Reduced room capacity in common and leisure areas (subject to the recommendations from the health authorities at all times). Unnecessary decorative elements (mainly stationery) will be removed from the rooms. Protective equipment for the hotel staff, washing of bed and bathroom linens at temperatures higher than 60ºC.

Buffet and snack services are available, although in some areas they are assisted by the kitchen and restaurant staff. There will still be two eating times per meal (lunch and dinner). The Lobby Bar and Pool Bar spaces will continue to provide their services as usual. It will be necessary to respect social distancing between guests, and as such, the tables will be arranged in each area to respect distancing of 1.5 metres.

All Inclusive Service: breakfast, lunch, dinner*, snack and a selection of drinks for this accommodation type, entertainment activities and evening leisure offering. In accordance with the measures described above.

*Themed restaurants: The same restaurant is assigned for breakfast, lunch and dinner.

Guests must wear a mask when entering the buffet area, and guests must bring their own mask.

We hereby inform you that as per the recommendations from our health and safety advisers, we have eliminated the requirement of wearing gloves in our buffet.

Our specialists have indicated that the safest method is frequent disinfecting with hydroalcoholic gel, which is compulsory for anyone serving food from our buffet or coming in contact with any frequently visited area.

At Barceló Hotel Group, we are highly committed to sustainability, so we prefer not to generate plastic waste if not strictly necessary.

However, guests may continue using their gloves voluntarily, if desired.

They are operating with reduced capacity and in accordance with the compulsory measures and recommendations from the health authorities at all times.

The use of masks is determined by the health authorities at all times. Currently, mask usage is compulsory in outdoor spaces and any closed space, if it is not possible to maintain a safe distance of at least 1.5 metres. Guests must bring their own masks.

There will be no restrictions, either for opening hours or for shifts. They will be open just like previous years, but with a distance of at least 1.5 metres between groups of sun loungers. We will continue with our sun lounger service. As usual, it is not permitted to book them, in order to guarantee their proper use.

We have designed a programme that includes the most suitable activities for children, teenagers and adults (which are mainly offered outdoors). Some activities may require advanced registration. The evening leisure offering is mainly in outdoor areas.

No contact-based activities will be given for the entertainment activities, which are always offered under the supervision of the expert supervisors.

The stretch of beaches is approximately 14 kilometres from La Canaleta to El Portil. They are divided into zones, starting Monday, 15 June, as a safety measure to control the capacity, which is established at 108,032 beachgoers during high tide (there are 15,000 residents in the municipality of Punta Umbria). City Hall has determined that the beach will be divided into seven separate zones: La Canaleta-Ría, Albergue Juvenil-Avenida de Andalucía, Altavista-Pato Amarillo, Everluz-Puntamar, Los Enebrales, La Bota and El Portil. A separate flag will be placed in the Civil Protection checkpoints for these zones—in addition to the usual one with bathing suggestion—which will be raised when the beach capacity has been reached.