Barceló Hotel Pool  Royal Hideaway Playacar Resort
Premios y Reconocimientos

Prizes and Awards

;
map

Map and location

Lote Hotelero No. 6, Desarrollo   77710 Playacar , Playa del Carmen   Quintana Roo  


Points of Interest

37.5 mi Cancún International Airport 

10 min. Playa del Carmen

Guest reviews.

There is no better expert than a traveller.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 6155 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

73% Complete

4494

Very good

16% Complete

1041

Average

5% Complete

358

Poor

2% Complete

162

Very poor

1% Complete

100

Filter by

Sort by

    Round Indicators
    Travel303511 06/18/2019 Solo travel

    “True relaxation”

    Service is remarkable and makes you feel completely relaxed. I can’t wait to go back. This was the most relaxing vacation I have had in years and I wish I had stayed longer. The food is great, especially breakfast. The staff is welcoming and goes beyond all expectations.
    Round Indicators
    Sightsee47239919935 Limerick, Ireland. 06/18/2019 Couples

    “Dream Resort Getaway”

    I cannot say enough about this resort. The staff, food, decor, etc. was more than I could have ever imagined. Honestly, the best place I have ever stayed. I would recommend this to anyone looking for an adults only getaway. I could go on and on, but do not have the time to write a lengthy review. Don't second guess this place, it is amazing!

    Community M, Gerente at Royal Hideaway Playacar, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Rosalievb 06/17/2019

    “We would definitely visit again!”

    My husband and I stayed at the Royal Hideaway Playacar in May 2019 in a fabulous suite. The Staff, Restaurants, Pools and Entertainment and were all amazing. Having stayed for 2 1/2 weeks we really got to know many of the staff who were very friendly, helpful and accommodating. In particular I would like to give special mention to the following: Spices Mexican Restaurant: Chef Enrique Hernandez, Manager Rodolfo, Hostess Rosalina, Alan Martinez & Victor Mendez. The Grill Restaurant: Anjaro & Rosa. The Spa: Rosa & Alejandro. Pool & Activities: Marco. Thank you all for helping make or vacation especially enjoyable. Rose Vancouver, B.C. Canada

    Community M, Gerente at Royal Hideaway Playacar, responded to this review
     Dear Mrs. Rosalievb, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Ian H Greater London, United Kingdom. 06/17/2019

    “One of the Best places I've stayed.”

    Stayed recently 8/06/2019 for week. This one of the best hotels I've stayed in. You can have the most amazing hotel but if the staff aren't on your side then it doesn't matter. All the staff showed interest in your comfort and well being then without being overbearing. Everyone from the managers to the restaurant staff too the pool waiters they were all great. The food was wonderful with a varied menu with a choice of restaurants, Mexican, Italian and Asian which you must be booked, so something for everyone (my wife is gluten free and they covered her food requirements no problem). The rooms were lovely and comfortable with a bed that was hard to get out of, with a roomy bathroom and greatly needed air-con (it was quite hot when we went). The grounds of the hotel are well maintained gardens with some local wild life, i wouldn't worry about it as the wild life won't worry about you, just be respectful as they were there first. There are two amazing pools with fantastic views of the beach, with four more secluded smaller pools around the gardens ( go investigating ). The beach is wonderful soft white sand dotted with palm trees which give some shade and is a step or two from the grounds of hotel and pool area. The beach is large with open sand from the hotel the sea so plenty of room for a sunbath or walk about. All in all we went to relax and unwind to which this hotel was perfect, so we can't wait to go back next year.

    Community M, Gerente at Royal Hideaway Playacar, responded to this review
     Dear Mr. Ian, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Round Indicators
    Roving47176429507 Charleston, South Carolina. 06/15/2019 Couples

    “Underrated resort with amazing food and staff!”

    The title says all you need to know about this resort. Highly recommend for couples of all ages! First time doing all inclusive and we are definitely come back to this resort. The service is what did it for us!

    Community M, Gerente at Royal Hideaway Playacar, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • june 18 2019
    • Solo travel

    Travel303511

    “True relaxation”


    Service is remarkable and makes you feel completely relaxed. I can’t wait to go back. This was the most relaxing vacation I have had in years and I wish I had stayed longer. The food is great, especially breakfast. The staff is welcoming and goes beyond all expectations.


    EVALUATION

    Round Indicators

    • june 18 2019
    • Limerick, Ireland
    • Couples

    Sightsee47239919935

    “Dream Resort Getaway”


    I cannot say enough about this resort. The staff, food, decor, etc. was more than I could have ever imagined. Honestly, the best place I have ever stayed. I would recommend this to anyone looking for an adults only getaway. I could go on and on, but do not have the time to write a lengthy review. Don't second guess this place, it is amazing!


    Community M, Gerente at Royal Hideaway Playacar, responded to this review
    Dear Guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • june 17 2019

    Rosalievb

    “We would definitely visit again!”


    My husband and I stayed at the Royal Hideaway Playacar in May 2019 in a fabulous suite. The Staff, Restaurants, Pools and Entertainment and were all amazing. Having stayed for 2 1/2 weeks we really got to know many of the staff who were very friendly, helpful and accommodating. In particular I would like to give special mention to the following: Spices Mexican Restaurant: Chef Enrique Hernandez, Manager Rodolfo, Hostess Rosalina, Alan Martinez & Victor Mendez. The Grill Restaurant: Anjaro & Rosa. The Spa: Rosa & Alejandro. Pool & Activities: Marco. Thank you all for helping make or vacation especially enjoyable. Rose Vancouver, B.C. Canada


    Community M, Gerente at Royal Hideaway Playacar, responded to this review
    Dear Mrs. Rosalievb, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • june 17 2019
    • Greater London, United Kingdom

    Ian H

    “One of the Best places I've stayed.”


    Stayed recently 8/06/2019 for week. This one of the best hotels I've stayed in. You can have the most amazing hotel but if the staff aren't on your side then it doesn't matter. All the staff showed interest in your comfort and well being then without being overbearing. Everyone from the managers to the restaurant staff too the pool waiters they were all great. The food was wonderful with a varied menu with a choice of restaurants, Mexican, Italian and Asian which you must be booked, so something for everyone (my wife is gluten free and they covered her food requirements no problem). The rooms were lovely and comfortable with a bed that was hard to get out of, with a roomy bathroom and greatly needed air-con (it was quite hot when we went). The grounds of the hotel are well maintained gardens with some local wild life, i wouldn't worry about it as the wild life won't worry about you, just be respectful as they were there first. There are two amazing pools with fantastic views of the beach, with four more secluded smaller pools around the gardens ( go investigating ). The beach is wonderful soft white sand dotted with palm trees which give some shade and is a step or two from the grounds of hotel and pool area. The beach is large with open sand from the hotel the sea so plenty of room for a sunbath or walk about. All in all we went to relax and unwind to which this hotel was perfect, so we can't wait to go back next year.


    Community M, Gerente at Royal Hideaway Playacar, responded to this review
    Dear Mr. Ian, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    EVALUATION

    Round Indicators

    • june 15 2019
    • Charleston, South Carolina
    • Couples

    Roving47176429507

    “Underrated resort with amazing food and staff!”


    The title says all you need to know about this resort. Highly recommend for couples of all ages! First time doing all inclusive and we are definitely come back to this resort. The service is what did it for us!


    Community M, Gerente at Royal Hideaway Playacar, responded to this review
    Dear Guest, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that they enjoyed their vacations with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We are pleased that you have chosen us on your holidays, your opinion is very important to us and we assure you that we will share it internally. We hope you will allow us to make your next stay unforgettable. Best regards!

    Close 

    Back Find a hotel

    Hotels in Cuba

    Select Cuba

    Hotels in El Salvador

    Select El Salvador

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Ecuador

    Select Ecuador

    Hotels in Guatemala

    Select Guatemala

    Hotels in Nicaragua

    Select Nicaragua

    Hotels in Mexico

    Select Mexico

    Hotels in Aruba

    Select Aruba

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Bulgaria

    Select Bulgaria

    Hotels in Czech Republic

    Select Czech Republic

    Hotels in Italy

    Select Italy

    Hotels in Greece

    Select Greece

    Hotels in Portugal

    Select Portugal

    Hotels in Hungria

    Select Hungria

    Hotels in Morocco

    Select Morocco

    Hotels in Egypt

    Select Egypt

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z