Preciosa playa hotel Barceló Costa Ballena Golf & Spa
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Barceló Costa Ballena Golf & Spa

Avenida Reina Sofía, s/n. Urbanización Costa Ballena   11520 Rota, Cádiz , Andalucía   España  


Places of Interest

35 km La Parra, Jerez

800 m Playa de La Ballena

100 m Campo da golf Costa Ballena

49,6 km Porto della baia di Cadice

Premios y Reconocimientos Prizes and awards

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Barceló Costa Ballena Golf & Spa

4.5/5 Round Indicators
| 63 Recensioni

VALUTAZIONE TOTALE

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VALUTAZIONE DETTAGLIATA

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Rapporto qualità-prezzo

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Ubicazione

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Qualità del sonno

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Camere

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Pulizia

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Servizio


PUNTEGGIO DEI VIAGGIATORI

Eccellente

68% Complete

43

Molto buono

20% Complete

13

Normale

12% Complete

8

Cattivo

0% Complete

0

Pessimo

1% Complete

1

Filtrare per

Ordinare per

    Round Indicators
    Amanda B Rota, Spagna. 06/11/2018 In coppia

    “Great place to stay!”

    We enjoyed the comfortable bed, the cleanliness of the hotel, the wonderful food choices, the view, the spa and other aminities. I would highly recommend to friends and family, and I will visit again.

    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
     Dear Amanda, Thank you very much for having taking the time to write such a lovely comment. Do not doubt that as a team we work passionately not only to improve ourselves looking for the best services and the quality of each of the departments, but also to maintain this unique atmosphere for what we are known for and to be a hotel with charm and personality. We are pleased to know that we have managed to transmit these values to you, and we wish to welcome you again in future. Sincerely, greets you Theresa S. Guest Experience Manager

    Round Indicators
    Stomper1974 Sembach, Germania. 06/09/2018 Affari

    “Nothing Special”

    While most likely great for golfers, this property is lacking when one is traveling for business. The free WiFi was adequate to conduct business on my company’s VPN, but the desk in the room is extremely small and has minimal access to power outlets. The aesthetics of the hotel are quite pleasing, but it’s actual location in proximity to Rota (~15 min) make it less than the ideal meeting place to conduct any form of group meeting or function. Hotel bar is average as is the buffet restaurant. However, at 25+ Euro for the nightly buffet, I would expect better quality. All in all, not a horrible stay...just not a place that I’d recommend to fellow business travelers.

    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
     Dear guest, We appreciate the time the time you spent to share your experience, although we really regret to read that your stay was not as you expected. At Barceló Costa Ballena Golf & Spa we put a lot of effort and passion into our work, continuously optimizing the comfort and well-being of those who come to visit us, whether in family, couple, groups or for business and your opinion drive us not to stop paying attention to the details in order to get you fully satisfied in the future. We send you a warm greeting from the whole team. Yours sincerely, Theresa S. Guest Experience Manager

    Round Indicators
    Karen W 06/04/2018 In coppia

    “Lovely hotel in a very quiet location but I won't be back”

    This is a lovely hotel with all rooms facing the ocean and the golf course. However, I won't be back as the bathrooms have opaque glass doors that don't have handles or locks. It baffles me when designers chose this as a style statement in hotels. When we booked the hotel I searched for hotels in Rota but when we arrived we discovered it is quite a distance from Rota, probably about 15 minutes in a car. Luckily we booked half board although our intention was to go out for dinner most nights, but there is NOTHING nearby that we were able to find that served dinner so I would recommend booking half board unless someone wants to drive every night or you are happy taking taxis everywhere. Luckily the food in the hotel was nice, both the breakfasts and the dinners were good, served in buffet style. The fridge in the room really didn't work very well, maintenance came to look and put it up as high as it would go but it still only cooled things, nothing was chilled. You can buy ice from the bar for 3 euro a bag if you want things more chilled but that seems a bit odd that they would charge for this because the fridges are substandard. I used the spa and had a lomi massage which was wonderful, so if you go I definitely recommend a visit to the spa, it was well worth it. Another bonus is that the club house for Costa Ballena golf course is within walking distance, and it is a beautiful 27 hole course so we made plenty of use of that. The clientele seemed to be a mix of holiday makers and people from the nearby naval base so it didn't feel like a holiday hotel. The staff were all lovely and helpful and it was just what we needed for a week of R&R.

    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
     Dear Karen, From the entire team of Barceló Costa Ballena Golf & Spa we wanted to thank you for the time you have dedicated to write this review so complete. Regarding your dissatisfaction about the Minibar as well as the ice cube vending please allow us to offer you our apologies for not being able to meet your expectations with the service you received. We would like to take the opportunity to explain that the Minibars by default are not offering the same power as a fridge, but are manufactured to keep products cool, of course. We like to make sure that your opinion has been forwarded to the responsible department heads for a further evaluation. On the other hand, we are delighted to read that the massage in our U-Spa has been to your liking and we will transmit your satisfaction to Petra and her professional team. Hawaiian lomi-lomi massage is truly one of the Tops among the variety of massages and treatments of our U-Spa. The lomi- lomi is defined as a highly effective therapy providing several benefits. This is because the massage works the physical, psychological and spiritual aspects of the human being so that they are in harmony. This way you get a global feeling of well-being. We will congratulate our staff for the excellent job they are doing. It is really gratifying to know that in general, our gastronomy, services as well as facilities have been to your liking. We put effort every day not only to continue maintaining quality standards of our brand, but also to surprise our customers with a unique concept of holiday or business experience. We appreciate your feedback and hope you had a safe trip back home. It would be a great pleasure to welcome you back in a future occasion because we would love to have the chance to make your next visit being even better. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    Round Indicators
    92viaggiatore Roma, Italia. 05/28/2018 In coppia

    “fuga di maggio”

    hotel molto bello un pochino fuori da tutto occorre un macchina vicino a Rota Cadice e Jerez , ma il suo isolamento è anche il punto di forza per il relax e la qualità del sonno.Ha stanze molto luminose ampie pulite,la colazione a buffet molto completa personale gentile e professionale prezzo per la categoria dell'hotel veramente competitivo

    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
     Dear guest, We appreciate the time you spent to share your comments following your visit to our hotel Barceló Costa Ballena Golf & Spa as our guests' feedback is of utmost importance to ensure our demanding standards of quality at all times. It makes us really happy to know that you had an enjoyable time. It is true that our area stands out for its quietness and nearness to a large beach and one of the best known golf courses in Europe. It is possible to drive very comfortable by car in about 15 minutes to several nearby very attractive towns such as Rota, Chipiona, Sanlúcar, Jerez, ... where there you will find during the whole year a multitude of cultural offerings not only like bars and restaurants but also a lot of options for shopping or to visit traditional events like horse shows or bull fighting. We thank you for highlighting such important aspects as the room facilities, cleanliness as well as an appetizing breakfast buffet for a great kickstart of the day. It is always our objective to ensure the best value and prices to our customers in accordance with the hotels of the same category in our area. Thank you once more for your excellent review! We hope that you will stay with us again, it would be a pleasure to welcome you back. Best regards. Yours sincerely, Theresa S. Guest Experience Manager

    Round Indicators
    naplessantimar Naples. 05/22/2018 Affari

    “Modern hotel but lacking items travelers need.”

    First the good — hotel is clean and rooms are updated. Strong WIFI which is good enough to stream TV shows. The hotel restauraunt has a good selection. The bad — No irons/ironing board available. This means if you are on business and arrive late you will have no way to iron your clothes. The half board dinner does not include drinks to include water. Location. Not much around this hotel so you are driving everywhere.

    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
     Dear guest, We would like to thank you for your stay at Barceló Costa Ballena Golf & Spa, as well as for taking the time to share your recent experience among us. Regarding your disappointment on the disposition of an iron board, please allow me to mention that on our website as well as on websites of our partners all the services offered by the hotel are listed for information and with the objective to meet expectations. Anyway, I would like to let you know that the issue has been forwarded to the hotel management to study new procedures, because we are working to provide to each customer an enjoyable stay by covering their needs at all time. Further, although we are sorry to hear your displeasure regarding the extra charge for drinks at the buffet dinner, we are grateful to know that in general you spent pleasant days in our comfortable facilities. Our chefs team will be happy to know that our gastronomy offer was to your liking and it makes us feel proud that you enjoyed so much our free WiFi service. Thank you for highlighting the perfect running as we improved capacity and speed of the WiFi recently. We look forward to having the opportunity to welcoming you again in the future. Kind regards, Theresa S. Guest Experience Manager

    VALUTAZIONE

    Round Indicators

    • giugno 11 2018
    • Rota, Spagna
    • In coppia

    Amanda B

    “Great place to stay!”


    We enjoyed the comfortable bed, the cleanliness of the hotel, the wonderful food choices, the view, the spa and other aminities. I would highly recommend to friends and family, and I will visit again.


    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
    Dear Amanda, Thank you very much for having taking the time to write such a lovely comment. Do not doubt that as a team we work passionately not only to improve ourselves looking for the best services and the quality of each of the departments, but also to maintain this unique atmosphere for what we are known for and to be a hotel with charm and personality. We are pleased to know that we have managed to transmit these values to you, and we wish to welcome you again in future. Sincerely, greets you Theresa S. Guest Experience Manager

    VALUTAZIONE

    Round Indicators

    • giugno 9 2018
    • Sembach, Germania
    • Affari

    Stomper1974

    “Nothing Special”


    While most likely great for golfers, this property is lacking when one is traveling for business. The free WiFi was adequate to conduct business on my company’s VPN, but the desk in the room is extremely small and has minimal access to power outlets. The aesthetics of the hotel are quite pleasing, but it’s actual location in proximity to Rota (~15 min) make it less than the ideal meeting place to conduct any form of group meeting or function. Hotel bar is average as is the buffet restaurant. However, at 25+ Euro for the nightly buffet, I would expect better quality. All in all, not a horrible stay...just not a place that I’d recommend to fellow business travelers.


    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
    Dear guest, We appreciate the time the time you spent to share your experience, although we really regret to read that your stay was not as you expected. At Barceló Costa Ballena Golf & Spa we put a lot of effort and passion into our work, continuously optimizing the comfort and well-being of those who come to visit us, whether in family, couple, groups or for business and your opinion drive us not to stop paying attention to the details in order to get you fully satisfied in the future. We send you a warm greeting from the whole team. Yours sincerely, Theresa S. Guest Experience Manager

    VALUTAZIONE

    Round Indicators

    • giugno 4 2018
    • In coppia

    Karen W

    “Lovely hotel in a very quiet location but I won't be back”


    This is a lovely hotel with all rooms facing the ocean and the golf course. However, I won't be back as the bathrooms have opaque glass doors that don't have handles or locks. It baffles me when designers chose this as a style statement in hotels. When we booked the hotel I searched for hotels in Rota but when we arrived we discovered it is quite a distance from Rota, probably about 15 minutes in a car. Luckily we booked half board although our intention was to go out for dinner most nights, but there is NOTHING nearby that we were able to find that served dinner so I would recommend booking half board unless someone wants to drive every night or you are happy taking taxis everywhere. Luckily the food in the hotel was nice, both the breakfasts and the dinners were good, served in buffet style. The fridge in the room really didn't work very well, maintenance came to look and put it up as high as it would go but it still only cooled things, nothing was chilled. You can buy ice from the bar for 3 euro a bag if you want things more chilled but that seems a bit odd that they would charge for this because the fridges are substandard. I used the spa and had a lomi massage which was wonderful, so if you go I definitely recommend a visit to the spa, it was well worth it. Another bonus is that the club house for Costa Ballena golf course is within walking distance, and it is a beautiful 27 hole course so we made plenty of use of that. The clientele seemed to be a mix of holiday makers and people from the nearby naval base so it didn't feel like a holiday hotel. The staff were all lovely and helpful and it was just what we needed for a week of R&R.


    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
    Dear Karen, From the entire team of Barceló Costa Ballena Golf & Spa we wanted to thank you for the time you have dedicated to write this review so complete. Regarding your dissatisfaction about the Minibar as well as the ice cube vending please allow us to offer you our apologies for not being able to meet your expectations with the service you received. We would like to take the opportunity to explain that the Minibars by default are not offering the same power as a fridge, but are manufactured to keep products cool, of course. We like to make sure that your opinion has been forwarded to the responsible department heads for a further evaluation. On the other hand, we are delighted to read that the massage in our U-Spa has been to your liking and we will transmit your satisfaction to Petra and her professional team. Hawaiian lomi-lomi massage is truly one of the Tops among the variety of massages and treatments of our U-Spa. The lomi- lomi is defined as a highly effective therapy providing several benefits. This is because the massage works the physical, psychological and spiritual aspects of the human being so that they are in harmony. This way you get a global feeling of well-being. We will congratulate our staff for the excellent job they are doing. It is really gratifying to know that in general, our gastronomy, services as well as facilities have been to your liking. We put effort every day not only to continue maintaining quality standards of our brand, but also to surprise our customers with a unique concept of holiday or business experience. We appreciate your feedback and hope you had a safe trip back home. It would be a great pleasure to welcome you back in a future occasion because we would love to have the chance to make your next visit being even better. Kind regards. Yours sincerely, Theresa S Guest Experience Manager

    VALUTAZIONE

    Round Indicators

    • maggio 28 2018
    • Roma, Italia
    • In coppia

    92viaggiatore

    “fuga di maggio”


    hotel molto bello un pochino fuori da tutto occorre un macchina vicino a Rota Cadice e Jerez , ma il suo isolamento è anche il punto di forza per il relax e la qualità del sonno.Ha stanze molto luminose ampie pulite,la colazione a buffet molto completa personale gentile e professionale prezzo per la categoria dell'hotel veramente competitivo


    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
    Dear guest, We appreciate the time you spent to share your comments following your visit to our hotel Barceló Costa Ballena Golf & Spa as our guests' feedback is of utmost importance to ensure our demanding standards of quality at all times. It makes us really happy to know that you had an enjoyable time. It is true that our area stands out for its quietness and nearness to a large beach and one of the best known golf courses in Europe. It is possible to drive very comfortable by car in about 15 minutes to several nearby very attractive towns such as Rota, Chipiona, Sanlúcar, Jerez, ... where there you will find during the whole year a multitude of cultural offerings not only like bars and restaurants but also a lot of options for shopping or to visit traditional events like horse shows or bull fighting. We thank you for highlighting such important aspects as the room facilities, cleanliness as well as an appetizing breakfast buffet for a great kickstart of the day. It is always our objective to ensure the best value and prices to our customers in accordance with the hotels of the same category in our area. Thank you once more for your excellent review! We hope that you will stay with us again, it would be a pleasure to welcome you back. Best regards. Yours sincerely, Theresa S. Guest Experience Manager

    VALUTAZIONE

    Round Indicators

    • maggio 22 2018
    • Naples
    • Affari

    naplessantimar

    “Modern hotel but lacking items travelers need.”


    First the good — hotel is clean and rooms are updated. Strong WIFI which is good enough to stream TV shows. The hotel restauraunt has a good selection. The bad — No irons/ironing board available. This means if you are on business and arrive late you will have no way to iron your clothes. The half board dinner does not include drinks to include water. Location. Not much around this hotel so you are driving everywhere.


    BCOSTABALLENA, Guest Relations Manager alle Barcelo Costa Ballena Golf & Spa, ha risposto a questa recensione.
    Dear guest, We would like to thank you for your stay at Barceló Costa Ballena Golf & Spa, as well as for taking the time to share your recent experience among us. Regarding your disappointment on the disposition of an iron board, please allow me to mention that on our website as well as on websites of our partners all the services offered by the hotel are listed for information and with the objective to meet expectations. Anyway, I would like to let you know that the issue has been forwarded to the hotel management to study new procedures, because we are working to provide to each customer an enjoyable stay by covering their needs at all time. Further, although we are sorry to hear your displeasure regarding the extra charge for drinks at the buffet dinner, we are grateful to know that in general you spent pleasant days in our comfortable facilities. Our chefs team will be happy to know that our gastronomy offer was to your liking and it makes us feel proud that you enjoyed so much our free WiFi service. Thank you for highlighting the perfect running as we improved capacity and speed of the WiFi recently. We look forward to having the opportunity to welcoming you again in the future. Kind regards, Theresa S. Guest Experience Manager

    La Spa/Il Centro Benessere dell'Hotel Barceló Costa Ballena Golf & Spa

    Fantastic holiday hotel next to a magnificent Atlantic beach.

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