Barceló Hotel Pool  Puerto Vallarta
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Barceló Puerto Vallarta

Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


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Barceló Puerto Vallarta

4.0/5 Round Indicators
| 5047 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

45% Complete

2287

Çok iyi

29% Complete

1496

Normal

11% Complete

599

Kötü

7% Complete

369

Çok kötü

5% Complete

296

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Alejandra V 07/12/2018 Aile

    “Please look for another hotel”

    The family loves Vallarta and we’re so exited about this family vacation. But.......save yourself! Don’t spend your money at this place. I am currently staying with my family and all I can tell you is I wish we were home. The unfortunate experiences began since we arrived, a big group had left the hotel and they were struggling with having clean rooms. We had upgraded to the premium level. This level allows to have a separate check in area, which was counterproductive since the lobby was empty and had to wait at the premium lobby for 20 min until we were helped. The problems continued, the food is soooooo bland, better go have meals downtown, no point of being all inclusive. There is no waiters to serve at the pool. Worst of all I have a one year old baby and brought a float from back home, well when we left to get food at the buffet it was stolen, another guest let me know she saw who took it but management said there was nothing they could do, it’s really the principle and the fact management does NOT care. All this was brought up to management, Hugo, Jaime and Lucy And thankfully they were able to help us out and turn around our experience
    Round Indicators
    Jose R 07/11/2018 Çift

    “Disappointing ”

    We've been to Barcelo playa del carmen, Huatulco and Los Cabos. Barcelo Puerto Vallarta is far away from the quality and exclusivity the the rest of the Barcelo Family offers. Amenities are old and not very well taken care of. Some guest services such as housekeeping are mediocre. And unfortunately the kind of guests, staying in the hotel we encountered were rude and didn't have much respect for other families trying to enjoy a nice holiday. Often getting drunk and inappropriate in front of other people. However staff were amazingly nice and attentive I give the staff 5 stars, the rest a mere 2 star is saying a lot.
    Round Indicators
    sarasirop Kitchener, Kanada. 07/09/2018

    “Super chill / great food!”

    This resort was super lovely. My boyfriend and I went alone together looking for some rest and relaxation. Other than a few bugs and a couple days of no swimming on the beach, this place was everything we were looking for. It was chill but also family friendly – some kids and local families on the weekend. - food was great, fresh fish everyday! - the waterfall pool was very refreshing and fun to swim in - the room was big, clean and had an amazing view of the mountains to the the east and the water to the west - beautiful sunsets every night - quiet, but still some excitement with the beach and boats next door - drink were strong and so was the sun - staff was very nice! I would highly suggest this resort if you're looking to get away and see some really great views!

    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Sara, Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for pointing out all the positive aspects you have found at the resort. The combination of beautiful suites, grounds, excellent service and delicious cuisine can go a long way in providing the perfect experience that our guests so truly deserve and I am very pleased that we could do just that for you. It would honor us immensely to have the privilege to host you in the future for when the opportunity presents itself. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Lori B 07/09/2018 Arkadaş kaçamakları

    “Quick getaway to PVR”

    I found the resort to be well maintained and clean. For an all inclusive resort I did not like that you had a limitation of how many nights you could eat at a specialty restaurant. Also, if you ordered room service there was a charge. Rooms and resort were maintained and cleaned well.

    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Lori, Thank you for your nice comments about our lovely hotel and thank you for pointing out the positive aspects you have found, as the cleanliness of our Suites and facilities. I appreciate your suggestions in the areas you observed we have opportunity for improvement. I assure you we are taking specific actions to improve our procedures to offer you first class quality. On the other hand, I would like to mention that we have a package named “Premium Level” where the Room Service is included and you have unlimited reservations for our specialties restaurants, along with other benefits. We look forward to having the opportunity of serving you, during your next visit to the beautiful Puerto Vallarta. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    ARE52 Niagara Falls, Kanada. 06/26/2018 Çift

    “I loved this Resort”

    We had stayed in the old town for 5 days, then Ajijic for a week, so we needed our resort fix before flying home. I picked Barcelo Puerto Vallarta because I got a deal for the two nights we stayed. I really wish we stayed longer. This is a really nice place. It is located way out of the PV so the drive here was about 45 minutes but worth it. The buildings are a bit old but clean. So are the bedrooms which were large 2 bedroom, 2 washroom units. It is obviously very family/child friendly with all the kid activities. The beach is small but that's OK since you are far away from other people. There are lots of water activities because of the Mexicians beside the resort. There is also a nice selection of Mexican eating huts and pubs on the beach. It is a short walked over to the location where "The Night of the Iguana" was filmed too. There is a small village within walking distance where a highly recommended restaurant called "Tony's" is located. Because of our time frame we didn't visit it but it might be worth you checking that out. The PV Zoo is also across the street. I really like this resort and plan to spend more time here.

    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Guest, I appreciate you took some of your time to share your comments and get feedback about your experience in your recent visit to Barceló Puerto Vallarta. Our commitment is and will be continue to offer memorable experiences for our guests at each visit, and we pretty please know that we achieved our goal with you. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It would honor us immensely to have the privilege to host you in the future at this always your home Barceló Puerto Vallarta. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • temmuz 12 2018
    • Aile

    Alejandra V

    “Please look for another hotel”


    The family loves Vallarta and we’re so exited about this family vacation. But.......save yourself! Don’t spend your money at this place. I am currently staying with my family and all I can tell you is I wish we were home. The unfortunate experiences began since we arrived, a big group had left the hotel and they were struggling with having clean rooms. We had upgraded to the premium level. This level allows to have a separate check in area, which was counterproductive since the lobby was empty and had to wait at the premium lobby for 20 min until we were helped. The problems continued, the food is soooooo bland, better go have meals downtown, no point of being all inclusive. There is no waiters to serve at the pool. Worst of all I have a one year old baby and brought a float from back home, well when we left to get food at the buffet it was stolen, another guest let me know she saw who took it but management said there was nothing they could do, it’s really the principle and the fact management does NOT care. All this was brought up to management, Hugo, Jaime and Lucy And thankfully they were able to help us out and turn around our experience


    DEĞERLENDIRME

    Round Indicators

    • temmuz 11 2018
    • Çift

    Jose R

    “Disappointing ”


    We've been to Barcelo playa del carmen, Huatulco and Los Cabos. Barcelo Puerto Vallarta is far away from the quality and exclusivity the the rest of the Barcelo Family offers. Amenities are old and not very well taken care of. Some guest services such as housekeeping are mediocre. And unfortunately the kind of guests, staying in the hotel we encountered were rude and didn't have much respect for other families trying to enjoy a nice holiday. Often getting drunk and inappropriate in front of other people. However staff were amazingly nice and attentive I give the staff 5 stars, the rest a mere 2 star is saying a lot.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2018
    • Kitchener, Kanada

    sarasirop

    “Super chill / great food!”


    This resort was super lovely. My boyfriend and I went alone together looking for some rest and relaxation. Other than a few bugs and a couple days of no swimming on the beach, this place was everything we were looking for. It was chill but also family friendly – some kids and local families on the weekend. - food was great, fresh fish everyday! - the waterfall pool was very refreshing and fun to swim in - the room was big, clean and had an amazing view of the mountains to the the east and the water to the west - beautiful sunsets every night - quiet, but still some excitement with the beach and boats next door - drink were strong and so was the sun - staff was very nice! I would highly suggest this resort if you're looking to get away and see some really great views!


    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Sara, Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for pointing out all the positive aspects you have found at the resort. The combination of beautiful suites, grounds, excellent service and delicious cuisine can go a long way in providing the perfect experience that our guests so truly deserve and I am very pleased that we could do just that for you. It would honor us immensely to have the privilege to host you in the future for when the opportunity presents itself. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2018
    • Arkadaş kaçamakları

    Lori B

    “Quick getaway to PVR”


    I found the resort to be well maintained and clean. For an all inclusive resort I did not like that you had a limitation of how many nights you could eat at a specialty restaurant. Also, if you ordered room service there was a charge. Rooms and resort were maintained and cleaned well.


    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Lori, Thank you for your nice comments about our lovely hotel and thank you for pointing out the positive aspects you have found, as the cleanliness of our Suites and facilities. I appreciate your suggestions in the areas you observed we have opportunity for improvement. I assure you we are taking specific actions to improve our procedures to offer you first class quality. On the other hand, I would like to mention that we have a package named “Premium Level” where the Room Service is included and you have unlimited reservations for our specialties restaurants, along with other benefits. We look forward to having the opportunity of serving you, during your next visit to the beautiful Puerto Vallarta. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • haziran 26 2018
    • Niagara Falls, Kanada
    • Çift

    ARE52

    “I loved this Resort”


    We had stayed in the old town for 5 days, then Ajijic for a week, so we needed our resort fix before flying home. I picked Barcelo Puerto Vallarta because I got a deal for the two nights we stayed. I really wish we stayed longer. This is a really nice place. It is located way out of the PV so the drive here was about 45 minutes but worth it. The buildings are a bit old but clean. So are the bedrooms which were large 2 bedroom, 2 washroom units. It is obviously very family/child friendly with all the kid activities. The beach is small but that's OK since you are far away from other people. There are lots of water activities because of the Mexicians beside the resort. There is also a nice selection of Mexican eating huts and pubs on the beach. It is a short walked over to the location where "The Night of the Iguana" was filmed too. There is a small village within walking distance where a highly recommended restaurant called "Tony's" is located. Because of our time frame we didn't visit it but it might be worth you checking that out. The PV Zoo is also across the street. I really like this resort and plan to spend more time here.


    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Guest, I appreciate you took some of your time to share your comments and get feedback about your experience in your recent visit to Barceló Puerto Vallarta. Our commitment is and will be continue to offer memorable experiences for our guests at each visit, and we pretty please know that we achieved our goal with you. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. It would honor us immensely to have the privilege to host you in the future at this always your home Barceló Puerto Vallarta. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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