Barceló Hotel Pool  Puerto Vallarta
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Zona Hotelera Sur, Km. 11,5   48300 PO Box 158B Puerto Vallarta, Jalisco ,   México  


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22,4 km Licenciado Gustavo Díaz Ordaz Uluslararası Havalimanı

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Barceló Puerto Vallarta

4.0/5 Round Indicators
| 5271 Görüşler

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core.litOpiniones

Mükemmel

46% Complete

2432

Çok iyi

29% Complete

1546

Normal

11% Complete

616

Kötü

7% Complete

377

Çok kötü

5% Complete

300

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Dmh0925 Phoenix, Arizona. 09/15/2018 Çift

    “Awesome ”

    We have been coming here for 20 years plus. As always incredible stay. I can not speak highly enough of the room and more importantly the kind genuine wonderful employees. I was reading some of the prior reviews and I feel pity for those who can find negativity in one of the most beautiful locations imaginable. I feel like I am seeing old friends when we come. I love the all inclusive but it doesn’t stop us from venturing away to enjoy more of the beautiful country. Chico’s paradise, Le Kliff to name a few I would like to give a shout out to Victor Contreras, Edith, Yetrdely A, Marcos, just to name a few. Barcelona easily compares to Le Blanc in Cancun
    Round Indicators
    Blanca G Paris, Fransa. 09/14/2018 Arkadaş kaçamakları

    “Very disappointed ”

    I’m at the hotel right now. Paid a small fortune for a Premium Room and definitely not getting a Premium experience. -Rooms are old and in need of renovation, especially the bathrooms. -Local guests playing loud “Banda” music blasting from large speakers by the pool -Not the type of guests you would expect to find at a quality resort. More like Uber drivers from your average Mexican town. -Premium room amenities missing. No beach towels. No slippers. No Tequila. -Music from the bar playing until way past midnight. Impossible to get some rest.
    Round Indicators
    Sierra S 09/14/2018 Aile

    “Canada”

    Hotel was such a great experience! The food and service was amazing! The entertainers were a riot! Special thanks to Candella for being such a great person! Will definitely be coming back with such great staff :)

    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Sierra, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and Tripadvisor readers. We would like to thank you for mentioning the aspects that were to your liking as our food. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Candela on your behalf for his contribution to your wellbeing whilst staying among us. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Carlos S 09/13/2018 Arkadaş kaçamakları

    “Bad service ”

    The lost my pairs of jordan at the laundry and they dont even care about it. I still dont have any answer from the concierge. They dont care about what they lost. Never come back at Barcelo... very bad service
    Round Indicators
    561nikki Los Angeles, California. 09/13/2018 Çift

    “Quick Vacation”

    The hotel is beautiful and the rooms are nice a spacious. The property is very clean and well maintained. We did have a problem in our first room (leak in bathroom) but we were moved to another room without incident. I found the customer service just to be so so. However, a staff member by the name of Erika Moreno went above and beyond to be helpful. I wish the front desk staff had her attitude. The food was just okay but by far my favorite was the steak restaurant. My steak was tender, juicy and flavorful and my boyfriends salmon was cooked to perfection. To sum it up, there is room for improvement with the food and some of the attitudes of the front desk staff but I probably would return.

    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Nikki, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló Puerto Vallarta we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We would like to thank for mentioning the aspects that were to your liking as our beautiful Suites, the cleanliness of our facilities, and the friendliness of Erika Moreno. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • eylül 15 2018
    • Phoenix, Arizona
    • Çift

    Dmh0925

    “Awesome ”


    We have been coming here for 20 years plus. As always incredible stay. I can not speak highly enough of the room and more importantly the kind genuine wonderful employees. I was reading some of the prior reviews and I feel pity for those who can find negativity in one of the most beautiful locations imaginable. I feel like I am seeing old friends when we come. I love the all inclusive but it doesn’t stop us from venturing away to enjoy more of the beautiful country. Chico’s paradise, Le Kliff to name a few I would like to give a shout out to Victor Contreras, Edith, Yetrdely A, Marcos, just to name a few. Barcelona easily compares to Le Blanc in Cancun


    DEĞERLENDIRME

    Round Indicators

    • eylül 14 2018
    • Paris, Fransa
    • Arkadaş kaçamakları

    Blanca G

    “Very disappointed ”


    I’m at the hotel right now. Paid a small fortune for a Premium Room and definitely not getting a Premium experience. -Rooms are old and in need of renovation, especially the bathrooms. -Local guests playing loud “Banda” music blasting from large speakers by the pool -Not the type of guests you would expect to find at a quality resort. More like Uber drivers from your average Mexican town. -Premium room amenities missing. No beach towels. No slippers. No Tequila. -Music from the bar playing until way past midnight. Impossible to get some rest.


    DEĞERLENDIRME

    Round Indicators

    • eylül 14 2018
    • Aile

    Sierra S

    “Canada”


    Hotel was such a great experience! The food and service was amazing! The entertainers were a riot! Special thanks to Candella for being such a great person! Will definitely be coming back with such great staff :)


    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Sierra, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at our Barceló Puerto Vallarta hotel with us and Tripadvisor readers. We would like to thank you for mentioning the aspects that were to your liking as our food. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate Candela on your behalf for his contribution to your wellbeing whilst staying among us. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • eylül 13 2018
    • Arkadaş kaçamakları

    Carlos S

    “Bad service ”


    The lost my pairs of jordan at the laundry and they dont even care about it. I still dont have any answer from the concierge. They dont care about what they lost. Never come back at Barcelo... very bad service


    DEĞERLENDIRME

    Round Indicators

    • eylül 13 2018
    • Los Angeles, California
    • Çift

    561nikki

    “Quick Vacation”


    The hotel is beautiful and the rooms are nice a spacious. The property is very clean and well maintained. We did have a problem in our first room (leak in bathroom) but we were moved to another room without incident. I found the customer service just to be so so. However, a staff member by the name of Erika Moreno went above and beyond to be helpful. I wish the front desk staff had her attitude. The food was just okay but by far my favorite was the steak restaurant. My steak was tender, juicy and flavorful and my boyfriends salmon was cooked to perfection. To sum it up, there is room for improvement with the food and some of the attitudes of the front desk staff but I probably would return.


    Gerente PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Nikki, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló Puerto Vallarta we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We would like to thank for mentioning the aspects that were to your liking as our beautiful Suites, the cleanliness of our facilities, and the friendliness of Erika Moreno. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

    In the midst of stunning natural beauty, this resort offers magnificent suites and exclusive service

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