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Barceló Hotel Views  Karmina Palace Deluxe
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Harita ve konum

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima ,   México  


Places of Interest

32 km Manzanillo Uluslararası Havalimanı

20 km Manzanillo Limanı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

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Barceló Karmina

4.0/5 Round Indicators
| 4256 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

47% Complete

2032

Çok iyi

31% Complete

1322

Normal

11% Complete

496

Kötü

5% Complete

251

Çok kötü

3% Complete

155

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    rachaelcarnagey2018 Bend, Oregon. 04/22/2019 Çift

    “Beautiful resort”

    Staff and service is top notch! Beautiful resort. Grounds and rooms were always well kept. We did the all inclusive and the drinks and food were great! The only downside was that we felt the music was always a bit loud and sometimes a little too late in the evening.

    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
     Dear rachaelcarnagey2018: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best regards, Guest Experience Manager.

    Round Indicators
    Camper54923434638 04/20/2019 Çift

    “Vacation”

    The rooms were a nice size. My only issue was the room smelled musty. Some things felt like they needed a little repair ie: our door handle was very loose and hard to open. Other wise it was a nice room.

    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
     Dear Camper54923434638: Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Karmina. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. With regard to your comments on our maintenance system, we have weekly, monthly and annual maintenance plans, these are preventive and reactive to any problem that may arise, it is very important to maintain the spaces in order and harmony in this Resort, That is why we do not take this pillar of our hotel lightly. Best regards, Guest Experience Manager.

    Round Indicators
    Mobile47166974215 04/20/2019 Çift

    “Not a good experience”

    Sadly first time for my husband in Manzanillo and wasn't at all what we expected. Not a friendly staff, cold food at the restaurant, not allowed to have snack close to the pool (adult) bad surprise to pay for the WiFi. No shuttle service to the airport.

    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
     Dear Guest: We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Karmina hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Unfortunately we do not have a complementary shuttle service, but we offer this service with a third party company, you can buy this service directly in our web site or direct at the concierge extension 8327, according with your comment about the food in the pool area, we have an special site to take snacks just beside to our Mayan theater. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience Manager.

    Round Indicators
    A01Reyna 04/18/2019 Aile

    “The best hotel ever!”

    One of the most amazing experiences I've ever had! The buffet was delicious and the bar service was amazing. The Mexican restaurant was good, but I thought it had more spicy food. It has a marvelous view in every room and the beach is so relaxing!

    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
     Dear A01Reyna: We thank you for the time dedicated for your opinion in your recent visit to the Barceló karmina hotel. We are pleased to know through your qualification that your recent experience at Barceló Karmina was to your liking, fulfilling your expectations. Best regards, Guest Experience Manager.

    Round Indicators
    Deanne W 04/15/2019 Çift

    “Perfect for couples or family”

    Went on a quick get away with my husband to Barceló in Manzanillo. It was an amazing hotel within walking distance to outside shops. The buffet was particularly good with lots of fresh healthy food items. Alcohol was a good selection. We didn’t purchase premium an didn’t really miss it. Worthy of paying for an ocean view room. The suites were enormous and had the most amazing view. Not worthy of the fancy swimming pool suites as the hotel pools were breathtaking. For families travelling with small kids. This is one of the few hotels that has a safe swimmable area. Manzanillo shores can be very dangerous and undeniable but Barceló has built their own cove. There is a kids club and ceramic painting and activities on site. Plenty for kids to keep busy. For seniors travelling with disabilities, although there are elevators to the rooms it’s a lot of stairs just walking to/from the pools and buffet. This will be a challenge for people in wheelchairs. Barceló staff were really kind and accommodating. This is defiantly on my return again list. What I loved about Manzanillo is how easy it was to venture out. It was not only safe but easy to take local transit. Highly recommend taking the bus to isla de Navidad. We took the fairy to Mary’s for some great sea food. Bus was comfortable and affordable 52 pesos and the destination was breathtaking.

    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
     Dear Deanne W: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. It is a pleasure for us to read such pleasant words about the excellent quality of our rooms, the unparalleled taste of our dishes and the wide variety of activities but above all, to know that the service and kindness of our team have made your stay an experience So memorable The opinion of each of our guests is of the utmost importance, which is why we reiterate our gratitude for sharing your experience with us and the TripAdvisor community. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Guest Experience Manager.

    DEĞERLENDIRME

    Round Indicators

    • nisan 22 2019
    • Bend, Oregon
    • Çift

    rachaelcarnagey2018

    “Beautiful resort”


    Staff and service is top notch! Beautiful resort. Grounds and rooms were always well kept. We did the all inclusive and the drinks and food were great! The only downside was that we felt the music was always a bit loud and sometimes a little too late in the evening.


    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
    Dear rachaelcarnagey2018: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best regards, Guest Experience Manager.

    DEĞERLENDIRME

    Round Indicators

    • nisan 20 2019
    • Çift

    Camper54923434638

    “Vacation”


    The rooms were a nice size. My only issue was the room smelled musty. Some things felt like they needed a little repair ie: our door handle was very loose and hard to open. Other wise it was a nice room.


    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
    Dear Camper54923434638: Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Karmina. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. With regard to your comments on our maintenance system, we have weekly, monthly and annual maintenance plans, these are preventive and reactive to any problem that may arise, it is very important to maintain the spaces in order and harmony in this Resort, That is why we do not take this pillar of our hotel lightly. Best regards, Guest Experience Manager.

    DEĞERLENDIRME

    Round Indicators

    • nisan 20 2019
    • Çift

    Mobile47166974215

    “Not a good experience”


    Sadly first time for my husband in Manzanillo and wasn't at all what we expected. Not a friendly staff, cold food at the restaurant, not allowed to have snack close to the pool (adult) bad surprise to pay for the WiFi. No shuttle service to the airport.


    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
    Dear Guest: We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Karmina hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Unfortunately we do not have a complementary shuttle service, but we offer this service with a third party company, you can buy this service directly in our web site or direct at the concierge extension 8327, according with your comment about the food in the pool area, we have an special site to take snacks just beside to our Mayan theater. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience Manager.

    DEĞERLENDIRME

    Round Indicators

    • nisan 18 2019
    • Aile

    A01Reyna

    “The best hotel ever!”


    One of the most amazing experiences I've ever had! The buffet was delicious and the bar service was amazing. The Mexican restaurant was good, but I thought it had more spicy food. It has a marvelous view in every room and the beach is so relaxing!


    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
    Dear A01Reyna: We thank you for the time dedicated for your opinion in your recent visit to the Barceló karmina hotel. We are pleased to know through your qualification that your recent experience at Barceló Karmina was to your liking, fulfilling your expectations. Best regards, Guest Experience Manager.

    DEĞERLENDIRME

    Round Indicators

    • nisan 15 2019
    • Çift

    Deanne W

    “Perfect for couples or family”


    Went on a quick get away with my husband to Barceló in Manzanillo. It was an amazing hotel within walking distance to outside shops. The buffet was particularly good with lots of fresh healthy food items. Alcohol was a good selection. We didn’t purchase premium an didn’t really miss it. Worthy of paying for an ocean view room. The suites were enormous and had the most amazing view. Not worthy of the fancy swimming pool suites as the hotel pools were breathtaking. For families travelling with small kids. This is one of the few hotels that has a safe swimmable area. Manzanillo shores can be very dangerous and undeniable but Barceló has built their own cove. There is a kids club and ceramic painting and activities on site. Plenty for kids to keep busy. For seniors travelling with disabilities, although there are elevators to the rooms it’s a lot of stairs just walking to/from the pools and buffet. This will be a challenge for people in wheelchairs. Barceló staff were really kind and accommodating. This is defiantly on my return again list. What I loved about Manzanillo is how easy it was to venture out. It was not only safe but easy to take local transit. Highly recommend taking the bus to isla de Navidad. We took the fairy to Mary’s for some great sea food. Bus was comfortable and affordable 52 pesos and the destination was breathtaking.


    Guest Experience Manager. bkarmina19 - Barcelo Karmina, bu yorumu yanıtladı
    Dear Deanne W: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. It is a pleasure for us to read such pleasant words about the excellent quality of our rooms, the unparalleled taste of our dishes and the wide variety of activities but above all, to know that the service and kindness of our team have made your stay an experience So memorable The opinion of each of our guests is of the utmost importance, which is why we reiterate our gratitude for sharing your experience with us and the TripAdvisor community. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Guest Experience Manager.

    Aerial View of Barceló Hotel Karmina Palace Deluxe

    Barceló Karmina hotel, a paradise in Manzanillo.

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