Ambiente do hotel Barceló

Occidental Playa de Palma

Em plena Praia de Palma, este hotel conta com uma oferta desportiva exclusiva com um prestigiado centro de ciclismo. CL Fra Joan Llabrés, 16 | 07600 Playa de Palma, Palma de Mallorca (Mallorca)
+34 971 261 700 +34 971 266 936
Occidental Playa de Palma 4 out of 5 based on 1194 ratings. 1194 user reviews.
Occidental Playa de Palma reviewed by Jose S on . Bom Calmo. Limpo. Muito agradável. Pessoal muito simpático, bar excelente. Restaurante a melhorar o tipo de comida. A dois minutos da praia e transportes publicos á porta( buses 15 e 25, que nos levam... Rating: 4
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Occidental Playa de Palma

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca)  


Places of Interest

6 km Son Sant Joan Int'l

7 km Campo de golfe Son Antem

200 m Playa de Palma

200 m Autocarro Palma

Premios y Reconocimientos Prizes and awards

Opiniões dos clientes

Não há melhor especialista do que um viajante.

Occidental Playa de Palma

4.0/5 Round Indicators
| 1218 Avaliações

CLASSIFICAÇÃO TOTAL

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CLASSIFICAÇÃO DETALHADA

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Relação qualidade/preço

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Localização

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Qualidade do sono

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Quartos

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Limpeza

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Serviço


PONTUAÇÃO DOS VIAJANTES

Excelente

30% Complete

376

Muito bom

40% Complete

493

Normal

19% Complete

240

Mau

5% Complete

73

Péssimo

2% Complete

36

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    Round Indicators
    indian_tiger Madrid. 02/22/2017 Viagem com amigos

    “Food is Excellent, rooms are small”

    We visited this place with friends. Rooms were strictly allotted after 14:00 hours, no concession here. Once we entered the room found that size is pretty small but bed size and linen was good so sleep was not a problem. For a four star hotel food quality was five star and this was a nice surprise.

    adh-pueblopark, Guest Service do(a) Occidental Playa de Palma, respondeu a esta avaliação
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de Palma hotel with us and Tripadvisor readers. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal with different size and design to choose the one best fits your needs and wishes. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards from Mallorca, Orsy Szilagyi Guest Service

    Round Indicators
    zoejakings Palma de Maiorca, Espanha. 02/13/2017 Família

    “Weekend away”

    The hotel is nice and the rooms very modern .,...but....our room was infested with ants, there was an awful drainage smell. There were no bathrobes, slippers and 1 capsule of coffee for the machine (normally I wouldn't complain about this but these things are included in a junior suite and that's what you pay extra for) There were hundreds of prosecionary caterpillars outside the bar on the terraces which made it impossible for us to sit outside with small children and I came out in a rash, I live in Spain so I am used to seeing them but they should be treated for at a hotel that is surrounded by pine trees. I addressed these problems at reception and the man although saying sorry was not really bothered. We were all inclusive and the drinks included were good, the waiters at lunch were very attentive. Food in the evening was good.

    adh-pueblopark, Guest Service do(a) Occidental Playa de Palma, respondeu a esta avaliação
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for pointing out the beauty of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience; we are therefore very pleased to read that you were satisfied with yours. First of all we are sorry to hear about the problems you had with room, and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. We would like to mention that one week ago in the whole hotel installation we have made a treatment for the prosecionary caterpillars, and we are trying our best methods to eliminate them completely from the hotel area, even though it is very common during this period of the year, especially in the Balearic Islands. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service, especially when travelling with young children. On the other hand it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards from Mallorca, Orsy Szilagyi Guest Service

    Round Indicators
    Patsy B Hampshire, Reino Unido. 02/10/2017 Viagem com amigos

    “Four day short break”

    First impression are so important, the young lady on reception who I now know her name is Orcy very efficient at her job, our rooms ready so no hanging around... Our room on 4 th floor, very clean, shower area small and dated Food in hotel good choice, just not very warm! Would be better to cook the food as and when needed, instead of cooking loads and hoping people will arrive to eat it. Younger staff, smiling, older staff miserable! Tables kept clean, just no conversation. Large pool, just so cold! Some entrainment on Saturday night, great Spanish dancers. Bar prices high. Hotel good for short break.

    adh-pueblopark, Guest Service do(a) Occidental Playa de Palma, respondeu a esta avaliação
     Dear Mrs. Patsy, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We took good note of the comments about the temperature of the food, we assure you that it is going to be shared with the chef, so we can fulfill all your expectations at your next visit. Meanwhile we appreciate your mentions about the variety of the food and that we were able to satisfy you. We appreciate the mention of our members of staff, we will certainly not fail to convey your kind words with the named team members, and we are going to take notes and lead it to the responsible of the departments in order to be able to take further steps. In the same time we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards , Orsy Szilagyi Guest Service

    Round Indicators
    Jose S 01/02/2017 Família

    “Bom ”

    Calmo. Limpo. Muito agradável. Pessoal muito simpático, bar excelente. Restaurante a melhorar o tipo de comida. A dois minutos da praia e transportes publicos á porta( buses 15 e 25, que nos levam ao centro da cidade em 25 minutos). Aconselho, principalmente para casais com filhos.

    PuebloPark, Guest Experience Manager do(a) Occidental Playa de Palma, respondeu a esta avaliação
     Estimado cliente, Em primeiro lugar, queríamos agradecer-lhe por ter confiado no nosso hotel Barceló Pueblo Park para a escolha das suas férias e pelo seu tempo dedicado a valorizar a sua experiência connosco. Gostamos muito de ler os comentários tão detalhados e positivos da parte dos nossos clientes e é um prazer saber que a sua estadia foi do seu agrado e que se sentiram bem atentidos pelo nosso staff em todos os momentos que cá permaneceram. Agradecemo-lhes mais uma vez pela sua opinião e esperamos ter a oportunidade de vêr-lo em breve no nosso hotel. Atentamente, Emilio Rubio Amaya Guest Experience Manager

    Round Indicators
    JoanaSantos Lagoa, Portugal. 04/19/2010 Família

    “Hotel”

    Gostei do hotel tanto pelas instações como localização. Aconselho!

    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 22 2017
    • Madrid
    • Viagem com amigos

    indian_tiger

    “Food is Excellent, rooms are small”


    We visited this place with friends. Rooms were strictly allotted after 14:00 hours, no concession here. Once we entered the room found that size is pretty small but bed size and linen was good so sleep was not a problem. For a four star hotel food quality was five star and this was a nice surprise.


    adh-pueblopark, Guest Service do(a) Occidental Playa de Palma, respondeu a esta avaliação
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our occidental Playa de Palma hotel with us and Tripadvisor readers. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal with different size and design to choose the one best fits your needs and wishes. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards from Mallorca, Orsy Szilagyi Guest Service

    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 13 2017
    • Palma de Maiorca, Espanha
    • Família

    zoejakings

    “Weekend away”


    The hotel is nice and the rooms very modern .,...but....our room was infested with ants, there was an awful drainage smell. There were no bathrobes, slippers and 1 capsule of coffee for the machine (normally I wouldn't complain about this but these things are included in a junior suite and that's what you pay extra for) There were hundreds of prosecionary caterpillars outside the bar on the terraces which made it impossible for us to sit outside with small children and I came out in a rash, I live in Spain so I am used to seeing them but they should be treated for at a hotel that is surrounded by pine trees. I addressed these problems at reception and the man although saying sorry was not really bothered. We were all inclusive and the drinks included were good, the waiters at lunch were very attentive. Food in the evening was good.


    adh-pueblopark, Guest Service do(a) Occidental Playa de Palma, respondeu a esta avaliação
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for pointing out the beauty of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience; we are therefore very pleased to read that you were satisfied with yours. First of all we are sorry to hear about the problems you had with room, and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel, for a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. We would like to mention that one week ago in the whole hotel installation we have made a treatment for the prosecionary caterpillars, and we are trying our best methods to eliminate them completely from the hotel area, even though it is very common during this period of the year, especially in the Balearic Islands. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service, especially when travelling with young children. On the other hand it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards from Mallorca, Orsy Szilagyi Guest Service

    CLASSIFICAÇÃO

    Round Indicators

    • fevereiro 10 2017
    • Hampshire, Reino Unido
    • Viagem com amigos

    Patsy B

    “Four day short break”


    First impression are so important, the young lady on reception who I now know her name is Orcy very efficient at her job, our rooms ready so no hanging around... Our room on 4 th floor, very clean, shower area small and dated Food in hotel good choice, just not very warm! Would be better to cook the food as and when needed, instead of cooking loads and hoping people will arrive to eat it. Younger staff, smiling, older staff miserable! Tables kept clean, just no conversation. Large pool, just so cold! Some entrainment on Saturday night, great Spanish dancers. Bar prices high. Hotel good for short break.


    adh-pueblopark, Guest Service do(a) Occidental Playa de Palma, respondeu a esta avaliação
    Dear Mrs. Patsy, We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Playa de Palma we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We took good note of the comments about the temperature of the food, we assure you that it is going to be shared with the chef, so we can fulfill all your expectations at your next visit. Meanwhile we appreciate your mentions about the variety of the food and that we were able to satisfy you. We appreciate the mention of our members of staff, we will certainly not fail to convey your kind words with the named team members, and we are going to take notes and lead it to the responsible of the departments in order to be able to take further steps. In the same time we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards , Orsy Szilagyi Guest Service

    CLASSIFICAÇÃO

    Round Indicators

    • janeiro 2 2017
    • Família

    Jose S

    “Bom ”


    Calmo. Limpo. Muito agradável. Pessoal muito simpático, bar excelente. Restaurante a melhorar o tipo de comida. A dois minutos da praia e transportes publicos á porta( buses 15 e 25, que nos levam ao centro da cidade em 25 minutos). Aconselho, principalmente para casais com filhos.


    PuebloPark, Guest Experience Manager do(a) Occidental Playa de Palma, respondeu a esta avaliação
    Estimado cliente, Em primeiro lugar, queríamos agradecer-lhe por ter confiado no nosso hotel Barceló Pueblo Park para a escolha das suas férias e pelo seu tempo dedicado a valorizar a sua experiência connosco. Gostamos muito de ler os comentários tão detalhados e positivos da parte dos nossos clientes e é um prazer saber que a sua estadia foi do seu agrado e que se sentiram bem atentidos pelo nosso staff em todos os momentos que cá permaneceram. Agradecemo-lhes mais uma vez pela sua opinião e esperamos ter a oportunidade de vêr-lo em breve no nosso hotel. Atentamente, Emilio Rubio Amaya Guest Experience Manager

    CLASSIFICAÇÃO

    Round Indicators

    • abril 19 2010
    • Lagoa, Portugal
    • Família

    JoanaSantos

    “Hotel”


    Gostei do hotel tanto pelas instações como localização. Aconselho!


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