Piscina do hotel Barceló Ixtapa Beach
map

Mapa e localização

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Places of Interest

19 km Zihuatanejo Int'l

2 km Campo de golfe Marina Ixtapa

100 m Campo de golfe Palma Real (por Robert Trent Jones Jr.)

0 m Playa de El Palmar

Premios y Reconocimientos

Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Ixtapa

4.5/5 Round Indicators
| 3865 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


Opiniões

Excelente

59% Complete

2301

Muito bom

22% Complete

878

Normal

10% Complete

400

Mau

4% Complete

191

Péssimo

2% Complete

95

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Ordenar por

    Round Indicators
    Debbie D Muscatine, Iowa. 10/05/2018

    “Used to be our favorite”

    We stayed here at least a dozen times and it was a favorite but when we last stayed they said something with the shower head was found broken and they wanted us to pay for it when we were checking out. It was defective and was not our fault. I was so insulted, they lost very good loyal customers.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear Debbie D .: First of all we appreciate your preference, we are sorry for the situation that you commented, we have looked for information about this incident and we have not found any reports about a broken shower head or a charge for this item, we are very interested in knowing this situation and it will help if you provide us more information like the dates of your stay, room number and who attended your incident or who wanted to create the charge you mention. Your opinion but above all your satisfaction is very important for us, we would not like to lose a client like you over a misunderstanding, please contact us at: ixtapa.dir-sec@barcelo.com. We will be waiting for your comment. I remain at your service. Luis Avelar / Director

    Round Indicators
    twyatt1 Dallas, Texas. 09/12/2018 Romântica

    “Wonderful service and beautiful resort”

    We stayed total of 7 days this month in Sept. We highly recomend you ask for Ramon when eating your meals. Excellent service from Ramon. Christina, and Joshua as well. The food service mangers were always very helpful and friendly. Rooms very clean and well kept. Premium club employees were great, Grecia excellent. WE WILL RETURN AND BRING FAMILY. Mary and Tim

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear Mary & Tim: Thank you for sharing your experience in our Hotel, we are pleased to know that our destination, service and facilities have been to your liking, your satisfaction is very important and we are motivated to know that we have fulfilled your expectations, thanks again for your comment and above all your preference. We will be waiting for you with open arms. Best regards Luis Avelar / Director

    Round Indicators
    pcryan5 vancouver BC. 09/08/2018 Romântica

    “You pay for thief’s actions”

    Hotel is not bad. Room as tidy and cared for. Food is average - certainly boring after a few days. Not impressed at being being charged for a towel that another guest took from our chairs while we swam. Seriously? Won’t return.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear pcryan5. We appreciate the time you took to share us a feedback on the attention you received during your stay with us. We consider very seriously your comments to make improvements in our service. We would appreciate the honor to be your hosts again and serve as you deserve. For further assistance, contact us to: ixtapa.dir-sec@barcelo.com Sincerely, Luis Avelar | Director

    Round Indicators
    Gerardo Ariel N Queretaro, Mexico. 08/12/2018 Família

    “Great all inclusive hotel for families, take the premium level choice!”

    It is my second visit to the hotel, first one I take the premium level choice and it was the best decision. Even though the room doesn´t change at all, beside to be at the top floor level, the service worth it. Yes, I needed to report 3 times that the phone was broken and the sink had a leak, but it was all fixed in the first day. The opportinity area is the kids club, since it is not attractive for kids below 8 and activities are the same every single day. Also the website and flyers inside hotel states they have babysitters service, but that´s not real. Bottom line, it is a very good family hotel, where nobody is going to look at you if your kids are doing some mess so you can enjoy with them.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear guest Gerardo Ariel N.: First of all thank you for your preference, in the same way for your comment and for share your experience with us, your opinion is very important because from our guest depends reviews and possible changes in the service in favor of your satisfaction. On the other hand we are glad to know that our premium package and our services have met your expectations and that our staff has treated you as you deserve also that your reports were taken care and fixed the same day. Thanks again for your preference Sincerely Luis Avelar / Director

    Round Indicators
    Liliane R 07/15/2015 Família

    “Férias”

    Possibilidade de ficar com 3 filhos pequenos em uma única suíte grande com muitas camas, sala, cozinha e acerca da piscina. Excelente e variado cardápio. Praia boa para nadar com ondas médias e limpa.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for your comments, I remain at your service. Sincerely. Gloria López Director

    CLASSIFICAÇÃO

    Round Indicators

    • outubro 5 2018
    • Muscatine, Iowa

    Debbie D

    “Used to be our favorite”


    We stayed here at least a dozen times and it was a favorite but when we last stayed they said something with the shower head was found broken and they wanted us to pay for it when we were checking out. It was defective and was not our fault. I was so insulted, they lost very good loyal customers.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear Debbie D .: First of all we appreciate your preference, we are sorry for the situation that you commented, we have looked for information about this incident and we have not found any reports about a broken shower head or a charge for this item, we are very interested in knowing this situation and it will help if you provide us more information like the dates of your stay, room number and who attended your incident or who wanted to create the charge you mention. Your opinion but above all your satisfaction is very important for us, we would not like to lose a client like you over a misunderstanding, please contact us at: ixtapa.dir-sec@barcelo.com. We will be waiting for your comment. I remain at your service. Luis Avelar / Director

    CLASSIFICAÇÃO

    Round Indicators

    • setembro 12 2018
    • Dallas, Texas
    • Romântica

    twyatt1

    “Wonderful service and beautiful resort”


    We stayed total of 7 days this month in Sept. We highly recomend you ask for Ramon when eating your meals. Excellent service from Ramon. Christina, and Joshua as well. The food service mangers were always very helpful and friendly. Rooms very clean and well kept. Premium club employees were great, Grecia excellent. WE WILL RETURN AND BRING FAMILY. Mary and Tim


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear Mary & Tim: Thank you for sharing your experience in our Hotel, we are pleased to know that our destination, service and facilities have been to your liking, your satisfaction is very important and we are motivated to know that we have fulfilled your expectations, thanks again for your comment and above all your preference. We will be waiting for you with open arms. Best regards Luis Avelar / Director

    CLASSIFICAÇÃO

    Round Indicators

    • setembro 8 2018
    • vancouver BC
    • Romântica

    pcryan5

    “You pay for thief’s actions”


    Hotel is not bad. Room as tidy and cared for. Food is average - certainly boring after a few days. Not impressed at being being charged for a towel that another guest took from our chairs while we swam. Seriously? Won’t return.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear pcryan5. We appreciate the time you took to share us a feedback on the attention you received during your stay with us. We consider very seriously your comments to make improvements in our service. We would appreciate the honor to be your hosts again and serve as you deserve. For further assistance, contact us to: ixtapa.dir-sec@barcelo.com Sincerely, Luis Avelar | Director

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 12 2018
    • Queretaro, Mexico
    • Família

    Gerardo Ariel N

    “Great all inclusive hotel for families, take the premium level choice!”


    It is my second visit to the hotel, first one I take the premium level choice and it was the best decision. Even though the room doesn´t change at all, beside to be at the top floor level, the service worth it. Yes, I needed to report 3 times that the phone was broken and the sink had a leak, but it was all fixed in the first day. The opportinity area is the kids club, since it is not attractive for kids below 8 and activities are the same every single day. Also the website and flyers inside hotel states they have babysitters service, but that´s not real. Bottom line, it is a very good family hotel, where nobody is going to look at you if your kids are doing some mess so you can enjoy with them.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear guest Gerardo Ariel N.: First of all thank you for your preference, in the same way for your comment and for share your experience with us, your opinion is very important because from our guest depends reviews and possible changes in the service in favor of your satisfaction. On the other hand we are glad to know that our premium package and our services have met your expectations and that our staff has treated you as you deserve also that your reports were taken care and fixed the same day. Thanks again for your preference Sincerely Luis Avelar / Director

    CLASSIFICAÇÃO

    Round Indicators

    • julho 15 2015
    • Família

    Liliane R

    “Férias”


    Possibilidade de ficar com 3 filhos pequenos em uma única suíte grande com muitas camas, sala, cozinha e acerca da piscina. Excelente e variado cardápio. Praia boa para nadar com ondas médias e limpa.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for your comments, I remain at your service. Sincerely. Gloria López Director

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