Habitación del Royal Hideaway Hotel Corales

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Royal Hideaway Corales Suites

Avenida Virgen de Guadalupe 21   38679 Playa La Enramada, la Caleta , Costa Adeje   Tenerife  


Places of Interest

23 km Tenerife–South Airport

50 m Playa de La Enramada

2.7 km Plaza del Duque shopping centre

6.8 km Siam Park Water Park

Guest reviews.

There is no better expert than a traveller.

Royal Hideaway Corales Suites

5.0/5 Round Indicators
| 115 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

84% Complete

97

Very good

12% Complete

14

Average

1% Complete

2

Poor

0% Complete

1

Very poor

0% Complete

1

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    Round Indicators
    R10bco0 07/14/2018 Family

    “2nd Visit ( Superb Place )”

    Short break in May this year followed by this one Solely because were So impressed with all staff and the whole facility we just had to come back Fantastic place 👍👍👍 Special mention for Mad this time (Great Guy and Very attentive ) 😎😎😎😎😎😎😎
    Round Indicators
    Riz D London, United Kingdom. 07/14/2018 Friends getaway

    “Wow wow wow! 1 bed villa with pool”

    Considering we booked this hotel last minute we are extremely pleased with the rooms, facilities and most of all the staff are absolutely 100% on point. Alba at reception is absolutely fantastic, personable & approachable... the property itself is beautifully designed and the piece and tranquility is top notch! The only thing I can recommend (this took me a long time to think about) is that extra bins are provided. I would go as far as saying this is the best 5 star hotel in Tenerife (& we've been around!) Alba I think u deserve a promotion! Thank you all for making our trip so wonderful. We will be definitely back.
    Round Indicators
    Louie L 07/09/2018 Family

    “Incredible”

    This place is amazing ,2 bedroom suite with a pool was so nice. Breakfast here is probably the best part of the day with such friendly staff who once new us had our table with baby seat ready for us before we got there. We're definitely going to return here once our family has a few more editions!

    RH_Corales_Resort, Director General at Royal Hideaway Corales Suites, responded to this review
     Dear Louie, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Royal Hideaway Corales Suites and are delighted to read that we were able to match your expectations. We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. It also fills us with pride to read that you enjoyed the variety and quality of our breakfasts to the fullest, as it is as they say “the most important meal of the day”. Thank you again for this lovely review of your stay with us, we look forward to your next visit, when you have some more editions to your family. Fernando Turnes General Director Royal Hideaway Corales Resort 5*****GL

    Round Indicators
    Sam G Chester, United Kingdom. 07/09/2018 Family

    “Amazing Hotel - didn’t want to leave!”

    Ahh what can I say about this hotel - we had such a wonderful family holiday... The hotel is the best of both worlds - a beautiful 2 bed spacious villa with private pool and all the amenities for a self catering holiday, within a 5* hotel with facilities that mean you don’t want to use the self catering! The staff are amazing. They made a great fuss of my boys 13th birthday with cake, balloons, a painting and gifts left in the room.. when I sprained my ankle at the (brilliant) Siam water park they looked after me so well - a doctor came to the room instantly and Gabriel at the poolside bar made me a lemon/ginger/green apple juice to ward off inflammation - it worked. The concierge organised amazing trips for us and checked up to see we had a good time. The hotel itself is straight out of a bond movie. It’s brand new and beautiful. I didn’t get chance to use the spa - next time, it looks amazing. The rooms all have a sea view and the hotel is walking distance to the pretty village of La Caleta, famous for its fish restaurants, but also some lovely shops and bars, and a fab restaurant called Char famous for its meat. However the hotel food was hard to beat. Starfish (poolside) has a wonderful vista and great menu, it actually spoilt us for the rest of our trip - we ate there a few times and each were excellent. The wine selection is superb. The breakfasts were vast and I would recommend being hungry to make the most of what’s on offer. The pool area is chilled and the pool snack menu delicious. Every day we had little treats of gazpacho or paella from the kitchens to tide us over to lunch / dinner. There’s a laid back Ibiza / Mykonos vibe which suits the modern, Stark, white architecture. Absolutely loved our holiday, so so relaxing. Please let me come back again soon, it’s a gem!

    RH_Corales_Resort, Director General at Royal Hideaway Corales Suites, responded to this review
     Dear Guest, Firstly, we would like to thank you for choosing our Royal Hideaway Corales Suites for your holidays in Tenerife and for the review you shared online, all of your kind words about your stay with us are great to read. I hope that you have recovered from your little accident at Siam Park and that your foot is properly healed again. It was indeed a pleasure for us to organise a little something for your sons´ 13th birthdays and to make sure for them to come back to a little surprise. At Royal Hideaway we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements. It fills us with pride that you enjoyed our dishes in our Starfish restaurant by the pool from where you have lovely views on to La Caleta and the sunset. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Fernando Turnes General Director Royal Hideaway Corales Resort 5*****GL

    Round Indicators
    Iona-Luing Chatham, United Kingdom. 07/09/2018 Couples

    “Not a relaxing holiday”

    We stayed at the above mentioned hotel for two weeks, and we do understand that the hotel only opened recently, so not everything would be perfect, but there is a limit. We have not had a relaxed but a very expensive ruined holiday. There were numerous issues with the room, for example you could not have a relaxing shower, as the temperature kept changing and would get very hot without warning, so you always had to be at the ready to jump out, the lights and the kitchen extractor fan coming on by themselves in the middle of the night, balcony door not opening,... In the end we felt we had no choice but to move room, which took up 1/2 day of our holiday. The new room was better, but still had a few issues. The main issue though was the hotel opening party, we were never warned about this, neither before arrival or at check in, if we had known, we would have changed our holiday plans. The only conclusion is that the management had no respect for the paying guests staying during that period. We had to put up with noise, dust, shouting workmen, restricted areas around the pool leading to no access to the pool. A stage in the pool, photo shoots where the pool area was restricted again. Light shows for 2 nights, lighting your room up as if it was daylight. Loud music followed by the the whole opening party being cleared until well into the morning resulting to a sleepless night yet again. No official apologies at check out, we actually had to take our own luggage out and into the taxi as staff was attending guests that had attended the opening party the night before. There is more, but these are the main points, which lead to a ruined holiday, which is a shame as all the ground staff is amazing, so is the food and and the hotel itself is gorgeous. What a shame, this could have all been avoided if only somebody would have had the interest of the paying guests in mind.

    RH_Corales_Resort, Director General at Royal Hideaway Corales Suites, responded to this review
     Dear Lona-Luing, Thank you very much for taking the time to write us your feedback regarding your recent stay at Corales Suites. First of all, we really appreciate your lovely comments regarding the staff, the food and the hotel itself. I do really apologize for the technical problems you encountered during your stay; details should be overlooked as all rooms should be thoroughly checked on a daily basis. I will make sure that the procedure is being reinforced. Regarding the opening party, we truly think we did all we could to find a solution during your stay. All our guests were informed about the event beforehand, and our reception and deputy managers were all in touch with you several times trying everything to offer different solutions to make sure you fully enjoy your stay among us, but unfortunately we couldn´t. In any case, to resolve this issue to your full satisfaction, I would contact you directly by email. Once again, thank you very much for your stay and for your time to write your review. Kind regards, Fernando Turnes, General Manager

    EVALUATION

    Round Indicators

    • july 14 2018
    • Family

    R10bco0

    “2nd Visit ( Superb Place )”


    Short break in May this year followed by this one Solely because were So impressed with all staff and the whole facility we just had to come back Fantastic place 👍👍👍 Special mention for Mad this time (Great Guy and Very attentive ) 😎😎😎😎😎😎😎


    EVALUATION

    Round Indicators

    • july 14 2018
    • London, United Kingdom
    • Friends getaway

    Riz D

    “Wow wow wow! 1 bed villa with pool”


    Considering we booked this hotel last minute we are extremely pleased with the rooms, facilities and most of all the staff are absolutely 100% on point. Alba at reception is absolutely fantastic, personable & approachable... the property itself is beautifully designed and the piece and tranquility is top notch! The only thing I can recommend (this took me a long time to think about) is that extra bins are provided. I would go as far as saying this is the best 5 star hotel in Tenerife (& we've been around!) Alba I think u deserve a promotion! Thank you all for making our trip so wonderful. We will be definitely back.


    EVALUATION

    Round Indicators

    • july 9 2018
    • Family

    Louie L

    “Incredible”


    This place is amazing ,2 bedroom suite with a pool was so nice. Breakfast here is probably the best part of the day with such friendly staff who once new us had our table with baby seat ready for us before we got there. We're definitely going to return here once our family has a few more editions!


    RH_Corales_Resort, Director General at Royal Hideaway Corales Suites, responded to this review
    Dear Louie, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Royal Hideaway Corales Suites and are delighted to read that we were able to match your expectations. We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel. It also fills us with pride to read that you enjoyed the variety and quality of our breakfasts to the fullest, as it is as they say “the most important meal of the day”. Thank you again for this lovely review of your stay with us, we look forward to your next visit, when you have some more editions to your family. Fernando Turnes General Director Royal Hideaway Corales Resort 5*****GL

    EVALUATION

    Round Indicators

    • july 9 2018
    • Chester, United Kingdom
    • Family

    Sam G

    “Amazing Hotel - didn’t want to leave!”


    Ahh what can I say about this hotel - we had such a wonderful family holiday... The hotel is the best of both worlds - a beautiful 2 bed spacious villa with private pool and all the amenities for a self catering holiday, within a 5* hotel with facilities that mean you don’t want to use the self catering! The staff are amazing. They made a great fuss of my boys 13th birthday with cake, balloons, a painting and gifts left in the room.. when I sprained my ankle at the (brilliant) Siam water park they looked after me so well - a doctor came to the room instantly and Gabriel at the poolside bar made me a lemon/ginger/green apple juice to ward off inflammation - it worked. The concierge organised amazing trips for us and checked up to see we had a good time. The hotel itself is straight out of a bond movie. It’s brand new and beautiful. I didn’t get chance to use the spa - next time, it looks amazing. The rooms all have a sea view and the hotel is walking distance to the pretty village of La Caleta, famous for its fish restaurants, but also some lovely shops and bars, and a fab restaurant called Char famous for its meat. However the hotel food was hard to beat. Starfish (poolside) has a wonderful vista and great menu, it actually spoilt us for the rest of our trip - we ate there a few times and each were excellent. The wine selection is superb. The breakfasts were vast and I would recommend being hungry to make the most of what’s on offer. The pool area is chilled and the pool snack menu delicious. Every day we had little treats of gazpacho or paella from the kitchens to tide us over to lunch / dinner. There’s a laid back Ibiza / Mykonos vibe which suits the modern, Stark, white architecture. Absolutely loved our holiday, so so relaxing. Please let me come back again soon, it’s a gem!


    RH_Corales_Resort, Director General at Royal Hideaway Corales Suites, responded to this review
    Dear Guest, Firstly, we would like to thank you for choosing our Royal Hideaway Corales Suites for your holidays in Tenerife and for the review you shared online, all of your kind words about your stay with us are great to read. I hope that you have recovered from your little accident at Siam Park and that your foot is properly healed again. It was indeed a pleasure for us to organise a little something for your sons´ 13th birthdays and to make sure for them to come back to a little surprise. At Royal Hideaway we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements. It fills us with pride that you enjoyed our dishes in our Starfish restaurant by the pool from where you have lovely views on to La Caleta and the sunset. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Fernando Turnes General Director Royal Hideaway Corales Resort 5*****GL

    EVALUATION

    Round Indicators

    • july 9 2018
    • Chatham, United Kingdom
    • Couples

    Iona-Luing

    “Not a relaxing holiday”


    We stayed at the above mentioned hotel for two weeks, and we do understand that the hotel only opened recently, so not everything would be perfect, but there is a limit. We have not had a relaxed but a very expensive ruined holiday. There were numerous issues with the room, for example you could not have a relaxing shower, as the temperature kept changing and would get very hot without warning, so you always had to be at the ready to jump out, the lights and the kitchen extractor fan coming on by themselves in the middle of the night, balcony door not opening,... In the end we felt we had no choice but to move room, which took up 1/2 day of our holiday. The new room was better, but still had a few issues. The main issue though was the hotel opening party, we were never warned about this, neither before arrival or at check in, if we had known, we would have changed our holiday plans. The only conclusion is that the management had no respect for the paying guests staying during that period. We had to put up with noise, dust, shouting workmen, restricted areas around the pool leading to no access to the pool. A stage in the pool, photo shoots where the pool area was restricted again. Light shows for 2 nights, lighting your room up as if it was daylight. Loud music followed by the the whole opening party being cleared until well into the morning resulting to a sleepless night yet again. No official apologies at check out, we actually had to take our own luggage out and into the taxi as staff was attending guests that had attended the opening party the night before. There is more, but these are the main points, which lead to a ruined holiday, which is a shame as all the ground staff is amazing, so is the food and and the hotel itself is gorgeous. What a shame, this could have all been avoided if only somebody would have had the interest of the paying guests in mind.


    RH_Corales_Resort, Director General at Royal Hideaway Corales Suites, responded to this review
    Dear Lona-Luing, Thank you very much for taking the time to write us your feedback regarding your recent stay at Corales Suites. First of all, we really appreciate your lovely comments regarding the staff, the food and the hotel itself. I do really apologize for the technical problems you encountered during your stay; details should be overlooked as all rooms should be thoroughly checked on a daily basis. I will make sure that the procedure is being reinforced. Regarding the opening party, we truly think we did all we could to find a solution during your stay. All our guests were informed about the event beforehand, and our reception and deputy managers were all in touch with you several times trying everything to offer different solutions to make sure you fully enjoy your stay among us, but unfortunately we couldn´t. In any case, to resolve this issue to your full satisfaction, I would contact you directly by email. Once again, thank you very much for your stay and for your time to write your review. Kind regards, Fernando Turnes, General Manager

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