Habitación del hotel Occidental Querétaro
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Occidental Querétaro

Autopista Querétaro - México #2100   76080 Col. Lomas de Casa Blanca Querétaro, Qro. ,   México  


Places of Interest

31,7 km Aeroporto intercontinentale di Querétaro

8,17 km Centro congressi Querétaro

3,9 km Stadio La Corregidora

Premios y Reconocimientos Premi e riconoscimenti

Opinioni dei clienti

Nessun esperto è migliore di un viaggiatore.

Occidental Querétaro

3.5/5 Round Indicators
| 310 Recensioni

VALUTAZIONE TOTALE

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VALUTAZIONE DETTAGLIATA

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Rapporto qualità-prezzo

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Ubicazione

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Qualità del sonno

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Camere

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Pulizia

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Servizio


PUNTEGGIO DEI VIAGGIATORI

Eccellente

32% Complete

102

Molto buono

31% Complete

98

Normale

18% Complete

56

Cattivo

8% Complete

25

Pessimo

9% Complete

29

Filtrare per

Ordinare per

    Round Indicators
    luisfabianopaiva 05/22/2018 In famiglia

    “Clean the Room should be more professional”

    The hotel need to review the CLEAN responsible and ask the improvements to guarantee the satisfaction from users and need to guarantee the satisfaction from the people that are paying for the services.

    Radai C, Director General alle Occidental Queretaro, ha risposto a questa recensione.
     Thank you for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    Round Indicators
    aho3 12/07/2017 Affari

    “ Not bad hotel ”

    I try this new hotel to explore and I found this one to be at the expected level to stay for some nights during a business trip. Checkin was fast, flawless. Rooms are spacious and well decorated with fresh furniture. Clean in all parts with no issues. Bar, as well breakfast is good. WiFi is free but slow!

    Radai C, Director General alle Occidental Queretaro, ha risposto a questa recensione.
     Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.

    Round Indicators
    Russ C 08/27/2017 In famiglia

    “Great place for the price ”

    We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and easily accessible. For the money, excellent hotel !!!

    , Director General alle Occidental Queretaro, ha risposto a questa recensione.
     Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

    Round Indicators
    Vlad742007 Città del Messico, Messico. 08/24/2017 Affari

    “Not bad”

    If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....

    , Director General alle Occidental Queretaro, ha risposto a questa recensione.
     Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    Round Indicators
    mcorno Humble, Texas. 07/30/2017 In famiglia

    “Beware this Hotel does not honor Web Rates!!!”

    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.

    , Director General alle Occidental Queretaro, ha risposto a questa recensione.
     Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    VALUTAZIONE

    Round Indicators

    • maggio 22 2018
    • In famiglia

    luisfabianopaiva

    “Clean the Room should be more professional”


    The hotel need to review the CLEAN responsible and ask the improvements to guarantee the satisfaction from users and need to guarantee the satisfaction from the people that are paying for the services.


    Radai C, Director General alle Occidental Queretaro, ha risposto a questa recensione.
    Thank you for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    VALUTAZIONE

    Round Indicators

    • dicembre 7 2017
    • Affari

    aho3

    “ Not bad hotel ”


    I try this new hotel to explore and I found this one to be at the expected level to stay for some nights during a business trip. Checkin was fast, flawless. Rooms are spacious and well decorated with fresh furniture. Clean in all parts with no issues. Bar, as well breakfast is good. WiFi is free but slow!


    Radai C, Director General alle Occidental Queretaro, ha risposto a questa recensione.
    Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.

    VALUTAZIONE

    Round Indicators

    • agosto 27 2017
    • In famiglia

    Russ C

    “Great place for the price ”


    We visit Querétaro about twice a month, and the occidental has become our hotel of choice. For the price, the beds, air conditioner, shower, television, rooms are excellent. The staff is very nice and very helpful, hotel is very clean, parking is very safe and easily accessible. For the money, excellent hotel !!!


    , Director General alle Occidental Queretaro, ha risposto a questa recensione.
    Thank you for the great feedback of your recent visit to Occidental Queretaro; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

    VALUTAZIONE

    Round Indicators

    • agosto 24 2017
    • Città del Messico, Messico
    • Affari

    Vlad742007

    “Not bad”


    If the internet service was good, the stay would have been so much better... A business trip with bad internet... Is simply a bad trip!!!... Besides that the service of the restaurant needs to respect opening hours... But the staff is very friendly and welcoming....


    , Director General alle Occidental Queretaro, ha risposto a questa recensione.
    Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success

    VALUTAZIONE

    Round Indicators

    • luglio 30 2017
    • Humble, Texas
    • In famiglia

    mcorno

    “Beware this Hotel does not honor Web Rates!!!”


    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.


    , Director General alle Occidental Queretaro, ha risposto a questa recensione.
    Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

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    Un codice sconto* o un codice promozionale (anche chiamato “promo code”) è una combinazione di lettere e/o numeri che danno diritto a uno sconto sul prezzo stabilito. Se disponete di un codice sconto, inseritelo e vi verrà applicato lo sconto corrispondente per questa stessa prenotazione. Una volta inserito, i prezzi mostrati nella fase 1 della prenotazione saranno comprensivi dello sconto. 

    Lo sconto non verrà applicato sui prezzi dei servizi e/o dei servizi extra e nemmeno sui prezzi delle ultime camere disponibili per la vendita. Si accetta un solo codice sconto per prenotazione e sarà valido esclusivamente al momento di effettuare la vostra prenotazione.** 

    L'importo massimo di sconto accumulato sarà al massimo del 25% sulla tariffa per gli hotel dell'America Latina e al massimo del 20% sulla tariffa degli hotel in Europa e nel Mediterraneo. È possibile combinare un codice di sconto, uno sconto speciale** (sconti su prenotazioni per più camere, senior, residente, millenials, famiglia numerosa, ecc.) e lo sconto per i soci my Barceló. 

    * Barceló si riserva il diritto di accettare l’applicazione degli sconti pubblicati. 

    ** L'applicazione del codice sconto non è valida al vostro arrivo in hotel, pertanto sarà applicabile esclusivamente al momento della prenotazione. 

    *** All'arrivo, l'hotel richiederà il documento di identità ufficiale, in corso di validità, per verificare il rispetto delle condizioni per l'utilizzo dei codici sconto e degli sconti speciali. In caso di mancanza del documento o documento non valido, l'hotel si riserva il diritto di addebitare gli importi soggetti a sconto della prenotazione originale.

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