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Interiores del hotel Occidental Hotel El Embajador
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Karte und Lage

Avda. Sarasota, 65. Ensanche Bella Vista   10110 Santo Domingo ,   República Dominicana  


Attraktionen

32,3 km Internationaler Flughafen Las Américas

17,7 km Internationaler Flughafen El Higuero

3,8 km Downtown Center

6,5 km Zona Colonial in Santo Domingo

Premios y Reconocimientos

Preise und Auszeichnungen

Bewertungen der Gäste

Es gibt keine besseren Experten als andere Reisende.

El Embajador, a Royal Hideaway Hotel

5.0/5
| 0 Bewertungen

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    Round Indicators
    268hectorp Boston, Massachusetts. 06/11/2019 Paare

    “Like a Good Wine, Better With Time”

    In service for over 50 years has being featured in several movies this magnificent hotel just had a renovation and the rooms are cozy and beautiful, service outstanding and food to the expectations. I do highly recommend El Embajador for a long or short stay.

    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
     Dear Mr. 268hectorp, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel, and that this review is so detailed and positive that took our breath away! It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. We are happy to know the details of your stay with us, and knowing that we exceed your expectations fills us with joy. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Best regards,

    Round Indicators
    DanisaSuarez Colorado Springs, Colorado. 06/10/2019 Familie

    “Renovated to Another Level”

    Thank you Jose Ruiz for checking us in like we were true royalty! This guy was professional, efficient, and like a great dominican, very good sense of humor and friendliness. The families have been renovated in a very elegant design. Toiletties are of upscale quality. The food was fenomenal. Will be coming back!

    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
     Dear Mrs. DanisaSuarez, What a great review! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards,

    Round Indicators
    reserve3985 Orlando, Florida. 06/08/2019 Familie

    “Awesome Hotel”

    From the check in to the check out was a perfect experience, The Royal Ambassador room is gorgeous and the service at the VIP lounge 8th floor is first class. Servers at the Lounge and Restaurant are 5 stars.

    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
     Dear Mr. Reserve3985, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel, and that this review is so detailed and positive. It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. We are happy to know the details of your stay with us, and knowing that we exceed your expectations fills us with joy. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Best regards, Anais G. Peron Guest Experience Manager

    Round Indicators
    Flyer36013653326 06/06/2019 Reisen mit Freunden

    “Hotel Rooms Designed by an Artist”

    Our hotel room must have been designed by an artist. It was incredibly beautiful ... and completely non-functional. Imagine a hotel room with the bathroom completely open to the entire room. That's what we had. It gives a feeling of space and openness, but little or no privacy. And the lighting system was totally incomprehensible. I had no idea how to turn lights off or on. There were several arrays of buttons that all seemed to produce random effects. I'm sure that with a good manual and several weeks training one could figure the system out and even take advantage of the lights. But, I had only one night. So yeah, the room was probably designed by an artist, but architects or engineers were never consulted. A disaster in terms of functionality.

    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
     Dear Flyer36013653326, First of all, we would like to express our gratitude for the comments you made about your recent visit. They help us understand how our guests experience their stay with us in good or in bad and their reaction to our services. It is our goal to achieve maximum customer satisfaction and having an honest feedback from our clients helps us achieve that level. We are really sorry to hear that you didn’t enjoy your time with us and that you had such a bad experience due to features our rooms. Please be aware that our bell boy, when they assist you with your luggage, are trained to explain to you all our special feature, for lightning and how to have privacy for the bathroom, in order to avoid any kind of problem, we are sorry that you were not able to experience this service. We thank you again for letting us know your opinion, We assure you your comment will be forwarded to our Management in order for them to take it in consideration for the future. We are at your complete disposal, and please do not hesitate to contact us for any additional information or requirement. Best regards Anais G. Peron Guest Executive Manager

    Round Indicators
    Curious57365544864 03/15/2019 Reisen mit Freunden

    “Urlaub 14 Tage in einem sehr guten Stadthotel”

    Das Hotel war für uns die richtige Entscheidung. Sehr gute Lage. Alles gepasst. Natürlich sind bei dieser Hotelklasse die Preise recht hoch für die angebotenen Leistungen. Tolle Zimmer mit sehr schönen Badbereich. Wir hatten Juniorsuite.

    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
     Sehr geehrter Herr Curious57365544864 Wir freuen uns, Ihre Erwartungen während Ihres Aufenthalts im El Embajador im Royal Hideaway Hotel erfüllt zu haben. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Besuch zu bewerten. Wir hoffen Sie bald wieder zu empfangen. Wir sind verfügbar, Mit freundlichen Grüßen Anais G. Peron Guest Experience Manager

    BEWERTUNG

    Round Indicators

    • juni 11 2019
    • Boston, Massachusetts
    • Paare

    268hectorp

    “Like a Good Wine, Better With Time”


    In service for over 50 years has being featured in several movies this magnificent hotel just had a renovation and the rooms are cozy and beautiful, service outstanding and food to the expectations. I do highly recommend El Embajador for a long or short stay.


    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
    Dear Mr. 268hectorp, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel, and that this review is so detailed and positive that took our breath away! It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. We are happy to know the details of your stay with us, and knowing that we exceed your expectations fills us with joy. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Best regards,

    BEWERTUNG

    Round Indicators

    • juni 10 2019
    • Colorado Springs, Colorado
    • Familie

    DanisaSuarez

    “Renovated to Another Level”


    Thank you Jose Ruiz for checking us in like we were true royalty! This guy was professional, efficient, and like a great dominican, very good sense of humor and friendliness. The families have been renovated in a very elegant design. Toiletties are of upscale quality. The food was fenomenal. Will be coming back!


    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
    Dear Mrs. DanisaSuarez, What a great review! It is fantastic read comments like yours, not only because of our great property, but specially thanks to the excellent work by all our staff members! We strive every day to become better and better, to provide the best service in the city of Santo Domingo to create unforgettable experiences for our guests. We are already waiting for your next visit! Best regards,

    BEWERTUNG

    Round Indicators

    • juni 8 2019
    • Orlando, Florida
    • Familie

    reserve3985

    “Awesome Hotel”


    From the check in to the check out was a perfect experience, The Royal Ambassador room is gorgeous and the service at the VIP lounge 8th floor is first class. Servers at the Lounge and Restaurant are 5 stars.


    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
    Dear Mr. Reserve3985, We thank you for the time spent sharing your impressions of your recent stay at El Embajador, a Royal Hideaway Hotel, and that this review is so detailed and positive. It is a privilege to have had the opportunity to serve you and meet all your needs, we are at your service. We are happy to know the details of your stay with us, and knowing that we exceed your expectations fills us with joy. We hope to continue being your first lodging option every time you visit the city of Santo Domingo. Best regards, Anais G. Peron Guest Experience Manager

    BEWERTUNG

    Round Indicators

    • juni 6 2019
    • Reisen mit Freunden

    Flyer36013653326

    “Hotel Rooms Designed by an Artist”


    Our hotel room must have been designed by an artist. It was incredibly beautiful ... and completely non-functional. Imagine a hotel room with the bathroom completely open to the entire room. That's what we had. It gives a feeling of space and openness, but little or no privacy. And the lighting system was totally incomprehensible. I had no idea how to turn lights off or on. There were several arrays of buttons that all seemed to produce random effects. I'm sure that with a good manual and several weeks training one could figure the system out and even take advantage of the lights. But, I had only one night. So yeah, the room was probably designed by an artist, but architects or engineers were never consulted. A disaster in terms of functionality.


    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
    Dear Flyer36013653326, First of all, we would like to express our gratitude for the comments you made about your recent visit. They help us understand how our guests experience their stay with us in good or in bad and their reaction to our services. It is our goal to achieve maximum customer satisfaction and having an honest feedback from our clients helps us achieve that level. We are really sorry to hear that you didn’t enjoy your time with us and that you had such a bad experience due to features our rooms. Please be aware that our bell boy, when they assist you with your luggage, are trained to explain to you all our special feature, for lightning and how to have privacy for the bathroom, in order to avoid any kind of problem, we are sorry that you were not able to experience this service. We thank you again for letting us know your opinion, We assure you your comment will be forwarded to our Management in order for them to take it in consideration for the future. We are at your complete disposal, and please do not hesitate to contact us for any additional information or requirement. Best regards Anais G. Peron Guest Executive Manager

    BEWERTUNG

    Round Indicators

    • märz 15 2019
    • Reisen mit Freunden

    Curious57365544864

    “Urlaub 14 Tage in einem sehr guten Stadthotel”


    Das Hotel war für uns die richtige Entscheidung. Sehr gute Lage. Alles gepasst. Natürlich sind bei dieser Hotelklasse die Preise recht hoch für die angebotenen Leistungen. Tolle Zimmer mit sehr schönen Badbereich. Wir hatten Juniorsuite.


    AnaisgPeron, Guest Experience Manager von El Embajador, A Royal Hideaway Hotel, hat diese Bewertung kommentiert
    Sehr geehrter Herr Curious57365544864 Wir freuen uns, Ihre Erwartungen während Ihres Aufenthalts im El Embajador im Royal Hideaway Hotel erfüllt zu haben. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Besuch zu bewerten. Wir hoffen Sie bald wieder zu empfangen. Wir sind verfügbar, Mit freundlichen Grüßen Anais G. Peron Guest Experience Manager

    Schließen 

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