be friendly or nice. The rooms are average and aircons do not work. We were promised an extended checkout which we needed to pay for and then was told we couldn't have it. The bar had only 1 of the beers on the menu. Definitely wont be going back there.


    cmbarceloturkey, Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear guest, First of all, thank you for choosing Occidental Pera Istanbul during your holidays in Istanbul. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. About the late check out, sorry if we promised you, we cannot ensure it when our occupancy is almost 100% because we would need your room for the next guest. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Cordially, The Management

    CLASSIFICAÇÃO

    Round Indicators

    • abril 15 2019
    • Negócios

    SimonS3277

    “Terrible and expensive”


    Smells of sewage, bad management and dirty. Poor housekeeping as don’t keep on top of rooms and make up. Many more options available at half of the money and facilities are limited. Couldn’t eat as smell so bad in the restaurant and bar. Fortunately some good breakfast and eating places within a short walk.


    cmbarceloturkey, Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Simon, Thank you for choosing Occidental Pera to stay in Istanbul. In relation to the incidents regarding the cleaning, we would like to offer our sincere apologies as clearly we were not performing to our usual standards on this occasion. We would like to inform you that since receiving your review a meeting has been held with our entire house keeping department with your review being used as the example to guarantee nothing like this ever happens again at our hotel. Thank you once again for choosing us, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Cordially, The Management

    CLASSIFICAÇÃO

    Round Indicators

    • abril 14 2019
    • Família

    HANAN A

    “great hotel”


    The location of the hotel was perfect and the staff are very friendly especially Mr. Fattah there was the rooms was very cozy with nice view British embassy garden the breakfast was ok I think they need verities


    cmbarceloturkey, Manager do(a) Occidental Pera Istanbul, respondeu a esta avaliação
    Dear Hanan, Thank you very much for sharing this great review of your recent stay at Occidental Pera. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, The Management

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