Piscina do hotel Barceló Ixtapa Beach
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Barceló Ixtapa

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Places of Interest

19 km Zihuatanejo Int'l

2 km Campo de golfe Marina Ixtapa

100 m Campo de golfe Palma Real (por Robert Trent Jones Jr.)

0 m Playa de El Palmar

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Barceló Ixtapa

4.5/5 Round Indicators
| 3675 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

58% Complete

2138

Muito bom

23% Complete

865

Normal

10% Complete

392

Mau

5% Complete

185

Péssimo

2% Complete

95

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    Round Indicators
    Gerardo Ariel N Queretaro, Mexico. 08/12/2018 Família

    “Great all inclusive hotel for families, take the premium level choice!”

    It is my second visit to the hotel, first one I take the premium level choice and it was the best decision. Even though the room doesn´t change at all, beside to be at the top floor level, the service worth it. Yes, I needed to report 3 times that the phone was broken and the sink had a leak, but it was all fixed in the first day. The opportinity area is the kids club, since it is not attractive for kids below 8 and activities are the same every single day. Also the website and flyers inside hotel states they have babysitters service, but that´s not real. Bottom line, it is a very good family hotel, where nobody is going to look at you if your kids are doing some mess so you can enjoy with them.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear guest Gerardo Ariel N.: First of all thank you for your preference, in the same way for your comment and for share your experience with us, your opinion is very important because from our guest depends reviews and possible changes in the service in favor of your satisfaction. On the other hand we are glad to know that our premium package and our services have met your expectations and that our staff has treated you as you deserve also that your reports were taken care and fixed the same day. Thanks again for your preference Sincerely Luis Avelar / Director

    Round Indicators
    marionhamilton1111 Fraserville, Canadá. 07/09/2018

    “It is a beautiful place to go and stay”

    The beaches are so beautiful and you can walk a long way which some of the other places were rocky and not as nice there food was really good as well .There grounds are very beautiful and there many pools were great nice and clean .lots to do day and night something for all ages .no one would be disappointed and not far from the airport that makes a big difference to me as you don't want to get off the plane and then for 1 to 3 hours there u are beat u don't want to be in car it is a five star for sure

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear marionhamilton1111: Thank you for your comment, your preference and for sharing your experience with us, your opinion is very important. We are pleased to know that our destination, facilities and services have been to your liking. We will be waiting for you with open arms to welcome you and assist you again as you deserve. Best regards. Luis Avelar/Director

    Round Indicators
    Leo F 06/29/2018 Viagem com amigos

    “The worst experience”

    It's not possible that hotel's attention is horrible, first they see the color of your bracelet then they attend you deppending in that. I don't return again. The food it's regular, don't hace different kind of desserts.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear Leo F .: First of all thank you very much for your preference to have chosen Barceló Ixtapa as a place to spend your rest, we also appreciate your time to share your experience with us, your opinion is very valuable to us because your satisfaction is our main reason, responding to your comment , it is true that we have different bracelets but that does not mean that some are given a better service than others, for us all our guests have the same importance, the only difference in the bracelets is that some have the Premium Service and they have access to other brands of beverages or that have no cost in other services, that is why our staff has to see the color but I repeat, we give the same service to all our guest, in terms of food and desserts we have only received good comments about it, however we would like to know your suggestions as I have said: your opinion is very important to us so I´ll leave the following e-mail to send us your suggestions (ixtapa.dir-sec@barcelo.com) We will be waiting for your e-mail as well we invite you to stay with us once again and give us the opportunity to remove that bad image that has been taken from us, I promise you will be a different stay. We will be waiting for you with open arms. best regards.

    Round Indicators
    John and Mona N 06/17/2018 Viagem com amigos

    “Question not a review”

    Considering vacation for 2 weeks with villa superior suite. How big is this room. Is this an actual separate bedroom closed off from the main room. If it’s separate does the bedroom have its own ensuite bathroom? What kind of bed if available for the third person. Travelling with couple and one extra adult. Thanks.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear john and Mona N.: Thank you for your interest in staying with us, here we leave the information you required: The room is spacious, for a maximum capacity of 6 people The rooms are not private the bedroom is joint to the main room where one or two sofa beds are located, depending on whether it is a Junior or Master room In both rooms there are only two double beds, change the number of sofas and the number of bathrooms, the master has two bathrooms and two sofa beds and the Junior has one bathroom and one sofa bed. We hope we have solved all your doubts, if you have another question, please contact us at the following email ( ixtapa.dir-sec@barcelo.com ) it will be a pleasure to assist you and even more to receive you in this beautiful destination. Best regards. Luis Avelar/Director

    Round Indicators
    Liliane R 07/15/2015 Família

    “Férias”

    Possibilidade de ficar com 3 filhos pequenos em uma única suíte grande com muitas camas, sala, cozinha e acerca da piscina. Excelente e variado cardápio. Praia boa para nadar com ondas médias e limpa.

    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
     Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for your comments, I remain at your service. Sincerely. Gloria López Director

    CLASSIFICAÇÃO

    Round Indicators

    • agosto 12 2018
    • Queretaro, Mexico
    • Família

    Gerardo Ariel N

    “Great all inclusive hotel for families, take the premium level choice!”


    It is my second visit to the hotel, first one I take the premium level choice and it was the best decision. Even though the room doesn´t change at all, beside to be at the top floor level, the service worth it. Yes, I needed to report 3 times that the phone was broken and the sink had a leak, but it was all fixed in the first day. The opportinity area is the kids club, since it is not attractive for kids below 8 and activities are the same every single day. Also the website and flyers inside hotel states they have babysitters service, but that´s not real. Bottom line, it is a very good family hotel, where nobody is going to look at you if your kids are doing some mess so you can enjoy with them.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear guest Gerardo Ariel N.: First of all thank you for your preference, in the same way for your comment and for share your experience with us, your opinion is very important because from our guest depends reviews and possible changes in the service in favor of your satisfaction. On the other hand we are glad to know that our premium package and our services have met your expectations and that our staff has treated you as you deserve also that your reports were taken care and fixed the same day. Thanks again for your preference Sincerely Luis Avelar / Director

    CLASSIFICAÇÃO

    Round Indicators

    • julho 9 2018
    • Fraserville, Canadá

    marionhamilton1111

    “It is a beautiful place to go and stay”


    The beaches are so beautiful and you can walk a long way which some of the other places were rocky and not as nice there food was really good as well .There grounds are very beautiful and there many pools were great nice and clean .lots to do day and night something for all ages .no one would be disappointed and not far from the airport that makes a big difference to me as you don't want to get off the plane and then for 1 to 3 hours there u are beat u don't want to be in car it is a five star for sure


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear marionhamilton1111: Thank you for your comment, your preference and for sharing your experience with us, your opinion is very important. We are pleased to know that our destination, facilities and services have been to your liking. We will be waiting for you with open arms to welcome you and assist you again as you deserve. Best regards. Luis Avelar/Director

    CLASSIFICAÇÃO

    Round Indicators

    • junho 29 2018
    • Viagem com amigos

    Leo F

    “The worst experience”


    It's not possible that hotel's attention is horrible, first they see the color of your bracelet then they attend you deppending in that. I don't return again. The food it's regular, don't hace different kind of desserts.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear Leo F .: First of all thank you very much for your preference to have chosen Barceló Ixtapa as a place to spend your rest, we also appreciate your time to share your experience with us, your opinion is very valuable to us because your satisfaction is our main reason, responding to your comment , it is true that we have different bracelets but that does not mean that some are given a better service than others, for us all our guests have the same importance, the only difference in the bracelets is that some have the Premium Service and they have access to other brands of beverages or that have no cost in other services, that is why our staff has to see the color but I repeat, we give the same service to all our guest, in terms of food and desserts we have only received good comments about it, however we would like to know your suggestions as I have said: your opinion is very important to us so I´ll leave the following e-mail to send us your suggestions (ixtapa.dir-sec@barcelo.com) We will be waiting for your e-mail as well we invite you to stay with us once again and give us the opportunity to remove that bad image that has been taken from us, I promise you will be a different stay. We will be waiting for you with open arms. best regards.

    CLASSIFICAÇÃO

    Round Indicators

    • junho 17 2018
    • Viagem com amigos

    John and Mona N

    “Question not a review”


    Considering vacation for 2 weeks with villa superior suite. How big is this room. Is this an actual separate bedroom closed off from the main room. If it’s separate does the bedroom have its own ensuite bathroom? What kind of bed if available for the third person. Travelling with couple and one extra adult. Thanks.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear john and Mona N.: Thank you for your interest in staying with us, here we leave the information you required: The room is spacious, for a maximum capacity of 6 people The rooms are not private the bedroom is joint to the main room where one or two sofa beds are located, depending on whether it is a Junior or Master room In both rooms there are only two double beds, change the number of sofas and the number of bathrooms, the master has two bathrooms and two sofa beds and the Junior has one bathroom and one sofa bed. We hope we have solved all your doubts, if you have another question, please contact us at the following email ( ixtapa.dir-sec@barcelo.com ) it will be a pleasure to assist you and even more to receive you in this beautiful destination. Best regards. Luis Avelar/Director

    CLASSIFICAÇÃO

    Round Indicators

    • julho 15 2015
    • Família

    Liliane R

    “Férias”


    Possibilidade de ficar com 3 filhos pequenos em uma única suíte grande com muitas camas, sala, cozinha e acerca da piscina. Excelente e variado cardápio. Praia boa para nadar com ondas médias e limpa.


    CMBIxtapa, Director General do(a) Barcelo Ixtapa, respondeu a esta avaliação
    Dear Guest: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate in contacting us when you plan to come back to Ixtapa. We will be pleased to serve you again We thank you for your comments, I remain at your service. Sincerely. Gloria López Director

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