What are the check-in/check-out times for the Occidental at Xcaret Destination?

Check-in time at the Occidental at Xcaret Destination is anytime after 15.00, while check-out time is anytime before 11.00. Once you have checked out, you can still enjoy the hotel facilities at an additional cost.

What are the parking options offered by the Occidental at Xcaret Destination?

The Occidental at Xcaret Destination has parking free of charge for hotel guests.

Is the Occidental at Xcaret Destination suitable for guests with disabilities?

Yes, the Occidental at Xcaret Destination hotel is disabled guest friendly. Check with the hotel reception with regards to which services and facilities are adapted for wheelchairs.

Can you bring pets to the Occidental at Xcaret Destination?

No, pets are not allowed at the Occidental at Xcaret Destination.

Does the Occidental at Xcaret Destination offer food and drink options for guests with food intolerances?

Yes, the Occidental at Xcaret Destination has alternatives for guests who have food intolerances. Guests are required to communicate their needs to hotel staff in order to assess the options available.

Is there a charge for the Wi-Fi connection at the Occidental at Xcaret Destination?

The Wi-Fi connection is free of charge for hotel guests at the Occidental at Xcaret Destination.

Which languages are spoken at the Occidental at Xcaret Destination reception?

The staff of the Occidental at Xcaret Destination will be pleased to assist you in the following languages: Spanish, English and French.

Does the Occidental at Xcaret Destination hotel offer room service?

El Occidental at Xcaret Destination posee servicio de habitaciones para clientes. En el hotel encontrará información sobre comida y bebida disponible, precios, horarios… Los clientes Premium Level tienen incluido el servicio de habitaciones. Consultar en el hotel.

Is breakfast at the Occidental at Xcaret Destination included in the guest’s accommodation?

Yes, breakfast at the Occidental at Xcaret Destination is included in the hotel guest’s accommodation.

What is the minimum age to be able to enter the spa & wellness area at the Occidental at Xcaret Destination? Do the spa facilities have an additional fee for guests of the hotel? Are children allowed to enter?

The minimum age for access to the Occidental at Xcaret Destination spa & wellness area is 18. Entrance to the spa is subject to an additional charge for hotel guests. Please check the rates. Children are welcome in the spa.

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Occidental at Xcaret Destination

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An all inclusive resort surrounded by natural beauty

Occidental at Xcaret Destination***** is an all-inclusive hotel in the heart of Riviera Maya. The spectacular combination of natural landscapes and culture will inspire and provide for an unrivalled experience.

This stunning complex has 765 rooms and suites with terraces or balconies, surrounded by lush gardens.

Why choose
Occidental at Xcaret Destination

Unlimited access to Xcaret park by booking the Unlimited Xcaret Xperience package

White sand cove in a privileged natural setting

Green Globe Certified

Located in the heart of the Riviera Maya

Weather in Playa del Carmen

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